Tony's House Hotel

Hotels
6.5 (2392 reviews)
Norfolk Square , London , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Table tennis
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Uncomfortable room
Inconsistent WiFi

Categories

Cleanliness
4.39
The room was dirty with stains; cleanliness was a significant issue.
Service
6.86
The manager was unhelpful regarding room changes and bag storage.
Location
8.9
Good location near public transport and other establishments.
Room Quality
4.35
The room was poorly maintained and uncomfortable.
Amenities
7.38
WiFi was inconsistent; basic amenities were available.
Value for Money
7.34
Affordable but several issues negated value.
Food and Beverage
5.89
Breakfast offered limited choices and quality.
Overall Experience
6.86
Overall a disappointing stay, not recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:22

Property Description

Convenient Location
Located on a quiet garden square near Hyde Park, Tony's House Hotel offers easy access to Paddington Station and Oxford Street for shopping enthusiasts.

Modern Amenities
The hotel features modern rooms with free WiFi and en-suite bathrooms, ensuring a comfortable stay for guests.

Continental Breakfast and 24-hour Reception
Guests can kickstart their day with a delicious continental breakfast and benefit from the convenience of a 24-hour reception at Tony's House Hotel.

Book your stay at Tony's House Hotel for a memorable experience in London!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 18 per day.

Location

Guest Reviews

6.5
Based on 2392 reviews
Cleanliness: 4.39
Service: 6.86
Location: 8.9
Room Quality: 4.35
Amenities: 7.38
Value for Money: 7.34
Food and Beverage: 5.89
Overall Experience: 6.86
V
Vanya • solo_traveller • gb
3
2026-06-06 • via Nuitee
M
Miles • solo_traveller • gb
3
2026-06-05 • via Nuitee
P
Pascal Ravi • extended_group • ie
6
Poor
Pros:

Location

Cons:

Shower size of room
Breakfast was biscuits

2026-06-05 • via Nuitee
N
Natalia • family_with_children • es
7
Calidad precio muy bien : Hotel perfecto para ina estancia de un par de dias
Pros:

La ubicacion

Cons:

Pedimos una habitacion para 4 y era demasiado pequeña

2026-06-05 • via Nuitee
V
valeria • family_with_children • cl
10
Perfecta ubicación
Pros:

La ubicación y el personal súper gentil

Cons:

Nos tocó el último piso y fui con mi bebé de un año, fue un poco complicado

2026-06-04 • via Nuitee
A
Alvaro • family_with_children • us
10
2026-06-04 • via Nuitee
A
Andzane • solo_traveller • se
4
Pros:

Frukost

Cons:

Ingen utsikt, samt ingen luft,

2026-06-04 • via Nuitee
T
Tapia • couple • cl
6
Pros:

Ubicación muy buena,

Cons:

Falta desayuno caliente

2026-06-03 • via Nuitee
J
Jolene • family_with_children • gb
5
Had a nice stay was only for one night
Pros:

The location was very good right next to Paddington station Mac Donald’s subway blank street the room was clean bedding was clean staff were lovely to us

Cons:

Bit dated it’s a bit run down things could get fixed

2026-06-02 • via Nuitee
B
BEGOÑA • extended_group • es
8
Si tuviera que volver a Londres podría alojarme aquí de nuevo, en la misma habitación.
Pros:

La ubicación excelente. Muy bien comunicado, muy cerca de la estación de Paddington, junto al parque. El personal muy amable. El día de salida, nos permitieron dejar el equipaje hasta las 16h que volvimos a recogerlo. Nuestra estancia fue de dos noches, estuvimos en la planta baja en una habitación para 4. Baño limpio.

Cons:

Vibración del metro, pero como llegas cansada de patear la ciudad durante el día, a la noche apenas te das cuenta.
El tamaño de la habitación para 4 algo justo, pero para pasar la noche, tampoco se necesita más.

2026-06-02 • via Nuitee
B
Benedetta • family_with_children • it
4
Servizio migliorabile e rapporto qualità-prezzo non soddisfacente.
Pros:

vicinissimo alla stazione della metropolitana

Cons:

la stanza piccolissima e la colazione deludente venivano portate in camera merendine confezionate, succhi di frutta e yogurt.

2026-06-01 • via Nuitee
R
Rafa • extended_group • es
8
2026-05-31 • via Nuitee
F
Fiona • solo_traveller • ie
1
A disgrace
Pros:

The location

Cons:

Where do I start?? Carpet on stairs filthy, shower door fell off, window would only stay open supported by a bottle !! Room in general was dirty, breakfast was left on a tray outside your room at 8am, which consisted of two croisssants, 2 yoghurts, 2 babybels and 2 capri sun drinks! It was the worst hotel I have ever stayed in, in my life!! I am hopeing someone from booking.com will read this as I want to be refunded!!

2026-05-30 • via Nuitee
S
Sara • solo_traveller • es
7
Cons:

Demás de justa y pequeña.

2026-05-29 • via Nuitee
H
Hopkins • solo_traveller • gb
10
2026-05-29 • via Nuitee
C
Clark • solo_traveller • gb
6
Pros:

The location

Cons:

The lighting in the room wasn't great and the noise from the underground was loud.

2026-05-29 • via Nuitee
J
Joud • family_with_children • sa
1
Pros:

موقعها

Cons:

الموظف الاجنبي بالرسبشن سيء للغاية
غير رحب أبداً ويتجاهلنا نتكلم معه مايرد وش موظف الرسبشن الي مايستقبل الضيوف !

2026-05-26 • via Nuitee
D
Dion Ørtz • family_with_children • dk
1
Dårlig oplevelse. Vi flyttede til andet hotel efter første nat og kan absolut ikke anbefale andre at booke ophold her
Pros:

Personalet var flinke

Cons:

Dårlige værelser. Ingen plads. Ingen morgenmads lokale. Morgenmad blev leveret på værelserne i plastposer og ikke til den aftalte tid og man skulle sidde på sengen og spise.

2026-05-25 • via Nuitee
D
Davide • solo_traveller • gb
10
Excellent
2026-05-25 • via Nuitee
G
Gonzalez Tovar • solo_traveller • es
2
Pros:

La ubicacion

Cons:

No me gusto ni la habitacion ni las instalaciones

2026-05-25 • via Nuitee