Tony's House Hotel

Hotels
6.5 (2431 reviews)
Norfolk Square , London , gb
+44 20 7402 4114

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Uncomfortable room
Inconsistent WiFi

Categories

Cleanliness
4.39
The room was dirty with stains; cleanliness was a significant issue.
Service
6.86
The manager was unhelpful regarding room changes and bag storage.
Location
8.9
Good location near public transport and other establishments.
Room Quality
4.35
The room was poorly maintained and uncomfortable.
Amenities
7.38
WiFi was inconsistent; basic amenities were available.
Value for Money
7.34
Affordable but several issues negated value.
Food and Beverage
5.89
Breakfast offered limited choices and quality.
Overall Experience
6.86
Overall a disappointing stay, not recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:22

Property Description

Convenient Location
Located on a quiet garden square near Hyde Park, Tony's House Hotel offers easy access to Paddington Station and Oxford Street for shopping enthusiasts.

Modern Amenities
The hotel features modern rooms with free WiFi and en-suite bathrooms, ensuring a comfortable stay for guests.

Continental Breakfast and 24-hour Reception
Guests can kickstart their day with a delicious continental breakfast and benefit from the convenience of a 24-hour reception at Tony's House Hotel.

Book your stay at Tony's House Hotel for a memorable experience in London!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 18 per day.

Location

Guest Reviews

6.5
Based on 2431 reviews
Cleanliness: 4.39
Service: 6.86
Location: 8.9
Room Quality: 4.35
Amenities: 7.38
Value for Money: 7.34
Food and Beverage: 5.89
Overall Experience: 6.86
S
Syed Mazahir • extended_group • gb
7
Rooms are nice but do note no buffet style warm cooked breakfast.
Pros:

Everything was good overall. Room was nice and clean.

Cons:

However, there was no hot, cooked buffet-style breakfast. Instead, breakfast consisted of packaged items such as a croissant and juice served in a basket. We were expecting a freshly cooked breakfast with warm toast or eggs.

2026-07-25 • via Nuitee
J
Jino • family_with_children • gb
4
2026-07-25 • via Nuitee
S
Saku • solo_traveller • fi
8
Pros:

Sijainti aivan mahtava, aivan Paddingtonin aseman vieressä. Lyhyt kävely Hydepark:iin. Rauhallinen sijainti, ei isoa tietä ikkunan alla. Metro jyristi koko taloa, mutta ei oikeastaan haitannut.

Cons:

Yllätyksenä oli, että aamiainen tuli tarjottimella huoneeseen.

2026-07-22 • via Nuitee
M
Martina • extended_group • es
8
2026-07-22 • via Nuitee
C
Chaimaa • couple • es
7
Pros:

La ubicación

Cons:

El desayuno solo era dulce y las escaleras eran mortales por lo demás tampoco era para ponerse tan exigente literalmente solo era para ducharse y dormir

2026-07-21 • via Nuitee
U
Umid • solo_traveller • uz
6
for men is ok for 1-2 days
Pros:

Location is good

Cons:

Water pressure is not good for shower

2026-07-20 • via Nuitee
R
Robert • couple • nz
8
Pros:

Great to have a complementary breakfast.

2026-07-20 • via Nuitee
G
Gulden • family_with_children • fr
7
2026-07-19 • via Nuitee
N
Nikoleta • solo_traveller • sk
7
Pros:

Very close to Paddington station.
Comfy clean bed and shower good power water. Toiletries kettle
Breakfast to the room

Cons:

You could hear the underground in the basement room

2026-07-19 • via Nuitee
C
Clara Casellas • solo_traveller • es
8
Personal amable
Pros:

Personal molt disposat. Esmorzars generosos.

Cons:

Llits estrets enganxats a la paret. Bany petit. Bullidor d'aigua brut.

2026-07-19 • via Nuitee
A
Anthony • couple • gb
10
Thanks for a great stay!
Pros:

Great helpful and friendly staff, easy access to central London and Paddington. Spotless hotel and come and go as you please with room key access to main door. The housekeepers are polite and friendly and you feel comfortable and safe

Cons:

No complaints so far!

2026-07-18 • via Nuitee
A
Agneta • solo_traveller • se
4
Pros:

Läget var jättebra.

Cons:

Sängen och trapporna var inte bra. Vi bodde längst upp på 4:e våningen utan hiss.

2026-07-17 • via Nuitee
H
Hossam • solo_traveller • eg
3
Bad experience with high pricr
Pros:

The location only and the staff at reception

Cons:

The noise of the train and the size and the breakfast and the clean

2026-07-15 • via Nuitee
L
Luis Daniel • solo_traveller • gb
8
Pros:

Next to Paddington Station. 24h front desk. My scenario was late arrival and early departure and that fitted the bill.
It was the less expensive option in the area, not sure if it is always the case.

2026-07-15 • via Nuitee
K
Katharina • solo_traveller • es
8
Pros:

Die Lage ist perfekt

Cons:

Zimmerservice macht Betten aber sonst wenig

2026-07-15 • via Nuitee
N
Nils Bertil • family_with_children • se
2
Far too expensive for this kind of object
Pros:

The staff was friendly

Cons:

No air conditioner
Dirty place
Horrible breakfast
Noisy place
Many stairs - No elevator

2026-07-14 • via Nuitee
A
Almagul • couple • kz
4
Поищите рядом отели более комфортные, за ту же цену
Pros:

Расположение, хороший район рядом метро и все достопримечательности в пешей доступности

Cons:

Нам выделили на 3 этаже номер 17- это не номер, а кладовая без окна, окно есть, но в уборной поэтому приходилось держать дверь открытой, что не гигиенично, в номере нет ни стола, ни стульев, жутко неудобная кровать, переваливающийся матрас, вешалок и шкафа нет, план или вещи на дверь, со ради всю пыль видимо двери не мыли долгое время, мы не выспались, а наоборот устали, лифта нет мы тащили по узким, витиеватой лестнице чемоданы, завтра очень скудный принесли в номер, себестоимость максимум 5 фунтов хорошо, что это была всего одна ночь. В этой локации есть множество доступных и более комфортных отелей по такой же цене или даже дешевле, с лифтами. Я понимаю, что для Лондона крошечные отели в исторической части города это частое явление, но этот отель побил все рекорды из списка неудобных отелей

2026-07-14 • via Nuitee
B
Boriska • solo_traveller • ro
2
2026-07-14 • via Nuitee
T
Tracey • solo_traveller • gb
5
Pros:

Close to transport and venue we were attending. "Breakfast" was a nice touch. Capri sun, pastries and yoghurt

Cons:

The amount of stairs you had to climb to get to the room. A struggle for us all

2026-07-13 • via Nuitee
B
Betina • solo_traveller • dk
1
Pros:

Ingenting

Cons:

Alting
Fik værelse i kælderen lige over undergrunden så værelset rystede når der kom tog forbi.
Ingen aircondition.
Dårlig morgenmad som var indpakket og uapetitlig.
Ingen frisk kaffe men billig juicebrikker. Virkelig skod!

2026-07-13 • via Nuitee