Hotel Encantada Casa Boutique Spa

Hotels
9.4 (1178 reviews)
Tandapata 354 , Cusco , pe

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Good breakfast
Cons:
Cleanliness issues in the room
Location may be challenging for some guests
Service delays noted

Categories

Cleanliness
8.29
Several reviews indicated issues with cleanliness, including dirty chairs and lack of toilet paper.
Service
9.76
Staff were generally friendly and helpful, but there were instances of delays in service.
Location
9.3
Location was praised for its beautiful views, but noted as challenging due to the uphill climb.
Room Quality
9.25
Rooms were spacious and well-equipped, with good beds, although some had layout issues.
Amenities
9.78
Amenities such as free breakfast and massage services received positive mentions.
Value for Money
9.74
Good value reported for the quality of service and amenities provided.
Food and Beverage
9.29
Breakfast was generally well-received, though some dissatisfaction noted by reviewers.
Overall Experience
9.76
Overall experiences were positive, with many recommending the hotel despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:11

Property Description

Panoramic Mountain Views from Terrace

Enjoy breathtaking views of the surrounding mountains from our terrace while sipping on a refreshing drink from the bar. The perfect spot to unwind and take in the beauty of Cusco.

Relaxing Spa with Hot Tub and Massage Facilities

Indulge in ultimate relaxation at our spa with a rejuvenating hot tub experience and professional massage services. Treat yourself after a day of exploring the city.

Convenient Location near Cusco's Attractions

Explore Cusco effortlessly as our hotel is within walking distance of popular attractions like the Main Square and Sacsayhuaman National Park. Immerse yourself in the rich culture and history of the city.

Experience luxury and convenience at Hotel Encantada Casa Boutique Spa. Book now for an unforgettable stay in Cusco.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.4
Based on 1178 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.3
Room Quality: 9.25
Amenities: 9.78
Value for Money: 9.74
Food and Beverage: 9.29
Overall Experience: 9.76
H
Holly couple gb
9
Relaxing and incredible views
Pros:

An amazing place, wonderful garden, great spa services. Great customer service and brilliant breakfast.

Cons:

It was difficult for taxis to enter the street.

2026-05-30 via Nuitee
P
Patricia solo_traveller us
10
Pros:

Very kind and accomodating staff. Very relaxing massages, great breakfast, amazing view of cusco, sweet boutique hotel. Would definitely go back there. They even provide hot water bottles for bed.

2026-05-29 via Nuitee
K
Katja solo_traveller de
9
Pros:

Schönes Hotel oben am Berg. Tolle Aussicht. Es gab eine Heizung (allerdings nur für die Nacht) und Wärmflaschen. Das Frühstück war lecker. Es gab den ganzen Tag heisses Teewasser und Tee. Das Personal war nett und sehr hilfsbereit. Nach dem Check-Out konnten wir unser Gepäck dort lassen.

2026-05-28 via Nuitee
J
Juergen solo_traveller de
8
Cons:

Mucho frio en el hotel y en la habitacion. La calefaccion se enciende a las 7 pm y se apaga muy temprano a la mañana.

2026-05-27 via Nuitee
B
Bentrem family_with_children us
9
We had a great stay! The view and outdoor deck are incredible.
Pros:

We had a great stay! The view and outdoor deck are incredible.

2026-05-27 via Nuitee
D
Di Francesco couple ar
9
Pros:

Hermosa vista desde la habitación y la terraza. Muy buena atención de todo el personal, súper cordiales. Desayuno muy bueno

Cons:

Tener en cuenta que no llegan los vehículos hasta la puerta. Te dejan a unas cuadras, por lo que hay que subir caminando.

2026-05-27 via Nuitee
R
Ricardo E couple us
10
Great
Pros:

Everything

2026-05-26 via Nuitee
A
Ana couple es
7
Tranquilo y amable aunque necesita una reforma de aislamiento
Pros:

La atención del personal, especialment de Jeffry fue excelente, muy atentos. El desayuno es completo y las vistas impresionantes. La ubicación en el barrio de San Blas hace que sea muy tranquilo aunque algo apartado.

Cons:

Las habitaciones son algo pequeñas en realción a las fotografías de la web y no estan bien aisladas del frío. Hay un radiador en la habitación y el personal proporciona bolsas de agua caliente, pero el frío de Cusco se filtra por las ventanas que son muy finas.

2026-05-26 via Nuitee
V
Virginia couple us
10
Personal super amable! Excelente el personal del spa! Super limpio! Hermoso ambientado Perfecta ubicacion Buen desayuno
Pros:

Todo Absolutamente todo perfecto

Cons:

Que no cuenta con frigobar

2026-05-25 via Nuitee
I
Irina solo_traveller il
9
2026-05-25 via Nuitee
A
alexia couple fr
10
2026-05-24 via Nuitee
S
SarahMiller72 Solo travel Southampton, Hampshire, England
10
Highly recommend
Pros:

This is a Beautiful Hotel with great views of Cusco.
I highly recommend Ruth in the spa I received a wonderful reflexology and deep tissue massage during my stay. Thank you Ruth 🙏🏻
My room had a gorgeous balcony and the bed was very comfortable. The breakfast was delicious.

2026-05-23 via Tripadvisor
P
PABLO couple pe
10
El personal muy atento, Excelente ubicación, habitaciones y ambientes comunes!
Pros:

Ubicación, habitación y ambientes comunes!

2026-05-22 via Nuitee
A
Ashley solo_traveller gb
10
A lovely stay with a great view.
Pros:

The view of the city was great. The beds were comfortable and they provided ahot water bottle. The staff and breakfast were great.

It was really easy to arrange a massage after our hike.

Cons:

Some of the rooms were small but provided everything you needed.

2026-05-22 via Nuitee
D
delia couple us
10
I will stay again when visiting Cusco! No need to look elsewhere
Pros:

The view was wonderful! The staff were all attentive & kind! The breakfast was delicious-even had a gluten free bread option! The room was clean & cozy!

Cons:

That I couldn't stay longer-ha!

2026-05-20 via Nuitee
G
gustavo family_with_children br
9
Ótima escolha para uma experiência de cultura local e a experiência de um hotel boutique charmoso
Pros:

Hotel boutique charmoso e aconchegante. Camas confortáveis e roupas de cama impecáveis, colocaram uma bolsa de água quente revestida por tecido que aquecia nossas camas no fim do dia, muito adorável. Funcionários atenciosos e solícitos. Café da manhã saboroso, com variações de um dia para outro. Vizinhança interessante com atmosfera da cultura local, com linda vista no rooftop do hotel.

Cons:

A única ressalva é que para quem viaja com muita bagagem ou crianças o acesso pode se tornar mais dificultoso, já que os carros não conseguem acender até a porta do hotel.

2026-05-19 via Nuitee
A
Ana family_with_children es
8
Pros:

Una ubicación genial en el barrio de San Blas, el servicio muy atento especialmente Jefferson que fue encantador con nosotros toda nuestra estancia.

Cons:

Poco aislamiento en las habitaciones, por la noche la temperatura baja bastante, aunque ponen la calefacción y te ofrecen una bolsa de agua caliente se nota el frío.

2026-05-19 via Nuitee
J
Jenniffer family_with_children fr
10
Amazing 🤩
Pros:

C’était super ! 👍🏼 on a grave kiffé notre séjour nous étions un groupe de 10 amis et c’était super! Les massages sont incroyables ! 😻

2026-05-18 via Nuitee
H
Hannah couple gb
10
Excellent stay and nothing was too much effort. We loved it
Pros:

Good attention to detail

Cons:

Nothing

2026-05-17 via Nuitee
M
Martina couple gb
10
Lovely stay
Pros:

We had a lovely stay. The location is good but just be mindful its up the hill if you walk from the square. However you are only about 25 minutes from Cristo Blanco. Breakfast was good, cold and warm selection. Staff lovely and attentive - we managed to do our loundry, they booked taxis for us and event sent some postcards. We were able to leave our bags there while we did our jungle trip.

Cons:

Nothing all was good.

2026-05-16 via Nuitee