Hotel Encantada Casa Boutique Spa

Hotels
9.4 (1195 reviews)
Tandapata 354 , Cusco , pe

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Good breakfast
Cons:
Cleanliness issues in the room
Location may be challenging for some guests
Service delays noted

Categories

Cleanliness
8.29
Several reviews indicated issues with cleanliness, including dirty chairs and lack of toilet paper.
Service
9.76
Staff were generally friendly and helpful, but there were instances of delays in service.
Location
9.3
Location was praised for its beautiful views, but noted as challenging due to the uphill climb.
Room Quality
9.25
Rooms were spacious and well-equipped, with good beds, although some had layout issues.
Amenities
9.78
Amenities such as free breakfast and massage services received positive mentions.
Value for Money
9.74
Good value reported for the quality of service and amenities provided.
Food and Beverage
9.29
Breakfast was generally well-received, though some dissatisfaction noted by reviewers.
Overall Experience
9.76
Overall experiences were positive, with many recommending the hotel despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:11

Property Description

Panoramic Mountain Views from Terrace

Enjoy breathtaking views of the surrounding mountains from our terrace while sipping on a refreshing drink from the bar. The perfect spot to unwind and take in the beauty of Cusco.

Relaxing Spa with Hot Tub and Massage Facilities

Indulge in ultimate relaxation at our spa with a rejuvenating hot tub experience and professional massage services. Treat yourself after a day of exploring the city.

Convenient Location near Cusco's Attractions

Explore Cusco effortlessly as our hotel is within walking distance of popular attractions like the Main Square and Sacsayhuaman National Park. Immerse yourself in the rich culture and history of the city.

Experience luxury and convenience at Hotel Encantada Casa Boutique Spa. Book now for an unforgettable stay in Cusco.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.4
Based on 1195 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.3
Room Quality: 9.25
Amenities: 9.78
Value for Money: 9.74
Food and Beverage: 9.29
Overall Experience: 9.76
A
Arnaud couple fr
9
Pros:

Quartier très sympa au dessus du quartier historique.
Superbe vue sur la ville.
Belles prestations.
Bon petit dej.

Massage qualitatif

Cons:

Prenez plutôt la plus petite chambre (qui donne sur le jardin) plutôt que les autres chambres qui sont plus bruyantes

2026-06-20 via Nuitee
T
Tiffy couple gb
10
Comfortable stay in Cusco
Pros:

The most comfortable beds! Hot water bottles on the beds each evening was a perfect touch. Lovely staff and we booked hot stone massages - extremely relaxing, thank you Fiorella and Ruth!

Cons:

Lots of stairs, but that can’t be helped!

2026-06-20 via Nuitee
B
Bentrem extended_group us
10
2026-06-20 via Nuitee
K
katarina solo_traveller us
8
2026-06-19 via Nuitee
L
Lilly couple gb
10
Cute little boutique
Pros:

The hotel was stunning. Such a cute little boutique place. We got a cheeky upgrade to one of the houses. Fully equipped with everything you need. Very powerful and hot shower, heating in the room, lovely beds with thick duvets. We even had a knock at the door and were delivered hot water bottles for each of us. Perfect location as it is close to many restaurants with a gorgeous view.

2026-06-17 via Nuitee
A
Alessandra couple us
10
Pros:

All the staff were so genuinely kind and welcoming. My partner was feeling a little sick from the altitude and they gave him some cocoa leaves to chew on. Our room had the most incredible view of Cusco and the room itself was so much bigger than expected. It was super clean and coming from the clean freak herself, it exceeding all expectations. We also did the couples massage and it was so perfect after our hike to rainbow mountain. The breakfast that was included with the stay was so delicious and they even made us a fresh egg scramble with our preferred toppings. We even dined at their restaurant and their burger and pasta bolognese was really good! Location was convenient to all the touristy spots but distant enough from all the crowds. Highly recommend this hotel and would stay here again when I visit Cusco!

Cons:

You have to book the jacuzzi four hours in advance so sadly we were unable to experience it.

2026-06-17 via Nuitee
C
Claudia couple us
10
Charming, local, stunning views
Pros:

Charming, locally owned, great service

Cons:

It’s very cold at night, sometimes hot water bottles aren’t enough to keep you warm

2026-06-17 via Nuitee
K
katherinemF8626PK Family Roswell, Georgia
8
charming hotel with nice views of Cusco
Pros:

We stayed at this hotel for 4 nights--3 when we first arrived and 1 on our way back to Lima. It's a very quaint hotel with kind and helpful staff. The location is nice and there are lovely views of Cusco from the courtyard and balconies. Breakfast buffet is nice and they will make eggs to order. We first stayed in the main building above the lobby and the rooms are decent sized, quiet and bed comfortable. Bathrooms were clean and water was hot. When we returned at the end of our trip we had outdoor rooms in the courtyard. The seemed to be newly renovated. These rooms were much larger with updated bathrooms. Overall a comfortable stay and would stay again if we ever return. There are a few nice cafes and bars along the street, as well as shops to get water or have some laundry done. You should be aware that cars don't go directly to the hotel, they have to stop a short distance away and you walk up to the hotel with your bags. There are also stairs and uneven paths so if you have any mobility issues this might not be the right spot for you.

2026-06-12 via Tripadvisor
M
Maydelin couple us
10
Hermosa vista!
Pros:

Hermoso lugar, muy amables personas y desayuno rico. Les recomiendo este lugar .

2026-06-12 via Nuitee
E
eh couple us
10
It was a pleasure staying there. Nice to walk around. Restaurant are everywhere. Stuff are very friendly and very helpfu
2026-06-08 via Nuitee
L
Lambert-Peck couple us
10
Pros:

Beautiful stay! Views from the hotel over Cusco are stunning.
Great breakfast with Omelette bar.
Owners & staff couldn’t be nicer and more accommodating.
Will absolutely come back

2026-06-08 via Nuitee
J
janeth astrid couple us
10
Great value, perfect location, amazing breakfast
Pros:

Perfect location and friendly staff

2026-06-08 via Nuitee
G
Giovanni couple it
10
2026-06-07 via Nuitee
C
Carla solo_traveller pe
8
Acogedor, con una vista espectacular de la ciudad, en el barrio de San Blas ate es hermoso. El spa buenísimo!
Pros:

Es acogedor y el personal es muy amable, todos muy atentos! El barrio de lo mejor, hermosa vista y el spa buenísimo!

Cons:

No hay suficiente calefacción en las habitaciones. El clóset no muy cómodo.

2026-06-07 via Nuitee
N
Nikki extended_group nz
10
I felt really well looked after
Pros:

The staff treated us like family - nothing was too much trouble.
Everywhere was spotless, and the rooms were made up beautifully every day.
The view is spectacular and all the restaurants, shops and places of interest in san blas are so close.

2026-06-06 via Nuitee
S
Sheree solo_traveller au
10
Very comfortable and happy to return to my room after a day of sight seeing.
Pros:

The hotel staff are exceptional in ensuring your every need is met. Bed very comfortable and warm doona. It’s in a great location to walk into the Plaza and restaurants, and a taxi can drop you off out the front with your bags from the Airport. As a single traveller I felt completely safe. Breakfast is amazing. Good hot water.

Cons:

Nothing.

2026-06-06 via Nuitee
S
Sheree solo_traveller au
10
Enjoyable and comfortable stay. Would not hesitate to recommend this hotel.
Pros:

Excellent help and kind staff. Comfortable bed, good location. Hot water. Heating. I returned to this hotel several times and was able to store my bags while I went off on short trips.

Cons:

Nothing.

2026-06-06 via Nuitee
R
Radhika extended_group gb
10
Pros:

Excellent location, lovely property and the staff went above and beyond.

2026-06-05 via Nuitee
R
rodneyhartjr Friends getaway Norton, Massachusetts
10
Excellent Deep Tissue Massage in Cusco
Pros:

I booked two 60-minute deep tissue massages at Encantada Spa during my time in Cusco—one before the Salkantay Trek and one after.

I especially want to recognize Fiorela, who was professional, attentive, and highly skilled. Before the trek, she helped me loosen up and prepare for four days of hiking. After completing the trek, her massage was exactly what I needed to recover from sore legs, hips, and back after long days on the trail.

The spa was clean, relaxing, and welcoming. At approximately $40 USD for a 60-minute deep tissue massage, I also found it to be an exceptional value for the quality of the experience.

If you’re visiting Cusco and planning the Salkantay Trek, Machu Picchu, or any hiking adventure, I highly recommend Encantada Spa. It was one of the best investments I made during my trip.

2026-06-03 via Tripadvisor
G
Gemma solo_traveller ie
10
2026-06-03 via Nuitee