Believe Madero Hotel

Hotels
7.9 (10454 reviews)
Chile 80 , Buenos Aires , ar
+54 11 7090-2584

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Good Breakfast
Cons:
Poor Cleanliness
Bad Service
Broken Amenities

Categories

Cleanliness
5.98
Consistently mentioned as dirty with several complaints regarding the bathroom and room cleanliness.
Service
8.45
Mixed reviews; while some praised staff kindness, there were significant complaints about service quality and responsiveness.
Location
8.99
Frequently highlighted as a strong point with several positive mentions.
Room Quality
7.44
Issues with the room size, condition, and facilities raised negative sentiments.
Amenities
7.47
Concerns about limited amenities and malfunctioning facilities like the elevator.
Value for Money
7.93
Some reviews suggest that the experience does not meet the expectations set by pricing.
Food and Beverage
8.98
Positive notes on breakfast quality, though some complaints about limited options.
Overall Experience
7.95
Overall mixed experience with significant drawbacks mentioned, particularly in service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:40

Property Description

Designer Décor and Panoramic Views

Stylish and Airy Rooms

Convenient Location and Transportation Services

Experience modern elegance at Believe Madero Hotel, located in the trendy San Telmo area of Buenos Aires. Enjoy designer décor, panoramic waterfront views, and stylish white rooms with seating areas and work desks. Indulge in an American breakfast with city views and explore the vibrant nearby pubs and restaurants. Benefit from the 24-hour front desk's shuttle services to the airports. Don't miss the chance to stay just 2 km away from the Fortabat Art Museum at Unique Art Madero. Book your stay now for a memorable experience in Buenos Aires.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

The amount charged for the cancelation or nonuse of the accommodations service will not give rise to the refund of VAT of 21%.

Please note that for non Argentinian residents, a local tax Visit Buenos Aires of 1 USD, per person, per day, is not included on the fee. It applies to all guests with 12 years old and above. Please contact the property for further information.

The credit card used for the reservation must be presented at check-in.

Reservations of more than 9 rooms will be considered a group, so the hotel may require prepayment and apply special cancelation and no show policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 10454 reviews
Cleanliness: 5.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 7.95
C
Camila • couple • ar
1
2026-07-25 • via Nuitee
E
Eliane Ruivo • family_with_children • br
3
Decepcionada!
Pros:

Cafe da Manha bom e funcionarios da recepcao muito atenciosos e simpaticos
Hotel legal, mas uma pena estar muito mal cuidado

Cons:

Hotel mal cuidado, piso do chao quebrado, piso do chao do elevador todo quebrado que faz ate barulho quando pisa, no banheiro torteiras inferrujadas e moveis desgastados, falta manutencao. O Shampoo do banheiro tinha agua (so agua pura), luz do quarto com curto ... ficamos 1 noite sem luz. Da para perceber que falta cuidado, falta um olhar mais a fundo em tudo, falta manutencao! Uma pena, porque o Hotel e legal!

2026-07-25 • via Nuitee
F
Francisco • solo_traveller • pr
4
Deben mejorar.
Pros:

La ubicación, el personal amable.

Cons:

Los pisos estan destruídos, Necesite cambiar de cuarto por esa razón. Donde me reubicaron también tenía deficiencuas en el piso, tambien en los pasillos. Lo baños no eran cómodos. Las almoadas duras.

2026-07-25 • via Nuitee
C
Christian • extended_group • ar
6
Buena ubicación y barato pero no iría de nuevo
Pros:

La ubicación

Cons:

Internet funcionaba muy mal, la cama individual era como una especie de catre muy incómodo, estaba como sin mantenimiento al menos en el piso 7 que es donde estuve

2026-07-24 • via Nuitee
M
Mirta • solo_traveller • ar
9
Buenísima ubicación!!!
Pros:

Muy buena ubicación,
Buen desayuno,

Cons:

Señal de wifi

2026-07-24 • via Nuitee
U
Urbano • solo_traveller • br
8
Pros:

Localização

Cons:

1)No inverno nao tem calefacao nos quartos
2)Chuveiro em horário de pico mesmo no inverno toma banho morno
3)Local do café pequeno, fica lotado e sem mesa, tem que esperar bastante
4)Elevadores pequenos, congestionado com pessoas com malas do check-in out

2026-07-24 • via Nuitee
M
Miryan • couple • br
8
Cons:

Entrou uma parcela no meu cartão de uma diária , qero o extorno

2026-07-23 • via Nuitee
M
Manhezo • solo_traveller • br
10
Pros:

Achamos a localização excelente, quartos amplos e muito bem cuidados e limpos.

2026-07-23 • via Nuitee
F
francisco • solo_traveller • cl
4
Cons:

Mal olor en las habitaciones

2026-07-23 • via Nuitee
M
MARCELA • extended_group • br
8
Bom custo-benefício. Ótima localização
Pros:

A localização é muito boa, perto de Puerto Madero e de San Telmo. Fizemos muitas coisas andando. A equipe é excelente e prestativa. Camas confortáveis e quarto adequadamente aquecido. Dormimos bem. Bom café da manhã.

Cons:

Vou pontuar alguns aspectos, adiantando que algumas críticas não são justas. O elevador é pequeno, mas nada que atrapalhe a estadia. São dois elevadores. As áreas comuns do hotel são mais modernas mas os quartos são mais antigos. Em um dos quartos deu para ouvir barulho pela manhã. Mas também nada de excessivo. As toalhas do banheiro podem melhorar. De fato, não é 4 estrelas, o hotel é mais simples, mas com bom custo-benefício.

2026-07-23 • via Nuitee
V
Vito • solo_traveller • uy
10
2026-07-23 • via Nuitee
C
Cynthia • couple • ar
1
Pros:

Tal vez la ubicación sea bastante buena ..

Cons:

Muy decepcionante la experiencia. Las fotos que muestran del hospedaje no reflejan la habitación que finalmente nos asignaron. En las imágenes se ven habitaciones modernas, luminosas y con vista, pero la nuestra era completamente distinta.

El baño estaba en malas condiciones: las perillas de la ducha estaban rotas y era muy difícil regular la temperatura del agua, con el riesgo constante de quemarse.

El desayuno fue otro gran problema. El espacio destinado era demasiado pequeño para la cantidad de huéspedes, por lo que había que hacer fila para conseguir una mesa. El lugar estaba tan colapsado que terminamos yéndonos sin desayunar por la incomodidad y la sensación de estar amontonados.

Lamentablemente, la experiencia no estuvo a la altura de lo que prometen en la publicación. Esperábamos un servicio y unas instalaciones acordes a lo que ofrecen, pero nos llevamos una gran desilusión. No volvería ni lo recomendaría.

2026-07-22 • via Nuitee
P
por Azar • couple • ar
8
2026-07-22 • via Nuitee
D
Diamante • solo_traveller • ar
10
Excelente estadía.
Pros:

Todo impecable. El personal muy atento y profesional.

2026-07-22 • via Nuitee
P
Patricia • solo_traveller • ar
8
Cómodo
Pros:

Buena predisposición del personal del Hotel

Cons:

Poca disponibilidad de colchas extras.

2026-07-22 • via Nuitee
O
OSVALDO • family_with_children • ar
9
Pros:

La atención del personal.
La ubicación.
El desayuno.

Cons:

Falta de mantenimiento.

2026-07-22 • via Nuitee
P
Paula • family_with_children • ar
4
Desconforme
Pros:

Ubicación y atención

Cons:

Suciedad y las toallas muy viejas

2026-07-22 • via Nuitee
O
OSVALDO • family_with_children • ar
8
Pros:

La atención del personal.
La ubicación.
El desayuno.

Cons:

Falta de mantenimiento

2026-07-22 • via Nuitee
W
Walderstein • solo_traveller • ar
8
Pros:

La habitación cuádruple era muy amplia y las camas cómodas. El desayuno era bueno. Quedaba a 6 cuadras aproximadamente de los locales de comida de Puerto Madero. El ascensor funcionaba bien.
Wifi y la TV de la habitación funcionaban bien.

Cons:

La habitación que me dieron no daba al río, y la vista no era linda
No hay cafetera y pava para mate o te.
No cuenta con pileta y gimnasio. Solo hay una TV en el lobby y no cuesta con computadora para huéspedes. Y no hay nada para niños.

No cuenta con servicio de bar, solo se habilita para el desayuno y hay un dispensador de agua, que eso nos pareció bien, gracias.

2026-07-21 • via Nuitee
S
Sol • family_with_children • ar
10
2026-07-21 • via Nuitee