Hilton Vacation Club The Modern Honolulu

The property was a good place to be. It was good walk distance to stores the beach restaurants

The location is nice but it was the most uncomfortable bed that i’ve ever (barely) slept in. I have been so tired walking around during the day and was extremely sleepy during the night but I could not get any sleep because the bed was as hard as a box spring. We also had issues with the water temperature in the shower as it was boiling hot, would not even cool down even if we’ve turned it nearly off. Would not stay here again.

Nice and convenient location. Nice open pool deck and walkway.

We stay in Hilton properties on a regular basis. The Modern is a part of the Hilton Grand Vacation so we are used to certain standards. Unfortunately The Modern does not meet the standards of most Hilton properties. The bed is on a low platform and the mattress is not as comfortable as normal Hilton properties. The tv was broken for almost two days. Staff is friendly and the room is clean. Loved the pool area. Perfect for a hot day. There are many restaurants close enough to walk to- that was good. If asked. I would not stay here again.

First time at this hotel. First of all let us say that location was good. Staff was VERY nice all the time. We were on the 8th floor. First impressions from elevator to room was how stark the hallways were. All the same color even the room doors. Almost reminded me of the barracks in my military days. Not warm and inviting. While the room was fine we found that the bed was EXTREMELY low to the floor. Getting down and up was not easy for two people in their 70’s. Same with the toilet. While comfortable we don’t think we’ll return as it’s not our style

Everything was ok except the noisy elevators. I do not recommend for people who are light sleepers. Sounds vibrated through walls even rooms far away from elevators. Late into the night and early in morning. The best the staff could do is apologize and offer earplugs. SMH 🤦🏻‍♀️ If guests can’t sleep they won’t come back. Learned my lesson the hard way. Fix your archaic noisy elevators Hilton.

We had the City View King Premier with Balcony room. The room was nice, clean and spacious. Balcony was good size. Bed, pillows and blankets were comfortable. In the room all was good. Nothing wrong with the room. Staff was always friendly in the lobby and everywhere. Pool area was nice. Location was a bit a mixed feelings. It was close to Alamoana Shopping Centre and basicly walking distance to all Waikiki area, but still if you will spend most of your time in east Waikiki or south/central waikiki, then the walking could become a bit boring, after few days. But we had another hotel in central waikiki after this hotel, so 4 nights here was ok. Nice to spend time in the west waikiki area also.
But anyways. I did enjoy my time in this hotel.

I've been to Waikiki a few times and did not need to break the bank on a 5* hotel, I just wanted to come and explore again. I really enjoyed this hotel! It is affordable and all of the employees I encountered were very friendly and helpful. They all knew us and always greeted us. The entire hotel is thoughtfully decorated in all public spaces and cute. Everything is clean. The views of the harbor were nice.
The pool area was nice, the bathrooms were clean and the pool bar was great. A big shout out to Derek our bartender at the pool bar for the week! He was so fun and friendly and greeted us each time knowing our drinks without asking. He really made our time there! The pool area had good food, I HIGHLY recommend the Beet and Burrata salad with Shrimp...surprisingly good! The Bao's were good as well. There is an upstairs quiet adult pool that gets a nice breeze when it's hot.
The room was good size, enough for the two of us. It was clean, had a microwave, coffee maker and refrigerator. The shower was large with good water pressure. You can hear the elevator as previous reviews stated but it did not bother us at all. It is a low hum and white noise to us.
You can make a complimentary Lei with Cathy twice a week. Cathy was nice and friendly, and it was a fun experience! It only takes about 15-20 minutes; you should try it!
The bad reviews I've read are unfounded to me. We had a great affordable stay and will return.
It is a 10-minute easy walk to the lagoon and beach through the pool area. Ala Moana Mall is about the same (That mall is HUGE! We went to Foodland a couple times). Getting into downtown is about 25 minutes but we didn't mind all the walking. It got us out in the sunshine and exploring. If you're not a big walker Uber and Lyft are quick in the area, the trolley is also close. Harbor Pub is right across the street if you want breakfast early.
The hotel does quiet down early, by 9:30pm it's pretty silent.

Staff friendly and room was spacious and clean.

My flight was cancelled and you had a quiet room for me to rest. Your team checked me in quickly so I could go directly to sleep.

Great large poolside area and fantastic location for lagoon swimming and Ala Moana Shopping centre

The location was pretty close to a lot of things.

Timeshare bait and switch. Asked us to do an activity and then offer benefits but then switched

The room was good size, and the bed was good. Needed a bit of updating. Location was good. Close to the beach, and there was a great bar accross the street that sold good food and cheap drinks.

While the hotel room itself is lovely, I am sorry for saying that there is a concerning issue with the bathroom. During our stay, the shower faucet turned on automatically multiple times. Despite my mother and me turning it off, the water would start running again shortly after. This was quite distressing and prevented us from getting any rest during the nights. We heard some voices in the bathroom at the midnight. 😵‍💫