Hilton Vacation Club The Modern Honolulu

Nice and convenient location. Nice open pool deck and walkway.

We stay in Hilton properties on a regular basis. The Modern is a part of the Hilton Grand Vacation so we are used to certain standards. Unfortunately The Modern does not meet the standards of most Hilton properties. The bed is on a low platform and the mattress is not as comfortable as normal Hilton properties. The tv was broken for almost two days. Staff is friendly and the room is clean. Loved the pool area. Perfect for a hot day. There are many restaurants close enough to walk to- that was good. If asked. I would not stay here again.

First time at this hotel. First of all let us say that location was good. Staff was VERY nice all the time. We were on the 8th floor. First impressions from elevator to room was how stark the hallways were. All the same color even the room doors. Almost reminded me of the barracks in my military days. Not warm and inviting. While the room was fine we found that the bed was EXTREMELY low to the floor. Getting down and up was not easy for two people in their 70’s. Same with the toilet. While comfortable we don’t think we’ll return as it’s not our style

Everything was ok except the noisy elevators. I do not recommend for people who are light sleepers. Sounds vibrated through walls even rooms far away from elevators. Late into the night and early in morning. The best the staff could do is apologize and offer earplugs. SMH 🤦🏻‍♀️ If guests can’t sleep they won’t come back. Learned my lesson the hard way. Fix your archaic noisy elevators Hilton.

We had the City View King Premier with Balcony room. The room was nice, clean and spacious. Balcony was good size. Bed, pillows and blankets were comfortable. In the room all was good. Nothing wrong with the room. Staff was always friendly in the lobby and everywhere. Pool area was nice. Location was a bit a mixed feelings. It was close to Alamoana Shopping Centre and basicly walking distance to all Waikiki area, but still if you will spend most of your time in east Waikiki or south/central waikiki, then the walking could become a bit boring, after few days. But we had another hotel in central waikiki after this hotel, so 4 nights here was ok. Nice to spend time in the west waikiki area also.
But anyways. I did enjoy my time in this hotel.

I've been to Waikiki a few times and did not need to break the bank on a 5* hotel, I just wanted to come and explore again. I really enjoyed this hotel! It is affordable and all of the employees I encountered were very friendly and helpful. They all knew us and always greeted us. The entire hotel is thoughtfully decorated in all public spaces and cute. Everything is clean. The views of the harbor were nice.
The pool area was nice, the bathrooms were clean and the pool bar was great. A big shout out to Derek our bartender at the pool bar for the week! He was so fun and friendly and greeted us each time knowing our drinks without asking. He really made our time there! The pool area had good food, I HIGHLY recommend the Beet and Burrata salad with Shrimp...surprisingly good! The Bao's were good as well. There is an upstairs quiet adult pool that gets a nice breeze when it's hot.
The room was good size, enough for the two of us. It was clean, had a microwave, coffee maker and refrigerator. The shower was large with good water pressure. You can hear the elevator as previous reviews stated but it did not bother us at all. It is a low hum and white noise to us.
You can make a complimentary Lei with Cathy twice a week. Cathy was nice and friendly, and it was a fun experience! It only takes about 15-20 minutes; you should try it!
The bad reviews I've read are unfounded to me. We had a great affordable stay and will return.
It is a 10-minute easy walk to the lagoon and beach through the pool area. Ala Moana Mall is about the same (That mall is HUGE! We went to Foodland a couple times). Getting into downtown is about 25 minutes but we didn't mind all the walking. It got us out in the sunshine and exploring. If you're not a big walker Uber and Lyft are quick in the area, the trolley is also close. Harbor Pub is right across the street if you want breakfast early.
The hotel does quiet down early, by 9:30pm it's pretty silent.

Staff friendly and room was spacious and clean.

My flight was cancelled and you had a quiet room for me to rest. Your team checked me in quickly so I could go directly to sleep.

Great large poolside area and fantastic location for lagoon swimming and Ala Moana Shopping centre

The location was pretty close to a lot of things.

Timeshare bait and switch. Asked us to do an activity and then offer benefits but then switched

The room was good size, and the bed was good. Needed a bit of updating. Location was good. Close to the beach, and there was a great bar accross the street that sold good food and cheap drinks.

While the hotel room itself is lovely, I am sorry for saying that there is a concerning issue with the bathroom. During our stay, the shower faucet turned on automatically multiple times. Despite my mother and me turning it off, the water would start running again shortly after. This was quite distressing and prevented us from getting any rest during the nights. We heard some voices in the bathroom at the midnight. 😵‍💫

The hotel is well located, and the accommodations are fine, if unexceptional. Despite being a vacation club, there are no activities to speak of, and the $35 resort fee just seems like an odd-on cost that doesn't provide any value. That said, I'd give the place at least 4 stars but for my checkout experience.
I booked the hotel at a rate that is especially for airline employees. Airline employees need flexibility with their stays because we fly standby, and flight availability changes all the time, sometimes dramatically.
Well, I booked a three-night stay, but Hawaii started to experience extreme rain. So lots of people decided to go home, and the flight became increasingly crowded. The flights a day out became fully booked, so I decided to leave a day early, the second day of my three day day. The hotel, however, insisted on charging for the full three nights. Even when I travel on "normal" rates, I've never had a hotel insist on charging when I check out early. But it's outrageous if a hotel offers an airline rate, knowing how we have to change plans at the last minute.
The clerk and manager insisted that this was specified in the rate rules, but the rules don't actually specify that early check-out will lead to payment for the full reservation, though they do have more general language about reservation changes.
Anyway, you would think in the spirit of Aloha, given the underlying extreme weather causing flight havoc, even if that was their rule they'd waive it, but they didn't do so, and weren't even particularly nice about it.

The Hilton Vacation Club - The Modern Honolulu was very conveniently located in Waikiki within walking distance of the Hilton Lagoon, restaurants, an ABC superstore, the local park & the harbor. We were about a block from the water.
We arrived early (our flight got in around 11am), we planned to check in, leave our luggage and return when our room was ready - thankfully our room was ready when we arrived.
Communication with the hotel prior to our stay was excellent; traveling for my boyfriends birthday, a family member wanted to ship a gift to be at the hotel when we arrived, and they were able to accommodate this. The package arrived the night before we did and the hotel had this delivered to our room upon us checking in.
The concierge stopped us on our way to our room and offered us event planning and waters for our room, offered to set us up for events or local luau. We had many events already booked & planned however finding out we were here celebrating my boyfriend on his birthday the concierge set us up with tickets to 'Auana by Cirque de Soile, which was an incredible show.
We had a corner room with a large balcony that we enjoyed eating meals on or enjoying the warm Hawaii Rain. There was plenty of natural light in the room. The room was equipped with a coffee maker, microwave, mini fridge & TV. TV guides were kind of strange as there were 3 separate channels for guides, not that we were here to watch TV. The bed was decent, but not the most comfortable. The bathroom was well cleaned but had a heavy bleach smell upon arrival. Housekeeping was great and would come in daily and make our beds, replace or add towels & empty the garbage.
The hotel had some pretty cool artwork in the lobby including a wall made of surfboard pieces. We didn't utilize the pool, we were thinking about eating breakfast at the Grove Restaurant, but they were closed when we went up there.
There was a wonderful smell of Plumerias when you would enter the lobby which was a nice touch.
Parking is $40/day - we only parked in the garage 2 days and we had to have the hotel adjust post stay as they charged us for every night rather than just the 2 days we had told them at check in. The gentleman at the front desk helped issue a refund for the additional days we were charged for parking.
Overall, we had a wonderful stay and would stay here again in the future.

Nur ein paar Schritte zum Strand vor dem Hilton Village. Die Zimmer waren schön nur leider keine Gelegenheit zum Frühstück machen. Wir waren zuvor im Hilton Vacation in Maui da hatten alle Zimmer eine kleine Kochnische. Wir dachten das wäre auch in Honolulu so. Wir gingen immer ins Hilton Village zum Frühstücken und auch zum Abendessen da es nur ein paar Schritte, ca 5 Minuten, entfernt ist und es dort viele Restaurants zur Auswahl hatte. . Ansonsten war die Lage o.k. und das Hotel auch. Man war überall schnell zu Fuß.

on the plus side, staff is amazing! The rest is ALL the way budget. Restaurant food is giving cafeteria food, Bar is over priced & terrible drinks @ $20 a piece. 3. false emergency alarms in one week going down 10 flights of stairs w/ no compensation for inconvenience. Beds are barely acceptable & bedding is so basic. Lovely people but would not return. Everything has been very expensive food wise nearby & not great. definitely would not return. I got what I paid for. Lesson learned.