Hôtel Atrium

Hotels
8.4 (1545 reviews)
9, rue des Pèlerins , Lourdes , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Good breakfast options
Quiet environment despite some noise
Cons:
Small room size
Cleanliness issues noted
Noise from adjacent rooms
Limited amenities for disabled guests

Categories

Cleanliness
7.68
There were mentions of issues with cleanliness in the bathrooms and the need for better upkeep in some rooms.
Service
9.15
The majority of reviews praised the staff's friendliness and helpfulness, indicating a great service experience.
Location
8.69
The location was noted for being close to the main attractions while still being in a quiet area.
Room Quality
7.64
Reviews highlighted small and sometimes uncomfortable rooms, impacting the overall room quality perception.
Amenities
8.67
Amenities like parking and breakfast were well-received; however, some facilities were noted as limited.
Value for Money
8.63
Guests felt they received good value for the price paid, especially considering the location and service.
Food and Beverage
8.18
The breakfast offerings were generally praised, but some comments suggested room for improvement.
Overall Experience
8.55
Overall, guests expressed satisfaction with their stay despite some issues with noise and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:07

Property Description

Modern Guest Rooms
Experience comfort in our contemporary guest rooms equipped with a TV, free WiFi, and private bathrooms with showers. Some rooms even feature air conditioning for added convenience.

Dining and Entertainment
Indulge in delicious meals at our restaurant, unwind with a drink at the bar, and relax in the TV lounge. Our dining room provides the perfect setting for a memorable culinary experience.

Convenient Location
Located in Lourdes City Centre, Hotel Atrium is within walking distance of the Basilica of St. Pius X and the Château Fort de Lourdes. With private parking on site, exploring the city is hassle-free.

Book your stay at Hotel Atrium for a delightful blend of modern comfort and convenience in the heart of Lourdes.

Important information:

Please note that city tax does not apply to children aged less than 18.

When booking more than 4 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LDE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People no matter the age stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1545 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.69
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.55
M
Mi solo_traveller es
10
Genial!
Pros:

L@s chic@s de recepción de 10, la ubicación perfecta, sin duda volvería .

Cons:

Nada

2026-07-04 via Nuitee
A
Andrea solo_traveller it
8
Ottimo rapporto qualità-prezzo
Pros:

Hotel in zona tranquilla e in posizione comoda per raggiungere il santuario grazie all'ascensore pubblico. Rapporto qualità-prezzo molto buono. Camera pulita, ordinata, bagno piccolo ma nuovo e con phon bello potente.

Cons:

Mancanza di cartelli che segnalino la posizione dell'hotel, anche col navigatore non è stato immediato. Struttura poco agevole se si ha qualche problema di motilità ma anche semplicemente se si hanno bagagli ingombranti o, come nel mio caso, se si ha un passeggino, visto la presenza di scalini all'ingresso e anche per raggiungere l'ascensore...abbiamo risolto in parte lasciando il passeggino nella hall. Ascensore piccolino.

2026-07-04 via Nuitee
S
Sheila Dias couple pt
8
A repetir
2026-07-04 via Nuitee
R
Richard solo_traveller fr
10
Pros:

Un soupçon vétuste mais propre et tout est. Sdb pour les personnes sans surpoids. Très calme.

Cons:

Néant

2026-07-04 via Nuitee
V
Varghese Adorn extended_group it
7
2026-07-04 via Nuitee
R
ramdeo solo_traveller fr
10
Pros:

Nous étions en famille, super nous avons adorés.

Cons:

Absolument pas sonorisé.

2026-07-04 via Nuitee
L
LEGUY solo_traveller fr
8
Pros:

Bon emplacement pour aller à la grotte , basilique, centre ville surtout avec l ascenseur (quand il n est pas en panne)possibilité garage fermé pour la voiture. Au calme. Belle vue sur le château.

Cons:

Petite salle de bain mais pour 3 nuits cela va.

2026-07-03 via Nuitee
H
Hubert extended_group de
9
2026-07-03 via Nuitee
S
Spruit couple nl
5
Goed
Cons:

Bijvoorbeeld.de badkamer is niet schoon genoeg.

2026-07-03 via Nuitee
A
ANIMAN MARIE DORCAS family_with_children ci
8
2026-07-03 via Nuitee
F
Fernandes couple gb
1
Pros:

I like only the staff

Cons:

There is a whole bunch of list that i didnt like. First is the location it was so bad to get to the hotel you literally had to climb too many steps i had my aged mom with me imagine taking her through that they also had lifts but apparently due to heat wave it was broken had another way to get there but it was so close to cemetery imagine walking that side after 10. Secondly payed for a room that had castle view but what we got was clear view of cemetery it was so scary to even look outside the window and also lifts to the rooms were so outdated i would not recommend this hotel!!

2026-07-03 via Nuitee
N
Nieves extended_group es
9
2026-07-03 via Nuitee
B
Bartoli extended_group fr
10
2026-07-03 via Nuitee
S
sevdour solo_traveller fr
8
2026-07-02 via Nuitee
C
Cristina solo_traveller es
7
Buena relación calidad/precio
Pros:

Relación calidad-precio buena. El baño estaba reformado.

Cons:

La ubicación no está alejada del centro pero hay un poco de distancia.
El desayuno es bastante escaso, poca variedad.
El colchón excesivamente blando.
El baño es muy muy pequeño.

2026-07-02 via Nuitee
P
PABLO solo_traveller es
7
No creo que vuelva a ese hotel.
Pros:

El trato del recepcionista y que nos reservaron parking

Cons:

La habitación era muy pequeña,el baño era enanismo,la ducha si entrabas no podías cerrar la puerta si no te ponías de medio lado.Las camareras limpiadoras no tenían respeto ninguno y daban golpes y voces al hacer las habitaciones de al lado,el aire acondicionado hacia mucho ruido,las ventanas y puertas estaban mal insonorizadas.

2026-07-02 via Nuitee
C
Carlos solo_traveller co
10
Pros:

Servicio

Cons:

Nada

2026-07-02 via Nuitee
J
jemes solo_traveller fr
6
2026-07-02 via Nuitee
G
Gianluca solo_traveller it
7
Pros:

Disponibilità e cortesia dei receptionist

2026-06-30 via Nuitee
S
Sandra extended_group gb
8
2026-06-30 via Nuitee