Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Value for money
Cons:
Issues with reservation management
Noisy rooms
Breakfast quality fluctuated

Categories

Cleanliness
8.21
The hotel was generally clean and organized, but there were complaints about the bathroom smell and poor breakfast quality.
Service
8.68
Many reviews praised the friendliness and attention of the staff, although there were also issues with reservation management.
Location
9.22
The hotel is well located near major attractions and appreciated for its colonial style that connects guests with the city.
Room Quality
8.17
Rooms were described as comfortable and clean; however, some noise from the street affected sleep quality.
Amenities
8.7
Amenities like varied breakfast offerings and the quality of communal areas were positively mentioned.
Value for Money
9.16
Guests found the pricing to be very reasonable for the quality offered.
Food and Beverage
7.21
The breakfast was generally good, but there were several complaints about freshness and quality, especially on the second day.
Overall Experience
8.68
Overall, guests had a pleasant experience, recommending the hotel despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:53

Property Description

Charming Colonial Style Mansion
Located in the heart of the commercial and cultural area, Hotel La Herrería Colonial offers stylish rooms with complimentary Wi-Fi, just steps away from local attractions like the Clock Tower and Humilladero Bridge.

Elegant Room Decor
Indulge in rooms adorned with warm shades, light wood, and wicker furnishings, featuring flat-screen cable TV and private bathrooms with showers for your comfort.

Delightful Dining Experience
Start your day with an American breakfast showcasing tropical fruits and Colombian coffee in the restaurant or on the balcony, adding a touch of Spanish flair to your morning.

Experience convenience and comfort at Hotel La Herrería Colonial, where your exploration of the city begins.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: PPN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 10 years old stay for COP 50,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs COP 12000 per day.

Location

Guest Reviews

8.5
Based on 183 reviews
Cleanliness: 8.21
Service: 8.68
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 7.21
Overall Experience: 8.68
F
Ferrer • solo_traveller • co
10
2026-06-21 • via Nuitee
E
Eduvan • solo_traveller • co
10
Pros:

Todas Las instalaciones, la atención por el personal y el servicio de comidas

2026-06-15 • via Nuitee
H
henry • couple • co
10
Lo recomiendo mucho, buen precio y excelente servicio
Pros:

Excelente ubicación, muy lindo, aseado, un personal muy amable

2026-05-30 • via Nuitee
A
ANGELICA • solo_traveller • co
8
2026-05-23 • via Nuitee
J
Juan • extended_group • co
10
Tranquila y confortable
Pros:

El estilo colonial fue interesante y lo grande que eran los cuartos al igual que el baño.

2026-05-21 • via Nuitee
T
Tom • extended_group • gb
10
2026-05-17 • via Nuitee
N
Nathaly • solo_traveller • co
9
Hogar cómodo con el encanto del centro histórico.
Pros:

La limpieza de la lencería y de los espacios. La cama muy cómoda. La vista desde mi habitación.

Cons:

Una mesita (escritorio) de trabajo un poco mas grande y ubicada cerca de una ventana para aprovechar la iluminación de trabajo.

2026-05-15 • via Nuitee
A
AURA MARIA • solo_traveller • co
9
2026-05-14 • via Nuitee
C
Carlos Manuel • solo_traveller • co
9
Pros:

La ubicacion perfecta de Popayan, al lado del Puente del humilladero, cerca de lugares tipicos para comer, junto al parque Mosquera y en el limite para empezar a caminar hacia el norte.

Cons:

Nada en particular

2026-05-12 • via Nuitee
G
garcia • couple • fr
8
2026-05-11 • via Nuitee
I
Ivan • solo_traveller • co
8
2026-05-04 • via Nuitee
I
ISAURA • family_with_children • co
9
muy buena
Pros:

El personal la atencion fue Exclente

2026-05-01 • via Nuitee
M
martha • solo_traveller • co
10
Pros:

TODO ESTUVO BIEN

2026-04-29 • via Nuitee
J
Johanjp7 • solo_traveller • co
10
Pros:

Excelente lugar, excelente atención...

2026-04-25 • via Nuitee
S
Sonia • family_with_children • co
9
2026-04-21 • via Nuitee
A
Anderson • family_with_children • co
10
Excelente
Pros:

Me gusto muy limpio todo

Cons:

No hay parqueadero del hotel

2026-04-14 • via Nuitee
N
Nadia • solo_traveller • co
9
Pros:

La ubicación y la fachada

Cons:

.

2026-04-14 • via Nuitee
J
Juliana • couple • co
8
2026-04-14 • via Nuitee
I
Ivette • solo_traveller • co
9
Muy lindo, con buena ubicación y servicios
Pros:

La ubicación es en todo el centro histórico, es hermoso, la atención y los servicios me gustaron

Cons:

el almuerzo

2026-04-14 • via Nuitee
D
Diego • couple • co
8
Todo estuvo adecuado
Pros:

Confortable, la atención muy buena

Cons:

Se recomienda tener en las duchas una barra para evitar posibles caídas

2026-04-10 • via Nuitee