Hotel MS Chipichape

Hotels
•
MS Hoteles
8.4 (911 reviews)
Avenida 4A Norte, 37AN- 84 , Cali , co

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Nice breakfast options
Cons:
Cleanliness issues
No parking
Limited amenities

Categories

Cleanliness
7.68
Some reviews mention issues like unclean bathrooms and hair found, indicating a need for improvement.
Service
9.15
Overall, guests appreciated the service, with multiple mentions of attentive and friendly staff.
Location
9.19
The hotel is well-located near Chipichape and other areas, making it easy for guests to access attractions.
Room Quality
8.14
While rooms are spacious and well-maintained, some guests noted that beds could be improved.
Amenities
7.67
The lack of a parking facility and issues with the jacuzzi are points of concern.
Value for Money
8.13
Guests feel that the hotel offers good value, although some believe it does not meet the price/quality ratio.
Food and Beverage
8.68
Breakfast received good remarks, but some guests found options limited.
Overall Experience
8.55
Overall, guests had a positive experience, despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:57

Property Description

Luxurious Accommodations
MS Chipichape Hotel offers comfortable rooms with air conditioning and LCD TVs, ensuring a relaxing stay for guests.

Delicious Dining Options
Indulge in a delightful culinary experience at the hotel's restaurant, serving scrumptious breakfast and lunch options.

Convenient Amenities
Stay connected with free WiFi available in all public areas, and take advantage of the prime location just 600 metres from Chipichape shopping centre.

Book your stay at MS Chipichape Hotel now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 911 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
L
Laura • family_with_children • co
8
Pros:

Excelente relación entre precio y servicios. El buffet de desayuno es variado y de buena calidad

Cons:

La habitación no contaba con papelera, por lo que debíamos dejar la basura en el piso. Además, muy cerca se encontraba el área de lavado, lo que generaba ruido constante, y la persona encargada escuchaba música a alto volumen.

2026-07-04 • via Nuitee
M
Maria Jose • extended_group • co
8
2026-07-03 • via Nuitee
L
Laura • couple • co
7
2026-07-02 • via Nuitee
B
Breyner Stevens • extended_group • co
8
agradable
Pros:

el desayuno

Cons:

el lavamanos

2026-06-30 • via Nuitee
S
Suwailim • solo_traveller • ae
7
Pros:

Specious room
Nice breakfast
Staff helpful ( receptionist and restaurant staff )
Location was not bad

Cons:

Lots of noise from the street construction 🚧🏗️
Noise from corridor, housekeeping speaks loud , lots of door banging
All this noises made my stay uncomfortable so I have to change my stay while I was still in Cali

2026-06-21 • via Nuitee
A
Ana Paola • solo_traveller • co
6
Pros:

Bueno la atención es relativamente buena

Cons:

No hacen aseo los domingos, y los baños estan sucios , las almohadas holian como si no las hubieran cambiado, las puertas deterioradas, si puede ir otro mejor

2026-06-19 • via Nuitee
V
Valencia • solo_traveller • co
10
2026-06-16 • via Nuitee
V
Valencia • solo_traveller • co
10
2026-06-16 • via Nuitee
J
Jose Luis • family_with_children • co
10
2026-06-10 • via Nuitee
Q
Quintero • solo_traveller • co
6
Hotel falta de mantenimiento en las habitaciones
Pros:

Ubicación

Cons:

Alimentación e insatisfacciones de habitaciones, lozas rotas en los baños y muros desgastados.

2026-06-05 • via Nuitee
A
Aline • extended_group • br
10
Pros:

Acomodação atendeu as expectativas. Ótimo café da manhã, com várias opções e equipe muito atenciosa.

Cons:

Poucas opções no menu para almoçar e jantar, sem pescados ou opções mais leves.

2026-06-05 • via Nuitee
T
Tatiana • family_with_children • de
8
Volveremos
Pros:

Buena ubicación, buen desayuno.

Cons:

Es un hotel básico pero confortable . Para lo que buscábamos fue perfecto

2026-06-03 • via Nuitee
T
Tatiana • couple • de
8
Good stay
Pros:

The location is good, nice breakfast

2026-05-31 • via Nuitee
S
Silvia • solo_traveller • es
7
Pros:

El personal era muy agradable. La habitación muy amplia y la cama muy cómoda. Las instalaciones estaban limpias. El desayuno aunque repetitivo estaba rico. Cené dos veces allí y la comida my buena.

Cons:

El día que llegué necesitaba hacer check in temprano porque venía de un vuelo muy largo desde España. Lo pude hacer pero me cobraron. He estado en hoteles de similar categoría e inferiores que no me han cobrado por ello. No me gustó el detalle.
Una noche llegué y había una cucaracha enorme. Las tengo pavor. La chica de recepción subió y la mató. Pero al día siguiente me encontré otras dos cucharachas detrás del sofá, ya muertas eso sí. Sí bien el hotel estaba limpio deberían fumigar o ver dónde está el problema porque no es agradable encontrarse.cucarachas, más cuando las tienes pavor como yo. Por este motivo no puedo dar mejor reseña, espero lo subsanen pronto

2026-05-27 • via Nuitee
H
Henao • solo_traveller • pa
10
2026-05-22 • via Nuitee
F
Francisco • solo_traveller • co
8
buena
Pros:

Buen desayuno

Cons:

Un poco pequena la habitacion

2026-05-20 • via Nuitee
S
Sandra Milena • extended_group • co
10
Pros:

Todo

2026-05-20 • via Nuitee
G
Gonzalez • solo_traveller • co
8
2026-05-17 • via Nuitee
D
DE QUINAMAYO • couple • co
10
Excelente
Pros:

Excelente

Cons:

Todo bien

2026-05-14 • via Nuitee
O
OSCAR FERNANDO • extended_group • co
10
2026-05-10 • via Nuitee