Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Need for room updates
Some comfort issues with beds

Categories

Cleanliness
8.4
The property was reported as very clean and tidy.
Service
9.06
Staff were described as very kind and helpful, providing exceptional service.
Location
9.1
Multiple reviews highlighted the excellent location near attractions.
Room Quality
8.46
Rooms were described as comfortable, though a few needed updates.
Amenities
8.58
Facilities were considered up to standard, but some minor improvements suggested.
Value for Money
8.64
Good location and clean accommodations provided solid value for guests.
Food and Beverage
8.59
No specific comments but standard quality expected.
Overall Experience
8.76
Overall positive reviews with a high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:14

Property Description

Waterfront Luxury Living
AKOM AT Docklands offers stylish waterfront living in fully-furnished apartments with stunning views of Melbourne's skyline and waterways.

Convenient Location
Situated on the fringe of Melbourne CBD, guests enjoy easy access to major transport hubs and attractions such as Etihad Stadium.

Modern Amenities
The apartments feature private balconies, flat screen TVs, and full kitchens for a comfortable stay. Additional perks include WiFi, onsite parking, and proximity to award-winning dining options.

Experience the best of Melbourne at AKOM AT Docklands. Book now for an unforgettable stay!

Important information:

Please note that guests must contact the property prior to arrival for check-in instructions. The property's contact details can be found on the booking confirmation. You will be sent an email from the property 3 days prior to arrival with these instructions.

This property has a strict "No Party Policy". Any violation of this policy will result in eviction and additional cleaning fees may be charged.

Please note that there is a 2% surcharge when you pay with an Mastercard and Visa credit card issued inside of Australia

Please note that there is a 3.85% surcharge when you pay with an American Express credit card.

Please note that there is a 3.5% surcharge when you pay with a Visa or Mastercard credit or debit card issued outside of Australia.

Please note that Akom at Docklands requires a credit card pre-authorization upon check into cover any incidental charged, and you are kindly requested to present a valid credit card upon arrival. The deposit amounts are as follows:

One Bedroom Apartments: AUD $400.00
Two Bedrooms Apartments: AUD $500.00
Three Bedrooms Apartments: AUD $750.00

Upon booking, we will charge the deposit for the first night. Credit card surcharge is nonrefundable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, May 8, 2026 until Sun, Nov 1, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per stay when using an available cot.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 922 reviews
Cleanliness: 8.4
Service: 9.06
Location: 9.1
Room Quality: 8.46
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 8.59
Overall Experience: 8.76
S
sally • family_with_children • au
6
Overall a nice place to stay in . Thankyou
Pros:

Location to transport and marvel stadium

Cons:

A couple of wine glasses to share a wine with family after the football.

2026-05-29 • via Nuitee
S
Sal • family_with_children • au
10
Pros:

Perfect, had everything and was comfy. Would definitely book through AKOM again

2026-05-24 • via Nuitee
B
Busetti • solo_traveller • au
1
unconfortable
Pros:

location as expected

Cons:

reception not open after 5pm , i had to go through complicated instruction in order to find parking and hotel
the room is very basic , heating in the room was broken, not clean

2026-05-24 • via Nuitee
T
Tac Vinh Le • solo_traveller • au
9
2026-05-20 • via Nuitee
C
Craig • extended_group • au
10
As expected
Pros:

Position and presentation

Cons:

Clean

2026-05-17 • via Nuitee
R
Ryan • family_with_children • au
9
2026-05-07 • via Nuitee
L
Leonie • couple • au
9
Loved our stay will definitely be back.
Pros:

Great location and spacious apartment with great views

Cons:

Great apartment but Could do with a little maintenance. Bathroom silicone along bath tub and carpets cleaned. Apartment had a slight smell I think from bathroom drain.

2026-04-26 • via Nuitee
I
Ivy • solo_traveller • au
9
2026-04-24 • via Nuitee
M
Mal • couple • gb
10
Pros:

Everything 😁

2026-04-22 • via Nuitee
N
Neil • extended_group • nz
10
3 night Stay
Pros:

Apartment was very convenient to the city & transportation. Comfortable surrounds with lovely bed. Would recommend your stay.

Cons:

Place needs a freshen up, getting s little tired now

2026-04-06 • via Nuitee
K
Kylie • couple • au
10
2026-03-30 • via Nuitee
R
Ruth • family_with_children • au
10
Pros:

Great location

2026-03-30 • via Nuitee
J
Jacqui • couple • au
9
Great location for a Melb stay
Pros:

Awesome location and very clean and modern apartment

Cons:

The beds were super hard

2026-03-30 • via Nuitee
D
David • couple • au
10
2026-03-29 • via Nuitee
D
Dean • extended_group • au
9
2026-03-29 • via Nuitee
D
Desmond • couple • au
9
Very friendly, had a great time
Pros:

Its location, was close to everything

Cons:

Maybe better views

2026-03-23 • via Nuitee
S
Sandra • couple • au
8
2026-03-20 • via Nuitee
N
NessT • family_with_children • au
9
2026-03-18 • via Nuitee
R
Robert • solo_traveller • au
9
Comfortable accommodation in top location.
Pros:

Good location. Clean. Car parking easy. Great view.

Cons:

A very minor quibble. Like many such properties, it could do with a few more accessible power points, particularly in the kitchen.

2026-03-16 • via Nuitee
K
Kaz • family_with_children • au
8
Great location, close to trams and shops. Easy access and safe area. Friendly and helpful staff.
Pros:

Very friendly staff, great location, nice view. Convenience store and bottle shop just across the road. Close to trams and easy access for Uber pickup/drop off. Short walk to Marvel Stadium and Southern Cross Train Station.

Cons:

Nothing.

2026-03-15 • via Nuitee