Eureka Palace Hotel Spa

Hotels
8.2 (2445 reviews)
Strada Spinagallo 50 , Cassibile , IT
+39 0931 710133

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Noisy rooms
Cold amenities
High food prices

Categories

Cleanliness
7.53
Several comments mentioned cleanliness was good, but some reviews indicated a lack of attention to detail.
Service
9
Staff were generally described as friendly and accommodating, contributing positively to the experience.
Location
9.04
The hotel location was praised for its proximity to tourist attractions.
Room Quality
7.99
Rooms were described as spacious and comfortable, though some had issues like noisy beds.
Amenities
7.52
Amenities received mixed reviews; some were cold or underwhelming, affecting overall satisfaction.
Value for Money
7.98
The pricing of services such as dining was deemed too high by some guests.
Food and Beverage
8.03
Food quality received positive mentions but some items were served cold.
Overall Experience
8.5
Most reviews suggested a satisfying stay with areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:26

Property Description

Luxurious Spa Resort Between Syracuse and Noto

Modern Rooms with Panoramic Views
Eureka Palace Hotel Spa Resort offers modern en-suite rooms with LCD satellite TV. Some rooms feature balconies overlooking the gardens or racetrack, while others include a living room and a spa bath for ultimate relaxation.

State-of-the-Art Spa and Wellness Facilities
The property boasts 2 pools, including a seasonal pool and a year-round pool. Guests can indulge in the spa's hydromassage area, sauna, Turkish bath, Kneipp pools, and a range of wellness and beauty treatments. The spacious gym provides stunning views of the race track, ensuring a rejuvenating workout experience.

Surrounded by Mediterranean Gardens
Set within the Ippodromo del Mediterraneo Horse-Racing Course, Eureka Palace Hotel Spa Resort is enveloped by expansive Mediterranean gardens, offering guests a tranquil and picturesque setting.

Experience luxury and relaxation at Eureka Palace Hotel Spa Resort - book your stay now!

Important information:

Please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Location

Guest Reviews

8.2
Based on 2445 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
P
Patricia • extended_group • ca
10
my stay was very nice I liked everything about the hotel
Pros:

I didn't use the pool but the breakfast was good< I enjoyed it

Cons:

so far everything was very good nothing that I didn't like

2026-10-14 • via Nuitee
D
DANIEL • couple • il
8
די מאכזב - חשבתי שאתפנה ביומיים האחרונים שלי בסיציליה ודי התאכזבתי מהמלון
Pros:

המלון יפה , החדר נוח המיטה גדולה
יש ספא מושקע עם בריכות שחייה סאונות וחמאם

Cons:

היחס של הצוות קריר ולא מזמין
ביחס למלון שרחוק מהעיר - ובהתייחס לעובדה שהמלון היה כמעט ריק בתפוסה … נכנסים לאזור הבריכה ומספרים לך שחובה לחבוש כובע ים … גם אם כמעט אין לך שיער …. ומחייבים אותך ב 3 אירו לכובע שלא שווה יותר מ 10 סנט
אין אף אחד באזור הסאונה , אבל אם אתה מתקרב - מבקשים ממך 35 אירו לאדם
המזגן בחדר לא פעל , ניסינו להפעיל אותו בכל דרך - הסתבר שהוא היה ״נעול״ מהקבלה …
וגם שהפעילו אותו - לא קירר

ארוחת הבוקר , אין שום לחם מיוחד , יש רק לחם פרוס שגרתי ,
לחמניות שהוצעו היו יבשות ורחוקות מלהיות טריות , והיינו שם שני ימים …

צוות לא לבבי , לא מרגיש שהצוות מחזר אחרי הלקוחות הלא רבים שהיו במלון כל כך גדול

2026-10-11 • via Nuitee
R
Rebecca • couple • it
8
Pros:

La Suite e la super Colazione

Cons:

Idromassaggio con accesso a tutti indistintamente dalla prenotazione alla Spa

2026-10-11 • via Nuitee
R
Raissa • solo_traveller • it
8
2026-10-10 • via Nuitee
R
Roberto • solo_traveller • it
8
Pros:

Ottimi gli spazi esterni e quelli condivisi

Cons:

Camere da rinnovare

2026-10-09 • via Nuitee
S
Shirley • solo_traveller • il
6
Pros:

מלון שנמצא על מסלול מירוצי סוסים. נחמד לראות אותם מתאמנים בבוקר. מיקום טוב 20 דק לאורטיגיה.חדר מרווח.

Cons:

המיטה קשה ולא נוחה. מלון נראה לא מתוחזק ישן. מכונת קפה לא עבדה בבוקר שזה מאוד מבאס.

2026-10-07 • via Nuitee
C
Chiappara • family_with_children • it
7
2026-09-17 • via Nuitee
C
Clara • family_with_children • es
4
Decepcionant
Pros:

L’habitació és amplia.

Cons:

Està molt deteriorat. Veníem per l’spa i la piscina estava bruta, faltava una rajola a la piscina, estava oxidat tots els materials molt vells, falta una renovació estructural. Tots els vidres bruts ens hem sentit molt incomodes. El personal està desmotivat.

2026-09-16 • via Nuitee
D
Danny • couple • nl
6
Prima voor doorreis maar geen aanrader voor lange duur vakantie
Pros:

Grote kamer welke zeer goed schoongemaakt werd
Zwembad prima en schoon

Cons:

Slechte schoonmaak restaurant
Ontbijt is redelijk maar beperkt
Algehele staat van gebouw en zitjes rondom zwembad matig onderhouden
Geen bar om iets te drinken, geen terras om lekker buiten iets te drinken in de avond

2026-09-16 • via Nuitee
C
Charmaine • solo_traveller • mt
10
Pros:

I've been 2 times at Eureka palace hotel and everything was good
I like that hotel it has everything you need
Clean,friendly staff and helpfull and much space for parking and safe.

Cons:

Everything good

2026-09-16 • via Nuitee
A
Ahmed • couple • fr
1
Arnaque, sa mérite pas de porter le noms palace et d’être un 4 etoile
Pros:

Je n’ai rien aimé, service client catastrophique qui n’essaye pas de se rattraper

Cons:

Pas d’équipement dans les chambres, chere pour ce que s’est, 0 accueil a notre arrivée, aucune aide pour les valises. Pas de bienvenue

2026-09-14 • via Nuitee
B
Barbara Pia • couple • it
5
Pros:

Luogo tranquillo.

Cons:

La pulizia non era il massimo.

2026-09-13 • via Nuitee
G
Galati • family_with_children • it
10
2026-09-13 • via Nuitee
R
Roberta.s. • solo_traveller • it
9
Bella struttura
Pros:

Camere molto spaziose, ben pulite, colazione abbondante, ottimo kit cortesia

Cons:

Gli orari della piscina sono un po' stretti. Quella esterna apre alle 10:00 e chiude alle 19:00. Troppo tardi l'apertura...

2026-09-13 • via Nuitee
S
Salvatore • solo_traveller • it
10
2026-09-13 • via Nuitee
M
Miriana • couple • it
10
2026-09-13 • via Nuitee
L
Luciana Katiuscia • extended_group • it
8
Pros:

È la terza
Volta che ci torniamo….è strategica la posizione e la struttura pulita e confortevole

Cons:

Il menù al ristorante….pizza buona

2026-09-12 • via Nuitee
A
Abir • couple • fr
1
Déçu
Pros:

Le service client m’a surclassée après mes plaintes ..

Cons:

Cette hôtel est loin d être un 4 étoiles
Accueil médiocre , pas d aide pour les bagages , pas d eau dans la chambre sauf dans le mini bar en supplément , pas de machine à café ,pas de bouilloire pour ne serai que un café soluble .
Les chambres sont très anciennes , isolation est à revoir , très très bruillant de bon matin
J ai du me plaindre 3 fois à la réception pour qu on me prenne au serieu et qu on change ma chambre au bout du deuxième soir

2026-09-12 • via Nuitee
B
Brandon Vella • solo_traveller • mt
8
Lovely pool area. Hotel needs some more attention
Pros:

Pool Area, Room, views, garden

Cons:

Breakfast replenished reallyyyy slowly. No chairs / tables in balconys

2026-09-12 • via Nuitee
S
Stephanie • solo_traveller • mt
9
2026-09-11 • via Nuitee