ibis Carcassonne Est la Cité

Hotels
•
ibis
8 (1451 reviews)
11, Rue Camille Flammarion , Carcassonne , FR
+33 4 68 47 66 00

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly, professional staff
Good, varied breakfasts for many guests
Nice pool and outdoor space
Clean rooms and comfortable beds
Convenient for La Cité / close to attractions
Reliable parking
Quiet, calm environment
Welcome gestures (drinks) and helpful reception
Cons:
Rooms often small/cramped (including small toilets)
No elevator / difficult with large luggage
Limited morning coffee machines causing queues
Occasional lack of hot items at buffet
Some rooms reported unpleasant odour
Located in industrial area for some guests
Extra charges (e.g., coffee cost)
Tight space for luggage/storage in rooms

Categories

Cleanliness
8.6
Multiple reviews praise cleanliness and housekeeping; a few mentions of bad odour in one room but overall clean.
Service
9
Staff repeatedly described as friendly, professional and helpful (welcome drinks, attentive reception), strong positive sentiment across reviews.
Location
8.2
Frequently noted as convenient for La Cité / close to attractions and highways; a few guests mention industrial surroundings or that it's far without a car.
Room Quality
7.2
Consistent comments about small/cramped rooms and small toilets; beds comfortable but space and luggage storage are common negatives.
Amenities
8
Pool and parking are repeatedly praised; some operational issues noted (no elevator, limited morning coffee machines).
Value for Money
8
Generally satisfactory value with comfortable beds and good location for the price; some guests noted small rooms and extra charges (e.g., coffee).
Food and Beverage
7.4
Breakfast often described as good and varied, with fresh products, but some complaints (lack of hot items, limited coffee machines, specific food quality issues).
Overall Experience
7.6
Overall positive, calm and comfortable stay with friendly staff and pleasant pool; small rooms, lack of elevator and occasional buffet/coffee issues lower the experience slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location
Located just a 5-minute drive from Carcassonne city centre and 1 km from the medieval part of town, this ibis hotel offers easy access to both historic sites and modern amenities.

Comfortable Accommodation
The air-conditioned rooms feature flat-screen TVs, satellite channels, and free Wi-Fi, ensuring a comfortable stay for guests.

Delicious Dining Options
Indulge in a buffet breakfast with a variety of sweet and savoury dishes, including pastries, fresh cakes, and hot beverages. Guests can also enjoy a lighter option outside regular hours.

Ready to experience comfort and convenience at our ibis hotel? Book your stay now and enjoy complimentary parking during your visit.

Important information:

Breakfast is available via room service, from 04:00 to 12:00.

Please note that not all rooms can accommodate baby cots.

Please note that children under 12 years old can enjoy breakfast at a reduced rate of 5 euros per child - the supplement for child needs to be paid on site.

Please note that the restaurant is open from 19:00 until 21:00 daily.

Please note that the restaurant is closed on Saturdays and Sundays.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MPL

Location

Guest Reviews

8
Based on 1451 reviews
Cleanliness: 8.6
Service: 9
Location: 8.2
Room Quality: 7.2
Amenities: 8
Value for Money: 8
Food and Beverage: 7.4
Overall Experience: 7.6
M
Mark • solo_traveller • nl
8
Pros:

prima hotel met bar langs de snelweg. geen ontbijt gehad (6u weer vertrokken)

2026-10-30 • via Nuitee
A
Agathe • family_with_children • fr
10
2026-10-30 • via Nuitee
J
Jean jacques • couple • fr
9
Agréable. Je n’hesiterai pas a revenir ou recommander a mes amis
Pros:

Le personnel aimable.

Cons:

Rien

2026-10-26 • via Nuitee
C
Carla Michele • couple • nl
8
2026-10-26 • via Nuitee
M
Michel • couple • fr
9
2026-10-25 • via Nuitee
G
Guy • family_with_children • fr
10
Parfait
Pros:

Tout était parfait

2026-10-24 • via Nuitee
C
Christophe • solo_traveller • fr
10
Un arrêt sympa sur la route avec un restaurant super
Pros:

Une escale très sympa!

Cons:

La restauration on mange très bien

2026-10-22 • via Nuitee
C
Christophe • solo_traveller • fr
9
Une étape très sympa!
Pros:

Une étape très sympa!
Près d’un centre commercial et de plein de restaurants.

2026-10-22 • via Nuitee
M
Mathieu • couple • fr
7
Je reviendrai.
Pros:

Accueil parfait et très sympa. Personnel courtois et à l'écoute. L'hotel est grand et tranquille.

Cons:

Une seule machine à café le matin au petit déj, ça a été compliqué de se servir vu l'affluence.

2026-10-21 • via Nuitee
F
Fernando • extended_group • es
8
Pros:

Todo bien

2026-10-13 • via Nuitee
Öykü • solo_traveller • es
7
2026-10-12 • via Nuitee
S
Sanjuan • solo_traveller • es
8
2026-10-12 • via Nuitee
D
Denis • solo_traveller • fr
10
Pros:

Personnel très professionnel et réactif.

2026-10-09 • via Nuitee
T
Tanja • solo_traveller • de
8
Gewohnte Ibis Qualität.
Pros:

Gewohnte ibis Qualität.

Cons:

Bitte kauft doch endlich Klobürsten! Für das Housekeeping Team ist das nicht schön.

2026-10-08 • via Nuitee
B
Bert • couple • nl
6
2026-09-16 • via Nuitee
I
Ingela • couple • se
8
Bra hotell om du besökt borgen i Carcassonne, 5 min bort
Pros:

Poolen. Rummet var litet men hade det som behövs. Personalen. Bra parkering bakom grindar

Cons:

Ligger i ett industriområde.

2026-09-16 • via Nuitee
H
Heleni • solo_traveller • nl
10
Pros:

Personeel was erg vriendelijk, ruime keuze ontbijtbuffet, zwembad was prima, matras was erg goed(!), het was schoon, altijd een parkeerplaats en la Cité is goed te bereiken vanaf deze accomodatie

2026-09-15 • via Nuitee
M
Maria Ascensión • couple • es
8
2026-09-14 • via Nuitee
S
sven • solo_traveller • fi
8
Kan vi bo här igen, absolut!
Pros:

Nära till våra utflykter ok rum och perfekt parkering

Cons:

Lite trånga rum

2026-09-14 • via Nuitee
S
Sergio • couple • es
10
2026-09-14 • via Nuitee