ibis Carcassonne Est la Cité

Hotels
•
ibis
8 (1386 reviews)
11, Rue Camille Flammarion , Carcassonne , fr

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good service
Clean
Great location
Decent breakfast
Cons:
Small rooms
Noise issues
Limited amenities

Categories

Cleanliness
7.89
General sentiment is positive about cleanliness.
Service
8.36
Consistently praised for attentive staff and pleasant service.
Location
8.4
Well-located for visiting the city and convenient for transport.
Room Quality
7.35
Some guests mentioned rooms being small, impacting overall comfort.
Amenities
7.88
Basic amenities met expectations but limited in some areas.
Value for Money
8.34
Good quality for price paid, satisfactory in most aspects.
Food and Beverage
7.89
Breakfast generally noted as good, though some found it limited.
Overall Experience
7.86
Overall experience aligns with a positive rating, reflecting reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 10:53

Property Description

Convenient Location
Located just a 5-minute drive from Carcassonne city centre and 1 km from the medieval part of town, this ibis hotel offers easy access to both historic sites and modern amenities.

Comfortable Accommodation
The air-conditioned rooms feature flat-screen TVs, satellite channels, and free Wi-Fi, ensuring a comfortable stay for guests.

Delicious Dining Options
Indulge in a buffet breakfast with a variety of sweet and savoury dishes, including pastries, fresh cakes, and hot beverages. Guests can also enjoy a lighter option outside regular hours.

Ready to experience comfort and convenience at our ibis hotel? Book your stay now and enjoy complimentary parking during your visit.

Important information:

Breakfast is available via room service, from 04:00 to 12:00.

Please note that not all rooms can accommodate baby cots.

Please note that children under 12 years old can enjoy breakfast at a reduced rate of 5 euros per child - the supplement for child needs to be paid on site.

Please note that the restaurant is open from 19:00 until 21:00 daily.

Please note that the restaurant is closed on Saturdays and Sundays.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MPL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 1386 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.86
J
Jordi • solo_traveller • es
10
Pros:

Tranquil i comode

2026-07-02 • via Nuitee
A
Abou Merhi • solo_traveller • fr
3
Pros:

Assez propre globalement
Climatisation agréable

Cons:

Personnel pas très accueillant.
Piscine très petite, ne donne pas envie.
Plutôt bruyant le matin.
Wifi pas terrible pour voir des vidéos.

2026-07-01 • via Nuitee
S
Stéphane • family_with_children • re
8
Correspond aux attentes et à la qualité d'un hôtel Ibis.
Pros:

Chambre et petit déjeuner corrects.

2026-07-01 • via Nuitee
D
David • solo_traveller • pt
8
2026-06-30 • via Nuitee
A
Ann • couple • gb
9
Staff were great, very helpful and accommodating. Pool was a god send in 40 degree heat! Would definitely stay again
Pros:

Lovely friendly staff, clean, lovely swimming pool

2026-06-29 • via Nuitee
M
Mathilde • solo_traveller • fr
9
Bon sejour conforme à mes attentes
Pros:

Accueil

2026-06-29 • via Nuitee
F
frederique • family_with_children • fr
9
Hôtel très bien situé confortable propre personnel au top et petit déjeuner gourmand
Pros:

2 femmes très sympathique à l accueil
Une à notre arrivée et une différente pour le départ . Très agréable à l écoute
Ainsi les 2 jeunes hommes au petit déjeuner très agréable aussi

Cons:

Rien

2026-06-28 • via Nuitee
J
Jean-Pierre • extended_group • fr
10
2026-06-28 • via Nuitee
T
Timothy • family_with_children • pt
8
Perfect family spot after 11 hours of driving.
Pros:

Pool and staff.

Cons:

Restaurant closed. I chose the hotel for the on site restaurant and location. Mention the opening hours of the restaurant on the website or at least on booking.com

2026-06-28 • via Nuitee
H
Hindan • solo_traveller • ee
7
2026-06-27 • via Nuitee
S
Sparaco • solo_traveller • fr
9
Pros:

Accueil toujours chaleureux.

Cons:

Les clients bruyants dans le couloir

2026-06-27 • via Nuitee
J
JOSE LUIS • solo_traveller • es
9
2026-06-27 • via Nuitee
A
Anick • solo_traveller • fr
10
Séjour excellent !
Pros:

Habituée de cet hôtel, je ne peux que constater des améliorations constantes. C'est un endroit agréable, propre, calme, confortable, personnel très sympathique, excellent petit déjeuner, chiens bien accueillis et climatisation parfaite !

2026-06-26 • via Nuitee
N
Nathalie • solo_traveller • fr
8
2026-06-22 • via Nuitee
F
Fanny • couple • ch
10
Magnifique!
Pros:

Tout, la dame de l’accueil, qui est nouvelle, étais très gentille, prend le temps de faire correctement.

Et de bien accueillir les voyageurs.

2026-06-21 • via Nuitee
F
Fabiola • couple • it
7
Hotel pulito con personale gentile. Stanze molto picco’n. M U. L
Pros:

La vicinanza alla città fortificata. Il personale molto cordiale. La pulizia

Cons:

Stanze e piscina molto piccole. La struttura è in una zona che industriale.

2026-06-21 • via Nuitee
D
Denis 27 • family_with_children • fr
10
2026-06-20 • via Nuitee
B
BLANCHARD • solo_traveller • fr
10
Pros:

Personnel tres aimable, le restaurant offre un choix et fait maison, tres bon , nous recommandons

2026-06-19 • via Nuitee
M
marie france • couple • fr
8
tres bon hotel pour une nuit voire plus avec la piscine!
Pros:

petit dejeuner exceptionnel hyper complet
personnel accueillant
clim bien reglée

Cons:

je ne me souviens pas avoir vu lors de ma reservation que la chambre était au 1er étage SANS ASCENCEUR.
difficile pour des personnes de + de 70 ans de monter les marches avec une lourde valise.
il y a quelques chambres en rez de chaussée . il faudrait que ce soit signalé tres clairement

2026-06-18 • via Nuitee
L
Lesley • couple • gb
9
Helpful and good place to stay near Carccasone
Pros:

Lovely place .Able to use swimming pool .Breakfast excellent.

Cons:

All ok

2026-06-17 • via Nuitee