Master Porto Alegre Hotel - Av Carlos Gomes, Próximo ao Consulado Americano

Hotels
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Master Hotels
7.9 (3587 reviews)
Avenida Carlos Gomes, 565 , Porto Alegre , br

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Cons:
Cleanliness issues
Outdated facilities
Limited breakfast options

Categories

Cleanliness
6.74
Multiple complaints about cleanliness, dirty linens, and a generally unsatisfactory state of cleanliness noted in several reviews.
Service
8.71
Most reviews highlight positive interactions with staff, although there was one instance of a rude check-in experience.
Location
9.25
Consistently noted as a strong point of the hotel in various reviews, with guests appreciating the convenience and accessibility.
Room Quality
7.7
While many rooms are described as spacious and comfortable, several reviews mention outdated furniture and issues like odor in some rooms.
Amenities
7.73
Amenities offered varied in quality, with some positive remarks but also mentions of antiquated equipment and limited facilities.
Value for Money
7.69
Good value due to location and size of rooms, but some guests found certain services and food options overpriced.
Food and Beverage
7.24
Breakfast received mixed reviews with limited options; some guests felt the offerings did not meet expectations.
Overall Experience
8.11
Overall experience often rated positively with a few notable exceptions, reflecting the mixed feelings guests had.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:26

Property Description

Luxurious Hotel in Bela Vista District

Spacious and Well-Equipped Rooms
The Master Porto Alegre offers spacious rooms equipped with all the amenities you need for a comfortable stay, including cable TV, minibar, coffee maker, ironing facilities, and air conditioning. Some rooms even feature a relaxing bath for added luxury.

Convenient Location
Situated in the upscale Bela Vista district, the hotel is conveniently located near popular attractions such as Iguatemi Shopping Centre and the Botanic Gardens. Additionally, being in close proximity to Salgado Filho International Airport and Country Club Golf makes it a perfect choice for both leisure and business travelers.

Complimentary Services
Enjoy complimentary internet access and make use of the on-site gym during your stay at The Master Porto Alegre. These added perks ensure a seamless and enjoyable experience for all guests.

Book your stay at The Master Porto Alegre now and indulge in luxury and convenience during your visit to Porto Alegre.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BRL 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 3587 reviews
Cleanliness: 6.74
Service: 8.71
Location: 9.25
Room Quality: 7.7
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.11
N
NOVO • family_with_children • br
7
Hotel de passagem
Pros:

Hotel simples, de passagem mesmo

Cons:

Colchão e travesseiro não eram bons

2026-06-20 • via Nuitee
T
Thiago • solo_traveller • br
9
Recomendo
Pros:

Boa cama, boa localização, quarto amplo

Cons:

Café da manhã não teve o mesmo padrão todos os dias

2026-06-19 • via Nuitee
L
Luciane • family_with_children • br
1
2026-06-19 • via Nuitee
P
Prates • solo_traveller • br
8
2026-06-19 • via Nuitee
J
Juciele • extended_group • br
10
2026-06-17 • via Nuitee
D
de souza scapin • solo_traveller • br
6
2026-06-16 • via Nuitee
M
Macgeiver • couple • br
8
2026-06-16 • via Nuitee
A
Ana Ines • solo_traveller • uy
10
2026-06-16 • via Nuitee
H
Heloisa Helena • solo_traveller • br
8
Pros:

Localização

Cons:

Muito barulho nos corredores

2026-06-15 • via Nuitee
H
Heloisa Helena • solo_traveller • br
7
Pros:

Localização

Cons:

Problemas na cobrança è atendimento na recepção pouco amigável

2026-06-15 • via Nuitee
O
Orieta • extended_group • pe
5
Hotel mediocre
Pros:

El desayuno mediocre
La ubicación para mi destino está okey
Habitaciones poco comoda camas muy pequeñas

Cons:

La habitación. Cuando reclamamos, después de discutir en portugué, . No hablan español ni inglés!!
Nos dijeron que al día siguiente nos iban a cambiar. Cosa que no sucedió!!

2026-06-15 • via Nuitee
J
Jerusa • family_with_children • br
8
2026-06-12 • via Nuitee
V
Vinícius • solo_traveller • br
5
Pros:

A cama é boa. Estrutura velha.

Cons:

O Checkin é terrível

2026-06-10 • via Nuitee
R
Rogers Trott • solo_traveller • br
8
Pros:

Atendimento dos funcionários e localização. Sempre muito atenciosos. Tamanho do quarto por ser viagem com 2 filhos pequenos.

Cons:

Está bastante "usado". Janelas não fecham bem. As trancas das janelas não funcionam e com crianças isso é muito perigoso.
Persiana não fechava bem e entrava claridade. Camas um.pouco afundadas.

2026-06-09 • via Nuitee
T
Teresinha • solo_traveller • br
10
2026-06-08 • via Nuitee
B
Bigon • solo_traveller • br
9
Ótima estadia, com muito conforto e excelente café da manhã
Pros:

Café da manhã completo, ótima localização, quarto amplo e confortável e ótimo atendimento.

Cons:

A hidro não estava disponível para uso

2026-06-08 • via Nuitee
S
Silvio • couple • br
5
Pros:

As fronhas sujas e com odor forte de suor e o banheiro nao tinha agua quente, tive que tomar banho em outro quarto ! Equipe de funcionários excelente assim como a localização

2026-06-04 • via Nuitee
I
Igor • solo_traveller • br
8
2026-06-03 • via Nuitee
S
Schlee • solo_traveller • br
6
Cons:

Não pudemos tomar banho quando chegamos porque não havia água quente no chuveiro nem na torneira da pia. Havia um aviso na banheira para que não fosse usada.

2026-06-01 • via Nuitee
F
Ferreira • solo_traveller • br
8
2026-06-01 • via Nuitee