Hotel Santa Barbara Real

Hotels
7.7 (1215 reviews)
Calle 127 No. 7 - 89 , Bogotá , co
+57 318 2816711

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Poor breakfast options
Old facilities

Categories

Cleanliness
7.41
Some reviews mentioned cleanliness positively, while others noted issues with the washroom and older towels.
Service
8.88
Overall, the service received positive feedback, especially for the friendliness and attentiveness of some staff members.
Location
8.92
Consistent praise across reviews for the excellent location, close to attractions and amenities.
Room Quality
7.37
Feedback indicated that while rooms were clean, they showed signs of aging and had issues such as noise.
Amenities
6.9
The amenities, especially breakfast and Wi-Fi, were frequently criticized as lacking.
Value for Money
8.36
Some reviews indicated good value for the price, although others expressed disappointment with what was offered.
Food and Beverage
5.91
Widespread dissatisfaction with breakfast offerings and quality.
Overall Experience
7.88
Mixed experiences reported, appreciated aspects but major issues noted lead to a neutral stance overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:58

Property Description

Luxurious Accommodations
Santa Barbara Real, a prestigious four-star hotel in the heart of Usaquen´s district, offers guests a luxurious stay with comfortable rooms featuring LCD satellite TVs and spacious beds. The modern decor and wooden floors create a cozy atmosphere for relaxation.

Dining Experience
Indulge in a culinary journey at the on-site restaurant and bar, where a daily buffet breakfast is served. Café Rouge is the perfect spot to unwind with classic cocktails, fine beers, spirits, and Colombian coffee. Guests can also savor snacks and light meals at the cafe, ensuring a delightful dining experience throughout their stay.

Convenience and Connectivity
With 24-hour front desk assistance and the option for local and international calls, guests at Santa Barbara Real enjoy convenience at their fingertips. Stay connected with free WiFi and explore the city easily with shuttle services arranged by the hotel to El Dorado International Airport. Book now for a memorable stay!

Important information:

Please note, the rates do not include insurance. Insurance can be obtained at the hotel for an extra fee.

Buffet breakfast is served daily from 6.30 to 10.00 h.

Due to Coronavirus (COVID-19), this property is not performing daily room cleaning services and housekeeping (Housekeeping will be done every 3 days), Guests may ask for this service at front desk at any time, Guest may also ask for fresh towels and amenities at the front desk as needed.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs COP 45000 per day.

Location

Guest Reviews

7.7
Based on 1215 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.37
Amenities: 6.9
Value for Money: 8.36
Food and Beverage: 5.91
Overall Experience: 7.88
S
Stefanny • couple • co
10
Lo recomiendo 100% muy amables y super organizado todo
Pros:

Excelente

Cons:

Todo excelente

2026-07-25 • via Nuitee
C
Camilo • couple • co
1
De las peores que he tenido
Pros:

La habitación estaba sucia y de mal aspecto, no me gustó para nada el sitio

Cons:

La habitación estaba fea, olía mal y todo estaba horrible

2026-07-24 • via Nuitee
P
PACHECO HERRERA • couple • co
6
Regular
Pros:

Ubicación

Cons:

La habitación había estado inutilizada seguramente lo que comprueba presencia de ácaros y me dió salpicado en brazos y manos

2026-07-24 • via Nuitee
M
Mary • couple • co
6
Cons:

si

2026-07-23 • via Nuitee
L
LOPEZ LLOREDA • solo_traveller • co
7
2026-07-22 • via Nuitee
Y
Yhennyfert • solo_traveller • co
8
Pros:

La atención del personal recepción

Cons:

Primera habitacion sabanas y almohadas llenas de cabellos

2026-07-21 • via Nuitee
A
Ana • solo_traveller • co
6
Good for a hurry but pricey for what they offer
Pros:

The hotel is well located.

Cons:

The towel on the room was super old and had holes on it. There was dust over the phone etc. Was not the cleanest.

2026-07-21 • via Nuitee
E
Eduardo • couple • co
8
Cons:

Pago parqueadero aparte

2026-07-21 • via Nuitee
M
Martin • solo_traveller • es
4
Hay que mejorar calidad
Pros:

Muy cerca de Usaquén. El personal muy amable.

Cons:

Las fotos no se corresponden con la realidad. Hotel envejecido. Las sábanas sucias. No limpian la habitación. No reponen jabón ni papel de wc.

2026-07-20 • via Nuitee
D
Daniela Andrade • solo_traveller • co
6
2026-07-20 • via Nuitee
M
Maria Paula • couple • co
7
Buen lugar, en la habitación que me quede el televisor era muy viejo
Pros:

Limpieza

Cons:

Televisor muy viejo

2026-07-19 • via Nuitee
A
Alvaro Andrés • couple • co
8
2026-07-19 • via Nuitee
A
Alarcon Guzman • solo_traveller • co
9
Pros:

La atención, el precio y lo practico

Cons:

La cama era extremadamente dura

2026-07-19 • via Nuitee
B
Bohorquez • solo_traveller • co
9
2026-07-18 • via Nuitee
S
Sebastian • solo_traveller • co
10
Todo lindo
Pros:

Delicioso

Cons:

Todo super

2026-07-17 • via Nuitee
D
Duvan • extended_group • co
2
Muy regular todo
Pros:

Las fotos que muestran en booking

Cons:

Mal servicio en el aseo , 3 días y nunca se dignaron a cambiar tendidos, ni limpiar los daños, realmente malo

2026-07-14 • via Nuitee
C
Camilo • couple • co
10
2026-07-13 • via Nuitee
M
Marulanda • solo_traveller • co
10
Pros:

Muy buena atención y servicio.

2026-07-12 • via Nuitee
D
Damian • couple • pt
7
2026-07-10 • via Nuitee
L
Llanos • family_with_children • co
7
Pros:

La habitación muy cómoda, limpia y el servicio cordial

Cons:

El desayuno sin muchas opciones y el parking con costo adicional

2026-07-07 • via Nuitee