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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Lower bathroom sink
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Fruits
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Broadcast Live sport events
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Pub crawls
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Happy hour
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Tennis lessons on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Secured parking
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations
NH Collection Monterrey offers stylish air-conditioned rooms with a TV and minibar, providing a comfortable and relaxing stay for guests.
Convenient Amenities
Guests can enjoy access to a gym and a restaurant serving international dishes inspired by local cuisine. The hotel also offers services such as airport transfers and car rental for added convenience.
Prime Location
Located near major financial and business districts, as well as popular restaurants and shops, NH Collection Monterrey is the ideal choice for both business and leisure travelers. With attractions like Cintermex Convention Centre and Fundidora Park nearby, there is always something exciting to explore.
Book your stay at NH Collection Monterrey now for a memorable experience in San Pedro Garza Garcia!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of 630 MXN per pet per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 7 per hour.
Location
Guest Reviews
Great location, great value, excellent service
Everything was perfect
UBICACIÓN, ESTANCIA Y SERVICIO
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Que tienes además de confort y atención puedes realizar compras o recorrer con seguridad la plaza adjunta
Creo que los panecillos en desayuno pueden ser pequeñas piezas, mayor variedad, rebanada se desperdicia y se secan
La ubicación, las piezas y la limpieza.
Tienen que mejorar la supervisión.
En el restaurant cuando pedimos para cenar, nuestros platos llegaron desfasados. En el desayuno se terminaba algo y había que avisar para que repusieran.
La oferta de al desayuno es muy limitada en pan, fiambres y quesos.
En las habitaciones, todos los días se les olvidaba algo para el café: la crema, el endulzante, las cucharas etc.
NH Connections Hotel is located in a great spot, adjacent to a premier mall that includes El Palacio de Hierro, one of the most exclusive fashion stores in Mexico. Also, the hotel personnel at NH Connections in Monterrey/San Pedro are very helpful and attentive to the guests' interests, questions, and requests for assistance and information. The hotel's breakfast buffet is also very complete and varied for someone who prefers a rich, filling breakfast. The hotel bar has a good selection of wines and beers, and its bartenders are ready to prepare good mixed drinks for you. Last, but not least, if one needs a taxi to go somewhere in the city or to the Monterrey airport, there is always a good option: use the hotel's taxi units, which are usually parked just outside. The taxis are safe, their drivers are friendly, and the service prices are very reasonable.
Nothing I could think of.
Tudo
Las instalaciones muy bien, el cuarto de ba;o muy comodo, pero sobre todo nos sorprendio la atencion y amabilidad del personal en recepcion y en el area de bar, destacaria a Paola, Pablo y Jose, desafortunadamente no recuerdo el nombre de los demas, pero todos mostraron una excelente atencion ante nosotros, muchas felicidades !!!!
Había un pañal en el cuarto! Olor horrible
Localização.
Opções do restaurante, cheguei para jantar, a pessoa na recepção ficou no celular por quase 10 minutos até que levantasse e viesse perguntar se eu queria algo. Fiz o pedido, depois de 10 minutos vieram avisar que não tinham o que pedi.
Perfect location directly in the mall. The breakfast is excellent, beyond our expectation.
Only the breakfast coffee need to improve a little, need to be a bit strong.
Hotel is clean and has great service and location
Hot water was not working in our room, and was not corrected during our 3-day stay
everything, breakfast, clean, walking distance to nice places
may be the food to your bedroom not very good
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