NH Collection Mexico City Airport T2

Hotels
7.9 (2701 reviews)
Capitan Carlos Leon s/n Terminal 2 AICM , Mexico City , MX
+52 55 5786 5750

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location at Terminal 2 — ideal for connecting flights
Helpful and friendly staff in most cases
Comfortable beds / generally comfortable rooms
On-site restaurant with good food
Very convenient for overnight stays without leaving the airport
Cons:
Occasional overbooking and serious check-in issues
Noise and poor soundproofing in some rooms (corridor/lobby noise)
Aging bathrooms with plumbing/smell problems
Perceived as pricey / questions about value
Limited early-morning breakfast staffing; no cot available for infant bookings
Confusing signage / difficulty finding the hotel from airport at night

Categories

Cleanliness
7
Mixed reports: generally acceptable but specific cleanliness issues noted (bathroom sink smelled like a urinal, thin/taking-smell towels).
Service
8
Mostly positive - multiple mentions of helpful and friendly reception/staff; however a few serious service failures (overbooking, check-in confusion) temper the score.
Location
9.8
Consistently praised as ideal for Terminal 2 and connecting flights; many reviewers highlight excellent, convenient location.
Room Quality
7.2
Rooms often described as comfortable (beds praised) but several reviews note aging bathrooms, plumbing issues and noise from corridors/lobby.
Amenities
7.5
On-site restaurant and basic airport conveniences are positives, but limited early-morning staffing, no cot availability for infants and only a small complimentary water were noted.
Value for Money
6.8
Perceived as somewhat pricey by multiple guests; some cite price as a con despite convenient location.
Food and Beverage
8.5
Restaurant and breakfast receive praise (good dinner value, excellent breakfast), although breakfast service at very early hours was criticized.
Overall Experience
8.4
Overall a reliable choice for an overnight/connecting stay (many positive mentions), offset by occasional operational failures (overbooking, access/signage issues) and some room/bathroom shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Convenient Airport Location

The NH Collection México City Airport T2 is strategically situated at Terminal 2 of Mexico City's International Airport, offering unparalleled convenience for travelers.

Luxurious Rooms and Dining

Indulge in the comfort of rooms featuring wooden floors, satellite TV, air conditioning, and minibar. Enjoy a culinary journey at the NH Restaurant with a healthy breakfast, international cuisine, and exciting Food Festivals.

Exciting Nearby Attractions

Explore Mexico City's top attractions such as Foro Sol Entertainment Centre, Palacio de los Deportes Stadium, and Hermanos Rodriguez Race Track, all just a stone's throw away from the hotel.

Book your stay now to experience luxury and convenience at NH Collection México City Airport T2!

Important information:

The information provided in the selected currency is for information purposes only. Charges will always be charged in the local currency. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of 630 MXN per pet, per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

7.9
Based on 2701 reviews
Cleanliness: 7
Service: 8
Location: 9.8
Room Quality: 7.2
Amenities: 7.5
Value for Money: 6.8
Food and Beverage: 8.5
Overall Experience: 8.4
E
Elisabeth • couple • ch
6
Just an overnight to catch my flight
Pros:

Convenient

Cons:

It has no soul

2026-10-31 • via Nuitee
L
Luis • couple • mx
9
Agradable y práctico
Pros:

Excelentes las instalaciones y el cuarto. Buen trato de recepción y servicios utilizados como restaurante. Buen apoyo en la finalización de la estancia.

Cons:

Información al entrar al aeropuerto Es confuso encontrar el elevador a las instalaciones. Deberían hacer algo al respecto al informar a los que hacemos reservación-

2026-10-31 • via Nuitee
K
Kazuhiro • couple • mx
2
Pros:

ロケーション

Cons:

スタッフの対応

2026-10-31 • via Nuitee
J
Jaime • couple • co
9
Convenient
Pros:

It is a perfect place to stay overnight for a connecting flight

2026-10-30 • via Nuitee
M
Marine • family_with_children • gb
7
Pros:

Great location, helpful staff

Cons:

No cot available for baby despite booking for 2 adults and 1 infant.

2026-10-30 • via Nuitee
M
maria • extended_group • us
10
Pros:

Beautiful hotel and great location

Cons:

I like everything, no complaints

2026-10-30 • via Nuitee
D
David • couple • us
6
Ridiculous beginning, but eventually the room was good and the breakfast was excellent. 
Pros:

Location and comfort

Cons:

We were not given the room type that we had reserved. We were then given a room change but when opening the door it was already occupied! Eventually, we were given a third room, which was fine, but for a premium hotel the entire situation was ridiculous.

2026-10-29 • via Nuitee
M
Maciel • couple • se
8
2026-10-29 • via Nuitee
Y
Yong Ho • solo_traveller • pe
1
NH Hotel Terminal 2 Overbooks
Pros:

Nothing

Cons:

The fact that they overbooked, had no available rooms and therefore did not honor my reservation. In fact they lied saying I made a mistake with the reservation dates, although there were exchanged messages indicating the flight was arriving 4 a.m. and them assuring there were no issues checking in so late even though I would only be staying a few hours.

2026-10-28 • via Nuitee
P
Paulo • solo_traveller • br
8
2026-10-28 • via Nuitee
A
adam • family_with_children • us
10
2026-10-28 • via Nuitee
I
Isabel • couple • mx
9
Estancia
Pros:

Ubicación

Cons:

Precio

2026-10-25 • via Nuitee
M
Mountain • couple • us
8
Pretty good, but pricey.
Pros:

Great restaurant on site. Comfy room.

Cons:

Very difficult to find. Extremely long walk to room. Only one small complementary water bottle in a city without potable water.

2026-10-23 • via Nuitee
W
Westermann • solo_traveller • us
9
As advertised
Pros:

Convenience

Cons:

Nice size room

2026-10-21 • via Nuitee
H
HUGO SERGIO • couple • mx
10
I routinely use it to connect the next day flight
Pros:

location is perfect

Cons:

everything was fine

2026-10-18 • via Nuitee
I
Ivan • solo_traveller • es
8
2026-10-18 • via Nuitee
J
Juan Carlos • solo_traveller • es
10
Excelente opción para pasar una noche en el aeropuerto, si tu vuelo de conexión es al día siguiente.
Pros:

Excelente opción para pasar una noche en el aeropuerto, si tu vuelo de conexión es al día siguiente. Sin salir del aeropuerto tienes todo lo que necesitas

2026-10-17 • via Nuitee
I
Isabelle • couple • fr
7
Très bon emplacement au cœur du T2, chambre confortable mais mal insonorisé par rapport au couloir
Pros:

Localisation super pratique au T2
Chambre confortable

Cons:

Assez sonore : on entend bien tous les bruits de couloirs

2026-10-17 • via Nuitee
E
Elena • solo_traveller • it
8
2026-10-16 • via Nuitee
M
MAURICIO • solo_traveller • ch
10
Pros:

Ubicación, rapidez en check in, horario de desayuno, que dan el estado de cuenta tras pagar en check in , tamaño de la suite.

Cons:

El servicio a las 5am en el desayuno no es bueno. Al ser hotel de aeropuertos muchos llegamos 5am en punto y no hay personal suficiente.

2026-10-16 • via Nuitee