Enjoy Coquimbo

Hotels
7.8 (378 reviews)
Avda Peñuelas Norte 56 , Coquimbo , cl

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Friendly Service
Good Food
Cons:
Cleanliness Issues
Room Maintenance Problems
Value for Money Concern

Categories

Cleanliness
5.76
Multiple reviews mention serious cleanliness issues, including dirty carpets and bathrooms.
Service
9.23
Guests noted the friendliness and helpfulness of the staff.
Location
9.27
The location is consistently praised for its convenience.
Room Quality
7.22
Guests highlighted the deteriorating condition and maintenance issues in the rooms.
Amenities
7.75
Some include positive notes on available amenities, though others noted significant issues.
Value for Money
6.71
Several guests felt the price paid did not reflect the overall quality.
Food and Beverage
8.76
The quality of the restaurant food received good reviews.
Overall Experience
7.73
Overall experience was mixed, with some enjoying their stay while others expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:14

Property Description

Stunning Oceanfront Views

Luxurious Rooms with Panoramic Views
Experience spacious rooms at Enjoy Coquimbo with breathtaking ocean or city views. Each room is equipped with LCD cable TV, a cozy seating area, work desk, and complimentary Wi-Fi.

Exciting Entertainment and Dining Options
Indulge in the hotel's casino featuring two bars, Blend and Soe, and the vibrant OVO nightclub. Treat your taste buds at the buffet restaurant, Santerra, offering a variety of delicious dishes.

Immerse yourself in the beauty of Coquimbo at Hotel de la Bahía, just 7 km from La Serena city center. Book now and enjoy complimentary private parking during your stay.

Important information:

All reservations must be guaranteed with a valid Credit Card: Visa, Master Card, Diners Club or American Express. As a guarantee of the reservation, the hotel could apply a withholding -not a charge- 10 days prior to the check-in corresponding to the first night of stay plus tax. Foreigners not resident in Chili are exempt from taxes. This retention will only be effective in case the person does not show up or cancels his / her stay outside the established period. The retention is released once the passenger arrives at the hotel.

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Mar 15, 2026 until Tue, Dec 15, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 378 reviews
Cleanliness: 5.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 6.71
Food and Beverage: 8.76
Overall Experience: 7.73
P
patricia gorichon • couple • cl
5
bastante regular el alojamiento
Pros:

buena ubicacion

Cons:

No habian croissant en al desayuno .
El baño no tenia espejo lateral.
La toallera del baño estaba suelta a punto de caerse sobre la tapa del baño.
No me llevaron toallas para la ducha siendo q las habia solicitado, tuve q secarme con la toalla de manos. tampoco llevaron toalla para la salida de la ducha ., para los pies.
Me falto una gorra para la ducha, no ponen.
el cel q ponen para conectarse con recepcion no contesto nunca.

2026-06-11 • via Nuitee
E
Edgar • solo_traveller • cl
4
Pros:

Ubicación

Cons:

La atención y el mal estado de las cortinas y puerta acceso hacia balcon.

2026-06-11 • via Nuitee
S
Silvina • couple • cl
5
Pros:

la tv de la habitación superior es muy antigua no se veía bien el baño está todo desmejorado faltan algunas cosas no tiene un servicio de lo q sale el hotel

Cons:

la tv de la pieza muy vieja sin canales de música osea pocos canales los muebles viejos mal estado la alfombra el baño todo roto !

2026-06-10 • via Nuitee
I
Ignacio • solo_traveller • do
5
2026-06-09 • via Nuitee
L
Luis • solo_traveller • cl
5
2026-06-09 • via Nuitee
C
Cristian • couple • cl
5
2026-06-08 • via Nuitee
C
CJorquer • solo_traveller • cl
10
Pros:

Las instalaciones.

Cons:

Que falta mas información en las habitaciones de las amenidades del hotel.

2026-06-08 • via Nuitee
J
Jorge • family_with_children • cl
3
Asqueroso, habitacine impresentables para lo que cobran realmente es un robo.
Pros:

La ubicación sin duda y la vista que tenia la habitación al mar.

Cons:

Asquerosa la habitación por no decir menos. Alfombras sucias, la habitación mal cuidada, paredes sucias, muebles gastados, baño tenia olores asquerosos no se si era debido al extractor, hongos en la ducha.

2026-06-08 • via Nuitee
F
Flores • couple • cl
10
Exelencia
Pros:

Todo perfecto como me lo esperaba

2026-06-07 • via Nuitee
L
LUIS • solo_traveller • cl
10
Pros:

La ubicación frente al mar.

Cons:

Muy mala manutención de las habitaciones y especialmente los baños.
La tasa del baño estaba suelta y el ahislante de los vidrios de la ducha estaban en peores condiciones
All momento de aseo se llevaban las toallas y no dejaban nada por tanto todos los días había que estar pidiendo que las llevaran.

2026-06-07 • via Nuitee
M
mario • family_with_children • cl
9
Pros:

Excelente

2026-06-07 • via Nuitee
K
Kathia • couple • cl
10
2026-06-07 • via Nuitee
C
cristian • solo_traveller • cl
9
2026-06-06 • via Nuitee
D
Diaz • solo_traveller • cl
7
2026-06-06 • via Nuitee
D
Danton • solo_traveller • cl
1
2026-06-05 • via Nuitee
M
Marcela • couple • cl
5
Pros:

La cama era buena, las almohadas sin mal olor

Cons:

Alfombra manchada y antigua,. Las instalaciones en generar muy deterioradas

2026-06-04 • via Nuitee
A
Alex • family_with_children • cl
10
Buenísimo
Pros:

Si

2026-06-04 • via Nuitee
C
Claudia • solo_traveller • cl
10
2026-06-04 • via Nuitee
I
Ignacio • solo_traveller • cl
10
Pros:

La ubicación y vista

Cons:

Que no incluyera la entrada al casino

2026-06-04 • via Nuitee
M
Maximiliano • solo_traveller • cl
1
PESIMA ATENCION AL CLIENTE
Pros:

NULA RESPUESTA ANTE SOLICTUD DE CANCELAR RESERVA POR TEMAS DE SALUD.

Cons:

CERO RESPUESTA DE ATENCION CLIENTES

2026-06-03 • via Nuitee