Courtyard by Marriott Shanghai Central

Hotels
•
Courtyard by Marriott
8.8 (1550 reviews)
338 Heng Feng Road , Shanghai , cn
+86 21 2215 3888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good central location
Spacious and comfortable rooms
Cons:
Room cleanliness issues
Limited breakfast options
Inadequate room temperature control

Categories

Cleanliness
8.34
The room carpet was noted as not well vacuumed and a heavy odor of cigarette smoke was reported.
Service
9.31
Check-in and check-out staff are friendly and helpful, however, there were complaints about breakfast staff behavior.
Location
9.35
Praise for the central location and proximity to cafes and restaurants.
Room Quality
8.3
Room temperatures were problematic and the cleanliness was subpar in some reports.
Amenities
8.83
Adequate facilities were highlighted, but some improvements could be made.
Value for Money
8.79
Standard quality for this hotel tier.
Food and Beverage
8.34
Breakfast menu could be improved; variety lacking especially for certain dietary preferences.
Overall Experience
9.11
Overall experience was rated positively but with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:15

Property Description

Convenient Location
Courtyard by Marriott Shanghai Central is strategically positioned just steps away from Hanzhong Road Subway Station and a short walk from Shanghai Railway Station Subway Station, making it a prime choice for travelers looking for easy access to transportation hubs.

Modern Amenities
The hotel boasts rooms equipped with iPod docking stations, internet access, and floor-to-ceiling soundproofed windows for a peaceful stay. Guests can enjoy the indoor pool, 24-hour fitness centre, and a variety of dining options including MoMo Café and MoMo 2 Go.

Nearby Attractions
Situated within a short drive from popular landmarks like Nanjing Road and Jing'an Temple, guests can explore the vibrant surroundings effortlessly. Additionally, with quick access to major airports and the visa center, the hotel offers convenience for both leisure and business travelers.

Experience comfort and convenience at Courtyard by Marriott Shanghai Central.

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas. The hotel does not actively provide disposable daily necessities such as toothbrushes, combs, bath wipes, razors, nail files and shoe polishes.

Please note that the swimming pool will be closed for annual maintenance from June 22nd,2026 to June 28th,2026, while the gym will remain open as usual.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1550 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
P
Praveen • family_with_children • ae
1
Pros:

Overall clean

Cons:

Rude staff and poor breakfast

2026-08-15 • via Nuitee
M
Mahmoud • solo_traveller • eg
8
Pros:

Very good location near to metro station

2026-08-14 • via Nuitee
A
Annika • solo_traveller • de
7
2026-08-14 • via Nuitee
K
Kubashnie • family_with_children • za
8
2026-08-12 • via Nuitee
A
Aygun • family_with_children • az
10
Pros:

everything is good

2026-08-12 • via Nuitee
S
Salvador • family_with_children • es
9
2026-08-12 • via Nuitee
D
Dessoky • solo_traveller • sa
9
2026-08-10 • via Nuitee
B
Biju • extended_group • ae
7
2026-08-09 • via Nuitee
T
Tomislav • extended_group • rs
10
2026-08-08 • via Nuitee
M
Mohamad Iman • extended_group • gb
10
Very comfortable with no problems. Would revisit in future
Pros:

Staff are excellent and extremely professional for tourists who don't speak Chinese. Location is also perfect a few stops by tube to the centre. Would definitely return when coming back to Shanghai.

2026-08-06 • via Nuitee
R
rmarey • solo_traveller • qa
9
Pros:

Locationno

2026-08-04 • via Nuitee
N
Nikhil • couple • ae
9
2026-08-04 • via Nuitee
R
Rashid • extended_group • ae
9
2026-08-04 • via Nuitee
윤 • family_with_children • kr
9
2026-08-02 • via Nuitee
J
Jeff • solo_traveller • tw
7
2026-08-02 • via Nuitee
V
Viktor • family_with_children • me
8
Хороший отель. Отличное место. Рядом есть метро и рестораны и ТЦ. Хороший ресторан возле blue frog
Pros:

Хорошее расположение. Персонал отлично помогал. Хорошая кровать и постель. Кухня и европейская и китайская. Завтраки хорошие.

Cons:

Бассейн детский не глубокий. Маленький и там постоянно были дети занимались. Сауны нет. Плохой интернет. Нет умных туалетов и роботов доставщиков. Кондиционер работал в одном режиме и было либо холодно либо жарко.

2026-07-25 • via Nuitee
F
Farnaz • couple • nl
6
Pros:

The hotel itself is not bad, it’s part of a chain and we stayed in multiple locations of Marriott. However, this time we really got disappointed.

Cons:

The housekeeping was terrible, for everything we needed to ask multiple times, they even didn’t take the rubbish or even changing the linen properly. The breakfast was a mess with so many people that they are taking over each other for a plate because of shortages. In general, I would not stay in this hotel at least in Shanghai.

2026-07-25 • via Nuitee
P
Pierre-Louis • solo_traveller • fr
9
2026-07-23 • via Nuitee
L
Leslie • solo_traveller • lk
7
Pros:

Front officr staff is very helpful and efficient.

Cons:

Selections of Breatfirst buffee is limited. Most are combining with Pork. Some are not lable properly.

2026-07-23 • via Nuitee
R
Ruizhu • family_with_children • fr
9
Pros:

Excellent service, great location if you travel by train. Super comfy bed and room is very clean.
There are lots of choices for food around the hotel, I would definitely go again next time in Shanghai.

2026-07-23 • via Nuitee