The Gibside Hotel

Hotels
Front St, Whickham , Gateshead , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Rude receptionist
Accessibility issues

Categories

Cleanliness
8.06
Some reviews pointed out cleanliness issues, specifically regarding carpets and overall maintenance.
Service
9.03
Most reviews praised the staff for being helpful and attentive, although one review noted rude service from a receptionist.
Location
9.57
The location received positive feedback for its convenience, especially for visiting nearby relatives.
Room Quality
8.52
Rooms were described as warm and comfortable, though some mentioned issues with accessibility.
Amenities
8.05
Limited amenities noted, particularly concerns regarding disabled access and insufficient facilities.
Value for Money
9.01
Guests felt that the quality of the stay justified the price paid, particularly for comfort.
Food and Beverage
7.56
Mixed reviews about the food; some enjoyed it, while others found breakfast unsatisfactory.
Overall Experience
9.03
Overall, guests had good experiences, though issues with service and accessibility detracted from it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:15

Property Description

Luxurious En Suite Accommodation
Indulge in a stay at The Gibside Hotel with its cozy en suite bedrooms, offering a perfect blend of comfort and convenience. Enjoy complimentary Wi-Fi and essential amenities for a relaxing experience.

Dining Excellence at Paco's and Sphinx Lounge Bar
Savor exquisite meals at Paco's, the hotel's upscale restaurant, or unwind at the Sphinx Lounge Bar with its scenic views and delightful bistro menu. Experience culinary delights without leaving the hotel premises.

Prime Location for Business and Leisure
Conveniently located in Whickham village, The Gibside Hotel provides easy access to Newcastle city centre and key business hubs. Whether you're here for work or leisure, explore nearby attractions like The Metro Centre and The Quayside.

Book your stay at The Gibside Hotel now for a memorable experience in Whickham!

Important information:

Single sex bookings - Groups of 4 or more predominantly male or female guests will be required to pay a deposit on arrival - either by credit card, cash or pre authorization of a card. Deposits are fully refundable providing no damage has been done during your stay. Group bookings - Bookings of 4 plus guests - pre payment is required in full and cancelation charge is 100 % of the stay. Please note that due to the ongoing COVID-19 pandemic this property is temporarily closed until 04 July, 2020.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

Cleanliness: 8.06
Service: 9.03
Location: 9.57
Room Quality: 8.52
Amenities: 8.05
Value for Money: 9.01
Food and Beverage: 7.56
Overall Experience: 9.03
B
Bell • solo_traveller • gb
9
2026-09-19 • via Nuitee
D
David • couple • gb
9
Pros:

Very friendly, good value.

Cons:

There are quite a few steps to the entrance

2026-09-18 • via Nuitee
J
Julie • couple • gb
8
2026-09-17 • via Nuitee
D
Dave • couple • gb
7
Pros:

Location for access to GNR start

2026-09-17 • via Nuitee
A
Aaron • couple • gb
4
2026-09-17 • via Nuitee
S
Sandra • extended_group • gb
8
Convenient for buses into Newcastle . Clean and friendly with a good breakfast
Pros:

The staff were friendly and the beds were comfortable

Cons:

The standard room decoration was quite tired and rooms above the bistro are noisy late into the evening.
The deluxe room was quiet and the decor was less tired.

2026-09-16 • via Nuitee
S
Sonia • couple • gb
8
2026-09-12 • via Nuitee
D
David • solo_traveller • gb
7
Pros:

The location. Near cafes and bars . Near MetroCentre and family .
Some staff very pleasant and social .
Price was reasonable .
Size of the room

Cons:

The bed awful
I previously stayed in the new extension. I had a what seemed like a new mattress and a great shower .
This time the room was tired in the older main building .
The expel air didn't work and I couldn't fit into the shower over the bath .
6ft 2 16st a walk in shower would have been better .

The second mornings breakfast ..
Wrong order and not great .
Although the previous was good and cooked to order !
There was a big coach load of people and that could have been a factor .

Traffic loud in the morning at the front .
Although if you shut the window it's ok

2026-09-05 • via Nuitee
P
Paul • family_with_children • gb
7
Great for one night in Whickham
Pros:

Decent breakfast, though a little stodgy and over priced. Room was nice, though no fan. Bed was comfy, but the duvet too thick for summer months.

Cons:

Decent breakfast, though a little stodgy and over priced. Room was nice, though no fan. Bed was comfy, but the duvet too thick for summer months.

2026-09-02 • via Nuitee
A
Angela • couple • gb
8
Brilliant
Pros:

Lively place fantastic staff meal was superb x restaurant staff are absolutely lovely well done everyone x ❤️

Cons:

The rooms are very very dated x lovely and clean but definitely needs new wardrobe etc

2026-08-25 • via Nuitee
N
neil • solo_traveller • gb
7
2 night stay for leisure purposes.
Pros:

A bathtub was a pleasant surprise.
The view from the window was over trees and greenery. Nice bar area

Cons:

Quite a few steps to get into the hotel with luggage.
The night manager did not explain our route to the room properly, which was through the restaurant into a lift marked "for staff only".

2026-08-24 • via Nuitee
K
Karen • solo_traveller • gb
5
Needs an update.
Pros:

Location. Close to my son and the A1.

Cons:

Very, very dated. Desperately in need of an upgrade. I can see that some areas, such as bathrooms, have been refurbished. No lifts. The stair carpets were dirty and the stairwells smelt really damp. Bedroom was clean but again very dated carpets and furniture.

2026-08-21 • via Nuitee
D
David • couple • gb
1
Very uncomfortable
Pros:

Not much, quite dated

Cons:

No air con and windows do not open and room was stifling hot and we were unable to sleep

2026-08-19 • via Nuitee
S
Suzannah • solo_traveller • gb
5
Pros:

Place was lovely

Cons:

Bath couldnt get out off shower in wrong place 1 towel for 2 people room was far to hot no lift took ages to open windows

2026-08-16 • via Nuitee
C
Chris • solo_traveller • gb
10
2026-08-16 • via Nuitee
H
HevGlen • solo_traveller • gb
9
Pros:

Location, good breakfast

Cons:

Nothing

2026-08-14 • via Nuitee
E
Eileen • family_with_children • gb
8
Suited our purpose perfectly for a one night stay
Pros:

Breakfast and staff were lovely. Room was comfortable

Cons:

More parking

2026-08-13 • via Nuitee
P
Patrick • solo_traveller • gb
8
2026-08-12 • via Nuitee
N
Nicola • solo_traveller • gb
9
2026-08-10 • via Nuitee
B
Barry • couple • gb
9
We really enjoyed our stay, evening meal and beer very good.
Pros:

The staff were very friendly, location just what we needed. Clean, good breakfast. Ideal.

Cons:

It could do with a lift. That’s all.

2026-08-10 • via Nuitee