Hampton Inn & Suites Richmond Glenside

Hotels
•
Hampton Inn
8.5 (350 reviews)
5406 Glenside Drive , Henrico , US
+1 804-756-1777

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms and updated facilities
Friendly/helpful staff
Good, varied breakfast
Convenient/easy-to-find location
Comfortable beds
Cons:
Noise from rooms above (no carpeting/thin floors)
Parking issues: shared/limited lot and new charges
Occasional long check-in waits and staffing gaps
Elevator reliability concerns and occasional Wi‑Fi/billing problems

Categories

Cleanliness
9.2
Multiple guests repeatedly praised the hotel's cleanliness: 'clean facility', 'very clean', 'clean updated rooms' and 'extra clean' were common comments.
Service
8.7
Staff frequently described as friendly and helpful ('phenomenal staff', 'staff friendly'), though there are isolated issues: slow/no one at desk on arrival, and a reported payment/refund problem.
Location
8.4
Several guests called the location convenient and easy to find, but there are concerns about exterior safety in some areas and shared/limited parking availability (and recent parking charges).
Room Quality
9
Rooms described as updated, comfortable, and well-maintained after renovation; some reports of noise from upstairs guests and one instance of a hot room/AC issues.
Amenities
8
Breakfast offerings praised, but guests reported elevator reliability problems (only one elevator working/some rattling), occasional Wi-Fi issues, and mixed experiences with parking availability/fees.
Value for Money
7.5
Value is mixed: many find the stay worthwhile, but unexpected parking fees and at least one unresolved payment/refund dispute lowered perceived value for some guests.
Food and Beverage
9
Breakfast was consistently noted as good or great with a lot of choices and generally positive feedback.
Overall Experience
8.2
Most stays were described positively ('wonderful stay', 'enjoyed our stay'), though recurring issues (noise, parking, occasional check-in delays and billing problems) tempered some guests' experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location and Amenities
Located just off I-64, Hampton Inn & Suites Richmond Glenside offers easy access to local attractions like the Museum of the Confederacy. Enjoy a hot breakfast, unwind in the outdoor pool, and stay connected with free Wi-Fi.

Comfortable Rooms with Modern Features
Relax in rooms featuring a 37-inch flat-screen TV with HBO, microwave, refrigerator, and seating area. The perfect retreat after a day of exploring Richmond.

Fitness and Business Facilities
Stay on top of your fitness routine at the on-site fitness center, and take advantage of the business center for any work needs. With a 24-hour front desk and a convenience shop, everything you need is at your fingertips.

Book your stay at Hampton Inn & Suites Richmond Glenside now for a memorable Richmond experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 350 reviews
Cleanliness: 9.2
Service: 8.7
Location: 8.4
Room Quality: 9
Amenities: 8
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 8.2
B
Bonnie • couple • us
8
2026-10-31 • via Nuitee
M
Marcy • family_with_children • us
9
2026-10-29 • via Nuitee
L
Leo • solo_traveller • us
7
Nice place but very noisey
Pros:

Clean facility and friendly staff

Cons:

Since the rooms have no carpeting there was a person staying in the room above me who walked with heavy feet and walked on their heels. They walked a lot in the room and I could hear every step with a thud all night and morning for 2 days. Very disruptive.

2026-10-29 • via Nuitee
M
Mehmet • extended_group • tr
10
Pros:

Love Hampton inn . All are great 😊

2026-10-20 • via Nuitee
H
Heather • couple • us
8
2026-10-20 • via Nuitee
J
Joan • couple • us
8
Good stay nice hotel just two unfortunate incidents
Pros:

Very clean
Location was perfect
Staff friendly

Cons:

There was no one at the desk when we arrived. There was a sign that stated they were helping another guest and would return shortly. Approximately 10 minutes later the staff member arrived back and apologize and stated he was the only one on duty. Another gentlemen who was an army reserve was waiting as well with a separate issue!
2:00am wake up by a screaming person either in the hallway or outside our window in the parking g lot. It was hard to tell where he was screaming and banging from!

2026-10-19 • via Nuitee
A
Amaya • solo_traveller • us
10
2026-10-11 • via Nuitee
H
Holly • solo_traveller • us
10
2026-10-09 • via Nuitee
P
Petra • couple • de
10
Gute Lage, gutes Hotel, kostenlose Parkplätze
Pros:

Große Zimmer, kostenloser Parkplatz , gute Lage, freundliches Personal, Frühstück ok

Cons:

Nichts, war alles gut

2026-10-09 • via Nuitee
A
Art • family_with_children • us
5
Pros:

The breakfast was great. There was a lot to choose from.

Cons:

I made a reservation for 2 rooms and only 1 was ready and we arrived past the allowed check in time. We had to wait hous past the arrival time to check into the other room! Very inconvenient!

2026-09-12 • via Nuitee
A
Art • family_with_children • us
5
Cons:

I reserved 2 rooms and only 1 was ready and we arrived after the allowed check in time. Had to wait hours later to check into the second room! Very inconvenient!

2026-09-10 • via Nuitee
R
Rob & Lisa Wiggins • solo_traveller • us
10
Wonderful stay here!
Pros:

Clean updated rooms, comfortable beds, wonderful staff. Can't say enough. This is the best place to stay.

Cons:

All was great!

2026-09-07 • via Nuitee
E
Edward • extended_group • us
8
2026-09-07 • via Nuitee
D
Debbie • couple • us
10
Pros:

Everything. Phenomenal staff.

Cons:

That only once elevator was operational.

2026-08-19 • via Nuitee
M
Marlene • family_with_children • ca
10
2026-08-14 • via Nuitee
M
Marlene • family_with_children • ca
10
2026-08-14 • via Nuitee
D
Dee • couple • us
8
2026-08-09 • via Nuitee
A
Anita • couple • us
8
Enjoyed the convenience before the train home.
Pros:

Easy to locate

Cons:

Clean - dependable

2026-08-09 • via Nuitee
C
Chris • family_with_children • us
9
Pros:

Great

Cons:

NA

2026-07-20 • via Nuitee
D
Darla • solo_traveller • us
5
It was ok.
Pros:

The location was good and the room was clean.

Cons:

The room was hot, even after turning down the AC. The WIFI didn't work and I was charged $7 to park in the hotel parking lot.

2026-07-20 • via Nuitee