Ilum Experience Home

Hotels
9.6 (374 reviews)
Bonpland 1762 , Buenos Aires , ar

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Comfortable rooms
Helpful staff
Good breakfast
Cons:
Balcony room overlooking busy street
Limited breakfast options at peak times

Categories

Cleanliness
9.74
Overall positive mentions of cleanliness in multiple reviews.
Service
9.99
Consistently described as helpful and friendly by numerous guests.
Location
9.75
Well-located in Palermo with easy access to public transport.
Room Quality
9.7
Spacious and comfortable rooms noted in several reviews.
Amenities
9.23
Good amenities, although specific concerns about balcony rooms were noted.
Value for Money
9.69
Value for money perceived as good, though some mention slight issues.
Food and Beverage
8.74
Breakfast variety was good but had some minor complaints about availability.
Overall Experience
9.99
Guests expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:11

Property Description

Contemporary Rooms with Modern Amenities
Experience the comfort of air-conditioned rooms at Ilum Experience Home, each equipped with a 42’’ LCD TV, minibar, and work desk. The private bathrooms come with complimentary amenities and a hairdryer for your convenience.

Ideal for Business and Events
Plan your next meeting or corporate event at the salon offered by Ilum Experience Home. With a dedicated space for gatherings, it's the perfect choice for business travelers looking for a convenient venue.

Prime Location in Palermo Hollywood
Situated in the vibrant Palermo Hollywood district, our hotel is just a short 15-minute walk from Plaza Serrano and Estación Palermo. Explore the trendy neighborhood and its attractions with ease during your stay.

Ready to elevate your stay in Buenos Aires? Book now at Ilum Experience Home for a memorable experience!

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

In case of cancelation or no-show, the VAT will be charged regardless of the guest's nationality.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Wed, Apr 1, 2026 until Sat, Oct 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People 2 years old and over stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 374 reviews
Cleanliness: 9.74
Service: 9.99
Location: 9.75
Room Quality: 9.7
Amenities: 9.23
Value for Money: 9.69
Food and Beverage: 8.74
Overall Experience: 9.99
G
Gonca • couple • tr
8
Pros:

Çalışanlar yardımcı idi

Cons:

Gürültü

2026-05-27 • via Nuitee
V
Virginia • couple • ar
9
2026-05-25 • via Nuitee
F
Fernanda • couple • ar
10
Pros:

Todo hermoso

2026-05-25 • via Nuitee
G
Gustavo Adolfo • solo_traveller • uy
10
2026-05-25 • via Nuitee
A
Albrecht • couple • cr
9
Pros:

Location, rooms and breakfast

Cons:

The use a strong room deodorant

2026-05-25 • via Nuitee
C
Carlos Eduardo • couple • br
10
2026-05-21 • via Nuitee
M
Marcela • couple • uy
9
Pros:

El personal super amable y dispuesto a ayudar en todo.
El desayuno super completo y si tienes alguna restricción alimentaria te ayudan a resolverlo.
La mucama limpiaba fuera del horario.
Recepción también super amables

Cons:

Sábado de noche no pudimos dormir estábamos en el block del fondo que da a una discoteca en la vereda del frente.
Ruido intensamente fuerte hasta las 6am non stop.

2026-05-19 • via Nuitee
P
PABLO • couple • ar
10
Un hotel encantador en una lugar privilegiado
Pros:

Las instalaciones y la calidad del personal destacan

Cons:

No hay nada que no me haya gustado

2026-05-18 • via Nuitee
F
Felipe • solo_traveller • br
10
2026-05-15 • via Nuitee
J
jasonwW2687WH • Friends getaway
8
Near perfect but not
Pros:

This is a near luxury property. The bed was one of the best I've ever slept in. The room was spotless. The pool is beautiful. The breakfast is impressive. However, you have to be buzzed into the hotel from the front desk. They will buzz anyone in who approaches the main door. You do not need to show your key or other credentials to be let in. This lack of real security was alarming. Management is argumentative instead of being gracious. When you are told your room is second best, not one of their best, you know you have an untrained staff for an aspirational luxury property. Highly recommended but not if you want a true luxury experience.

2026-05-11 • via Tripadvisor
R
Raissa • couple • br
9
Ótima localização, equipe prestativa e café excelente
Pros:

O café da manhã e o atendimento da equipe são excelentes, com destaque para Matias e Milena. O hotel é muito bem localizado, tem quarto espaçoso e confortável.

Cons:

O único detalhe que impediu o hotel de tirar dez foi a vedação do box do banheiro, que não estava boa e deixava a água molhar o banheiro. Se o conseguir consertar, será excelente.

2026-05-11 • via Nuitee
M
Maria Eugenia • solo_traveller • ar
10
2026-05-10 • via Nuitee
M
Maria Isabel • couple • br
10
Ótimo
Pros:

Tudo confortável, banheiro muito bomcafé da manhã bem gostoso e funcionários atenciosos.

Cons:

Gostamos de tudo

2026-05-08 • via Nuitee
C
Companion30256751430 • Couples
10
Best hotel in all of BA!
Pros:

I will definitely stay here again when I come back. The staff was incredible and the rooms were comfy and perfect. The location is in the heart of Palermo so everything is walkable.

2026-05-07 • via Tripadvisor
N
Nirav • couple • us
9
Very convenient, comfortable and great location
Pros:

Location
Helpful front desk

Cons:

Slightly smaller room but it was comfortable

2026-05-06 • via Nuitee
C
Christopher • couple • gb
10
Pros:

lovely hotel, well located. Staff were wonderful - very friendly and helpful

2026-05-04 • via Nuitee
J
Juan Pablo • solo_traveller • cl
10
De los mejores hoteles de Buenos Aires.
Pros:

Muy cómodo, extremadamente limpio, el personal altamente orientado al servicio y muy amable siempre.

Cons:

En realidad no tengo observaciones
Negativas.

2026-05-04 • via Nuitee
P
Pierfrancesco • couple • it
10
Ben situato, ben accolti e ben trattati.
Pros:

Posizione, struttura moderna e funzionale, colazione ottima e staff estremamente gentile e disponibile.

Cons:

Nessun aspetto negativo da relatare

2026-05-02 • via Nuitee
A
Almir • couple • br
9
2026-05-01 • via Nuitee
M
Marina • couple • br
9
Lindo
Pros:

Quarto lindo

Cons:

Gostei de tudo

2026-04-26 • via Nuitee