Basic Hotel Centenario by Hoteles MS

Hotels
MS Hoteles
8.2 (1347 reviews)
Avenida 3 Norte # 7N - 20 , Cali , co

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Laundry
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Issues with cleanliness
Room quality concerns
Some amenities need upgrade

Categories

Cleanliness
7.53
There were mentions of unclean towels and rooms with mold, indicating concerns about overall cleanliness.
Service
8.5
Most reviews noted the staff was friendly and helpful, maintaining a positive sentiment towards service.
Location
9.04
Multiple reviews highlighted the excellent and central location, making it a strong point.
Room Quality
7.49
Some reviews mentioned outdated linen and furniture, impacting overall room quality.
Amenities
8.02
The amenities were generally well received but had mentions of need for improvement, especially regarding cleanliness.
Value for Money
7.98
Good value based on location and overall experience, though some areas have room for improvement.
Food and Beverage
8.53
The breakfast was praised as good, contributing positively to the overall dining experience.
Overall Experience
8.5
The overall stay was positively reviewed, with certain complaints impacting the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:06

Property Description

Luxurious Accommodations with Modern Amenities

The Hotel MS Centenario offers air-conditioned rooms with free Wi-Fi and whirlpool showers, providing guests with a comfortable and relaxing stay. The stylish rooms feature cream-coloured tiled floors, wood furnishings, and modern decor touches, ensuring a pleasant ambiance during your visit.

Delicious Buffet Breakfast and Convenient Location

Start your day with a buffet breakfast featuring regional jams and treats in the bright breakfast area adorned with metal lamps and interior plants. Additionally, the hotel's proximity to Tres Cruces Hill and La Caña Water Park offers guests easy access to popular attractions, perfect for leisure travelers seeking convenience and entertainment.

Exceptional Services and Transportation Assistance

With a 24-hour front desk and airport shuttle services to Bonilla Aragon Airport, the Hotel MS Centenario ensures a seamless and stress-free experience for all guests. Let us take care of your travel needs while you enjoy your stay with us.

Book your stay at Hotel MS Centenario now for a delightful and memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Location

Guest Reviews

8.2
Based on 1347 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8.5
M
Maria Koolman solo_traveller aw
1
2026-08-15 via Nuitee
G
Geraldine couple co
10
2026-08-15 via Nuitee
G
Godoy solo_traveller pa
10
Pros:

La atención

2026-08-14 via Nuitee
M
Maria Andrea solo_traveller co
8
Excelente lugar
Pros:

La ubicación del lugar es muy buena

Cons:

En el desayuno la pila de platos tenía algunos mal lavados, deberían mejorar eso.

2026-08-14 via Nuitee
G
Gabriella solo_traveller aw
7
2026-08-13 via Nuitee
A
Alejandro solo_traveller co
7
2026-08-13 via Nuitee
A
Angela couple aw
7
Good stay with very helpful and accommodating staff, especially during an unexpected situation.
Pros:

After experiencing the earthquake on Monday, I was quite shaken. I was staying in Room 404 on the fourth floor, and the hotel staff was extremely helpful. Because there was a crack in the wall, they quickly relocated us to a room on the second floor, which made us feel much safer.

Despite the curfew, the staff was also very accommodating and helped us arrange a taxi for Tuesday morning. The taxi picked us up at 4:30 a.m. and took us to the airport.

I truly appreciate the kindness, professionalism, and support of the hotel staff during such a stressful and unexpected situation. Their assistance made a difficult experience much easier for us.

Cons:

The breakfast selection was quite limited and could have offered more variety.

2026-08-12 via Nuitee
W
Wayne couple za
7
Comfortable and easy access to Cali nightlife and the historic sites
Pros:

The hotel is well located and an easy walk to Bulevar del Rio and La Calle del Sabor. The hotel rooms are large and the beds are comfortable. Shopping centre and a 24hr OXXO are within 5 minutes walking distance.
The staff are friendly and helpful and the front desk is manned 24hr.
Loved that the bedroom had blackout blinds.

Cons:

The rooms are sparsely furnished - twin bed junior suite with one side table and one plug point available. (In comparison, the lounge area had many plug points.)
The bedding is very basic but clean.
The window of our suite faces atrium and it seems many rooms face into this space so you can’t lift the blinds if you want privacy.
The front desk staff seem disempowered and have to call the manager to make decisions all the time.
The check in was delayed by close to an hour due to a large group arrival. We left our bags earlier and the check in could easily have been done then to avoid the congestion.

2026-08-11 via Nuitee
D
David couple co
10
Calidad precio
Pros:

Ubicación y establecimiento

2026-08-10 via Nuitee
M
Miguel Camilo solo_traveller co
10
Pros:

La habitacion

Cons:

Nada

2026-08-10 via Nuitee
L
Laura couple co
8
Pros:

Servicio y que se incluye el desayuno

Cons:

El ruido de algunos huéspedes con las puertas

2026-08-09 via Nuitee
K
Kerlyn couple co
9
2026-08-07 via Nuitee
W
Wilson family_with_children ec
8
Pros:

La atencion , la cortesía del personal .

2026-08-06 via Nuitee
M
Mier Vargas couple co
10
2026-08-03 via Nuitee
W
Wilfredo extended_group do
9
Pros:

Su Ubicación

2026-08-03 via Nuitee
M
Maria Teresa family_with_children at
6
Bien para una estadía corta.
Pros:

La ubicación, limpieza y amabilidad del personal.

Cons:

Las instalaciones demasiado básicas. El lugar muy ruidoso.

2026-08-03 via Nuitee
C
Carlos Andres couple co
8
Versión económica para pasar un fin de semana
Pros:

La ubicación, el personal de la recepción, el restaurante de al lado “Los Turcos” recomendado

Cons:

El desayuno, la fruta que servimos nos salió dañada, las señoras del comedor un poco de mal genio, huevos feos

2026-08-03 via Nuitee
M
Monica solo_traveller pe
10
2026-08-03 via Nuitee
S
Santiago couple co
8
Bien!
Pros:

Amabilidad

Cons:

Todo bien!

2026-08-03 via Nuitee
A
Alain solo_traveller fr
10
Très bon rapport qualité prix
Pros:

Le personnel est très aimable

2026-07-25 via Nuitee