Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good location
Free shuttle
Cons:
Room quality could be improved
Breakfast options could be better

Categories

Cleanliness
8.63
The hotel was super clean with nice amenities and a fantastic breakfast!
Service
8.9
Helpful staff and excellent service were consistently mentioned.
Location
8.84
Perfect location being just a 5 min walk from the train station and close to sights.
Room Quality
8.39
Room was dated but clean, with mixed sentiments regarding space and amenities.
Amenities
8.72
Nice amenities including a self-serve coffee machine and included breakfast.
Value for Money
8.78
The overall value, especially with the free shuttle and included breakfast, is excellent.
Food and Beverage
8.53
Breakfast was good, but some felt it could be improved.
Overall Experience
8.8
A nice stay overall with various positive aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:02

Property Description

Convenient Location
Located just a 5-minute walk from Keisei-Narita Station and a short train ride from Narita Airport, Richmond Hotel Narita offers easy access for travelers.

Modern Amenities
Enjoy free Wi-Fi, LCD satellite TV, and video-on-demand movies in the comfort of your room. Relax with calming green tea, and make use of the provided fridge and electric kettle. Room service is also available for your convenience.

Dining Experience
Indulge in a variety of Japanese and Western dishes at Stella Restaurant, featuring a stylish red-and-black decor. Start your day with a buffet breakfast and savor delicious lunch and dinner options.

Book your stay at Richmond Hotel Narita for a seamless travel experience.

Important information:

Please note the shuttle service to the airport must be reserved at check-in.
Shuttles cannot be reserved prior to check-in.
Guests must use public transport to get to the airport when the seats are fully booked.
Passengers with Ski boards, snowboards, golf bags are kindly requested to use trains or taxis.
Thank you for your understanding and cooperation.
*Effective July 1, 2026, the schedule for the shuttle bus to Narita Airport will be changed to six morning departures and two afternoon departures .
[Departure Times from the Hotel to Narita Airport (*Valid through June 30, 2026)]: 06:10, 06:40, 07:10, 07:40, 08:20, 08:40, 09:40, 10:40.
[Departure Times from the Hotel to Narita Airport (*Effective July 1, 2026)]:06:10,07:10,08:20.09:40,10:40,11:40,12:40,13:40

Restaurant Stella opening hours:
Breakfast: 06:15-09:45
Lunch: 11:30-14:00 (weekdays only)
Dinner: 17:00-23:00（LO.22:00）
Room service is available from 17:00-22:00.

Children 5 years old or below can eat breakfast free of charge, and children aged between 6-12 years can have breakfast at a discounted children's rate.
Please contact the hotel in advance if you wish to use a baby cot (subject to availability).

Parking is available on a first-come, first-served basis for 1,000 yen per night.
（Vehicle height limit for the on-site parking lot: 200 cm; width: 180 cm）Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.7
Based on 3330 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.84
Room Quality: 8.39
Amenities: 8.72
Value for Money: 8.78
Food and Beverage: 8.53
Overall Experience: 8.8
A
Ann • solo_traveller • be
8
2026-08-15 • via Nuitee
J
Jiayuan • solo_traveller • us
10
Pros:

服务热情，床很舒服，地点好

2026-08-15 • via Nuitee
W
Wai Shing • couple • hk
8
Pros:

房間大，足夠打開兩個大行李箱。

2026-08-15 • via Nuitee
M
Miyuki • family_with_children • jp
9
最高
Pros:

顔のパックとドライヤーがとても良い

Cons:

ロケーションがちょっと残念。
窓の外が建物のお部屋でした。

2026-08-14 • via Nuitee
N
Nella • solo_traveller • au
7
2026-08-14 • via Nuitee
A
Audrey • family_with_children • fr
9
Très bon hotel pour un dernier jour avant notre départ du Japon
Pros:

Très bon emplacement à 10 min de la gare qui va en direction de Narita ou proposition de l’hôtel de la disposition d’une navette gratuite vers l’aéroport sous réservation au préalable.
Hôtel très propre et personnel très accueillant.

Cons:

Pas trop de choix sucré au petit déjeuner

2026-08-14 • via Nuitee
B
Bianca • family_with_children • at
9
2026-08-13 • via Nuitee
黃 • family_with_children • tw
7
Pros:

早餐不錯，地點靠近車站有走8分鐘，到表叁道要走8分鐘左右，可以接受，床加大，房間比市區的都要大一些，附近還有一間大賣場，要走10分鐘，如果是下午的飛機，白天可以到表叁道吃鰻魚飯，逛街

Cons:

沒有

2026-08-13 • via Nuitee
Y
Yao An • extended_group • tw
9
Pros:

早餐很不錯，非常建議加購。

2026-08-11 • via Nuitee
A
Ashing • couple • tw
9
Pros:

有機場接駁專車很不錯👍，飲水機位置方便。

Cons:

房間門的隔音普通，小孩在走廊奔跑聲音滿清楚的。

2026-08-11 • via Nuitee
Y
Yao An • family_with_children • tw
9
Pros:

很適合當作旅程的第一晚或是最後一晚的地點，如果時間夠，還可以造訪一下新勝寺和表參道，吃頓川豐鰻魚飯。飯店自己的停車場（1000日圓/24hr）很容易滿，不過附近也有不少停車場（600日圓/24hr），這點比較需要注意。但如果是搭大眾運輸的話，離車站很近，也有接駁到機場的服務可以在check in 的時候先預約好，整體來說非常推薦。

2026-08-11 • via Nuitee
T
Tristan • family_with_children • us
10
Enjoyable and recommended for first timers in Japan.
Pros:

The room was spacious and very comfortable— many freebies were provided such as face masks and personal care products. The location overall was peaceful and filled with nice views, making long walks seem short.

Cons:

Nothing, the hotel overall was very accommodating.

2026-08-10 • via Nuitee
H
Hardik • solo_traveller • jp
10
2026-08-10 • via Nuitee
M
Marija • solo_traveller • hr
10
2026-08-10 • via Nuitee
S
Sharad • solo_traveller • au
9
I will be back 😊
Pros:

Clean, comfortable and great value for money.

2026-08-09 • via Nuitee
T
Tatiana • couple • ca
8
Convenient
Pros:

Emplacement et courtoisie du personnel.
Le restaurant est une perle qui n’est pas assez ou bien exploitée. La nourriture est tres bonne et le service de bar, impeccable.

Cons:

La grandeur de notre chambre. Nous avons constaté que d’autres chambers étaient plus grandes que la nôtre.

2026-08-09 • via Nuitee
A
Aarthi • solo_traveller • ca
8
Relaxing layover location
Pros:

Absolutely everything!!

Cons:

Nothing

2026-08-08 • via Nuitee
S
Sara • couple • nl
9
Fantastische prijs/kwaliteit verhouding
Pros:

De ruimte, het comfortabele bed, de ligging, brandschoon!

Cons:

Werkelijk niets!

2026-08-08 • via Nuitee
W
Wong • family_with_children • ca
9
2026-08-08 • via Nuitee
C
Claudia • family_with_children • ch
9
2026-08-08 • via Nuitee