Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good location
Free shuttle
Cons:
Room quality could be improved
Breakfast options could be better

Categories

Cleanliness
8.63
The hotel was super clean with nice amenities and a fantastic breakfast!
Service
8.9
Helpful staff and excellent service were consistently mentioned.
Location
8.84
Perfect location being just a 5 min walk from the train station and close to sights.
Room Quality
8.39
Room was dated but clean, with mixed sentiments regarding space and amenities.
Amenities
8.72
Nice amenities including a self-serve coffee machine and included breakfast.
Value for Money
8.78
The overall value, especially with the free shuttle and included breakfast, is excellent.
Food and Beverage
8.53
Breakfast was good, but some felt it could be improved.
Overall Experience
8.8
A nice stay overall with various positive aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:02

Property Description

Convenient Location
Located just a 5-minute walk from Keisei-Narita Station and a short train ride from Narita Airport, Richmond Hotel Narita offers easy access for travelers.

Modern Amenities
Enjoy free Wi-Fi, LCD satellite TV, and video-on-demand movies in the comfort of your room. Relax with calming green tea, and make use of the provided fridge and electric kettle. Room service is also available for your convenience.

Dining Experience
Indulge in a variety of Japanese and Western dishes at Stella Restaurant, featuring a stylish red-and-black decor. Start your day with a buffet breakfast and savor delicious lunch and dinner options.

Book your stay at Richmond Hotel Narita for a seamless travel experience.

Important information:

Please note the shuttle service to the airport must be reserved at check-in.
Shuttles cannot be reserved prior to check-in.
Guests must use public transport to get to the airport when the seats are fully booked.
Passengers with Ski boards, snowboards, golf bags are kindly requested to use trains or taxis.
Thank you for your understanding and cooperation.
*Effective July 1, 2026, the schedule for the shuttle bus to Narita Airport will be changed to six morning departures and two afternoon departures .
[Departure Times from the Hotel to Narita Airport (*Valid through June 30, 2026)]: 06:10, 06:40, 07:10, 07:40, 08:20, 08:40, 09:40, 10:40.
[Departure Times from the Hotel to Narita Airport (*Effective July 1, 2026)]:06:10,07:10,08:20.09:40,10:40,11:40,12:40,13:40

Restaurant Stella opening hours:
Breakfast: 06:15-09:45
Lunch: 11:30-14:00 (weekdays only)
Dinner: 17:00-23:00(LO.22:00)
Room service is available from 17:00-22:00.

Children 5 years old or below can eat breakfast free of charge, and children aged between 6-12 years can have breakfast at a discounted children's rate.
Please contact the hotel in advance if you wish to use a baby cot (subject to availability).

Parking is available on a first-come, first-served basis for 1,000 yen per night.
(Vehicle height limit for the on-site parking lot: 200 cm; width: 180 cm)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.7
Based on 3362 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.84
Room Quality: 8.39
Amenities: 8.72
Value for Money: 8.78
Food and Beverage: 8.53
Overall Experience: 8.8
F
Francisco Jose • couple • us
10
2026-10-31 • via Nuitee
G
Grognuz • solo_traveller • ch
8
Pros:

Proche de la gare et du centre de Narita

2026-10-31 • via Nuitee
R
Rattaphon • family_with_children • th
9
2026-10-31 • via Nuitee
D
Danielle • couple • au
10
Great for a nights stay before flying out
Pros:

Only stayed one night but it was walking distance to some good food. Staff were lovely and they have face masks and all the stuff you need before a flight.

Cons:

Nothing

2026-10-31 • via Nuitee
L
Leander • couple • de
8
Wer eine Unterkunft vor dem Abflug über Narita sucht wird hier nicht enttäuscht!
Pros:

Gute Grundausstattung und Shuttle zum Flughafen. Sehr freundliches Personal.

Cons:

Die Betten waren sehr hart und durchlegen. Für eine Nacht vor dem Abflug aber in Ordnung.

2026-10-30 • via Nuitee
J
Joan • couple • tw
9
2026-10-30 • via Nuitee
J
Jason • solo_traveller • sg
9
2026-10-30 • via Nuitee
W
Walter • couple • ch
8
Très bon séjour d’une nuit après un long voyage
Pros:

Personnel aimable

2026-10-29 • via Nuitee
P
Phaisan • extended_group • th
8
รู้สึกดี
Pros:

ใกล้สถานี

Cons:

ห้องแคบ

2026-10-29 • via Nuitee
N
natalie • couple • gb
9
Super comfortable & perfect stop for convenience
Pros:

We arrived late at night and the staff had already put our bags in our room that we had organised to be delivered. Check in was seamless and the welcome items available for free taking were a really nice touch meaning we didn’t need to unpack everything to get essentials such as body wash, shampoo/ conditioner (even a facemask). The bed was so comfortable and the room very spacious. The hotel runs a free airport shuttle.

Cons:

Wish we had longer to enjoy it!! It’s more than an airport stop

2026-10-28 • via Nuitee
P
Ping Hua • extended_group • tw
10
2026-10-28 • via Nuitee
C
chunfang • extended_group • tw
8
離車站近,空間算寬敞
2026-10-28 • via Nuitee
C
CHUN-HUNG • couple • tw
10
2026-10-28 • via Nuitee
W
WEN CHIEH • couple • tw
8
2026-10-27 • via Nuitee
E
EIKO • family_with_children • br
9
2026-10-26 • via Nuitee
C
Cathy • couple • nz
7
Comfortable
Pros:

Free coffee & hot chocolate in the lobby. Paid extra 3,000 yen for a 2pm check out.,

Cons:

We paid extra (4,400 yen) for a 25m2 room but unfortunately that extra space was taken up with a huge couch - not sure why.

2026-10-25 • via Nuitee
C
Claudia • couple • ch
8
2026-10-24 • via Nuitee
P
Patricia • family_with_children • au
10
Great location, comfortable beds, friendly staff.
Pros:

Great location, very easy walk to train station and local attractions.

2026-10-24 • via Nuitee
R
Ronnie • couple • us
10
Absolutely recommend!
Pros:

Wonderful 1-night stay after a flight from the US. They are so kind and organized. The room was excellent with a seating area next to the bed. They have water service near the elevator so you can fill a carafe in your room. And they dissuade the use of plastics. The delicious Japanese breakfast was awesome. And again, very kind service. We did a walk to shinshoji temple which was so worthwhile and beautiful. Only 5 minutes from the train station this was the best choice for our first night in Japan.

2026-10-23 • via Nuitee
A
April • couple • ca
8
Nice, clean and free airport shuttle!
Pros:

This was a great hotel for us during out final night in Japan before flying home. The room was larger then many we had stayed in Japan and very clean. Free coffee in the lobby and a free airport shuttle was great. Located about a 5-10 min walk from a very cute shopping street. Lots of restaurants and convenience stores close by. Would stay here again.

2026-10-23 • via Nuitee