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Facilities
Property facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Dry cleaning
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Massage services
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Spa/wellness center
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Vending machine - drinks
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Kid-friendly buffet
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Shuttle service (free)
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Smoke alarms
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Property cleaned by professional cleaning companies
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CCTV outside property
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CCTV in common areas
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24-hour security
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Thermometers for guests provided by property
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Key card access
Review Highlights
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Property Description
Convenient Location
Located just a 5-minute walk from Keisei-Narita Station and a short train ride from Narita Airport, Richmond Hotel Narita offers easy access for travelers.
Modern Amenities
Enjoy free Wi-Fi, LCD satellite TV, and video-on-demand movies in the comfort of your room. Relax with calming green tea, and make use of the provided fridge and electric kettle. Room service is also available for your convenience.
Dining Experience
Indulge in a variety of Japanese and Western dishes at Stella Restaurant, featuring a stylish red-and-black decor. Start your day with a buffet breakfast and savor delicious lunch and dinner options.
Book your stay at Richmond Hotel Narita for a seamless travel experience.
Please note the shuttle service to the airport must be reserved at check-in.
Shuttles cannot be reserved prior to check-in.
Guests must use public transport to get to the airport when the seats are fully booked.
Passengers with Ski boards, snowboards, golf bags are kindly requested to use trains or taxis.
Thank you for your understanding and cooperation.
*Effective July 1, 2026, the schedule for the shuttle bus to Narita Airport will be changed to six morning departures and two afternoon departures .
[Departure Times from the Hotel to Narita Airport (*Valid through June 30, 2026)]: 06:10, 06:40, 07:10, 07:40, 08:20, 08:40, 09:40, 10:40.
[Departure Times from the Hotel to Narita Airport (*Effective July 1, 2026)]:06:10,07:10,08:20.09:40,10:40,11:40,12:40,13:40
Restaurant Stella opening hours:
Breakfast: 06:15-09:45
Lunch: 11:30-14:00 (weekdays only)
Dinner: 17:00-23:00（LO.22:00）
Room service is available from 17:00-22:00.
Children 5 years old or below can eat breakfast free of charge, and children aged between 6-12 years can have breakfast at a discounted children's rate.
Please contact the hotel in advance if you wish to use a baby cot (subject to availability).
Parking is available on a first-come, first-served basis for 1,000 yen per night.
（Vehicle height limit for the on-site parking lot: 200 cm; width: 180 cm）Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Practical if you need sleepover next to airport. Clean and good location
Great location, easy walk to train, shops and shrine. Very helpful and friendly staff. If flying into Narita, I can recommend staying here for two nights here and spend a day at the excellent shrine which is the third largest in Japan. The historical street and shops are also excellent. A great introduction to Japan.
The room was great, comfortable and very clean, but not huge, but this Japan after all.
Great location to Narita Airport and to the local train station
Tiny room, but this is classic Japanese style. Poor breakfast for the western diner (not one piece of bread was enough for me to rate this low)
Great room complete with a sofa and nice size TV. All very clean. Very helpful staff with good English.
Also, nice free coffee machine in ths reception!
No complaints really.
有飲水機和沙發 空間很舒適
Easy check-in procedure, very helpful staff and great location. The free airport shuttle was extremely welcome as well. The room was perfect for our one night stay.
Segunda vez que lo uso como última noche cerca de aeropuerto . Habitación amplia y muy cómoda . Desayuno estupendo y está cerca de toda la zona animada de Narita . Esta vez al llevar coche de alquiler no usamos el transfer pero funciona perfecto . Sin duda repetiría para pasar noche en Narita
Todo bien.
Service
None
Customer Service, cleanliness and facilities.
服務態度很好
我們216房間原本因為空調聲音太大聲很吵
結果服務人員shashi 上來看後
很快地把我們換了一個房間
服務人員都很友善態度很好
還有免費接駁巴士
空調有點吵（216）
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