Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good location
Free shuttle
Cons:
Room quality could be improved
Breakfast options could be better

Categories

Cleanliness
8.63
The hotel was super clean with nice amenities and a fantastic breakfast!
Service
8.9
Helpful staff and excellent service were consistently mentioned.
Location
8.84
Perfect location being just a 5 min walk from the train station and close to sights.
Room Quality
8.39
Room was dated but clean, with mixed sentiments regarding space and amenities.
Amenities
8.72
Nice amenities including a self-serve coffee machine and included breakfast.
Value for Money
8.78
The overall value, especially with the free shuttle and included breakfast, is excellent.
Food and Beverage
8.53
Breakfast was good, but some felt it could be improved.
Overall Experience
8.8
A nice stay overall with various positive aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:02

Property Description

Convenient Location
Located just a 5-minute walk from Keisei-Narita Station and a short train ride from Narita Airport, Richmond Hotel Narita offers easy access for travelers.

Modern Amenities
Enjoy free Wi-Fi, LCD satellite TV, and video-on-demand movies in the comfort of your room. Relax with calming green tea, and make use of the provided fridge and electric kettle. Room service is also available for your convenience.

Dining Experience
Indulge in a variety of Japanese and Western dishes at Stella Restaurant, featuring a stylish red-and-black decor. Start your day with a buffet breakfast and savor delicious lunch and dinner options.

Book your stay at Richmond Hotel Narita for a seamless travel experience.

Important information:

Please note the shuttle service to the airport must be reserved at check-in.
Shuttles cannot be reserved prior to check-in.
Guests must use public transport to get to the airport when the seats are fully booked.
Passengers with Ski boards, snowboards, golf bags are kindly requested to use trains or taxis.
Thank you for your understanding and cooperation.
*Effective July 1, 2026, the schedule for the shuttle bus to Narita Airport will be changed to six morning departures and two afternoon departures .
[Departure Times from the Hotel to Narita Airport (*Valid through June 30, 2026)]: 06:10, 06:40, 07:10, 07:40, 08:20, 08:40, 09:40, 10:40.
[Departure Times from the Hotel to Narita Airport (*Effective July 1, 2026)]:06:10,07:10,08:20.09:40,10:40,11:40,12:40,13:40

Restaurant Stella opening hours:
Breakfast: 06:15-09:45
Lunch: 11:30-14:00 (weekdays only)
Dinner: 17:00-23:00（LO.22:00）
Room service is available from 17:00-22:00.

Children 5 years old or below can eat breakfast free of charge, and children aged between 6-12 years can have breakfast at a discounted children's rate.
Please contact the hotel in advance if you wish to use a baby cot (subject to availability).

Parking is available on a first-come, first-served basis for 1,000 yen per night.
（Vehicle height limit for the on-site parking lot: 200 cm; width: 180 cm）Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.7
Based on 3362 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.84
Room Quality: 8.39
Amenities: 8.72
Value for Money: 8.78
Food and Beverage: 8.53
Overall Experience: 8.8
H
Henry • solo_traveller • sg
8
2026-09-19 • via Nuitee
K
kinneret • solo_traveller • il
10
2026-09-19 • via Nuitee
S
SEGAL • solo_traveller • il
9
Pros:

Very comfortable and good location.

2026-09-18 • via Nuitee
J
Juan Antonio • solo_traveller • es
9
2026-09-18 • via Nuitee
J
Jasmine • couple • ca
9
Pros:

Proximity to the train stations. Comfort of the room. Breakfast was excellent.

Cons:

Everything was excellent

2026-09-18 • via Nuitee
D
Doğa • couple • tr
8
2026-09-17 • via Nuitee
S
Sjeidg • solo_traveller • au
7
Pros:

It was fine. Rooms were comfortable.

Cons:

The floor in the entry area was very stained. The air conditioning wasn't cold enough for the thickness of the covers.

2026-09-17 • via Nuitee
R
Ran • solo_traveller • il
10
Pros:

Really great value!
The free bus to the airport was great

2026-09-17 • via Nuitee
A
Adela del Carmen • couple • es
9
2026-09-16 • via Nuitee
J
Jamie • solo_traveller • ca
9
Nice airport hotel
Pros:

Airport shuttle and in room kettle and coffee pouches.

Cons:

Room was not that big, queen bed up against the wall.

2026-09-16 • via Nuitee
S
Saori • solo_traveller • jp
8
また宿泊したいと思います。
Pros:

スタッフの方々の対応もとても良くて部屋の清潔感も満点でした。ディナーも朝食も美味しくて満足でした。

Cons:

リネン室が近かったせいかドアの開閉の音が良く聞こえて少し気になりました。

2026-09-16 • via Nuitee
S
Shenbo • couple • ca
9
2026-09-15 • via Nuitee
T
TOM • extended_group • il
8
2026-09-14 • via Nuitee
W
weming1020 • solo_traveller • tw
10
Pros:

附近至少兩家超商，走路就可到知名的鰻魚飯餐廳和成田山新勝寺。除了免費咖啡，備品很齊全，連面膜都有。提供免費接駁車到機場，很貼心很方便。房間空間不小，很不錯，物超所值，很推薦。

2026-09-14 • via Nuitee
厚楷 • solo_traveller • tw
10
2026-09-13 • via Nuitee
G
Gaylene • couple • nz
10
2026-09-11 • via Nuitee
M
Martavdp • solo_traveller • es
7
2026-09-11 • via Nuitee
P
Piotr • couple • pl
10
A good place outside the airport, convenient for resting after a long flight
Pros:

Very reasonably priced hotel in Narita City, with easy access from the railway station and good connections to the airport. Taxi access from the airport is also affordably priced (on the day of my arrival, heavy rain suspended all train services from the airport). The city itself is a great spot to rest after a long flight and enjoy local eel dishes (unagi).

Cons:

Everything was fine, and the room was comfortably spacious for Japan.

2026-09-10 • via Nuitee
R
René • extended_group • ch
8
2026-09-10 • via Nuitee
E
ENMING • solo_traveller • tw
10
Pros:

離成田機場近，也有免費巴士接駁，但時間只有早上的，要注意

房間內設施都很完善，床也好睡

Cons:

浴室比較舊

2026-09-09 • via Nuitee