Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good location
Free shuttle
Cons:
Room quality could be improved
Breakfast options could be better

Categories

Cleanliness
8.63
The hotel was super clean with nice amenities and a fantastic breakfast!
Service
8.9
Helpful staff and excellent service were consistently mentioned.
Location
8.84
Perfect location being just a 5 min walk from the train station and close to sights.
Room Quality
8.39
Room was dated but clean, with mixed sentiments regarding space and amenities.
Amenities
8.72
Nice amenities including a self-serve coffee machine and included breakfast.
Value for Money
8.78
The overall value, especially with the free shuttle and included breakfast, is excellent.
Food and Beverage
8.53
Breakfast was good, but some felt it could be improved.
Overall Experience
8.8
A nice stay overall with various positive aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:02

Property Description

Convenient Location
Located just a 5-minute walk from Keisei-Narita Station and a short train ride from Narita Airport, Richmond Hotel Narita offers easy access for travelers.

Modern Amenities
Enjoy free Wi-Fi, LCD satellite TV, and video-on-demand movies in the comfort of your room. Relax with calming green tea, and make use of the provided fridge and electric kettle. Room service is also available for your convenience.

Dining Experience
Indulge in a variety of Japanese and Western dishes at Stella Restaurant, featuring a stylish red-and-black decor. Start your day with a buffet breakfast and savor delicious lunch and dinner options.

Book your stay at Richmond Hotel Narita for a seamless travel experience.

Important information:

Please note the shuttle service to the airport must be reserved at check-in.
Shuttles cannot be reserved prior to check-in.
Guests must use public transport to get to the airport when the seats are fully booked.
Passengers with Ski boards, snowboards, golf bags are kindly requested to use trains or taxis.
Thank you for your understanding and cooperation.
*Effective July 1, 2026, the schedule for the shuttle bus to Narita Airport will be changed to six morning departures and two afternoon departures .
[Departure Times from the Hotel to Narita Airport (*Valid through June 30, 2026)]: 06:10, 06:40, 07:10, 07:40, 08:20, 08:40, 09:40, 10:40.
[Departure Times from the Hotel to Narita Airport (*Effective July 1, 2026)]:06:10,07:10,08:20.09:40,10:40,11:40,12:40,13:40

Restaurant Stella opening hours:
Breakfast: 06:15-09:45
Lunch: 11:30-14:00 (weekdays only)
Dinner: 17:00-23:00（LO.22:00）
Room service is available from 17:00-22:00.

Children 5 years old or below can eat breakfast free of charge, and children aged between 6-12 years can have breakfast at a discounted children's rate.
Please contact the hotel in advance if you wish to use a baby cot (subject to availability).

Parking is available on a first-come, first-served basis for 1,000 yen per night.
（Vehicle height limit for the on-site parking lot: 200 cm; width: 180 cm）Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 900 per day.

Location

Guest Reviews

8.7
Based on 3273 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.84
Room Quality: 8.39
Amenities: 8.72
Value for Money: 8.78
Food and Beverage: 8.53
Overall Experience: 8.8
Y
YOLANDA • solo_traveller • es
8
Pros:

El personal, la ubicación y la estancia

Cons:

Eche en falta como en otros hoteles que hemos estado en Japón, un comedor con microondas para poder juntarnos la familia y no tener que comer o cenar fuera

2026-07-18 • via Nuitee
N
Nadia • couple • ca
10
I had a very comfortable nice stay
Pros:

The property was clean, spacious and offered nice amenities. I also liked that they had a scale to weigh luggage and offered good coffee! The bed was very cozy and comfortable.

2026-07-18 • via Nuitee
S
Sara • family_with_children • au
10
2026-07-18 • via Nuitee
H
Helen • solo_traveller • gb
8
Decent hotel, good facilities, good price.
Pros:

Handy for the train station, so easy to see Narita’s sights. Quiet, smaller scale property in a town with huge hotels. Nice Japanese breakfast included in the very good price.

Cons:

Not easy to find as Narita is on several levels. There’s a set of escalators from inside the station but they’re not obvious.

2026-07-15 • via Nuitee
V
Virginia • solo_traveller • us
9
Great price...small room
Pros:

Clean. Great price. Provided place to sleep bathe and store luggage. Had to hang out in lobby or other sitting areas to relax during the day.

Cons:

Very small room. Not large as american standards.

2026-07-14 • via Nuitee
H
HONG • couple • cn
10
非常好
Pros:

舒适整洁

Cons:

健身设施

2026-07-14 • via Nuitee
G
Gillian • family_with_children • us
6
2026-07-13 • via Nuitee
M
Michael • couple • au
10
Pros:

Very conveniently located, very comfortable room

2026-07-13 • via Nuitee
F
FangEr • couple • tw
10
2026-07-13 • via Nuitee
L
Lien • family_with_children • vn
8
2026-07-12 • via Nuitee
S
shingo • solo_traveller • jp
8
祭り撮影後の休息には最適
Pros:

綺麗で清潔だし、朝食も快適

Cons:

バストイレユニットが広くない

2026-07-12 • via Nuitee
M
Madoka • family_with_children • us
8
Pros:

The location. There are tons of freebies including coffee. The room was clean.

Cons:

The room was a bit too small. It was super tight with our big suitcase. No shuttle service after 14:00 or so, but if you leave early to the airport or arrive in the morning, there shouldn’t be any issue.

2026-07-12 • via Nuitee
G
Gema • extended_group • es
10
2026-07-10 • via Nuitee
T
TAIYU • solo_traveller • tw
10
Pros:

有機場接送服務，十分便利！

適合登機前一天入住～

2026-07-10 • via Nuitee
S
SINEENAT • family_with_children • th
9
Pros:

ทำเลดีมาก มีร้านสะดวกซื้อใกล้ๆ เดินไปสถานีรถไฟไม่ไกล สะดวก ปลอดภัย มีรถบริการรับส่งสนามบิน พนักงานน่ารัก เช็คอิน เช็คเอ้าท์สะดวก รวดเร็ว

2026-07-09 • via Nuitee
E
Elina • solo_traveller • jp
10
2026-07-09 • via Nuitee
M
Melinda • couple • re
8
Très bien
Pros:

Proche des temples et de la rue omotesando

2026-07-07 • via Nuitee
K
Kerrie • solo_traveller • au
9
Pros:

Location

Cons:

Nothing

2026-07-07 • via Nuitee
J
joelle • solo_traveller • be
8
Pros:

Proximité gare et temple, confort et navette aéroport

Cons:

Jai moins apprécié le petit déjeuner quleconque

2026-07-07 • via Nuitee
K
Kamila • family_with_children • pl
8
Pros:

Świetna lokalizacja, bardzo dobre śniadania

2026-07-07 • via Nuitee