Children allowed

Facilities

Free beach shuttle
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good location
Free shuttle
Cons:
Room quality could be improved
Breakfast options could be better

Categories

Cleanliness
8.63
The hotel was super clean with nice amenities and a fantastic breakfast!
Service
8.9
Helpful staff and excellent service were consistently mentioned.
Location
8.84
Perfect location being just a 5 min walk from the train station and close to sights.
Room Quality
8.39
Room was dated but clean, with mixed sentiments regarding space and amenities.
Amenities
8.72
Nice amenities including a self-serve coffee machine and included breakfast.
Value for Money
8.78
The overall value, especially with the free shuttle and included breakfast, is excellent.
Food and Beverage
8.53
Breakfast was good, but some felt it could be improved.
Overall Experience
8.8
A nice stay overall with various positive aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:02

Property Description

Convenient Location
Located just a 5-minute walk from Keisei-Narita Station and a short train ride from Narita Airport, Richmond Hotel Narita offers easy access for travelers.

Modern Amenities
Enjoy free Wi-Fi, LCD satellite TV, and video-on-demand movies in the comfort of your room. Relax with calming green tea, and make use of the provided fridge and electric kettle. Room service is also available for your convenience.

Dining Experience
Indulge in a variety of Japanese and Western dishes at Stella Restaurant, featuring a stylish red-and-black decor. Start your day with a buffet breakfast and savor delicious lunch and dinner options.

Book your stay at Richmond Hotel Narita for a seamless travel experience.

Important information:

Please note the shuttle service to the airport must be reserved at check-in.
Shuttles cannot be reserved prior to check-in.
Guests must use public transport to get to the airport when the seats are fully booked.
Passengers with Ski boards, snowboards, golf bags are kindly requested to use trains or taxis.
Thank you for your understanding and cooperation.
Schedule: From hotel to Narita International Airport: 06:10, 06:40, 07:10, 07:40, 08:20, 08:40, 09:40, 10:40.

Restaurant Stella opening hours:
Breakfast: 06:15-09:45
Lunch: 11:30-14:00 (weekdays only)
Dinner: 17:00-23:00(LO.22:00)
Room service is available from 17:00-22:00.

Children 5 years old or below can eat breakfast free of charge, and children aged between 6-12 years can have breakfast at a discounted children's rate.
Please contact the hotel in advance if you wish to use a baby cot (subject to availability).

Parking is available on a first-come, first-served basis for 1,000 yen per night.
(Vehicle height limit for the on-site parking lot: 200 cm; width: 180 cm)


Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 900 per day.

Location

Guest Reviews

8.7
Based on 3121 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.84
Room Quality: 8.39
Amenities: 8.72
Value for Money: 8.78
Food and Beverage: 8.53
Overall Experience: 8.8
A
Alban extended_group sg
8
Pros:

Great location.

2026-05-23 via Nuitee
H
HAKAN solo_traveller ch
8
Pros:

Shuttle to airport was great.

Cons:

Breakfast was weak if you dont prefer Japanese style breakfast .

2026-05-22 via Nuitee
誠子 solo_traveller jp
10
2026-05-22 via Nuitee
K
Krista couple ca
4
2026-05-21 via Nuitee
S
Simon solo_traveller au
9
2026-05-21 via Nuitee
K
Kahaya solo_traveller pf
9
2026-05-20 via Nuitee
莊村田 extended_group tw
8
2026-05-20 via Nuitee
V
vahdi solo_traveller tr
10
2026-05-19 via Nuitee
A
Alexandra solo_traveller de
10
Pros:

Das Personal war super hilfreich, die Ausstattung ist klasse. Die Zimmer waren die größten, die wir im gesamten Japanurlaub hatten. Man konnte sogar die Koffer komplett öffnen und sich trotzdem noch im Zimmer bewegen. Außerdem gibt es einen extra Shuttelservice zum Flughafen, den wir genutzt haben. Super praktisch. Die Lage ist auch gut. Die Tempelanlage und die Innenstadt sowie beide Bahnhöfe können super zu Fuß erreicht werden.

2026-05-19 via Nuitee
C
Cristina couple gb
8
2026-05-18 via Nuitee
L
Ling extended_group tw
7
2026-05-18 via Nuitee
A
Aden couple au
9
Pros:

Hotel staff were very helpful and let us store our baggage their after we checked out. Buffet was good too.

2026-05-18 via Nuitee
M
Magdalena family_with_children pl
10
Przyjemny jednodniowy pobyt całkowicie spełnił nasze oczekiwania
Pros:

Wygodny hotel wyświęconej lokalizacji tuż przy stacji, blisko restauracji oraz sklepów z pamiątkami i Świątyni z parkiem

2026-05-18 via Nuitee
J
joey extended_group au
8
2026-05-18 via Nuitee
M
Mark couple us
8
Great clean place to stay with excellent staff
Pros:

Clean, neat and organized

Cons:

Extremely small and whatever chemicals they use to clean the carpets is highly allergic to the skin

2026-05-18 via Nuitee
J
Jean-Philippe solo_traveller pf
8
Pros:

Bon emplacement, bon hôtel, séjour apprécié !

2026-05-17 via Nuitee
A
Alice family_with_children es
10
2026-05-17 via Nuitee
W
wen hsian solo_traveller tw
9
Pros:

everything so great

Cons:

waiting for next time

2026-05-17 via Nuitee
M
Monika couple de
8
2026-05-17 via Nuitee
D
Deb couple au
8
Great place if you’re staying just a day or so between flights.
Pros:

Proximity to tourist area

2026-05-16 via Nuitee