Protea Hotel by Marriott Pretoria Hatfield

Hotels
•
Protea Hotels by Marriott
7.8 (4811 reviews)
1141 Burnett Street, Hatfield , Pretoria , ZA
+27 12 364 0300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Welcoming staff
Great location
Good breakfast variety
Cons:
Noisy environment
Poor cleanliness
Staff service inconsistencies

Categories

Cleanliness
6.78
Multiple complaints about rooms not being cleaned well and reports of dirtiness in several areas.
Service
8.25
Staff were mentioned as welcoming and pleasant, with a professional attitude despite some service execution issues.
Location
8.79
Many reviews noted the central location and proximity to entertainment.
Room Quality
7.24
Rooms described as small and not cleaned adequately, but spacious bedding was highlighted positively.
Amenities
7.27
Amenities were generally satisfactory, though there were complaints about cleanliness of the balcony and common areas.
Value for Money
8.23
Guests feel it was affordable, but some amenities did not meet expectations for a Marriott.
Food and Beverage
7.78
Breakfast was praised, but there were issues reported with food quality in the restaurant.
Overall Experience
8.05
Mixed reviews with some positive experiences balanced by significant issues in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:17

Property Description

Modern Rooms with Amenities
Hotel@hatfield offers modern rooms with free Wi-Fi, air conditioning, flat-screen TVs, and tea/coffee makers. The rooms are elegantly decorated with bright colors and wooden furniture, providing a comfortable and stylish stay.

Dining and Leisure Facilities
Guests can enjoy a full-English buffet-style breakfast in the morning and a variety of buffet dishes in the evening at the hotel's restaurant. The outdoor pool, bar, and lounge offer a perfect setting to relax and unwind, while exotic cocktails add a touch of luxury to the experience.

Convenient Services and Nearby Attractions
With 24-hour staff available for laundry, currency exchange, and luggage storage services, guests can enjoy a hassle-free stay. Additionally, the hotel's proximity to Menlyn Park Shopping Centre and tourist attractions like the Voortrekker Monument makes it an ideal choice for travelers.

Experience comfort, convenience, and leisure at Hotel@hatfield. Book your stay now for a memorable experience.

Important information:

Please note that the credit card used to make the booking needs to be presented upon arrival.

The hotel will request that a credit card authorization form be completed by the guest. A copy of the back and front of the credit card and a copy of passport is needed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNB

Location

Guest Reviews

7.8
Based on 4811 reviews
Cleanliness: 6.78
Service: 8.25
Location: 8.79
Room Quality: 7.24
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.05
S
Sibusiso • solo_traveller • za
8
Great weekend away in a buzzing location.
Pros:

Great place, location close to the Gautrain was perfect.

Cons:

My room was a bit cramped... geez, you couldn't swing a cat in there. There was also a bit of noise in the passages. Some of the female staff a bit too serious. Can't even smile, was weird.

2026-11-07 • via Nuitee
A
Analufuno • solo_traveller • za
8
Good
Pros:

The cleanliness and the fact that it is close to the shopping plaza and restaurants

Cons:

Parking on the Ground floor are too little and that is where I was comfortable parking the car

2026-11-06 • via Nuitee
K
Kgolwi • solo_traveller • za
7
2026-11-05 • via Nuitee
F
Franklin Russell • solo_traveller • gh
9
Satisfactory
Pros:

Everything

Cons:

N/a

2026-11-05 • via Nuitee
T
Thembelihle • solo_traveller • za
7
2026-11-04 • via Nuitee
W
Wanguhu • couple • ke
7
Short and sweet
Pros:

The location was good. It was clean. The staff were good. Zulu the security guy was the best he got us Ubers

Cons:

It was abit noisy as people has parties at the common area. It would have been good if management asked them to tone it down

2026-11-04 • via Nuitee
M
Matias • family_with_children • za
10
2026-11-03 • via Nuitee
M
Mokhulwane • solo_traveller • za
6
I had a terrible night, however the staff top notch, clean rooms.
Pros:

The room and the staff exceeded my expectations

Cons:

The location it’s absolutely terrible. I had a horrible night because there was some party , varsity students were making noise until 4AM. So I didn’t get the necessary rest I needed before my journey..

2026-11-03 • via Nuitee
K
kgopa • couple • za
5
2026-11-02 • via Nuitee
L
Louw • extended_group • za
6
It was fair
Pros:

The location is central and the breakfast was very good

Cons:

The noise outside but it was understandable, the aircon kept on switching itself on while i was in deep sleep

2026-11-02 • via Nuitee
J
Jan • solo_traveller • za
3
Pros:

The restaurant

Cons:

The small room

2026-11-01 • via Nuitee
M
Mmathapelo • solo_traveller • za
10
2026-11-01 • via Nuitee
M
Mchunu • couple • za
10
2026-10-31 • via Nuitee
C
Chike • couple • bw
8
Overall okay. Maybe work on your food menu.
Pros:

Cleanliness.

Cons:

Location. Next to the bars, got a bit noisy

2026-10-29 • via Nuitee
A
Ali • extended_group • za
8
Cons:

Needs maintenance.
Only 1 lift working...
Rooms getting old as well.

2026-10-28 • via Nuitee
S
Shana-lee • solo_traveller • za
9
Pros:

Rom was great and staff were friendly and accommodating

Cons:

Booking.com didnt process my payment online.

2026-10-28 • via Nuitee
T
Thambiran • couple • za
8
Great stay
Pros:

Very conveniently located to other parts of Pretoria

Cons:

In a busy area of Hatfield

2026-10-28 • via Nuitee
F
Fidele • couple • cd
7
2026-10-27 • via Nuitee
M
Magdalena • solo_traveller • us
10
It was lovely - staff were friendly and accommodating.
Pros:

Comfortable bed, clean room and friendly staff.

Cons:

The noisy kids on the floor - Singapore school kids that were there for a cricket thing. SERIOUSLY noisy at super early times in the morning.

2026-10-26 • via Nuitee
O
Ofentse • solo_traveller • za
8
2026-10-26 • via Nuitee