Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Spacious and clean rooms
Great location
Cons:
Limited breakfast options
Noise from outside in some rooms

Categories

Cleanliness
9.3
Rooms were noted to be spacious and clean, indicative of good cleanliness standards.
Service
9.8
Staff were consistently described as friendly, helpful, and accommodating.
Location
9.8
Fantastic location, highly rated by multiple reviewers.
Room Quality
9.3
Spacious rooms are well-reviewed, although some mention of aging furniture.
Amenities
8.8
Amenities were satisfactory but there were some negative notes on breakfast options.
Value for Money
9.3
Best value noted, especially for the level of service and experience.
Food and Beverage
7.8
Reviewers expressed dissatisfaction with breakfast service and offerings.
Overall Experience
9.5
An overall excellent experience, with some drawbacks addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:15

Property Description

Luxurious Accommodations
The 5-star St. Regis in Osaka's Midosuji area offers contemporary rooms with traditional Japanese aesthetics and stunning city views. Guests can relax on high-quality sheets and enjoy amenities like a minibar and Nespresso machine. The marble bathroom with a shower and soaking bathtub provides ultimate comfort.

Convenient Location
Situated above Honmachi Subway Station's Exit 7, the hotel allows easy access to popular attractions like Dotonbori, Kyocera Dome, and Osaka Castle. Universal Studios Japan is also just a short train ride away. Guests can rely on their private butler for sightseeing arrangements and reservations.

Fine Dining and Relaxation
Indulge in Italian cuisine at La Veduta or French dishes at Rue d’Or. Afterward, unwind with a cocktail at The St. Regis Bar. The hotel also features a rooftop Japanese garden, an exercise room, and a business center for a well-rounded stay.

Book your luxurious stay at St. Regis Osaka now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 3500 per day.

Location

Guest Reviews

9.2
Based on 421 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 7.8
Overall Experience: 9.5
R
Road585085 Friends getaway
10
A Steady Favorite in Osaka
Pros:

I have stayed at the StR Osaka 6 or 7 times now, and I have made it my go-to hotel for my Osaka stays. There are some excellent hotels in Osaka at good price points, but I will explain why the StR is my favorite.

Location: The StR sits on top of Hommachi station, which lets you take the Midosuji line N/S and the Chuo line E/W. These two lines will get you to a lot of the place you want to go. Additionally, you can walk out the door and go directly down towards Shinsaibashi-Suji.

The hotel itself is beautiful, and the check-in area is quiet and serene.

The bar is a knockout, and a renovation was completed in February 2026 (unfortunately for me it was being renovated during my stay and we only got to go one night). They have great drinks and often nice live music.

The rooms are classic and nice while not being absolutely top of the line.

Breakfast is great, and the on-site tappanyaki is very good.

Hotel concierge has always been very helpful in setting up reservations, cars, etc.

Elite benefits: I am currently Marriott Ambassador, but have stayed as a Titanium and Platinum. Always gotten good breakfast benefit (sometimes extended to my guests in other rooms too), and very nice welcome gifts. They even remembered by daughters name and had a custom set of cookies iced welcoming her, which was very nice. The only knock is that, for a luxury Marriott in Asia, they are pretty stingy with the suite upgrades. I've never really been given what I would consider a substantial upgrade (oddly, once I was offered a suite when traveling with a friend - had a two bed room booked and they offered to upgrade me to a 1 bed suite. I declined. This annoys me because they had 2 bed suites available on app, they just don't ever offer them as upgrades.

Overall, one of my favorite properties.

2026-06-12 via Tripadvisor
Z
zara family_with_children pk
7
A great stay over all
Pros:

It was a beautiful hotel. The location was amazing. The rooms were lovely

Cons:

I waiting at the breakfast for 45 minutes after I ordered it. We were going to universal studios right after and were in a hurry. When we asked they said they forgot to out the order. We had to leave right away without breakfast and we were never compensated with anything

2026-06-12 via Nuitee
N
Naz couple tr
7
2026-06-12 via Nuitee
M
mesaed couple sa
7
Change policy for check in and check out and have more flexibility
Pros:

The room was spacious clean bed was comfortable

Cons:

Last day my flight is at 10 p.m. I asked for a late checkout it was rejected I asked if i can pay for late checkout fees also rejected, the receptionist and the manager suggested to book an extra night I informed them only for extra 3-4hr only I was denied for my request. I expected better hospitality from st Regis hotel, this policy of very specific non flexible policy was really frustrating for us


The gym was small and limited

2026-06-10 via Nuitee
M
Mark family_with_children us
10
2026-06-05 via Nuitee
M
Maria solo_traveller ro
5
Diseppoimted
Pros:

The bed.

Cons:

A lot of absurd rules. A beautiful terase always closed, no shades on the terrace, noisy toilets, tinny rooms, a bar with the tables always reserved and no one to used them.

2026-06-04 via Nuitee
R
Robbie solo_traveller us
10
2026-05-29 via Nuitee
H
Hugo Rafael family_with_children mx
10
Pros:

La atención fue extraordinaria desde el primer momento que llegamos siempre tratando de hacer nuestra estancia inolvidable, la atención de primera, siempre atentos y tratando de dar ese extra que distingue a St. Regis
Mención especial a Keisuke Sato, Director de Alimentos y Bebidas que se preocupó por cada detalle y su atención fue Excepcional

2026-05-29 via Nuitee
S
soner family_with_children tr
10
2026-05-27 via Nuitee
S
sarahhM7308AE Family Hanover, Massachusetts
6
Time for a renovation
Pros:

We arrived midday to a very gracious staff. The sense within the hotel were very pungent even in the elevator it smelled like you were in a nail salon with nail polish remover. It was very unusual and that lasted the whole time we were there. We only stayed one night, which was a great thing since the hotel is very old. The rooms are dark. The bathroom is beautiful. Has all the amenities you would need to except It's heavily carpeted and curtains everywhere.
You are in a business area, clean and close enough to the main high end shopping as well as a market

2026-05-23 via Tripadvisor
Y
Yaser solo_traveller qa
7
Pros:

The staff were absolutely the best!
Location was centeral and near a metro station
Rooms were spacious and clean

Cons:

A minor inconvenience was that the curtains didn't fully cover the windows and now in the summer the sun comes out early so it gets pretty bright in the room

2026-05-18 via Nuitee
P
phuongchau1991 Couples Ho Chi Minh City
10
Excellent Service!
Pros:

The service at The St. Regis Osaka was exceptional across all departments, including the Front Office, Restaurant, Concierge, and Security. Every single staff member went above and beyond to make my stay truly unforgettable.

2026-05-16 via Tripadvisor
A
Anna family_with_children be
7
Overall, a pleasant stay, but there is potential for improvement.
Pros:

Excellent breakfast with both continental and Asian options. The hotel is well located, close to shops and restaurants. It is very clean, with pleasant common areas and a good restaurant. There is also a lovely rooftop garden. The concierge was very helpful and spoke excellent English.

Cons:

The reception staff had limited English skills, which made communication difficult at times. The deposit required at check-in was higher than our actual expenses, and we had to wait three weeks for reimbursement.

We booked a room for two adults and one child; however, no extra bed was provided for the child. There was also no small welcoming gesture for children, such as a teddy bear, which we had received in other hotels during our trip in Japan.

2026-05-11 via Nuitee
G
Gregoire solo_traveller re
10
Pros:

Un super accueil. Malgré la barrière de la langue, le personnel a été très attentif et aimable.
Le service de majordome est très pratique.

2026-05-05 via Nuitee
J
Jacqueline solo_traveller ch
8
Quite expensive but nice hotel in a good location
Pros:

Good Location and staff were helpful

Cons:

Decoration is a bit dated

2026-05-03 via Nuitee
H
Harshvardhan couple in
9
Perfect for Osaka
Pros:

The location was perfect. The staff was very welcoming and polite . Did all the work within no time.

2026-05-02 via Nuitee
M
Mary couple us
10
2026-05-01 via Nuitee
O
O8393KWmatthewm Family
4
If you’re not staying at the St Regis
Pros:

Just wanted to have a champagne/cocktail and enjoy ourselves while shopping. Main level dining was lovely and referred us the 12th floor bar and escorted us to the elevator. When we arrived we were told we couldn’t sit at the bar and needed a reservation for a table. There were many vacant tables. Asked to sit at a table and no. Disappointed in their dismissal.

2026-04-26 via Tripadvisor
D
david couple gb
10
2026-04-22 via Nuitee
K
Kunjal solo_traveller in
9
Nice
Pros:

Room size considering Japan

Cons:

Location

2026-04-21 via Nuitee