H4 Hotel Berlin Alexanderplatz

Hotels
•
H-Hotels.com
8.4 (15579 reviews)
Karl-Liebknecht-Strasse 32 , Berlin , DE
+49 30 30104110

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent, central location (near U-/S-Bahn and attractions)
Consistently praised breakfast
Friendly and helpful staff in many reviews
Clean and comfortable rooms reported by many guests
Good showers and spacious rooms
Parking available
Cons:
Occasional cleanliness issues (dust, worn carpets)
Room problems: sinking or too-soft/too-hard mattresses
Noise issues for some (lift/ventilation sound, thin walls)
Missing small amenities in rooms (no shampoo, no fridge, no thermometer)
Isolated service lapse: overbooking on arrival with limited compensation
Some aging/poorly maintained equipment (fitness room)

Categories

Cleanliness
8.1
Mostly positive mentions of clean rooms and daily towel changes, but several reviews note dust on furniture, worn carpets and at least one report that the place was 'not that clean', so cleanliness is good but not flawless.
Service
8.9
Multiple comments praise friendly, helpful and courteous staff; a few isolated negative notes about reception and an overbooking incident reduce the perfect score but overall service is strongly positive.
Location
9.4
Consistently praised across reviews: central position, near U-/S-Bahn and attractions, quiet despite busy streets and next to local amenities (e.g. Brauhaus), making location a clear strength.
Room Quality
7.7
Rooms often described as comfortable with good showers and spacious layouts, but several issues reported (sinking or too-soft/too-hard mattresses, worn fittings, windows not closing, noise from lifts/ventilation) lower the room quality score.
Amenities
8.3
Breakfast and basic amenities are praised and parking is available, but some guests reported missing items (no shampoo, no fridge, no thermometer) and aging fitness equipment, so amenities are generally good with some gaps.
Value for Money
8
A few guests explicitly call the stay 'prisvärt' or otherwise satisfied with what they received; isolated service hiccups and minor room issues suggest value is solid but not exceptional.
Food and Beverage
9
Breakfast repeatedly receives strong praise (described as 'really great', 'top breakfast', good variety including vegan options), making F&B a clear positive for most guests.
Overall Experience
7.8
Many guests report a comfortable, recommendable stay and would return, though some negatives (overbooking at arrival, cleanliness/room issues, noise for a few) temper the overall experience to a good but not excellent level.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Modern Rooms with Entertainment

Experience modern, soundproofed rooms with a flat-screen TV and free Sky satellite channels. Stay connected with free wired internet and WiFi throughout the hotel. Some rooms even feature a separate living room for added comfort.

Delicious Dining Options

Indulge in international cuisine at the Gaumenfreund restaurant or unwind at the bar and smoker’s lounge. Enjoy a rich breakfast buffet to start your day right.

Convenient Location and Amenities

With excellent transport links, explore Berlin easily from Mollstraße/Prenzlauer Allee Tram Stop just a 2-minute walk away. After sightseeing, relax in the gym or sauna. Book now for a memorable stay at H4 Hotel Berlin Alexanderplatz.

Important information:

Please note that 2 extra beds are only available in the suites, and not in the rooms.

Extra beds and baby cots are only available in some rooms and upon request.

When booking more than 9 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Location

Guest Reviews

8.4
Based on 15579 reviews
Cleanliness: 8.1
Service: 8.9
Location: 9.4
Room Quality: 7.7
Amenities: 8.3
Value for Money: 8
Food and Beverage: 9
Overall Experience: 7.8
K
Karen • extended_group • gb
7
Pros:

Convenient location, good breakfast, clean comfortable rooms

Cons:

No shampoo provided.

2026-10-31 • via Nuitee
M
Maria Fernanda • couple • ar
8
Súper recomendable
Pros:

Excelente ubicación

2026-10-31 • via Nuitee
R
Ross • family_with_children • gb
7
2026-10-31 • via Nuitee
J
Joseph • solo_traveller • au
9
Fabulous stay at this hotel.😊
Pros:

Awesome location and facilities. Would definitely stay there again.

2026-10-31 • via Nuitee
M
Milada • solo_traveller • cz
4
Interiér hotelu bych u čtyřhvězdičkového hotelu v Německu očekávala hezčí a lépe udržovaný.
Pros:

Místo v centru města.

Cons:

Opotřebované vybavení - hlavně koberce.
Snídaně nebyla v ceně.

2026-10-31 • via Nuitee
H
H.-Christian • couple • de
8
2026-10-31 • via Nuitee
H
Hanna • couple • se
7
Prisvärt men lyhört.
Pros:

Bra läge, fina rum, stor dusch, trevlig personal.

Cons:

Hårda sängar. Mycket lyhört. Vi hörde vad grannarna pratade om i sitt rum och hörde ett konstant och irriterande ljud hela dygnet, troligtvis från hissarna. Sov dåligt på grund av detta.

2026-10-30 • via Nuitee
N
Norbert • family_with_children • at
9
2026-10-30 • via Nuitee
D
delphine • couple • fr
8
Très bon séjour
Pros:

L emplacement et la literie

Cons:

Accueil pas top

2026-10-30 • via Nuitee
M
mjz625 • extended_group • pl
9
2026-10-30 • via Nuitee
Y
Yvonne • couple • de
9
Super Lage
Pros:

Die gute Lage. Nebenan das Brauhaus. Aber trotzdem ruhig gelegen.

2026-10-30 • via Nuitee
P
P. • solo_traveller • de
8
Pros:

Es ist an einer guten Lage und das Frühstück war echt toll.

Cons:

Die Möbel waren verstaubt wird also nicht richtig gereinigt

2026-10-30 • via Nuitee
G
Graciela Edith • couple • ar
5
Amabilidad del personal
Pros:

La ubicación

Cons:

Las camas. Colchones hundidos

2026-10-30 • via Nuitee
C
Chryssoula • couple • gr
10
Pros:

Το πρωινό, η τοποθεσία, η ησυχία στο δωμάτιο

2026-10-29 • via Nuitee
E
Ella • couple • il
7
It was ok
Pros:

They had an access to parking 🅿️

Cons:

The sound of ventilation from
The toilet stayed all night you can’t stop it
The place is not that clean
Could not open the curtains due to the close location to neighbors

2026-10-29 • via Nuitee
A
Anna • solo_traveller • pl
9
Świetna lokalizacja, bardzo komfortowy pobyt
Pros:

Bardzo wygodne łóżko, czysto, miły personel, smaczne śniadanie - większy wybór wegańskich opcji w porównaniu z poprzednim rokiem więc jest zmiana na plus, świetna lokalizacja - stacje U-Bahn i S-Bahn w pobliżu; hotel jest przy bardzo ruchliwej ulicy mimo to jest bardzo cicho i komfortowo.

2026-10-29 • via Nuitee
T
Thomas • family_with_children • de
10
2026-10-29 • via Nuitee
L
Lemberg Nicole • couple • de
8
Pros:

Das Personal war sehr zu vorkommend und nett. Das Zimmer war gut und sauber und das Frühstück war lecker.

Cons:

Die Sportgeräte im Fitnessraum müssten alle mal überholt werden.

2026-10-29 • via Nuitee
E
eli • solo_traveller • il
7
2026-10-29 • via Nuitee
K
Katie • solo_traveller • gb
9
Good situation, comfortable, would stay here again
Pros:

Easy check in, comfortable room, good shower, quiet area

Cons:

The only thing I can think of is the pillows being too soft- not enough support, but that wasn't the end of the world

2026-10-29 • via Nuitee