citizenM Schiphol Airport

Hotels
•
CitizenM
8.8 (20000 reviews)
Jan Plezierweg 2 , Schiphol , nl

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Low food quality

Categories

Cleanliness
8.36
The hotel smelled of sewage and had complaints about cleanliness in the reviews.
Service
10
Staff was described as friendly, helpful, and responsive to issues.
Location
9.83
Multiple reviews praised the convenience of the hotel's location near the airport.
Room Quality
7.87
Some reviews mentioned small rooms and issues with room amenities.
Amenities
9.32
The hotel offers good amenities, though some guests had specific complaints.
Value for Money
8.35
Reviews indicated mixed feelings about the value received for the price paid.
Food and Beverage
7.31
Negative comments regarding food quality were highlighted in multiple reviews.
Overall Experience
9.36
Overall, guests had a mixed experience but appreciated the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:21

Property Description

Modern Design and High-Tech Rooms

The citizenM Schiphol Airport is a cutting-edge hotel where technology meets comfort. Each room offers adjustable colors, flat-screen TVs, and an iPad to control room features, making your stay both stylish and convenient.

24/7 Dining Experience at CanteenM

Indulge in a round-the-clock dining experience at CanteenM, the hotel's restaurant and bar. From quality coffee in the morning to a variety of snacks, salads, and cocktails in the evening, satisfy your cravings at any hour.

Convenient Location and Easy Connectivity

Situated within walking distance from the airport terminals and train stations, the citizenM Schiphol Airport provides seamless connectivity to Amsterdam city center and business districts. Enjoy direct train services 24/7, ensuring you never miss out on exploring the vibrant city.

Experience the perfect blend of modernity and convenience at citizenM Schiphol Airport. Book now to enjoy a tech-savvy stay with 24/7 dining options and easy access to Amsterdam's attractions.

Important information:

Reservation should be guaranteed with a valid credit card.

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 20000 reviews
Cleanliness: 8.36
Service: 10
Location: 9.83
Room Quality: 7.87
Amenities: 9.32
Value for Money: 8.35
Food and Beverage: 7.31
Overall Experience: 9.36
C
Carl • couple • au
9
Great place if you have a flight to catch.
Cons:

The canteen downstairs could have had a better selection of food.

2026-06-13 • via Nuitee
R
Rogier • extended_group • nl
1
Cons:

Had per ongeluk een dag te vroeg geboekt. Vele malen contact gehad of er een dag verschoven kon worden. Dit was niet mogelijk helaas. Daardoor nu meer dan €170,- voor niks betaald. Zeer slechte service mijns inziens.

2026-06-13 • via Nuitee
S
Sylvia • couple • nl
7
Goed bed en lekker dichtbij luchthaven.
Pros:

Uitstekende ligging op Schiphol. Hele schone kamer. Klein maar alles erop en eraan.

Cons:

Over het bed moeten kruipen om erin te komen. Je kan er niet vanaf twee kanten instappen.

2026-06-13 • via Nuitee
M
María Elena • solo_traveller • ar
8
Comodo, bien ubicado y de facil acceso
2026-06-13 • via Nuitee
S
SAMARAS • solo_traveller • gr
10
2026-06-13 • via Nuitee
S
Sheila • couple • gb
9
Excellent stay in good location. Will use hotel again. Thank you.
Pros:

Room was excellent. Compact but ideal for a one-night stay.
Location so close to the airport was ideal.
Staff were very helpful. Check in was easy.
Bed was comfortable. iPad controls in room provided many hours of entertainment.

Cons:

We ordered pizza which took ages to arrive. We thought someone had gone out to catch one……..🤣

2026-06-13 • via Nuitee
A
Antoinette • solo_traveller • bq
8
Pros:

Alles was goed

2026-06-13 • via Nuitee
R
Rien • couple • nl
7
Functioneel en toch ook sfeervol hotel
Pros:

Prima hotel voor één nachtje als je vroeg moet vliegen. Op loopafstand van de terminal

2026-06-13 • via Nuitee
A
Alejandro • solo_traveller • us
10
Pros:

For very short term stay in Amsterdam is very well located

2026-06-13 • via Nuitee
F
Ferdinand • solo_traveller • nl
6
2026-06-13 • via Nuitee
J
Josep Maria Padrosa • solo_traveller • es
9
Perfecto para vuelos a primera hora
Pros:

Ubicación, 5' de la terminal
Cama grande y muy comoda
Habitación con distribución muy original.
Personal muy amable

Cons:

.

2026-06-13 • via Nuitee
D
Dirk • solo_traveller • au
7
Easy and reasonable value walk to the terminal
Pros:

Location and simplicity friendly helpful staff

Cons:

Rooms beginning to wear

2026-06-13 • via Nuitee
H
Heinrich Eeman • solo_traveller • nl
10
2026-06-13 • via Nuitee
W
wouter • solo_traveller • nl
8
2026-06-13 • via Nuitee
E
Eduard • solo_traveller • nl
7
2026-06-13 • via Nuitee
R
Rita • solo_traveller • nl
8
Prima voor een overnachting voor vertrek
Pros:

Dichtbij de aankomsthal. Binnen 5 minuten. Fijn groot bed.

Cons:

Je kan maar aan 1 kant in bed stappen, beetje krap met z'n tweeën. De prijs in wat hoog.

2026-06-13 • via Nuitee
S
Silvia • solo_traveller • nl
8
2026-06-13 • via Nuitee
R
Rosa Delia • extended_group • es
8
Buena ubicación
2026-06-13 • via Nuitee
M
Melle • solo_traveller • us
9
Cons:

Small room

2026-06-13 • via Nuitee
D
David • solo_traveller • gb
10
Original friendly and egalitarian
Pros:

It’s a very modern quirky experience very egalitarian and everything was in good condition so it gave a good impression of a place that was relaxed about how to approach a stay in a hotel. I think it was original and not cheap and not lacking in facilities. it was very good overall.

Cons:

Well, I can’t really say whether it was good value of compared to other places but it felt like it was quite pricey but it was in a very good location only a short walk from Schipol airport

2026-06-12 • via Nuitee