citizenM Amsterdam Airport Schiphol

Hotels
•
CitizenM
8.8 (20000 reviews)
Jan Plezierweg 2 , Schiphol , nl

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Business center
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Low food quality

Categories

Cleanliness
8.36
The hotel smelled of sewage and had complaints about cleanliness in the reviews.
Service
10
Staff was described as friendly, helpful, and responsive to issues.
Location
9.83
Multiple reviews praised the convenience of the hotel's location near the airport.
Room Quality
7.87
Some reviews mentioned small rooms and issues with room amenities.
Amenities
9.32
The hotel offers good amenities, though some guests had specific complaints.
Value for Money
8.35
Reviews indicated mixed feelings about the value received for the price paid.
Food and Beverage
7.31
Negative comments regarding food quality were highlighted in multiple reviews.
Overall Experience
9.36
Overall, guests had a mixed experience but appreciated the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:21

Property Description

Modern Design and High-Tech Rooms

The citizenM Schiphol Airport is a cutting-edge hotel where technology meets comfort. Each room offers adjustable colors, flat-screen TVs, and an iPad to control room features, making your stay both stylish and convenient.

24/7 Dining Experience at CanteenM

Indulge in a round-the-clock dining experience at CanteenM, the hotel's restaurant and bar. From quality coffee in the morning to a variety of snacks, salads, and cocktails in the evening, satisfy your cravings at any hour.

Convenient Location and Easy Connectivity

Situated within walking distance from the airport terminals and train stations, the citizenM Schiphol Airport provides seamless connectivity to Amsterdam city center and business districts. Enjoy direct train services 24/7, ensuring you never miss out on exploring the vibrant city.

Experience the perfect blend of modernity and convenience at citizenM Schiphol Airport. Book now to enjoy a tech-savvy stay with 24/7 dining options and easy access to Amsterdam's attractions.

Important information:

Reservation should be guaranteed with a valid credit card.

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 20000 reviews
Cleanliness: 8.36
Service: 10
Location: 9.83
Room Quality: 7.87
Amenities: 9.32
Value for Money: 8.35
Food and Beverage: 7.31
Overall Experience: 9.36
M
Murielle • solo_traveller • nl
7
Pros:

Goedbed, schone kamer

Cons:

Klein

2026-07-12 • via Nuitee
A
ABDALLAH • extended_group • ma
9
2026-07-11 • via Nuitee
J
Joanna • solo_traveller • pl
9
Rewelacyjny hotel
Pros:

Odległość od lotniska, sympatyczna obsługa.

2026-07-11 • via Nuitee
J
Johansen • solo_traveller • no
3
Ok, fir what is was meant for. Stay overnight for the flight onwards next day
Pros:

In my room it was separate room for toilet and shower. Earlier this eas in the main room that I dont like. Now it was 2 small bottles of water. Earlier nothing. This was massive improvement

Cons:

Non commemt

2026-07-11 • via Nuitee
J
Johannes • solo_traveller • au
10
Lovely modern outfit with great breakfast
Pros:

Helpful staff, you get what was promised

Cons:

Bathroom had a vague bad odour

2026-07-11 • via Nuitee
H
Hilly • solo_traveller • nl
8
Prima hotel
Pros:

Op loopafstand van Schiphol

Cons:

Prijs

2026-07-11 • via Nuitee
T
Tibor • solo_traveller • se
10
Great
Pros:

Bra frukost, mycket att välja bland, bra sortiment

Cons:

Inget

2026-07-11 • via Nuitee
S
Stephanny • couple • nl
6
Praktisch en comfortabel.
Pros:

De locatie was top echt heel handig als je een nacht vlucht hebt. Ook het inchecken ging heel soepel. De kamer heeft super goede blindering voor het geluid en licht.

Cons:

De douche deur ging echt heeeel stroef dicht. We moesten echt heel veel kracht zetten. Dat was niet handig… ook telefonisch contact op te nemen ging prettig. Ze zijn niet goed te bereiken en dat geldt ook voor de chat. Ze hebben vaak lange en niet overzichtelijke chat berichten.

2026-07-11 • via Nuitee
C
Caterina • solo_traveller • nl
8
Nice short stay
Pros:

I love CitizenM, it was the first time in this location (I went mostly to the CitizenM Zuid) and I liked it.
The staff is really welcoming and nice, really appreciated the small attention like offering me a bottle of water and ice because the airco was not working properly.
I could sit and work with my laptop, drinking a good cappuccino. Very good place for working, quiet.
The room is nice, small but has all the necessities.
Bed is comfortable, I love the shower.
Check in and check out are very smooth, you do it yourself with a screen, but if you need there is someone to help you.

Cons:

Bad smell in the drain in the sink
Airco not working properly, but they informed me that is a project to renovate it x

2026-07-11 • via Nuitee
Z
Zoe • couple • gb
10
Ideal amazing bed!
Pros:

Futuristic and functional

Cons:

The odd bathroom pod

2026-07-11 • via Nuitee
P
Paul • solo_traveller • ca
10
2026-07-11 • via Nuitee
D
DENIZE MARIA • solo_traveller • br
9
Very good!
2026-07-11 • via Nuitee
F
Frantisek • solo_traveller • sk
10
2026-07-11 • via Nuitee
S
Sylvia • solo_traveller • de
8
Pros:

Alles. Es ist ein sehr modernes Hotel, was wir so noch nicht gekannt haben. Sehr tolle Ausstattung, ein sehr gutes Frühstück. Das Personal war ausgesprochen freundlich.

Cons:

Gibt es nichts

2026-07-11 • via Nuitee
N
Nazha • solo_traveller • ma
7
2026-07-11 • via Nuitee
T
Theresia • solo_traveller • de
9
2026-07-11 • via Nuitee
P
Patrik • solo_traveller • se
7
2026-07-11 • via Nuitee
L
Leo • family_with_children • is
7
2026-07-11 • via Nuitee
H
Hendrik • solo_traveller • nl
8
Pros:

Locatie

Cons:

Atendimento

2026-07-11 • via Nuitee
F
Freerk J • solo_traveller • us
7
2026-07-11 • via Nuitee