My Story Hotel Tejo

Hotels
8.9 (7547 reviews)
Rua Condes de Monsanto Nº2 , Lisbon , pt
+351 21 886 6182

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Breakfast quality could improve
Some rooms may be small

Categories

Cleanliness
8.36
Cleanliness was appreciated, but negative remarks about breakfast imply some areas could improve.
Service
9.33
The staff was described as friendly and helpful with positive feedback during special occasions.
Location
9.37
Centrally located, with easy access to various attractions.
Room Quality
8.82
Rooms were described as comfortable but some noted issues with the size in certain cases.
Amenities
8.85
Good amenities like showers and coffee makers were mentioned positively.
Value for Money
8.81
Many reviews indicated the hotel offers good value for the price.
Food and Beverage
8.36
Breakfast was generally well-received, but noted as needing improvements in some reviews.
Overall Experience
9.33
Overall positive reviews with many recommending the hotel for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:54

Property Description

Historic Building Renovation
My Story Hotel Tejo is a charming renovation of a historic building in the heart of Lisbon's Baixa district. The blend of vintage decor and modern amenities offers a unique and comfortable stay for guests.

Delicious Dining Options
Indulge in traditional Portuguese cuisine at O Poço restaurant or start your day with a delightful breakfast buffet at the hotel's restaurant. Explore the diverse culinary scene of Lisbon with many popular restaurants just a short walk away.

Convenient Location and Nearby Attractions
Situated just steps away from Rossio metro station, guests have easy access to explore Lisbon's iconic landmarks like Commerce Square, São Jorge's Castle, and Bairro Alto. With a 24-hour front desk and nearby public parking, convenience is key at My Story Hotel Tejo.

To experience the perfect blend of history and modern comfort in Lisbon, book your stay at My Story Hotel Tejo today.

Important information:

Guests can check in before 14:00, according to availability.

Please note that invoice details cannot be changed after check-out.

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 7547 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
O
ORTENSIA • solo_traveller • it
8
Posizione ottima per visitare la città
Pros:

Posizione gentilezza dello staff insonorizzazione

Cons:

Colazione migliorabile

2026-07-25 • via Nuitee
M
Mirela Lopes • solo_traveller • br
10
Pros:

Simplesmente tudo! O hotel é excelente em tudo que se propõe. A equipe é extremamente educada, disposta a ajudar, dar dicas e atender as necessidades de todos.
A estrutura do hotel é ótima, tudo muito limpo e cheiroso.

2026-07-25 • via Nuitee
D
del Campo • solo_traveller • cl
5
Pros:

La ubicación y que la habitación tenía buena iluminación.

Cons:

Mal olor, especialmente la planta baja. El espacio del desayuno era muy pequeño.
En el baño no había acondicionador.

2026-07-25 • via Nuitee
S
Serkan • couple • tr
10
2026-07-22 • via Nuitee
D
Domenica • couple • it
10
Struttura in posizione centrale, pulita, e tranquilla e dipendenti gentili e disponibili
Pros:

Dipendenti gentilissimi e struttura centralissima

2026-07-22 • via Nuitee
A
Anna • family_with_children • il
10
Pros:

It's our second time in this hotel and we totally recomend it to everyone who wants to visit Lissboa. Fantastic location, close to metro, small supermarket right near the hotel, the stop of 28 tram in 2 minutes walk, tram 15 also 2 minutes walk. The rooms are big enouph and very clean and the beds are really big and comfortable.

2026-07-21 • via Nuitee
H
hungwen • couple • tw
6
2026-07-21 • via Nuitee
G
gioacchino • solo_traveller • it
10
Ottima ubicazione location, pulizia e gentilezza.
Pros:

Posizione, gentilezza, pulizia.

Cons:

Poiche' molte gite fuori porta vengono avviate alle 8.00 potrebbe anticiparsi la colazione almeno di 15 minuti

2026-07-21 • via Nuitee
O
olivier • extended_group • be
9
2026-07-21 • via Nuitee
L
Luca • solo_traveller • it
10
Pros:

Camera pulita e confortevole, personale cordiale e disponibile, colazione eccellente.

Cons:

Nulla.

2026-07-19 • via Nuitee
C
Caroline • family_with_children • gb
9
Perfect location, great family room layout with two rooms combined. Just what we needed for our stay in Lisbon.
Pros:

Location, the family room was ideal with teen daughters giving us all out our privacy

Cons:

Air con wasn’t the best but did the job

2026-07-19 • via Nuitee
I
Ionut • couple • ca
10
2026-07-19 • via Nuitee
O
ortal • solo_traveller • il
10
Pros:

מיקום טוב
יחס של העובדים
ניקיון ותחזוקה
תמורה טובה למחיר ששולם

2026-07-18 • via Nuitee
N
Nils • family_with_children • de
8
Sehr nettes Hotel mit gutem Service.
Pros:

Sehr zentral

Cons:

Klimaanlage hat gegluckert und der „Fan Speed“ lies sich nicht einstellen.

2026-07-18 • via Nuitee
S
Sowjhanya • couple • in
9
2026-07-18 • via Nuitee
A
Ale Manca • solo_traveller • it
10
Pros:

La posizione e il buon rapporto qualità prezzo

Cons:

Niente

2026-07-17 • via Nuitee
M
Miguel • solo_traveller • be
8
2026-07-16 • via Nuitee
M
Marcos • solo_traveller • us
10
2026-07-16 • via Nuitee
N
Nathalie • extended_group • ca
10
Proche de tout, resto, train, mer, etc..très propre et accueil impeccable
Pros:

Excellent accueil. Possibilité de laisser nos bagages avant lors de l’arrivée et départ sans frais. Très propre et très bien situé. Emplacement idéal.

2026-07-16 • via Nuitee
V
Vicentiu • family_with_children • ro
9
A great experience.
Pros:

The location was great. Easy access everywhere. The staff was prompt and helpful.

Cons:

The wifi could have been better.

2026-07-15 • via Nuitee