My Story Hotel Tejo

Hotels
8.9 (7470 reviews)
Rua Condes de Monsanto Nº2 , Lisbon , pt

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Breakfast quality could improve
Some rooms may be small

Categories

Cleanliness
8.36
Cleanliness was appreciated, but negative remarks about breakfast imply some areas could improve.
Service
9.33
The staff was described as friendly and helpful with positive feedback during special occasions.
Location
9.37
Centrally located, with easy access to various attractions.
Room Quality
8.82
Rooms were described as comfortable but some noted issues with the size in certain cases.
Amenities
8.85
Good amenities like showers and coffee makers were mentioned positively.
Value for Money
8.81
Many reviews indicated the hotel offers good value for the price.
Food and Beverage
8.36
Breakfast was generally well-received, but noted as needing improvements in some reviews.
Overall Experience
9.33
Overall positive reviews with many recommending the hotel for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:54

Property Description

Historic Building Renovation
My Story Hotel Tejo is a charming renovation of a historic building in the heart of Lisbon's Baixa district. The blend of vintage decor and modern amenities offers a unique and comfortable stay for guests.

Delicious Dining Options
Indulge in traditional Portuguese cuisine at O Poço restaurant or start your day with a delightful breakfast buffet at the hotel's restaurant. Explore the diverse culinary scene of Lisbon with many popular restaurants just a short walk away.

Convenient Location and Nearby Attractions
Situated just steps away from Rossio metro station, guests have easy access to explore Lisbon's iconic landmarks like Commerce Square, São Jorge's Castle, and Bairro Alto. With a 24-hour front desk and nearby public parking, convenience is key at My Story Hotel Tejo.

To experience the perfect blend of history and modern comfort in Lisbon, book your stay at My Story Hotel Tejo today.

Important information:

Guests can check in before 14:00, according to availability.

Please note that invoice details cannot be changed after check-out.

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 7470 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
M
michelle solo_traveller ca
6
Expected a little more for the price.
Pros:

The location was excellent. The front desk staff were amazing

Cons:

Stayed two nights and received No house cleaning. Had to call twice just to get fresh towels. Expected more considering paying over $700 just for two nights

2026-06-12 via Nuitee
V
V6900NLjohnd Family Reading, Berkshire, England
10
My Story is Your Story
Pros:

My Story Hotel top location to explore Lisbon with many fine restaurants and bars nearby. Metro next door plus Tram 28. Very helpful staff. Buffet breakfast ok for cold meats cheese and coffee. Rooms and Shower high standard with good air con. Will definitely stay again

2026-06-11 via Tripadvisor
J
Joseph solo_traveller gb
7
Pros:

The room, location, staff and facilities were great.

Cons:

It was pretty noisy, so a few not so great nights sleep.

2026-06-11 via Nuitee
K
Kylie solo_traveller ca
10
2026-06-10 via Nuitee
N
Neive couple gb
8
2026-06-10 via Nuitee
M
Maeve extended_group ie
10
2026-06-09 via Nuitee
M
Megan couple gb
9
2026-06-09 via Nuitee
A
Arvid Samuel couple br
9
Excelente hotel pelo preço
Pros:

Localização excelente

Cons:

Banheiro um pouco apertado

2026-06-09 via Nuitee
R
Rubén couple es
9
Ubicación genial y buena relación calidad/precio
Pros:

Ubicación increíble. Hotel muy reformado. Personal muy atento

Cons:

Nada negativo a destacar

2026-06-08 via Nuitee
K
Kent couple us
10
Pros:

Fab location, great staff, super clean

2026-06-07 via Nuitee
N
Nara Rubia couple br
10
Amei meus dias em Lisboa
Pros:

Localização, instalação, funcionários.

Cons:

Não ter academia

2026-06-07 via Nuitee
L
Lauren couple gb
10
2026-06-07 via Nuitee
P
Pinto Morales solo_traveller mx
9
2026-06-07 via Nuitee
T
Teardrop63 family_with_children pt
9
Revisit did not disappoint
Pros:

Wonderful, polite and helpful staff. Location is perfect. Hotel room was new and exceptionally clean

2026-06-05 via Nuitee
K
Kim solo_traveller us
9
Pros:

Great location and breakfast

2026-06-05 via Nuitee
M
Marlis family_with_children ch
8
Tolle Lage sehr freudliches Personal
Pros:

Tolle Lage

Cons:

-

2026-06-05 via Nuitee
W
Williamblackmore1 Couples Portsmouth, Hampshire, England
8
Very nice stay
Pros:

You could almost confuse this hotel as a 4 star rather than 3 hotel hotel as it really is nice. In comparison we stayed in a self proclaimed 4 star hotel in Rimini last year and that was 2 at best.

When we arrived we were skeptical as the girl that checked us in wasn't the friendliest but working in customer service is challenging and she may have been at the end of her shift so we let it slide.

Lifts are really tiny and the directions to the rooms made no sense. We literally were taking on a loop around the floor when in reality our room was the opposite way straight down the hall. We worked that out quickly.

Room is spacious and modern which a lovely bathroom. The shower was perfect and run fast at a good consistent temperature, though no extraction fan but it had a window.

Bedroom had everything needed. Big wardrobe and a large safe. Big bed which was really comfortable though the pillows are awful. A coffee pod machine was a nice touch though didn't use it for coffee. A water machine was nice giving the option of still, still cold, and sparkling. There is a small fridge as well with some items for purchase but we used it for our own drinks that we took out during the day.

The bedroom window has shutters which upon opening we were greeted but chefs on their balcony smoking, they were kept closed. We didn't need the air flow as the air conditioner worked perfectly.

Breakfast is where a point is lost. The first day it was perfect, mango juice and a big selection of sweet pastries that were fresh. The second and third day Mango juice disappeared and the sweet pastries weren't the same and not as fresh. The cooked food doesnt stay hot under the lights so expect that to be cold, though the selection isn't great. Nice touches include yoghurt with chia seeds, plenty of rolls and bread, cold meat selections etc. One the first day we checked in for breakfast easily, the following two days the host didn't believe us when we gave our room number and couldn't find us, despite being at the top. Attention to detail.

The hotel is very clean throughout with great lightning. Location was perfect. A short walk to the metro or one of the main stops for the trams and buses. Plenty of shops and restaurants nearby, and all main places of interest in easy walking distance. Will visit again.

2026-06-04 via Tripadvisor
N
namapa solo_traveller uy
9
Super recomendable para estadía en Lisboa
Pros:

La atención del personal. Absolutamente todos espectacularmente atentos.la ubicación perfecta. Es la 2da vez q nos alojamos allí..

Cons:

Nada

2026-06-04 via Nuitee
M
Mariete couple br
10
Localização perfeita
Pros:

Localização e o melhor

2026-06-04 via Nuitee
S
simone couple it
9
Pros:

Ottima posizione, staff molto gentile e camera pulita

2026-06-03 via Nuitee