My Story Hotel Tejo

Hotels
8.9 (7505 reviews)
Rua Condes de Monsanto Nº2 , Lisbon , pt

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Breakfast quality could improve
Some rooms may be small

Categories

Cleanliness
8.36
Cleanliness was appreciated, but negative remarks about breakfast imply some areas could improve.
Service
9.33
The staff was described as friendly and helpful with positive feedback during special occasions.
Location
9.37
Centrally located, with easy access to various attractions.
Room Quality
8.82
Rooms were described as comfortable but some noted issues with the size in certain cases.
Amenities
8.85
Good amenities like showers and coffee makers were mentioned positively.
Value for Money
8.81
Many reviews indicated the hotel offers good value for the price.
Food and Beverage
8.36
Breakfast was generally well-received, but noted as needing improvements in some reviews.
Overall Experience
9.33
Overall positive reviews with many recommending the hotel for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:54

Property Description

Historic Building Renovation
My Story Hotel Tejo is a charming renovation of a historic building in the heart of Lisbon's Baixa district. The blend of vintage decor and modern amenities offers a unique and comfortable stay for guests.

Delicious Dining Options
Indulge in traditional Portuguese cuisine at O Poço restaurant or start your day with a delightful breakfast buffet at the hotel's restaurant. Explore the diverse culinary scene of Lisbon with many popular restaurants just a short walk away.

Convenient Location and Nearby Attractions
Situated just steps away from Rossio metro station, guests have easy access to explore Lisbon's iconic landmarks like Commerce Square, São Jorge's Castle, and Bairro Alto. With a 24-hour front desk and nearby public parking, convenience is key at My Story Hotel Tejo.

To experience the perfect blend of history and modern comfort in Lisbon, book your stay at My Story Hotel Tejo today.

Important information:

Guests can check in before 14:00, according to availability.

Please note that invoice details cannot be changed after check-out.

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 7505 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
E
Elad couple il
9
It was great!
Pros:

The hotel is really in the center, everything was walking distance. The staff were amazing and kind, and even let us extend our checkout. The room was clean and spacious.

Cons:

The room mini bar was kind of poor - and honestly now a days, many hotels just make the room mini bar complementary

2026-07-04 via Nuitee
A
Alesandra solo_traveller it
9
Perfetto per visitare Lisbona
Pros:

Posizione perfetta per visitare Lisbona
Personale gentilissimo
Pulizia e colazione molto buone

Cons:

Nulla

2026-07-04 via Nuitee
E
Elad extended_group il
9
It was really great.
Pros:

The hotel is really in the center, everything was walking distance. The staff were amazing and kind, and even let us extend our checkout.
The room was clean and spacious.

Cons:

The room mini bar was kind of poor - and honestly now a days, many hotels just make the room mini bar complementary

2026-07-04 via Nuitee
L
Larisa solo_traveller il
10
2026-07-04 via Nuitee
M
Marc couple ca
9
We love the location and the food was great. Outstanding City, we will visit again.
Pros:

The Location was amazing, we were able to walk around easily. Staff was amazing and helped us get around the city with helpful suggestions for places to visit.

Cons:

No complaints

2026-07-02 via Nuitee
M
MIREIA solo_traveller es
10
2026-07-02 via Nuitee
A
Adriane extended_group br
9
Pros:

Gostamos de tudo, quarto confortável, localização, área de piscina, limpeza e staff.

Cons:

Não ter frigobar no quarto

2026-07-01 via Nuitee
R
Roberto solo_traveller br
9
2026-07-01 via Nuitee
A
Anne solo_traveller us
9
I don't know when I'll be back but when I am, I'll stay here!
Pros:

The staff was amazing! The location was perfect. Close to transportation, landmarks, restaurants, but not loud. Super quiet. I have an amazing view of Castelo de Sao Jorge and at night it would be lit. Just loved it. The bathroom had its own night light which was great as I get up a lot.

Cons:

The only drawback was the lighting in the room is pretty low. There are side lamps but they don't give off much light. Oh, and this is another small thing, It would be great to have a few more hooks or shelves in the bathroom.

2026-07-01 via Nuitee
B
BRUNO extended_group fr
9
Bel hôtel bien situé et on est très bien accueilli
Pros:

Hôtel bien situé en centre ville avec tout à proximité . Hôtel très propre et personnel très sympathique et accueillant . Nous avions une très belle chambre , très bien décorée avec de beaux matériaux .

Cons:

Le petit déjeuner est plutôt quelconque .

2026-07-01 via Nuitee
A
Amandahlad12_pok Couples
10
Would stay again! A perfect location in Lisbon!
Pros:

Wonderful experience at Hotel Tejo. The front desk staff was welcoming and helpful upon arrival. It certainly helped as we were upgraded to a suite as well! Our room was spacious, clean, comfortable. I will say another couple we were traveling with was not upgraded and their room was certainly tight, as we were expecting.

The best part of this hotel was the location. Perfect for walking around and exploring different parts of the city.

2026-06-30 via Tripadvisor
K
Kevin couple at
10
Pros:

Äußerst freundliches und hilfsbereites Personal. Sehr schöne Zimmer, gemütliche große Betten. Perfekte Zentrumslage.

2026-06-30 via Nuitee
M
Melissa couple za
10
The perfect place
Pros:

The hotel was perfect. Location is perfect, the staff were so lovely and the rooms were very comfortable.
Best place to stay in Lisbon!

2026-06-30 via Nuitee
J
Johnson solo_traveller au
8
I enjoyed my stay even though it was short
Pros:

Location and comfort

Cons:

Breakfast area was a bit crowded on first day

2026-06-30 via Nuitee
V
verity couple gb
10
Comfortable stay in a well appointed hotel.
Pros:

Good, central location. Check in was really efficient, helpful staff. Reception area was clean and well presented. Our bedroom and bathroom were spotlessly clean, quiet room and really comfy bed. Would definitely recommend!

Cons:

It was all good

2026-06-30 via Nuitee
5
585adri_a Couples Barcelona, Catalonia
10
A lovely stay in a charming hotel
Pros:

We stayed at this hotel for four nights and had a very pleasant experience. The building itself is lovely, and the room had a nice contemporary vintage style that created a cosy atmosphere. The bed was comfortable, and we particularly appreciated the in-house amenities, such as the complimentary coffee machine and the free chilled water filter.

The room was a little on the small side, but the bathroom was very spacious and featured a large shower. We were also pleased that all of our room requests were accommodated exactly as asked.

A special mention goes to the reception team, who were all incredibly kind and welcoming throughout our stay. Lorrainy, in particular, was exceptional and made us feel truly looked after.

The only area for improvement would be the breakfast buffet, where a wider selection would be appreciated. That said, the price was fair and offered good value.

Overall, a very pleasant stay and a hotel we would happily return to.

2026-06-29 via Tripadvisor
P
Petra solo_traveller si
8
2026-06-29 via Nuitee
C
Claude couple fr
9
Excellent hôtel
Pros:

Excellent emplacement pour visiter Lisbonne, aussi bien à pied qu'en trams ou métro. Chambre spacieuse, bien insonorisée.
Très bon petit déjeuner.

Cons:

Personnel assez distant.

2026-06-29 via Nuitee
M
Marta couple es
10
2026-06-29 via Nuitee
H
H(Gn) solo_traveller co
10
Pros:

Absolutamente TODO. Creo que mi esposa y yo no nos pudimos haber quedado un hotel más bonito, mejor ubicado y mejor administrado que este. Desde la atención de Erica y todo el personal del front desk, el desayuno-buffet y la atención en este y lo bonito, y bien pensadas y disedas que están las habitaciones, todo 10 de 10, central y cerca a todo. La iluminación, espacio y comfort de la habitación, de lujo, nos sentimos igual o mejor que en nuestra propia casa. Lisboa es una ciudad es una ciudad de la que te quedas con ganas de volver y mucho más después de hospedarte en un hotel donde todo su personal es muy profesional y amable. Muchas gracias.

Cons:

Quisiera poder hacer al menos una sugerencia, pero no la tengo, en este hotel han pensado en todo a favor de sus huéspedes, esperamos algún día poder volver.

2026-06-29 via Nuitee