My Story Hotel Tejo

Hotels
8.9 (7659 reviews)
Rua Condes de Monsanto Nº2 , Lisbon , PT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Breakfast quality could improve
Some rooms may be small

Categories

Cleanliness
8.36
Cleanliness was appreciated, but negative remarks about breakfast imply some areas could improve.
Service
9.33
The staff was described as friendly and helpful with positive feedback during special occasions.
Location
9.37
Centrally located, with easy access to various attractions.
Room Quality
8.82
Rooms were described as comfortable but some noted issues with the size in certain cases.
Amenities
8.85
Good amenities like showers and coffee makers were mentioned positively.
Value for Money
8.81
Many reviews indicated the hotel offers good value for the price.
Food and Beverage
8.36
Breakfast was generally well-received, but noted as needing improvements in some reviews.
Overall Experience
9.33
Overall positive reviews with many recommending the hotel for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:54

Property Description

Historic Building Renovation
My Story Hotel Tejo is a charming renovation of a historic building in the heart of Lisbon's Baixa district. The blend of vintage decor and modern amenities offers a unique and comfortable stay for guests.

Delicious Dining Options
Indulge in traditional Portuguese cuisine at O Poço restaurant or start your day with a delightful breakfast buffet at the hotel's restaurant. Explore the diverse culinary scene of Lisbon with many popular restaurants just a short walk away.

Convenient Location and Nearby Attractions
Situated just steps away from Rossio metro station, guests have easy access to explore Lisbon's iconic landmarks like Commerce Square, São Jorge's Castle, and Bairro Alto. With a 24-hour front desk and nearby public parking, convenience is key at My Story Hotel Tejo.

To experience the perfect blend of history and modern comfort in Lisbon, book your stay at My Story Hotel Tejo today.

Important information:

Guests can check in before 14:00, according to availability.

Please note that invoice details cannot be changed after check-out.

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Location

Guest Reviews

8.9
Based on 7659 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
J
Juhi • solo_traveller • in
10
Excellent stay for my first solo trip!
Pros:

Very good location. Extremely helpful, friendly and welcoming staff. They were very patient and responsive to all my queries prior to my arrival, including advice regarding sightseeing and how to plan my itinerary. They were gracious enough to allow me to keep my luggage with them even on the non check-in and check out days while I travelled to other cities in Portugal. They provided a kettle on request too. The room was clean and of a comfortable size, at least for one person. Also had sufficient number of plug points. The staff was also generous with providing drinking water bottles. I didn’t take the breakfast so cannot comment on it.

Cons:

Nothing! Just noting for other guests for completeness that the AC is centrally controlled in that only the reception can regulate the individual AC control of every room. You need to call them for this.

2026-10-13 • via Nuitee
H
Hart • family_with_children • gb
8
Pros:

Great location, friendly staff

Cons:

Breakfast felt squashed..

2026-10-13 • via Nuitee
I
Israel • solo_traveller • mx
9
Excelente
Pros:

Inmejorable ubicación.

Cons:

Quiza podrían dar una tarifa preferencial a partir de la segunda noche.

Saludos.

2026-10-13 • via Nuitee
N
NANCY JEANNE MARCELLA • solo_traveller • es
7
Goed door de vriendelijkheid van het personeel maar te duur voor wat je kreeg.
Pros:

Het personeel was super vriendelijk en behulpzaam.
De kamer klein maar heel net. Goede matras.
Het hotel is centraal gelegen in een redelijk vlakke omgeving.

Cons:

Het ontbijt viel me tegen. Niet veel keuze.
Ontbijt was tot 10.00u maar om 09.00u was er niet veel meer beschikbaar. En werd ook niet meer bijgevuld.
De koffie uit de machine was niet te drinken.
Geen terras

2026-10-12 • via Nuitee
D
Doris • couple • ch
8
2026-10-11 • via Nuitee
רותם • couple • il
9
2026-10-11 • via Nuitee
B
Bede • family_with_children • us
10
Cons:

No parking is available

2026-10-11 • via Nuitee
G
Greg • couple • gb
9
2026-10-11 • via Nuitee
E
Eric Roberto • couple • pa
8
2026-10-09 • via Nuitee
M
Monica • couple • za
9
Very good stay with excellent service
Pros:

The location was very good, central and walking distance to central Lisbon. Room was more spacious than expected, breakfast was excellent, and the service from staff was exceptional, especially with our struggle with lost luggage at airport.

Cons:

nothing

2026-10-08 • via Nuitee
G
Giuseppe • solo_traveller • it
9
2026-10-08 • via Nuitee
S
Savvy 60s • couple • au
10
Fantastic hotel in a great location
Pros:

Out of the 12 places we stayed during our tour of Spain, Portugal & Turkey - this hotel was by far the best one. The reception team were very professional and made us feel welcome immediately. The room was HUGE & the bathroom is stunning. Great location made it so easy for us to see the key sites. Breakfast - AGAIN the best of our entire holiday. Great variety and everything fresh & delicious. Would definitely stay here again.

Cons:

Would have liked a bigger fridge in the room - it was quite small.

2026-10-07 • via Nuitee
F
Fernanda • couple • ar
6
2026-09-19 • via Nuitee
S
Sarah • solo_traveller • gb
10
Would book here again without hesitation
Pros:

Ideal location for transport connections and exploring the old town. The staff were really helpful and welcoming.

Cons:

Nothing!

2026-09-18 • via Nuitee
L
Lucas • couple • br
9
-
Pros:

-

Cons:

-

2026-09-17 • via Nuitee
T
tanya • solo_traveller • gb
10
Amazing
Pros:

Nice room, very friendly staff, great location.

2026-09-17 • via Nuitee
M
MARIKO • couple • jp
5
快適だった
Pros:

何処へ行くのも便利な場所です。
坂が多いので宿泊先の選択には気を使いますがここは平坦な場所だったので助かりました。

Cons:

部屋が広かったわりには椅子が一つしかなかったため、
2人で宿泊した私達は不便な気持ちを持った。

2026-09-16 • via Nuitee
Y
Yannick GABA • solo_traveller • fr
10
Pros:

Emplacement au top
Personnel à l'écoute et donné de bons conseils

2026-09-16 • via Nuitee
R
Rafael • couple • cr
10
Experiencia fabulosa
Pros:

Todo me gustó

Cons:

Nada, todo estaba muy bien

2026-09-15 • via Nuitee
M
MIYU • couple • jp
10
また泊まりたいホテル
Pros:

立地もサービスも最高でした。
空港からホテルまでタクシーで移動しましたがUberで7ユーロほどでいけます。
お部屋も広くきれいでナタが置いてありました。
フロントの方にもりんご丸々いただきました。
とっても最高なリスボン旅でした。

2026-09-15 • via Nuitee