My Story Hotel Tejo

Hotels
8.9 (7631 reviews)
Rua Condes de Monsanto Nº2 , Lisbon , PT
+351 21 886 6182

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Excellent central location
Very friendly and helpful staff
Clean rooms and comfortable beds
Good for short city breaks and easy access to transport
Cons:
Rooms can be very small (tight circulation) and sometimes not good value for price
Breakfast can be crowded with limited replenishment; some issues with coffee/milk
No parking and no dedicated drop-off in front of hotel
AC is centrally controlled and requires contacting reception to adjust

Categories

Cleanliness
9.8
Multiple guests explicitly noted clean rooms and overall good housekeeping; no major cleanliness complaints.
Service
10
Consistently praised staff: described as extremely friendly, helpful, assisted with luggage, provided extra support even after checkout.
Location
10
Repeatedly highlighted as central/excellent location, close to transport, shops and attractions — a key strength.
Room Quality
7.5
Mixed feedback: several guests reported very small rooms (one cited ~7 m²) and circulation difficulty; some found rooms neat and adequate for one person.
Amenities
9.2
Mixed but generally good: in-room coffee machines and plug points noted, kettle available on request; negatives include no parking and no terrace, and AC is centrally controlled.
Value for Money
6.5
Multiple comments explicitly called out poor value (too expensive for the small room size), reducing this score.
Food and Beverage
8.2
Mixed reports: some guests praised a varied, good breakfast while others reported crowding, limited choice later in service, and issues with coffee/milk quality.
Overall Experience
10
Overall strong positive sentiment: many reviewers called it excellent and recommended it, with staff and location driving high overall satisfaction despite some room/price issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Historic Building Renovation
My Story Hotel Tejo is a charming renovation of a historic building in the heart of Lisbon's Baixa district. The blend of vintage decor and modern amenities offers a unique and comfortable stay for guests.

Delicious Dining Options
Indulge in traditional Portuguese cuisine at O Poço restaurant or start your day with a delightful breakfast buffet at the hotel's restaurant. Explore the diverse culinary scene of Lisbon with many popular restaurants just a short walk away.

Convenient Location and Nearby Attractions
Situated just steps away from Rossio metro station, guests have easy access to explore Lisbon's iconic landmarks like Commerce Square, São Jorge's Castle, and Bairro Alto. With a 24-hour front desk and nearby public parking, convenience is key at My Story Hotel Tejo.

To experience the perfect blend of history and modern comfort in Lisbon, book your stay at My Story Hotel Tejo today.

Important information:

Guests can check in before 14:00, according to availability.

Please note that invoice details cannot be changed after check-out.

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Location

Guest Reviews

8.9
Based on 7631 reviews
Cleanliness: 9.8
Service: 10
Location: 10
Room Quality: 7.5
Amenities: 9.2
Value for Money: 6.5
Food and Beverage: 8.2
Overall Experience: 10
O
odile • solo_traveller • fr
5
Cons:

Le rapport qualité prix !
J’ai payé 190 euros pour une chambre de 7 m carrés !pour ouvrir la fenêtre
, il fallait bouger le mini bureau !

2026-10-31 • via Nuitee
T
Tayler • couple • gb
10
Pros:

Staff were so friendly and helpful

2026-10-30 • via Nuitee
N
Neri • solo_traveller • il
8
2026-10-30 • via Nuitee
M
Mattias • family_with_children • se
10
2026-10-29 • via Nuitee
P
Paul • couple • gb
7
Decent base for Lisbon
Pros:

Location and clean room

Cons:

My room much smaller than my colleagues

2026-10-28 • via Nuitee
M
Marko • family_with_children • fi
9
Keskeinen sijainti
Pros:

Todella hyvä sijainti. On lähellä kaikkia palveluita, juna- ja metroasematkin lähellä. 4-kerroksessa meteli ei haitannut kadun puolellakaan. Huoneessa cupsolo keitin. Reipas henkilökunta. Hyvän kokoinen huono.

Cons:

Suihkussa hieman heikko paine. Suihku oli tilava. Huoneessa ei vedenkeitintä.

2026-10-27 • via Nuitee
S
Sue • couple • au
8
2026-10-26 • via Nuitee
W
Wellington • couple • us
10
2026-10-26 • via Nuitee
Y
YesExperiences • solo_traveller • pt
10
2026-10-26 • via Nuitee
B
Bernhard • couple • at
9
2026-10-26 • via Nuitee
O
Othmar • couple • ch
9
toller Standort für ein Städtetripp
Pros:

Gute Lage im Herzen von Lissabon

Cons:

viele Leute beim Frühstück und saure Milch im Kaffeeautomaten

2026-10-26 • via Nuitee
פילו • family_with_children • il
10
Pros:

הכל

2026-10-26 • via Nuitee
G
gary • couple • us
8
Very nice
Pros:

Location

2026-10-23 • via Nuitee
F
Filip • couple • be
8
2026-10-23 • via Nuitee
C
Capalla • extended_group • us
10
2026-10-23 • via Nuitee
A
Anie • family_with_children • br
7
Pros:

Maioria dos funcionários atenciosos

Cons:

Não há local para desembarque em frente ao hotel; Quarto muito pequeno com dificuldade para circulação

2026-10-21 • via Nuitee
D
Dean • extended_group • ch
10
Pros:

Zentrale Lage, sauber, sympathisch und bequeme Betten. Perfektes Hotel für Wochenend-Ausflüge nach Lissabon.

Cons:

Nichts.

2026-10-19 • via Nuitee
J
Juhi • solo_traveller • in
10
Excellent hotel in the heart of Lisbon!
Pros:

The best thing about this hotel is its staff. They’re extremely helpful and they continued to help me even after I checked out and the next hotel I am staying at caused issues for me.

Cons:

Nothing

2026-10-16 • via Nuitee
M
Melissa • solo_traveller • br
10
Excelente
Pros:

Localização excelente, funcionários muito prestativos, café da manhã farto e variado e silencioso mesmo estando pertinho de tudo! Voltaria certamente

Cons:

Gostei de tudo

2026-10-15 • via Nuitee
B
Benoit • couple • fr
1
2026-10-14 • via Nuitee