The Waterloo Bay Hotel

Hotels
7.3 (2076 reviews)
75 Berrima Street, Wynnum , Brisbane , au
+61 7 3893 2344

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Location
Friendly service
Good food
Cons:
Cleanliness issues
Room quality concerns
Check-in difficulties

Categories

Cleanliness
6.05
Numerous mentions of unclean rooms and unpleasant odors.
Service
8.05
Positive feedback about helpful reception and friendly staff.
Location
8.05
Convenient location close to shops, restaurants, and activity centre.
Room Quality
6.55
Mixed reviews on room comfort, with some mentioning the need for repairs.
Amenities
7.55
Mention of restaurant and bar services; overall basic but satisfactory.
Value for Money
7.05
General sentiment about reasonable value, despite some negative aspects.
Food and Beverage
7.55
Positive comments on food quality but no specific mentions of beverage services.
Overall Experience
7.55
General mixed experience, with specific complaints balanced by positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:31

Property Description

Welcome to the Waterloo Bay Hotel!

Convenient Location and Amenities:
Located just minutes away from Wynnum Central Train Station and Manly Boat Harbour, our hotel offers free on-site parking and easy access to nearby attractions. The air-conditioned rooms come with modern amenities such as free WiFi, microwave, and fridge for a comfortable stay.

Family-Friendly Facilities:
With a kids’ game room, children’s playground, and coin-operated laundry, we cater to families traveling with children. Parents can also request same-day dry cleaning services for added convenience.

Dining Options and Entertainment:
Indulge in delicious meals at FIG Restaurant/Bar, serving a variety of specialties including fresh seafood and pasta. Unwind at the Sports Bar and TAB with counter meals and beer on tap, perfect for a relaxing evening.

Book your stay at the Waterloo Bay Hotel today for a memorable experience!

Important information:

Please note that cash payments are not accepted. You must show a valid photo ID and credit card upon check-in.

If you expect to arrive after 22:00, please inform the property 24 hours in advance and you will receive after hours check in information. You can contact the property using the contact details found on the booking confirmation.

Please note that all Special Requests are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 2076 reviews
Cleanliness: 6.05
Service: 8.05
Location: 8.05
Room Quality: 6.55
Amenities: 7.55
Value for Money: 7.05
Food and Beverage: 7.55
Overall Experience: 7.55
T
Tala • solo_traveller • au
8
2026-07-23 • via Nuitee
R
Round • solo_traveller • au
7
2026-07-23 • via Nuitee
D
Donna • couple • au
7
Clean and comfortable. Nice area.
Pros:

Good location. Clean and comfortable. Fairly quiet.

Cons:

Check in didn’t work - had to find a staff member to help, but they were helpful. Really limited for power points. TV remote had flat batteries.

2026-07-22 • via Nuitee
W
Wayne • couple • au
2
2026-07-21 • via Nuitee
R
Round • solo_traveller • au
7
2026-07-21 • via Nuitee
A
Anthony • solo_traveller • au
8
2026-07-19 • via Nuitee
H
harry • solo_traveller • au
7
2026-07-18 • via Nuitee
H
Harrison fam • family_with_children • nz
7
Good location for a one night stay.
Pros:

Location was close to family, which was great. Loved the mezzanine set up as felt quite spacious.

Cons:

Bathroom was a bit rundown looking and downstairs smelt a bit musty.

2026-07-18 • via Nuitee
S
Suresh Simon • family_with_children • au
9
2026-07-18 • via Nuitee
C
C • couple • au
10
Pros:

Great location and very friendly staff!

2026-07-16 • via Nuitee
R
Robert • family_with_children • au
10
2026-07-16 • via Nuitee
N
Nicole • solo_traveller • au
3
You get what you pay for really.
Pros:

Location /price

Cons:

Bed uncomfortable/ lounge & carpet very dirty. Cockroaches

2026-07-15 • via Nuitee
A
Amy • family_with_children • au
7
2026-07-15 • via Nuitee
N
Natasha • solo_traveller • au
8
2026-07-14 • via Nuitee
S
Stephen • solo_traveller • au
8
2026-07-14 • via Nuitee
A
Amanda • extended_group • au
10
2026-07-13 • via Nuitee
G
Grayson • solo_traveller • au
8
Needs some TLC
Pros:

It was nearby where we needed it for the week. The restaurant staff were lovely, they helped out when I needed assistance for our room.

Cons:

It was outdated the benchtops were cracked and there was no paint. Carpets needed a clean.

2026-07-12 • via Nuitee
J
jerome • solo_traveller • au
3
Miserable and expensive
Pros:

Nothing

Cons:

Dirty apartment.
Mould in the bathroom.
Located above the bottle shop, noisy and exhaust gas from cars.
Cockroaches.
Only one clean instead of 3
A rip off.

2026-07-12 • via Nuitee
G
Georgina • family_with_children • au
5
The photos made it look better than it is. No information in the rooms for ordering food from the attached pub-the pub i
Pros:

It was a reasonable distance from our event and located at manly which is beautiful

Cons:

It smelt of cigarette smoke when we walked in, the bench tops are all scratched and the toilet door did not lock/ glass shower door slammed because it’s unaligned and would almost smash into the glass panels-very scared it would break. No reception-automated key dispenser. Hallway into the apartments was dirty-floor had mud and dirt all over and looks very tired and musty

2026-07-11 • via Nuitee
K
Kim • solo_traveller • au
10
2026-07-11 • via Nuitee