Al Falaj Hotel - Secure City Escape in Muscat

Hotels
•
Aitken Spence Hotels
8.5 (2776 reviews)
PO Box 1692, PC 131 Al Hamriya , Muscat , OM

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and named staff (reception/driver)
Good value for money / inexpensive for quality
Renovated/brand-new rooms available
Cleanliness noted by many
Convenient location near city centre
On-site amenities (pool, gym, tennis, parking)
Cons:
Restaurant service and housekeeping criticized
Occasional sewer/drain smells and cigarette odor in rooms
Some rooms and fixtures are old or poorly maintained (toilet, TV, water pressure)
Amenities and building partly dated
Invoice / billing issues reported
Taxi pickup/cost and external transport inconvenience

Categories

Cleanliness
8
Generally reported as clean in many reviews (mentions of نظافة, clean rooms), but some guests reported strong sewer/ drain smells, cigarette smell in rooms and stained/old toilet fittings which lowered the score.
Service
8.8
Front-desk and specific staff repeatedly praised by name (Dilini, Faisal, Austin, Salim) and described as very helpful and friendly; however restaurant and housekeeping service received repeated criticism, so overall a mixed but positive service impression.
Location
9.2
Multiple guests note the hotel is close to the city centre and convenient ("close to the center of the city"); location met guests' expectations.
Room Quality
8.3
Renewed rooms are described as brand-new and high-standard; other rooms are older with some maintenance issues (broken TV receiver, poor water pressure, leaks), giving a mixed but above-average room quality.
Amenities
7.9
Hotel offers amenities (fitness room, tennis court, pool, parking) but several comments note facilities and fixtures are dated; present but somewhat worn.
Value for Money
9.6
Multiple guests highlight excellent value and "super cheap prices" for the standards delivered; strong positive sentiment on price-performance.
Food and Beverage
7.2
Restaurant service is criticised repeatedly (poor hospitality, need for training); few positive comments about food itself, and some complaints about minibar drink selection, so F&B scores lower.
Overall Experience
9
Overall stays are recommended by many guests due to friendly staff, clean renewed rooms and good value, despite some service and maintenance drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:33

Property Description

Central Location and Beach Access
Al Falaj Hotel is strategically located, offering easy access to both the business district and popular tourist attractions. Enjoy the convenience of exploring the real Muscat with a central location, and unwind at the nearby beach.

Recreational Facilities
The hotel boasts well-maintained tennis courts and two refreshing outdoor pools, perfect for a leisurely afternoon. Take advantage of special lessons in swimming, tennis, and karate, ensuring a fun and active stay for guests of all ages.

Wellness Center and Gymnasiums
Indulge in a workout session or unwind at the wellness center, complete with two fully equipped gymnasiums. Separate facilities for ladies and gentlemen include saunas and steam rooms, providing a relaxing experience after a day of sightseeing or business meetings.

Book your stay at Al Falaj Hotel now to experience a perfect blend of comfort, convenience, and recreation.

Important information:

Private transfer by saloon car maximum 2 guest per vehicle OMR 15.00 per vehicle for Al Falaj Hotel. Driver will hold the name board of the guest at the arrival lounge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCT

Location

Guest Reviews

8.5
Based on 2776 reviews
Cleanliness: 8
Service: 8.8
Location: 9.2
Room Quality: 8.3
Amenities: 7.9
Value for Money: 9.6
Food and Beverage: 7.2
Overall Experience: 9
P
Peter • family_with_children • om
8
2026-10-14 • via Nuitee
A
Amur Mubarak • couple • om
8
2026-10-14 • via Nuitee
J
Jawhar • solo_traveller • tn
4
2026-10-13 • via Nuitee
M
Mahmood • couple • om
10
2026-10-13 • via Nuitee
M
Mohamed • solo_traveller • ca
3
Pros:

The staff were very welcoming and nice.

Cons:

The room was dirty, the curtains were dirty, the sheets had marks on them. They really need to deep clean their rooms and make sure that damaged curtains or damaged sheets are not used again.

2026-10-12 • via Nuitee
K
khalid_omn • solo_traveller • om
9
Pros:

Everything

Cons:

Nothing

2026-10-12 • via Nuitee
N
Natalie Ask • solo_traveller • de
6
2026-10-11 • via Nuitee
U
Ugo • couple • fr
10
Pros:

10/10 the Staff is very attentive, breakfast is excellent and worth it. If you have a car, having a private parking is so convenient, we really enjoyed

2026-10-10 • via Nuitee
F
Faisal • couple • om
6
Other than AC all things were fine
Pros:

Great value in this price , near Matrah Cornish

Cons:

Although they tried to help me but their AC room controllers weren’t working, I tried to put it on 24 but it was all time at 18 even I asked to put it off and they did but thermostat was still showing 18 and room was super chilled . Don’t bring the elderly people as they can’t bear this cold for the whole night

2026-10-10 • via Nuitee
E
Ekkehart • solo_traveller • de
7
2026-10-10 • via Nuitee
A
Abdallahsoliman • solo_traveller • eg
7
2026-10-10 • via Nuitee
M
Mosaed • solo_traveller • sa
5
فندق عادي بأسلوب تقليدي
Pros:

الفندق هاديء وفي منطقة هادئة

Cons:

المكان معزول وليس بالقرب منه أسواق كبيرة أو مرافق جذابة.
الفطور متنوع ولكنه متكرر كل يوم، ولايكاد يتغير شيء من محتواه.
وعند المغادرة يتركونك تنتظر عند الاستقبال أكثر من ربع ساعة، وذلك لكي يذهب أحد العمال إلى الغرفة ويتأكد أن الضيف تركها بحالة جيدة، وكأنهم يشككون في الضيف، أو يتوقعون منه السلوك البدائي، وهذا في الحقيقة سلوك بدائي منهم، ولم يعد أحد غيرهم يمارسه في الفنادق المحترمة.
أخيرا، خرجت منه وتركت ليلة إضافية في حجزي، ولكنهم لم يعيدوا لي أجرة هذه الليلة، مع أني غادرت في تمام الساعة السابعة من صباح اليوم الذي قبلها.

2026-10-09 • via Nuitee
A
Almuhallab • solo_traveller • om
10
2026-10-09 • via Nuitee
A
Ahmed • solo_traveller • qa
6
2026-10-08 • via Nuitee
J
Julie • couple • au
9
2026-10-08 • via Nuitee
G
Gianni N. • couple • it
7
2026-10-08 • via Nuitee
J
Jerin • extended_group • ae
5
This time's stay wasnt meeting the expectation
Pros:

The Check in process was smooth,

Cons:

The rooms werent like last time, too cramped, there was issue with the shower, there was issue with the TV,

2026-10-07 • via Nuitee
A
Alaa • extended_group • om
10
الحمد لله
Pros:

رائع

Cons:

الدخول

2026-10-07 • via Nuitee
A
ahmed • solo_traveller • ca
6
Comfortable room but Custamer service needs improvement
Pros:

Custamer service can have improvement

Cons:

Custamer service and room cleaning service needs improvement

2026-09-19 • via Nuitee
D
Diana Manuela • couple • om
8
Pros:

Está bien ubicado y en general las instalaciones son buenas. La calidad y variedad de los productos en el baño también me pareció excelente.

Cons:

Algo de ruido en los pasillos, pero creo que es porque nos correspondió una habitación muy cerca al ascensor.

2026-09-19 • via Nuitee