Al Falaj Hotel - Secure City Escape in Muscat

Hotels
•
Aitken Spence Hotels
8.5 (2776 reviews)
PO Box 1692, PC 131 Al Hamriya , Muscat , OM

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and named staff (reception/driver)
Good value for money / inexpensive for quality
Renovated/brand-new rooms available
Cleanliness noted by many
Convenient location near city centre
On-site amenities (pool, gym, tennis, parking)
Cons:
Restaurant service and housekeeping criticized
Occasional sewer/drain smells and cigarette odor in rooms
Some rooms and fixtures are old or poorly maintained (toilet, TV, water pressure)
Amenities and building partly dated
Invoice / billing issues reported
Taxi pickup/cost and external transport inconvenience

Categories

Cleanliness
8
Generally reported as clean in many reviews (mentions of نظافة, clean rooms), but some guests reported strong sewer/ drain smells, cigarette smell in rooms and stained/old toilet fittings which lowered the score.
Service
8.8
Front-desk and specific staff repeatedly praised by name (Dilini, Faisal, Austin, Salim) and described as very helpful and friendly; however restaurant and housekeeping service received repeated criticism, so overall a mixed but positive service impression.
Location
9.2
Multiple guests note the hotel is close to the city centre and convenient ("close to the center of the city"); location met guests' expectations.
Room Quality
8.3
Renewed rooms are described as brand-new and high-standard; other rooms are older with some maintenance issues (broken TV receiver, poor water pressure, leaks), giving a mixed but above-average room quality.
Amenities
7.9
Hotel offers amenities (fitness room, tennis court, pool, parking) but several comments note facilities and fixtures are dated; present but somewhat worn.
Value for Money
9.6
Multiple guests highlight excellent value and "super cheap prices" for the standards delivered; strong positive sentiment on price-performance.
Food and Beverage
7.2
Restaurant service is criticised repeatedly (poor hospitality, need for training); few positive comments about food itself, and some complaints about minibar drink selection, so F&B scores lower.
Overall Experience
9
Overall stays are recommended by many guests due to friendly staff, clean renewed rooms and good value, despite some service and maintenance drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:33

Property Description

Central Location and Beach Access
Al Falaj Hotel is strategically located, offering easy access to both the business district and popular tourist attractions. Enjoy the convenience of exploring the real Muscat with a central location, and unwind at the nearby beach.

Recreational Facilities
The hotel boasts well-maintained tennis courts and two refreshing outdoor pools, perfect for a leisurely afternoon. Take advantage of special lessons in swimming, tennis, and karate, ensuring a fun and active stay for guests of all ages.

Wellness Center and Gymnasiums
Indulge in a workout session or unwind at the wellness center, complete with two fully equipped gymnasiums. Separate facilities for ladies and gentlemen include saunas and steam rooms, providing a relaxing experience after a day of sightseeing or business meetings.

Book your stay at Al Falaj Hotel now to experience a perfect blend of comfort, convenience, and recreation.

Important information:

Private transfer by saloon car maximum 2 guest per vehicle OMR 15.00 per vehicle for Al Falaj Hotel. Driver will hold the name board of the guest at the arrival lounge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCT

Location

Guest Reviews

8.5
Based on 2776 reviews
Cleanliness: 8
Service: 8.8
Location: 9.2
Room Quality: 8.3
Amenities: 7.9
Value for Money: 9.6
Food and Beverage: 7.2
Overall Experience: 9
A
Aysha Salim • couple • om
10
2026-10-31 • via Nuitee
رقيه هلال • family_with_children • om
10
2026-10-31 • via Nuitee
A
Aysha Salim • couple • om
10
اقامه جميله مريحه
Pros:

هدوء المكان

Cons:

اسعار الاكل غاليه

2026-10-31 • via Nuitee
A
Abeer • solo_traveller • om
7
ممتعة
Pros:

موقع الفندق.. الافطار ..الغرفة

Cons:

الازعاج وقت الحفلات.. زحمة عند وجود فعالية وزحمة المواقف

2026-10-30 • via Nuitee
A
Azhar • couple • om
3
Pros:

Nothing

Cons:

Conjusted room

2026-10-30 • via Nuitee
A
Anna • couple • it
6
Funzionale la posizione se si dispone di un auto per raggiungere mutrah. La struttura non ha disposto l’upgrade della ca
Pros:

La colazione e lo staff della cucina sono stati la cosa che ho apprezzato di più della struttura

Cons:

La Smart tv c’era ma non era funzionante, lo scarico del lavandino del bagno ristagnava, la camera sapeva di fumo nonostante il divieto di fumare all’interno

2026-10-30 • via Nuitee
A
Anna • couple • it
6
2026-10-30 • via Nuitee
أم • solo_traveller • om
8
2026-10-29 • via Nuitee
I
Ikke • solo_traveller • om
9
2026-10-29 • via Nuitee
V
Vee • couple • om
8
VFM (Value for Money)
Pros:

The staff is very caring and accommodating. All demands are quickly responded to. I can recommend this hotel to any of my friends and business associates.

Cons:

Options of water bottles,tea coffee.

2026-10-28 • via Nuitee
V
Vesanen • solo_traveller • fi
10
Very good value for money, but if you're a woman and want to use the sauna & jacuzzi, check from the beginning w
Pros:

Very good value for money, delicious breakfast buffet & great service. I'm also greatfuö for the 2 extra hours I got for late checkout.
The gym consists of two big rooms with full equipment.
As a Finnish person, the sauna was the most authentic version of Finnish sauna that I have experienced abroad.

Cons:

Only 1h of sauna+jacuzzi time for women per day is too little and unfair!! Also when that hour is at 11-12 am it is difficult to relax there until the end if one has ro check out from the room at 12. As a minimum there should be another oppportynity in the afternoon/evening for those women who can't make it in the morning.
The wooden parts of the sauna were worn out, even so that it causes some risks of little wounds from the small sticks/nails. And it would't be a big investment to get a proper water bowl & scoop instead of those plastic ones..

2026-10-27 • via Nuitee
M
MAIMEN AHAMED • couple • om
7
Overall it was a pleasant stay
Pros:

Location was good for us , as we had our car for local movement. Facilities in the Rooms are good . Service is good

Cons:

Room was little small , but value for money

2026-10-26 • via Nuitee
S
Shaad • family_with_children • om
9
2026-10-25 • via Nuitee
M
Musaab • family_with_children • om
10
2026-10-24 • via Nuitee
عمران • couple • om
1
Cons:

الازعاج والسماح للصيوف بأصطحاب الكلاب داخل الغرفة

2026-10-24 • via Nuitee
H
Hemant • solo_traveller • ae
8
2026-10-24 • via Nuitee
L
lisa • family_with_children • it
8
Pros:

buon rapporto qualità prezzo
il ristorante molto buono, sopratutto se ti piace il cibo indiano e a noi piace molto
il personale è molto gentile

Cons:

nulla
è un un po' lontano dai punti di interesse

2026-10-24 • via Nuitee
B
Biju • family_with_children • in
8
2026-10-23 • via Nuitee
Y
YAQUB • solo_traveller • us
8
2026-10-22 • via Nuitee
A
Abbas • solo_traveller • iq
6
2026-10-22 • via Nuitee