Istron Bay Hotel

Hotels
8.2 (453 reviews)
Istron , Istron , GR

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location and sea views
Private beach and quiet pool
Friendly and helpful staff in many instances
Good food variety and quality
Renovated rooms praised when applicable
Free short massage and quality spa treatments
Clean common outdoor areas and pool
Convenient parking and proximity to Agios Nikolaos
Cons:
Reports of rude/absent reception staff
Irregular housekeeping; isolated bug infestation and damp rooms
Some rooms outdated; mattress/bed configuration issues
Beach can become dirty with sea-borne plastic when windy
Poor internet/Wi‑Fi connectivity for at least one guest
Dinner variety could be improved
On-site restaurant/cocktail prices seen as high
Inconsistent service quality (isolated rude staff)

Categories

Cleanliness
7.4
Mixed reports: beach, pool and some rooms described as clean, but several notes of irregular housekeeping, dampness and a reported bug infestation in one original room.
Service
8.6
Generally praised — staff described as very friendly, polite and attentive with warm welcomes and helpful spa staff; isolated but significant negatives include reports of an absent/rude reception and one rude masseuse.
Location
9.3
Consistently excellent: beautiful bay, private beach, sea views and convenient for Agios Nikolaos and nearby beaches.
Room Quality
7.6
Mixed: newly renovated rooms receive high marks, but other rooms are described as outdated, with dampness, occasional pest issues and at least one guest unhappy with mattress softness or bed configuration.
Amenities
8.8
Strong amenities including a private beach, quiet pool, spa treatments (positive massages noted) and parking; however, Wi‑Fi/internet connectivity is reported as poor in at least one review.
Value for Money
8.2
Perceptions generally positive with guests calling it good/excellent value, though some mention high on-site restaurant/cocktail prices and feel certain aspects are not fully 5-star.
Food and Beverage
8.6
Food quality and variety frequently praised with very good breakfasts and buffet options; some guests ask for greater dinner variation and criticize on-site dining prices.
Overall Experience
7.1
Overall stays are pleasant thanks to location, beach and many helpful staff, but experience is tempered by service lapses at reception, room/cleanliness issues, occasional rude staff and connectivity problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:42

Property Description

Luxurious Sea-View Accommodation:
Experience the epitome of luxury at the 5-star Istron Bay Hotel, offering stunning sea-view rooms and apartments. Relax by the swimming pool while taking in the breathtaking vista of the bay of Istron.

Culinary Delights and Activities:
Indulge in a gastronomic journey at the hotel's 3 restaurants serving delectable Cretan and Mediterranean cuisine. Afterward, partake in a range of water-sports activities organized by the hotel, from canoeing to windsurfing, ensuring endless fun and adventure.

Convenience and Exploration:
With tastefully furnished accommodations featuring private balconies, satellite TV, and more, your comfort is guaranteed. Explore the nearby village of Istron or venture to the seaside town of Agios Nikolaos, both a short distance away, for a memorable excursion.

Book now for an unforgettable stay at Istron Bay Hotel!

Important information:

Please note that all rooms can be located at the main building or the annex.

Please note that for half-board rates, free BBQ meals are provided every Monday. Drinks are excluded.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

8.2
Based on 453 reviews
Cleanliness: 7.4
Service: 8.6
Location: 9.3
Room Quality: 7.6
Amenities: 8.8
Value for Money: 8.2
Food and Beverage: 8.6
Overall Experience: 7.1
K
Kerstin • solo_traveller • de
10
2026-09-16 • via Nuitee
K
Kerstin • solo_traveller • de
10
Pros:

Ein tolles Hotel mit perfekter Lage an einer schönen Bucht.
Sehr netter Empfang, Upgrade erhalten, sehr nettes Personal.
Halbpension war seinen Preis wert, alles sehr lecker!

2026-09-16 • via Nuitee
K
Kamel • couple • fr
9
Très bel endroit pour se reposer
Pros:

Chambre avec vue mer magnifique
Calme des chambres
Literie confortable
Nous avons bénéficier d’une chambre entièrement rénovée D autres ne le sont pas encore

Cons:

Paiement des boissons pour les repas dans la formule demi-pensions

2026-09-15 • via Nuitee
K
Kristina • extended_group • fr
10
Un séjour magnifique dans un cadre paisible au bord de la mer, avec un personnel chaleureux.
Pros:

Nous avons absolument adoré notre séjour à Istron Bay ! 🌊☀️

L’endroit est magnifique, paisible et isolé, avec une situation exceptionnelle directement au bord de la mer et une superbe plage. L’hôtel a certes un certain âge, mais cela lui donne beaucoup de charme et d’authenticité. Surtout, tout est très propre, bien entretenu et l’atmosphère est particulièrement chaleureuse.

Nous avons également beaucoup apprécié la gentillesse et l’accueil du personnel. Le service était attentionné et nous nous sommes sentis très bien accueillis tout au long de notre séjour.

Un grand merci tout particulièrement à Stavros, Anna, Kaliopi, Odiscas et Pettos pour leur gentillesse, leur disponibilité et leur accueil. Vous avez contribué à rendre notre séjour encore plus agréable. ❤️

C’est un endroit où l’on peut vraiment déconnecter, profiter de la mer et se détendre dans un cadre magnifique. Nous repartons avec de très beaux souvenirs et reviendrons avec grand plaisir.

Je recommande sans hésitation ! ⭐⭐⭐⭐⭐

2026-09-13 • via Nuitee
M
Masha • solo_traveller • de
8
Pros:

The beach, spacious room with sea view, quite, friendly personnel. Overall - very good value for money. The beach bay is amazing also the whole territory of the hotel including the pool is very nice. The staff is very helpful - gave me a ride to/from the nearest bus stop and upgraded the room.

Cons:

The cleaning of the room - the cleaning is done in a very superficial manner. I had to clean the ventilation opening in the bathroom myself as was full of dirt. Also the corridor leading to the room was dirty. I asked the cleaning lady to clean the cobwebs from the ceiling. They don't have a checklist of what things should be cleaned and replaced like tissues, soap etc. I had explicitly to ask for all of that. The furniture and the whole interior is quite dated and requires more maintenance and inspection.
The food is very basic but I could always find what to eat. Though would expect more selection at least from the salad bar and appetizers section even for that price.

2026-09-13 • via Nuitee
J
Jorinde • solo_traveller • nl
9
Heerlijk hotel!
Pros:

Prachtig uitzicht vanaf het balkon. Ruime kamer en goede bedden. Perfect zwembad en strand met ligbedden. Ontbijt- en diner buffet beiden enorm veelzijdig

Cons:

Niets

2026-09-13 • via Nuitee
M
Moshe • solo_traveller • il
7
Great potential in the fingertips
Pros:

I liked the location, close to beautiful bay and view. Generous balcony. Size of room was good. Wonderful swimming pool.

Cons:

One can expect from 5 stars hotel much more and more than what actually was provided. The final touch of luxury is missing. Starting with old looking bathroom. Simple furniture. Towels that appear to look second hand. The dining room is not air-conditioned neither ventilated. The cooking in the dining room makes your clothes and hair smell. They don’t open the windows and when I opened it they closed it because the hanging light started to move slightly. Anyhow, people showing up withe dresses for dinner are expecting more.
I am recommending to use the one time opportunity in a stay to dine in the beach restaurant.

2026-09-09 • via Nuitee
K
Konstantin • couple • de
8
Pros:

Sehr freundliches und hilfsbereites Personal. Hervorragendes und abwechslungsreiches Essen. Ein besonderer Dank dem Koch.

Cons:

Die gesamte Sanitäreinrichtung im Zimmer war sehr alt, das Bidet funktionierte nicht. Die Klimaanlage war sehr laut. Das Internet war extrem langsam.

2026-09-07 • via Nuitee
F
Françoise O. • couple • fr
8
un beau site
Pros:

l’accueil attentif à notre arrivée tardive, l’emplacement, la vue, la chambre, le lobby

Cons:

Les numéros de chambre ne correspondent pas à l’étage pour l’ascenseur. Pour le petit déjeuner : pas de table disponible près de la baie sur mer, pas de verre près des jus de fruits, salle très bruyante.

2026-09-05 • via Nuitee
S
Strijker • couple • nl
9
Magnifieke ligging, relaxte sfeer en alle faciliteiten
Pros:

De locatie, de ligging is fantastisch.

2026-09-04 • via Nuitee
H
Hemzáček • couple • cz
10
2026-09-04 • via Nuitee
M
Michael • solo_traveller • il
10
2026-09-04 • via Nuitee
K
Kristina • solo_traveller • fr
10
2026-09-02 • via Nuitee
R
rami • solo_traveller • il
5
Pros:

bonjour,odessea ns a recu avec un beau sourire,tres aimable ,a l ecoute
attentif et tres gentil,merci pour l eau mineral,genereux!!!

Cons:

nous avons choisi cet hotel pour la deuxieme fois,
mais la chambre n etait pas avec l air conditione assez efficace,nous avons du pousse le lit lourd du cote de l air conditione pour pas qu on etouffe de chaleur.
autre chose qui m a saute a l oeil, l odeur du couloir la moisissure et la chaleur intense qui ne dispaissait pas pendant que j attendait d ouvrir la porte
l etage au dessou 404...etait renove et avait l air conditioner ds le couloir on pouvait voir les portes toutes neuves et l etat des lieux.
au niveau de la salle a mange il faisit une chaleur epouvantable,un bruit infini entre la musique nulle et la chaleur car la clime ne marchait pas ...bref au lieu que cet endroit de paradis soit pour moi classe et un lieu de detente etait en fait desagreable ,je n ai pas profite j ai pris mon diner a la vas vite la serveuse n a pas arrete d assaillir mon mari avec les boissons,cela la enerve.
le lendemain ns avons essaye le repas au bord de mer,le serveur qui est age,( cheveux gris)n etait pas mieux ,desagreable brusque incompetent n a fait qu aggrave les choses. bref ns avons quitte le repas une fois de plus contrarie ,il faisait chaud ,les plats manquaient de fraicheurs,tout etait chaud memes les desserts

2026-08-31 • via Nuitee
L
Luis Miguel • couple • es
10
Nos gustó todo. Calidad precio insuperable y en concreto la localización, la playa, la comida de los restaurantes y la a
Pros:

La localización, la playa, la comida de los restaurantes y la atención del personal

2026-08-28 • via Nuitee
ΣΥΝΟΔΙΝΟΠΟΥΛΟΥ • solo_traveller • gr
5
2026-08-23 • via Nuitee
A
Amel • couple • fr
10
Incroyable
Pros:

La vue sur la mer etait dingue, gros coup de coeur
La piscine était superbe et propre
Le personnel au petit soin également, mention spéciale à Odysseas (je ne suis pas sûre de l’orthographe) qui a été top pour notre Check out
Le personnel au bar aussi était très sympathique

Cons:

Tout était parfait, je recommanderai simplement de louer une voiture pour pouvoir faire un maximum de chose

2026-08-21 • via Nuitee
Y
Yakup • extended_group • il
7
Great value for the price, but not really a 5-star hotel
Pros:

The staff were excellent, friendly and genuinely helpful throughout our stay. The rooms are spacious, and ours had a balcony with a sea view. Breakfast was decent. The location works well if you have a car: Elounda and Agios Nikolaos are about 20–30 minutes away. In terms of value for money, it’s a good option.

Cons:

It’s marketed as 5-star but feels more like a 3- or 4-star property. Everything is dated, from the air conditioning in the room to the pool. You pay a €10 deposit for a beach towel and get a worn-out towel with threads hanging off it for a hotel claiming 5 stars, having to go to reception to swap a towel for another equally bad one says a lot. The hotel has its own cove, but it’s so far down the hill that we never used it.

The bigger issue was parking. The hotel’s own car park has been used by some car rental company, so guests park on the narrow path leading down from the main road. On our first day one hotel employee told us we couldn’t park there because it belonged to the agency; another then said we could, so we did. A few hours later, when we came back to the car, an employee of the rental agency shouted at us in front of everyone, behaved aggressively, and even made physical contact. We went to reception and said we would call the police if nothing was done about it.

In short: a decent option for what you pay, but don’t expect 5-star quality.

2026-08-21 • via Nuitee
M
Melina • couple • gr
9
2026-08-20 • via Nuitee
G
George • solo_traveller • gr
8
Pros:

Εξαιρετικό προσωπικό και άριστος ο διευθυντής του ξενοδοχείου.

Cons:

Η μονάδα προχωρά σε σταδιακή ανακαίνιση. Όταν τελειώσει θα είναι άψογη.

2026-08-20 • via Nuitee