Park Hotel

Hotels
7.8 (3049 reviews)
Carrera 1 No. 18-67 , Santa Marta , co

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.85
Reports of bugs in the bathroom and facilities needing restoration.
Service
8.81
Positive feedback about the service and staff attention.
Location
9.35
Excellent location, very central and close to the beach.
Room Quality
6.81
Issues with uncomfortable beds and problems reported with room conditions.
Amenities
7.34
Amenities were mentioned positively, but improvements are noted as necessary.
Value for Money
8.1
Good value for what was paid, considering the location.
Food and Beverage
6.85
Breakfast could improve, with limited healthy options.
Overall Experience
8.31
General satisfaction with a few noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:31

Property Description

Convenient Location and Beachfront Access
Situated just 50 meters from the bustling commercial area and overlooking the picturesque Santa Marta bay beach, Park Hotel offers the perfect blend of convenience and relaxation.

Comfortable Accommodation and Amenities
Each room at Park Hotel is designed to provide a tranquil retreat, featuring private bathrooms and air conditioning. Guests can unwind by the outdoor swimming pool, stroll through the garden, or enjoy a refreshing drink at the on-site bar.

Exceptional Services and Nearby Attractions
Start your day with a complimentary American breakfast, take advantage of the laundry services, and seek travel tips from the 24-hour front desk. Explore nearby attractions like Bolivar square and the Gold museum, then return to the hotel for a soothing massage. Book your stay at Park Hotel now for a memorable experience by the beach.

Important information:

Please note the pool is closed on Tuesday.

Please note the hotel does not offer hot water.

Please note that if you are staying with minors, the following documents must be presented to check into the hotel:
For children under 7 years: civil registration.
For those under 18 years: identity card and civil registration.
Otherwise, without these documents entry is NOT possible.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SMR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 3049 reviews
Cleanliness: 6.85
Service: 8.81
Location: 9.35
Room Quality: 6.81
Amenities: 7.34
Value for Money: 8.1
Food and Beverage: 6.85
Overall Experience: 8.31
A
Andrea • solo_traveller • pe
5
Cons:

Que cobran 50.000COP por noche para cambiar de habitación con ventilador a habitación con aire acondicionado, me parece excesivo.

2026-07-04 • via Nuitee
S
Santiago • solo_traveller • co
8
Pros:

La atención muy buena, personal muy amable.
La piscina siempre sola

Cons:

El colchón era muy duro.
Una sola toma en toda la habitación y es del tv.

2026-07-03 • via Nuitee
S
SAS • solo_traveller • co
1
Mala atención
Pros:

La ubicación

Cons:

Sin agua, sin aires acondicionados y sin energía para el ventilador habitación estrenada me caliente

2026-07-03 • via Nuitee
S
SARA MARIA • family_with_children • co
10
Muy bueno
Pros:

El personal maravilloso y la ubicación, hay de todo cerca

Cons:

Un poco deteriorado

2026-07-02 • via Nuitee
J
Judith • solo_traveller • at
7
OK für 1 Nacht
Pros:

perfekte Lage, kostenlose Handtücher

Cons:

das Zimmer war extrem heiß

2026-07-02 • via Nuitee
D
Duarte • extended_group • co
10
Pros:

El desayuno fantastico muy completo, el personal muy amable y atento

2026-07-01 • via Nuitee
J
Jorge Saul • couple • co
7
2026-07-01 • via Nuitee
S
Stephania • solo_traveller • co
9
Pros:

La ubicación

2026-07-01 • via Nuitee
G
gervasio • couple • es
8
2026-07-01 • via Nuitee
Y
Yahaira • solo_traveller • co
8
Hotel con excelente ubicación.
Pros:

La atención del personal fue muy buena, la ubicación del lugar es genial, un lugar céntrico para cualquier actividad que realices.

Cons:

La limpieza es un aspecto a mejorar, en general es buena, solo en algunas áreas podría ser mejor.

2026-07-01 • via Nuitee
A
Andres • couple • co
5
2026-07-01 • via Nuitee
T
Tovar • family_with_children • co
3
2026-06-30 • via Nuitee
J
Javier • solo_traveller • co
8
Pros:

La ubicación y la limpieza

Cons:

El clóset no tiene entrepaños para colocar ropa.
La piscina estaba sucia

2026-06-30 • via Nuitee
S
sync • solo_traveller • co
10
Pros:

Sus instalaciones son cómodas, muy buena ubicación y muy buena relación calidad precio

2026-06-30 • via Nuitee
H
Heider • solo_traveller • co
10
2026-06-29 • via Nuitee
E
Eslava vargas • solo_traveller • co
8
Pros:

La ubicación, la atención del personal, la lencería, el desayuno...

Cons:

Las instalaciones de la piscina y la suciedad de sus baldosines.

2026-06-28 • via Nuitee
L
Linares • solo_traveller • co
10
2026-06-27 • via Nuitee
J
Jose Alejandro • solo_traveller • co
9
Pros:

Ubicación

Cons:

El aire acondicionado no está muy bueno

2026-06-26 • via Nuitee
L
Lucrecia • solo_traveller • cr
9
Pros:

La ubicación cerca de todo

Cons:

El colchón muy duro

2026-06-26 • via Nuitee
M
martin • extended_group • co
9
2026-06-24 • via Nuitee