Park Hotel

Hotels
7.8 (3123 reviews)
Carrera 1 No. 18-67 , Santa Marta , co
+57 321 5710109

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.85
Reports of bugs in the bathroom and facilities needing restoration.
Service
8.81
Positive feedback about the service and staff attention.
Location
9.35
Excellent location, very central and close to the beach.
Room Quality
6.81
Issues with uncomfortable beds and problems reported with room conditions.
Amenities
7.34
Amenities were mentioned positively, but improvements are noted as necessary.
Value for Money
8.1
Good value for what was paid, considering the location.
Food and Beverage
6.85
Breakfast could improve, with limited healthy options.
Overall Experience
8.31
General satisfaction with a few noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:31

Property Description

Convenient Location and Beachfront Access
Situated just 50 meters from the bustling commercial area and overlooking the picturesque Santa Marta bay beach, Park Hotel offers the perfect blend of convenience and relaxation.

Comfortable Accommodation and Amenities
Each room at Park Hotel is designed to provide a tranquil retreat, featuring private bathrooms and air conditioning. Guests can unwind by the outdoor swimming pool, stroll through the garden, or enjoy a refreshing drink at the on-site bar.

Exceptional Services and Nearby Attractions
Start your day with a complimentary American breakfast, take advantage of the laundry services, and seek travel tips from the 24-hour front desk. Explore nearby attractions like Bolivar square and the Gold museum, then return to the hotel for a soothing massage. Book your stay at Park Hotel now for a memorable experience by the beach.

Important information:

Please note the pool is closed on Tuesday.

Please note the hotel does not offer hot water.

Please note that if you are staying with minors, the following documents must be presented to check into the hotel:
For children under 7 years: civil registration.
For those under 18 years: identity card and civil registration.
Otherwise, without these documents entry is NOT possible.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SMR

Location

Guest Reviews

7.8
Based on 3123 reviews
Cleanliness: 6.85
Service: 8.81
Location: 9.35
Room Quality: 6.81
Amenities: 7.34
Value for Money: 8.1
Food and Beverage: 6.85
Overall Experience: 8.31
M
Manuel • extended_group • es
8
2026-08-15 • via Nuitee
C
Christian • solo_traveller • se
1
2026-08-15 • via Nuitee
A
Aoife • couple • ie
1
Pros:

Location

Cons:

Tiny room no air

2026-08-13 • via Nuitee
C
Cristian • family_with_children • ar
7
Lindo lugar, bien ubicado pero habría que mejorar el confort...
Pros:

el desayuno es escueto, poco para ser exacto, el lugar es excelente, una muy buena ubicacion

Cons:

que las habitaciones dobles no tenían aire acondicionado y el calor era extremo

2026-08-13 • via Nuitee
M
Maaria Manuela • solo_traveller • fr
9
2026-08-13 • via Nuitee
L
lucrezia • couple • it
7
Pros:

Stanza pulita, reception h24, personale cordiale

Cons:

Piscina sporca, camera con ventilatore invivibile. Siamo morti di caldo.. il personale ci ha portato un secondo ventilatore ma é stato inutile.. abbiamo dovuto dormire con la porta aperta e anche così non siamo riusciti a dormire più di qualche minuto

2026-08-12 • via Nuitee
I
iriarte • solo_traveller • co
6
Pros:

Me gustó mucho la ubicación del hotel

Cons:

No me gustó que en mi habitación no tenía manta para dormir, tuve que pedirla

2026-08-12 • via Nuitee
M
Mariana • solo_traveller • co
10
2026-08-10 • via Nuitee
Y
Yurany • solo_traveller • co
7
Pros:

Ubicación, personal atento.

Cons:

Habitación con ventilador se concentra el calor en la habitación, ducha tapada.

2026-08-10 • via Nuitee
N
Numi • solo_traveller • be
7
Pros:

Les chambres avec la clim étaient nécessaires car la chaleur est intenable, la piscine de l'hôtel est agréable.

Cons:

Les chambres sont très spartiates et la propreté n'était pas top.

2026-08-10 • via Nuitee
B
barreto • solo_traveller • co
10
Pros:

Excelente experiencia un lugar muy acogedor el servicio, el lugar es muy central, las personas del hotel siempre tuvieron una buena disposición.

Volveremos 😍

2026-08-09 • via Nuitee
N
Nele • solo_traveller • de
4
2026-08-09 • via Nuitee
E
Esneider • couple • co
10
Comodidad
Pros:

Demasiado, muy cómodo y excelente servicio

2026-08-09 • via Nuitee
R
Rodrigo • couple • co
7
2026-08-09 • via Nuitee
M
marc • family_with_children • fr
9
Pros:

Emplacement dans le centre et piscine ; bon petit déjeuner.

Cons:

Pas de fenêtre mais ventilateur et climatisation

2026-08-08 • via Nuitee
D
diego alberto • solo_traveller • co
8
2026-08-08 • via Nuitee
G
Gladys • family_with_children • co
7
2026-08-06 • via Nuitee
L
Lemus Araujo • couple • sv
10
Accesibilidad
Pros:

La ubicación, el estilo clásico y los desayunos

Cons:

Las camas, están muy desgastadas y hundidas

2026-08-05 • via Nuitee
J
Jose • couple • co
6
2026-08-05 • via Nuitee
A
ADAME • extended_group • co
7
Regular
Pros:

Ubicación

Cons:

Me molestó el señor de la recepción, con una recomendación fuera de lugar

2026-08-04 • via Nuitee