NH Coatzacoalcos

Hotels
•
NH Hotels
7.7 (250 reviews)
Avenida de las Palmas, 2 , Coatzacoalcos , mx
+52 921 211 2200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Comfortable stay
Friendly service
Cons:
Unclean rooms
Poor maintenance
Inconsistent service

Categories

Cleanliness
6.8
Frequent mentions of unclean rooms, dirty towels, and overall poor cleanliness.
Service
7.8
Mixed feedback about staff attention with some positive aspects, but issues noted with responsiveness.
Location
8.8
Good location mentioned positively in multiple reviews.
Room Quality
6.8
Comments on old furniture and lack of maintenance were noted.
Amenities
7.3
Some amenities noted as lacking, such as towels and proper maintenance, affecting overall perception.
Value for Money
8.3
Value perceived positively, but with some exceptions on breakfast quality.
Food and Beverage
7.8
Food quality received mixed reviews, particularly for breakfast.
Overall Experience
8
Overall mixed feelings but some positive experiences balancing negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:36

Property Description

Convenient Location and Amenities
NH Coatzacoalcos is situated in a bustling shopping district, offering free parking and Wi-Fi, a hot tub, and a gym. Guests also have complimentary access to the adjacent Britannia sports club.

Stylish and Comfortable Rooms
Each air-conditioned room is elegantly furnished with wooden decor, featuring cable TV, a minibar, and a private bathroom for utmost comfort.

Culinary Delights and Event Spaces
The hotel's restaurant serves a delightful fusion menu of Veracruz cuisine with international flair, while spacious meeting rooms cater to business needs.

Book your stay at NH Coatzacoalcos now to experience a perfect blend of convenience, comfort, and culinary excellence.

Important information:

Photo identification and credit card are required upon check-in. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note, the restaurant opens for buffet breakfast and a la carte at 7:00. Room service is available from 7:00 – 23:00.
Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 450 MXN per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MTT

Location

Guest Reviews

7.7
Based on 250 reviews
Cleanliness: 6.8
Service: 7.8
Location: 8.8
Room Quality: 6.8
Amenities: 7.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 8
J
Juan Angel • solo_traveller • mx
9
Pros:

Todo limpio la habitación muy cómodo

Cons:

Solo ponen 1 toalla para baño, bajas a pedir y no te la llevan

2026-08-14 • via Nuitee
J
Juan Angel • solo_traveller • mx
9
Pros:

Muy limpia la habitación

Cons:

Solo ponen una toalla para baño aunque estén 2 personas, poco contestan en recepción para pedir algo y baje a pedir y nunca me llevaron la toalla de los demas todo muy bien

2026-08-14 • via Nuitee
G
Garcia • solo_traveller • us
9
2026-08-12 • via Nuitee
Y
Yara urueña • solo_traveller • mx
10
Pros:

Las camas muy comodas

2026-08-09 • via Nuitee
Y
Yara urueña • solo_traveller • mx
9
Pros:

La cercanía a centros comerciales

2026-08-05 • via Nuitee
C
carlosdeeloy • solo_traveller • mx
9
Pros:

Buena ubicación por lo cercano a tiendas de conveniencia

Cons:

Hubo falla eléctrica y tardaron más de lo normal en activarla

2026-08-02 • via Nuitee
H
Hadad • solo_traveller • mx
10
Pros:

exelente servicio

2026-07-24 • via Nuitee
J
Jonathan • solo_traveller • mx
4
Cons:

No tenían servicio de cable. Habitaciones con problemas de llaves de agua, olor a humedad..en general falta de mantenimiento. Hotel viejo

2026-07-21 • via Nuitee
D
David H. • extended_group • mx
9
EXCELENTE
2026-07-19 • via Nuitee
A
Alejandra • solo_traveller • mx
10
Pros:

La atención y que permitió que se.quedarán mis mascotas. El buffet está riquísimo y la atención excelente.

Cons:

El agua de la regadera no sale caliente y que hagan un cambio de toallas, se ven muy percudidas y no da tanta confianza secarse la piel con ellas. Los únicos detalles 🙈

2026-07-18 • via Nuitee
H
Hadad • solo_traveller • mx
10
Pros:

excelente atención y servicio de los trabajadores y especialmente de la sra Graciela de limpieza excelente servicio y apoyo

2026-07-17 • via Nuitee
G
German • solo_traveller • mx
8
Pros:

Limpio

Cons:

Todo bien

2026-07-16 • via Nuitee
D
Dickie • solo_traveller • mx
3
Dont bring pets!
Pros:

Location is good.

Cons:

The checkin took 20-30minutes per couple and charged us a person rate of 450 pesos per dog.

2026-07-09 • via Nuitee
A
Alpirez • solo_traveller • mx
8
Felicidades a todo el personal
Pros:

Ubicación

Cons:

Le falta mantenimiento exterior

2026-06-28 • via Nuitee
B
Bruno • solo_traveller • mx
9
agradable
Pros:

me parecio completo para el precio

Cons:

el baño esta muy pequeño y con cortinas

2026-06-25 • via Nuitee
T
Tomasa • extended_group • mx
7
Cons:

No querían respetar la reservacion

2026-06-10 • via Nuitee
M
Mansur D. • solo_traveller • mx
10
2026-06-08 • via Nuitee
E
Eduardo • solo_traveller • mx
7
2026-06-06 • via Nuitee
A
Arely Josefa • couple • mx
5
2026-05-26 • via Nuitee
P
Perla Del Carmen • solo_traveller • mx
9
Pros:

La habitación amplia. Atencion del personal y la limpieza

Cons:

Su puerta principal de acceso no funciona

2026-05-19 • via Nuitee