NH Coatzacoalcos

Hotels
NH Hotels
7.7 (236 reviews)
Avenida de las Palmas, 2 , Coatzacoalcos , mx

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Comfortable stay
Friendly service
Cons:
Unclean rooms
Poor maintenance
Inconsistent service

Categories

Cleanliness
6.8
Frequent mentions of unclean rooms, dirty towels, and overall poor cleanliness.
Service
7.8
Mixed feedback about staff attention with some positive aspects, but issues noted with responsiveness.
Location
8.8
Good location mentioned positively in multiple reviews.
Room Quality
6.8
Comments on old furniture and lack of maintenance were noted.
Amenities
7.3
Some amenities noted as lacking, such as towels and proper maintenance, affecting overall perception.
Value for Money
8.3
Value perceived positively, but with some exceptions on breakfast quality.
Food and Beverage
7.8
Food quality received mixed reviews, particularly for breakfast.
Overall Experience
8
Overall mixed feelings but some positive experiences balancing negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:36

Property Description

Convenient Location and Amenities
NH Coatzacoalcos is situated in a bustling shopping district, offering free parking and Wi-Fi, a hot tub, and a gym. Guests also have complimentary access to the adjacent Britannia sports club.

Stylish and Comfortable Rooms
Each air-conditioned room is elegantly furnished with wooden decor, featuring cable TV, a minibar, and a private bathroom for utmost comfort.

Culinary Delights and Event Spaces
The hotel's restaurant serves a delightful fusion menu of Veracruz cuisine with international flair, while spacious meeting rooms cater to business needs.

Book your stay at NH Coatzacoalcos now to experience a perfect blend of convenience, comfort, and culinary excellence.

Important information:

Photo identification and credit card are required upon check-in. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note, the restaurant opens for buffet breakfast and a la carte at 7:00. Room service is available from 7:00 – 23:00.
Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 450 MXN per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 236 reviews
Cleanliness: 6.8
Service: 7.8
Location: 8.8
Room Quality: 6.8
Amenities: 7.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 8
A
Alpirez solo_traveller mx
8
Felicidades a todo el personal
Pros:

Ubicación

Cons:

Le falta mantenimiento exterior

2026-06-28 via Nuitee
B
Bruno solo_traveller mx
9
agradable
Pros:

me parecio completo para el precio

Cons:

el baño esta muy pequeño y con cortinas

2026-06-25 via Nuitee
T
Tomasa extended_group mx
7
Cons:

No querían respetar la reservacion

2026-06-10 via Nuitee
M
Mansur D. solo_traveller mx
10
2026-06-08 via Nuitee
E
Eduardo solo_traveller mx
7
2026-06-06 via Nuitee
A
Arely Josefa couple mx
5
2026-05-26 via Nuitee
P
Perla Del Carmen solo_traveller mx
9
Pros:

La habitación amplia. Atencion del personal y la limpieza

Cons:

Su puerta principal de acceso no funciona

2026-05-19 via Nuitee
L
Luis Eduardo extended_group mx
10
Pros:

Excelente atención de personal muy amables y atentas

2026-05-18 via Nuitee
J
Jorge Luis solo_traveller mx
10
Pros:

Todo me gustó, estaba muy cómodo.

Cons:

La puerta del baño no se si estaba inflada Pero se atoraba y era difícil de cerrar y de abrir.

2026-05-16 via Nuitee
L
LUIS GERARDO solo_traveller mx
7
2026-05-12 via Nuitee
C
CASTRO DELGADO solo_traveller mx
8
BUENA
Cons:

EL AIRE ACONDICIONADO ENFRIA POCO

2026-05-07 via Nuitee
E
ERICK FABIAN solo_traveller mx
8
Cons:

La falta de variedad de alimentos en el restauran

2026-04-28 via Nuitee
C
cuauhtemoc saul solo_traveller mx
10
2026-04-20 via Nuitee
A
ABI family_with_children mx
8
BUENO
Pros:

ME GUSTA SU UBICACION

Cons:

BUENO NO ME GUSTÓ QUE INVITÉ A UNOS AMIGOS Y FAMILIARES AL DESAYUNO Y EL DÍA DOMINGO NO TENIA COMPLETO EL DESAYANO, ADEMAS DE QUE UNA VEZ QUE SE TERMINE LA HORA NO TE OFRECEN SI EL SERVICIO CONTINUA CON EL PRECIO A LA CARTA DEL RESTAURANTE DEL HOTEL, DECEPCIONÓ A LAS PERSONAS Y ME DIÓ PENA. ADEMÁS DE QUE NO ESTUVIERON PENDIENTES DE LA MESA SINO QUE HASTA QUE LES LLAMABAS SE ACERCABAN. LA OTRA QUE NO ME AGRADO QUE NECESITABA REVISAR MI VUELO PARA EL REGRESO A MI CIUDAD, Y DESAFORTUNADAMENTE YA NO MANEJAN EL SERVICIO DE RENTA DE COMPUTADORA. POR ÚLTIMO, SI HAS RESERVADO PARA DOS PERSONAS, NO ENTIENDO POR QUE SOLAMENTE EN LA BAÑERA ME PROPORCIONAN UNA TOALLA PARA SECARSE, TIENES QUE PEDIRLO PARA QUE LO TRAIGAN Y SI ES MUY NOCHE YA HASTA PENA DA MOLESTAR.

2026-04-01 via Nuitee
V
Víctor Manuel extended_group mx
10
Agradable
Pros:

La habitacion

Cons:

Todo bien

2026-03-30 via Nuitee
M
Manuel arturo extended_group mx
5
Pros:

Comodidad de las camas

Cons:

No enfriaba bien el clima, se sintió calor en la habitación 306

2026-03-29 via Nuitee
P
Pablo Arselio couple mx
8
Cons:

Las cortinas fueron muy tenues, por la mañana se ilumina demasiado la habitación.

2026-03-09 via Nuitee
E
edgar solo_traveller mx
3
2026-03-07 via Nuitee
R
Rodriguez family_with_children mx
10
Pros:

Good value for price

2026-03-03 via Nuitee
R
Ricardo Ernesto solo_traveller mx
10
excelente
Pros:

todo, la atención excelente

Cons:

no tengo comentarios, todo estuvo excelente

2026-02-24 via Nuitee