Ohana Phnom Penh Palace Hotel

Hotels
8.4 (3592 reviews)
#4&6, Street 148, Sangkat Phsar Kandal I , Phnom Penh , kh

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice pool
Cons:
Cleanliness issues
Tired rooms
Breakfast quality variations

Categories

Cleanliness
7.75
Several comments mentioned cleanliness issues, particularly in common areas and room details.
Service
9.05
Overall positive feedback regarding friendly and helpful staff, although a few negative remarks were made about the receptionist.
Location
9.25
Numerous reviews praised the great location, ideal for exploring the city.
Room Quality
7.75
Rooms were described as tired and in need of refurbishment.
Amenities
8.75
The pool and rooftop features received compliments, while some amenities were noted as outdated.
Value for Money
8.25
Perceived as reasonably priced for the services provided.
Food and Beverage
7.75
Mixed reviews on the breakfast quality, with some positive feedback about dinner on the rooftop.
Overall Experience
8.65
General satisfaction with the stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:27

Property Description

Luxurious Accommodation in the Heart of Phnom Penh

Rooftop Oasis with Breathtaking Views

Indulge in relaxation at our 2 outdoor spa swimming pools while enjoying panoramic views of the city, Tonlé Sap Lake, and Mekong Rivers from our rooftop restaurant and bar.

Convenient Location and Exceptional Service

Explore nearby attractions like the Royal Palace and National Museum, with airport transfer services for your convenience. Our 24-hour front desk is always ready to assist with any arrangements you may need.

Delightful Dining Experience

Savor a blend of Cambodian and Western cuisine at our restaurant overlooking the Mekong River, or unwind at the poolside bar with a refreshing cocktail. Room service is also available for a cozy night in.

Book your stay at Ohana Phnom Penh Palace Hotel for an unforgettable experience in Phnom Penh!

Important information:

Please note that the request of rooms with a bathtub will be subject to room availability upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 3 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3592 reviews
Cleanliness: 7.75
Service: 9.05
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.65
J
Joschebad Joeddan solo_traveller ci
9
2026-05-30 via Nuitee
J
Juliana solo_traveller ph
10
2026-05-30 via Nuitee
P
Paul couple gb
10
2026-05-28 via Nuitee
J
John solo_traveller gb
6
Pros:

The location is convenient for the Royal Palace, National Museum and nightlife

2026-05-27 via Nuitee
S
Sandeep couple in
10
2026-05-26 via Nuitee
S
Saeed couple gb
10
2026-05-25 via Nuitee
L
Luke solo_traveller au
7
Pros:

Beautiful rms
Friendly, helpful staff

Cons:

Building works noise next door
Unavoidable in reality

2026-05-25 via Nuitee
R
RICHARD solo_traveller au
10
Pros:

Very comfortable, great value

Cons:

Breakfast was not as good. However the breakfast area was being renovated

2026-05-24 via Nuitee
S
Shay couple us
6
Location, good. Staff, good. Room, Breakfast, good. Room, not good
Pros:

Location - to river and markets
Free breakfast even though food is cheap outside of the hotel is cheap, it was easy to just go upstairs and eat then get ready and go out for the day
They did accommodate an early check in by about an hour and a late check out by 8 hours (although it cost $30) I could have just booked another day...

Cons:

After booking, i get the notice of construction going on - this should be stated up front since the reservation is not cancelable.
I booked a Deluxe Double Room and the pictures for that type of room shows a city view, the description states theres a "view"... Our view was the building about 6 feet away from the building with dirty underware thrown on a tin roof outside.
The bathroom was low quality for the higher end hotel they are trying to portray. An elevated bathtub with a shower head that falls off the mount and is mounted too low
To me this booking was a bait and switch

2026-05-24 via Nuitee
S
Sander solo_traveller nl
8
2026-05-22 via Nuitee
I
Ian couple gb
10
Great for a short stay or long stay
Pros:

Location, cleanliness, staff and facilities. Rooms are generous and well equipped.

Cons:

Nothing

2026-05-21 via Nuitee
S
Sambo solo_traveller fr
9
Pros:

L'emplacement, le rapport qualité prix, la propreté.

2026-05-21 via Nuitee
J
Julian solo_traveller nz
10
Pros:

Great friendly staff room very comfortable

Cons:

Noisy by pool so asked to be moved wasn't a issue

2026-05-20 via Nuitee
G
Greg extended_group au
9
Pros:

Great staff and location. Breakfast area could offer more shade

2026-05-19 via Nuitee
C
CHECHUN couple tw
7
還可以
Pros:

經濟實惠

Cons:

房間裡有壁虎

2026-05-18 via Nuitee
H
HIROMICHI solo_traveller jp
10
2026-05-18 via Nuitee
S
Susan couple ch
10
Excellent location, beautiful hotel, great breakfast
2026-05-18 via Nuitee
C
Chrisneoh69 Friends getaway Singapore
8
Excellent value hotel
Pros:

2nd time staying here. Great location, large rooms, clean and very helpful counter staff. only shame is this time major construction going on next door so very noisy from 8am but hotel had informed us beforehand. its literally 5 min walk to Kaiser coffee / pastries, 4P Pizza, 1 minute walk to La Croissette, 30 seconds to riverside.

2026-05-17 via Tripadvisor
S
Sothit couple us
10
2026-05-17 via Nuitee
Y
YUJI extended_group jp
8
2026-05-17 via Nuitee