Ohana Phnom Penh Palace Hotel

Hotels
8.4 (3734 reviews)
#4&6, Street 148, Sangkat Phsar Kandal I , Phnom Penh , kh
+855 23 989 671

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice pool
Cons:
Cleanliness issues
Tired rooms
Breakfast quality variations

Categories

Cleanliness
7.75
Several comments mentioned cleanliness issues, particularly in common areas and room details.
Service
9.05
Overall positive feedback regarding friendly and helpful staff, although a few negative remarks were made about the receptionist.
Location
9.25
Numerous reviews praised the great location, ideal for exploring the city.
Room Quality
7.75
Rooms were described as tired and in need of refurbishment.
Amenities
8.75
The pool and rooftop features received compliments, while some amenities were noted as outdated.
Value for Money
8.25
Perceived as reasonably priced for the services provided.
Food and Beverage
7.75
Mixed reviews on the breakfast quality, with some positive feedback about dinner on the rooftop.
Overall Experience
8.65
General satisfaction with the stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:27

Property Description

Luxurious Accommodation in the Heart of Phnom Penh

Rooftop Oasis with Breathtaking Views

Indulge in relaxation at our 2 outdoor spa swimming pools while enjoying panoramic views of the city, Tonlé Sap Lake, and Mekong Rivers from our rooftop restaurant and bar.

Convenient Location and Exceptional Service

Explore nearby attractions like the Royal Palace and National Museum, with airport transfer services for your convenience. Our 24-hour front desk is always ready to assist with any arrangements you may need.

Delightful Dining Experience

Savor a blend of Cambodian and Western cuisine at our restaurant overlooking the Mekong River, or unwind at the poolside bar with a refreshing cocktail. Room service is also available for a cozy night in.

Book your stay at Ohana Phnom Penh Palace Hotel for an unforgettable experience in Phnom Penh!

Important information:

Please note that the request of rooms with a bathtub will be subject to room availability upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

8.4
Based on 3734 reviews
Cleanliness: 7.75
Service: 9.05
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.65
P
Peter • couple • au
10
Thoroughly enjoyed
Pros:

The staff couldn’t ask for friendlier and helpful

Cons:

Nothing

2026-08-28 • via Nuitee
E
Emilie • solo_traveller • fr
6
2026-08-28 • via Nuitee
T
Tanisha • couple • au
10
Relaxed, beautiful pool but also felt so homely staff were absolutely lovely and accommodating. Amazing city views from
Pros:

I absolutely loved this place! Would 100% recommend to anyone traveling to Cambodia! It felt so homely and staff were so lovely and accommodating will definitely be back here on my next trip to Cambodia! Thank you thank you Ohana hotel for making my first stay so comfortable 🥰

2026-08-27 • via Nuitee
M
Mahesh • solo_traveller • nz
4
2026-08-27 • via Nuitee
W
William • solo_traveller • au
9
Comfort on second stay
Pros:

Breakfast was excellent, including a range of options and beginning at 6am so early starts were not a problem. The Hotel is located next to the waterside with a variety of cafes and restaurants nearby and next to a vibrant street market. The staff were excellent and clearly concerned with the guest's welfare.

Cons:

The wifi in the room was intermittent, at best.

2026-08-26 • via Nuitee
C
Connor • solo_traveller • gb
10
2026-08-26 • via Nuitee
T
TOMOKO • solo_traveller • jp
9
Pros:

立地最高

2026-08-25 • via Nuitee
M
Magalie • solo_traveller • fr
10
Pros:

J ai adoré la disponibilité du personnel ainsi que ça gentillesse, l emplacement de l hôtel est parfait.

Cons:

La grande piscine était un peu froide ...mais c est un détail

2026-08-24 • via Nuitee
I
Ian • couple • ie
8
2026-08-24 • via Nuitee
P
Pascal • solo_traveller • fr
9
2026-08-23 • via Nuitee
J
JEAN-MARIE • couple • fr
9
Pros:

J'ai aimé l'emplacement de l'hôtel, l'agencement et la superficie de la chambre. J'ai adoré la piscine au rez-de-chaussée, le petit déjeuner et la vue du bar en rooftop. Un point fort aussi : le rapport qualité prix.

Cons:

Globalement, j'ai vraiment trouvé l'hôtel très bien, juste une petite réserve : les travaux au bar restaurant de la terrasse. Temporaire bien-sûr, mais du coup, ça rendait la terrasse moins agréable.

2026-08-23 • via Nuitee
G
giovanna • solo_traveller • it
8
2026-08-22 • via Nuitee
M
melonok • solo_traveller • pl
10
Pros:

Location

2026-08-22 • via Nuitee
A
Antea • solo_traveller • it
6
Pros:

The availability of the staff

Cons:

Very noisy area, uncomfortable bed, noisy AC in the room, hot and too bright rooftop (no AC) + smoke smell, rooftop swimming pool actually inaccessible

2026-08-21 • via Nuitee
D
david • couple • fr
9
A refaire à 200 %
Pros:

Extremement bien placé ! Super confortable ! chambre au top et vu incroyable ! Petit déjeuner, piscine, salle de sport, roof top !! tout était vraiment génial !

Cons:

Rien

2026-08-20 • via Nuitee
J
Jitesh • couple • nz
2
2026-08-19 • via Nuitee
H
Haloids • solo_traveller • th
9
2026-08-19 • via Nuitee
J
Jitesh • couple • nz
3
2026-08-19 • via Nuitee
A
Alannah • couple • gb
6
Pros:

Aircon in gym

Cons:

Market surrounds it so you cannot get grab outside the hotel, we had to walk with our suitcases through the local market

2026-08-18 • via Nuitee
P
PaiKeng • couple • tw
8
2026-08-18 • via Nuitee