Ohana Phnom Penh Palace Hotel

Hotels
8.4 (3628 reviews)
#4&6, Street 148, Sangkat Phsar Kandal I , Phnom Penh , kh

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice pool
Cons:
Cleanliness issues
Tired rooms
Breakfast quality variations

Categories

Cleanliness
7.75
Several comments mentioned cleanliness issues, particularly in common areas and room details.
Service
9.05
Overall positive feedback regarding friendly and helpful staff, although a few negative remarks were made about the receptionist.
Location
9.25
Numerous reviews praised the great location, ideal for exploring the city.
Room Quality
7.75
Rooms were described as tired and in need of refurbishment.
Amenities
8.75
The pool and rooftop features received compliments, while some amenities were noted as outdated.
Value for Money
8.25
Perceived as reasonably priced for the services provided.
Food and Beverage
7.75
Mixed reviews on the breakfast quality, with some positive feedback about dinner on the rooftop.
Overall Experience
8.65
General satisfaction with the stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:27

Property Description

Luxurious Accommodation in the Heart of Phnom Penh

Rooftop Oasis with Breathtaking Views

Indulge in relaxation at our 2 outdoor spa swimming pools while enjoying panoramic views of the city, Tonlé Sap Lake, and Mekong Rivers from our rooftop restaurant and bar.

Convenient Location and Exceptional Service

Explore nearby attractions like the Royal Palace and National Museum, with airport transfer services for your convenience. Our 24-hour front desk is always ready to assist with any arrangements you may need.

Delightful Dining Experience

Savor a blend of Cambodian and Western cuisine at our restaurant overlooking the Mekong River, or unwind at the poolside bar with a refreshing cocktail. Room service is also available for a cozy night in.

Book your stay at Ohana Phnom Penh Palace Hotel for an unforgettable experience in Phnom Penh!

Important information:

Please note that the request of rooms with a bathtub will be subject to room availability upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 3 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3628 reviews
Cleanliness: 7.75
Service: 9.05
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.65
J
JZOZAYALAINEZ family_with_children es
8
2026-06-13 via Nuitee
A
Andrew family_with_children us
9
Very nice and friendly
Pros:

Excellent staff and very friendly

Cons:

Pancakes and syrup for breakfast. Plus hashbrown potatoes always are marks of top tier breakfast for foreigners.

2026-06-10 via Nuitee
K
Kolyan solo_traveller au
8
2026-06-09 via Nuitee
K
Kolyan solo_traveller au
8
Pros:

Friendly and helpful good clean.thank you

Cons:

Good location 😄

2026-06-09 via Nuitee
D
Daniel couple nl
7
Nice hotel with pleasant staff
Pros:

Nice colonial type building with good indoor space

Cons:

Construction adjacent to hotel - noisey day time

2026-06-08 via Nuitee
D
Daniel couple nl
7
Good hotel with pleasant staff
Pros:

Colonial building with nice indoor space and rooftop bar/restaraunt

Cons:

Construction adjacent - noisey daytime

2026-06-08 via Nuitee
S
Soji solo_traveller jp
7
問題なし。
Pros:

朝食のマンゴーがおいしかった。

Cons:

レストランが工事中だったため、朝食時、朝日がまぶしかった。

2026-06-06 via Nuitee
T
Thi My Tien extended_group vn
6
Pros:

The breakfast wasn't very varied, but it was acceptable.

Cons:

Early morning noise
Around 6 a.m., we heard noise from the next room and the sounds of cleaning staff's equipment.

2026-06-05 via Nuitee
J
Juliana solo_traveller ph
10
Pros:

Walkable easy to find to eat,quite

2026-06-03 via Nuitee
P
Prahalath solo_traveller au
10
2026-06-03 via Nuitee
J
Juliana solo_traveller ph
10
Pros:

Place is clean and staff friendly,
Thank you Ohana Hotel

2026-06-02 via Nuitee
G
Georgia couple nz
10
Pros:

Really comfortable bed and pillows. Good gym with air conditioning. Breakfast and dinner was nice, and happy hour was a bonus! They have Netflix, YouTube etc on the television. One large pool on bottom floor, smaller pool on rooftop. Lovely staff. Located by the river within the hustle and bustle of Phnom Pehn. Would highly recommend.

Cons:

Construction noise next door from around 7am - 7pm, however that’s not the hotels fault.

2026-06-01 via Nuitee
A
Alan solo_traveller ca
10
Great value for money
Pros:

comfortable with a great staff…rooms are nice and the bed is also great

Cons:

Some construction next door on this last stay…not the fault of the hotel but they started early in the morning

2026-06-01 via Nuitee
L
ladoga solo_traveller fr
8
Pros:

Proche de la promenade au bord du fleuve, proximité marchés et restaurants

Cons:

Hotel qui aurait besoin d'un rafraîchissement, petit déjeuner qui demande de l'amélioration

2026-06-01 via Nuitee
S
Scott solo_traveller nz
8
2026-05-31 via Nuitee
J
Juliana solo_traveller ph
10
2026-05-30 via Nuitee
J
Joschebad Joeddan solo_traveller ci
9
2026-05-30 via Nuitee
P
Paul couple gb
10
2026-05-28 via Nuitee
J
John solo_traveller gb
6
Pros:

The location is convenient for the Royal Palace, National Museum and nightlife

2026-05-27 via Nuitee
S
Sandeep couple in
10
2026-05-26 via Nuitee