Ohana Phnom Penh Palace Hotel

Hotels
8.4 (3650 reviews)
#4&6, Street 148, Sangkat Phsar Kandal I , Phnom Penh , kh

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice pool
Cons:
Cleanliness issues
Tired rooms
Breakfast quality variations

Categories

Cleanliness
7.75
Several comments mentioned cleanliness issues, particularly in common areas and room details.
Service
9.05
Overall positive feedback regarding friendly and helpful staff, although a few negative remarks were made about the receptionist.
Location
9.25
Numerous reviews praised the great location, ideal for exploring the city.
Room Quality
7.75
Rooms were described as tired and in need of refurbishment.
Amenities
8.75
The pool and rooftop features received compliments, while some amenities were noted as outdated.
Value for Money
8.25
Perceived as reasonably priced for the services provided.
Food and Beverage
7.75
Mixed reviews on the breakfast quality, with some positive feedback about dinner on the rooftop.
Overall Experience
8.65
General satisfaction with the stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:27

Property Description

Luxurious Accommodation in the Heart of Phnom Penh

Rooftop Oasis with Breathtaking Views

Indulge in relaxation at our 2 outdoor spa swimming pools while enjoying panoramic views of the city, Tonlé Sap Lake, and Mekong Rivers from our rooftop restaurant and bar.

Convenient Location and Exceptional Service

Explore nearby attractions like the Royal Palace and National Museum, with airport transfer services for your convenience. Our 24-hour front desk is always ready to assist with any arrangements you may need.

Delightful Dining Experience

Savor a blend of Cambodian and Western cuisine at our restaurant overlooking the Mekong River, or unwind at the poolside bar with a refreshing cocktail. Room service is also available for a cozy night in.

Book your stay at Ohana Phnom Penh Palace Hotel for an unforgettable experience in Phnom Penh!

Important information:

Please note that the request of rooms with a bathtub will be subject to room availability upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 3 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3650 reviews
Cleanliness: 7.75
Service: 9.05
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.65
A
Andreas solo_traveller kh
10
Pros:

A perfect stay. I will be back! Thanks for all!

2026-07-04 via Nuitee
M
Michael solo_traveller au
3
Disappointed ☹️
Cons:

We stayed at Ohana Phnom Penh Palace Hotel for 3 nights and unfortunately we were very disappointed with our stay.

When we checked in, there were two of us and we asked for two room swipe cards, but we were only given one and told they did not have another card available. The shower drain in our room was blocked, so every time we had a shower the bathroom floor flooded. The sink drain was also blocked.

There was construction happening directly in front of the hotel, and it started very early in the morning around 5:15am, which made it difficult to sleep. The breakfast was also disappointing. The area felt poorly organised, with limited seating unless you wanted to sit outside in the sun.

The towels provided in the room were old, stiff and frayed around the edges. Overall, we really did not enjoy our stay here. In my opinion, this does not feel like a 4-star hotel as advertised.

2026-07-02 via Nuitee
O
Ottmar family_with_children de
6
2026-06-29 via Nuitee
D
Darren solo_traveller gb
9
Fab stay
Pros:

Great stay

Cons:

Nothing

2026-06-28 via Nuitee
P
Phuong couple vn
8
2026-06-26 via Nuitee
Y
Yin solo_traveller ae
8
Pros:

Location, Staff is very helpful.

Cons:

Breakfast is neither Asian nor Kamar traditional. European breakfast is not too bad.

2026-06-26 via Nuitee
K
Kolyan solo_traveller au
10
2026-06-25 via Nuitee
H
Heinz solo_traveller th
8
2026-06-25 via Nuitee
P
Pierremcourse solo_traveller fr
1
Pros:

Erreur de réservation pour le bus

Cons:

Erreur de réservation

2026-06-25 via Nuitee
A
Asim couple se
10
2026-06-24 via Nuitee
Y
Yin solo_traveller ae
9
2026-06-24 via Nuitee
M
MBALLA KONO couple fr
8
Une expérience à renouveler
Pros:

La chambre était spacieuse
Le personnel était disponible

Cons:

La salle de sport pas assez équipé pas Clim
Les bruits des travaux

2026-06-24 via Nuitee
K
Kolyan solo_traveller au
8
Pros:

Good location

Cons:

Nice and clean

2026-06-24 via Nuitee
G
Gabriella family_with_children us
10
Beautiful and comfortable.
Pros:

The property was beautiful and well maintained, the pool and breakfast area really nice to spend
time in. The direct access to the riverfront was very convenient for restaurants and nightlife.

Cons:

Of course being just a few blocks from some “seedy” parts of town, there can be some discomfort/security caution feeling walking around especially after dark, and if I had small kids I would have maybe been more bothered. But as an adult who likes cities, this was just part of being in the middle of one.

2026-06-23 via Nuitee
M
MASAHIRO solo_traveller hk
9
2026-06-23 via Nuitee
G
Geming Xia solo_traveller fr
7
2026-06-22 via Nuitee
L
Leslie couple gb
10
2026-06-21 via Nuitee
H
Heng Thay solo_traveller fr
8
2026-06-20 via Nuitee
J
JOHN solo_traveller us
10
2026-06-19 via Nuitee
M
Mike family_with_children gb
6
It was ok for a night. If the receptionist was more friendly I wouldn’t hesitate to stay here again.
Pros:

Location was excellent for Riverside

Cons:

The receptionist wasn’t welcoming at all, to the point of seeming quite rude.

2026-06-19 via Nuitee