Ohana Phnom Penh Palace Hotel

Hotels
8.4 (3734 reviews)
#4&6, Street 148, Sangkat Phsar Kandal I , Phnom Penh , KH
+855 23 989 671

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice pool
Cons:
Cleanliness issues
Tired rooms
Breakfast quality variations

Categories

Cleanliness
7.75
Several comments mentioned cleanliness issues, particularly in common areas and room details.
Service
9.05
Overall positive feedback regarding friendly and helpful staff, although a few negative remarks were made about the receptionist.
Location
9.25
Numerous reviews praised the great location, ideal for exploring the city.
Room Quality
7.75
Rooms were described as tired and in need of refurbishment.
Amenities
8.75
The pool and rooftop features received compliments, while some amenities were noted as outdated.
Value for Money
8.25
Perceived as reasonably priced for the services provided.
Food and Beverage
7.75
Mixed reviews on the breakfast quality, with some positive feedback about dinner on the rooftop.
Overall Experience
8.65
General satisfaction with the stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:27

Property Description

Luxurious Accommodation in the Heart of Phnom Penh

Rooftop Oasis with Breathtaking Views

Indulge in relaxation at our 2 outdoor spa swimming pools while enjoying panoramic views of the city, Tonlé Sap Lake, and Mekong Rivers from our rooftop restaurant and bar.

Convenient Location and Exceptional Service

Explore nearby attractions like the Royal Palace and National Museum, with airport transfer services for your convenience. Our 24-hour front desk is always ready to assist with any arrangements you may need.

Delightful Dining Experience

Savor a blend of Cambodian and Western cuisine at our restaurant overlooking the Mekong River, or unwind at the poolside bar with a refreshing cocktail. Room service is also available for a cozy night in.

Book your stay at Ohana Phnom Penh Palace Hotel for an unforgettable experience in Phnom Penh!

Important information:

Please note that the request of rooms with a bathtub will be subject to room availability upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

8.4
Based on 3734 reviews
Cleanliness: 7.75
Service: 9.05
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.65
D
Dave • family_with_children • au
8
Great location and friendly staff. Love the pools
Pros:

Great location near the Royal Palace and riverside.
They have updated the rooftop adding a bar and the plunge pools are open (they weren't this time last year)
Friendly staff and good breakfast

Cons:

The rooms are dated, and the bathroom has visible mould in the grout/silicone... However it is SE Asia and humid, so not great. Maybe a refresh with anti mould silicone or other material.

2026-10-31 • via Nuitee
L
Linda • couple • au
10
2026-10-30 • via Nuitee
S
shlomo • solo_traveller • il
8
סביר ++
Pros:

מיקום

Cons:

הכריות היו מלוכלכות מאוד ולא הוחלפו מזרון לא נוח קשה מאוד

2026-10-30 • via Nuitee
Z
zac • solo_traveller • au
10
Pros:

Great location stayed extra night

2026-10-28 • via Nuitee
Y
Yvan Pascal Perrin • family_with_children • ch
9
2026-10-27 • via Nuitee
I
Ian • couple • ie
10
2026-10-25 • via Nuitee
R
Richard • solo_traveller • us
10
Great hotel with wonderful location and great prices
Pros:

It had a great location. The breakfast was also wonderful

Cons:

A lot of construction next to the hotel. But noise was not a problem.

2026-10-25 • via Nuitee
S
Sylvia • family_with_children • gb
7
Great hotel, fab staff but needs updating
Pros:

Great location, friendly and helpful staff. Comfortable beds and very good breakfast. Very good value for money.

Cons:

It seemed a little bit run down and could do with some updating. The bathroom and shower were very basic.

2026-10-23 • via Nuitee
J
Jiri • extended_group • cz
8
Dobré ubytování na dobrém místě.
Pros:

Ubytování se nachází poblíž kláštera a Královského paláce v ulici navazující na riverside promenádu. Od hotelu je to také kousek na tradiční tržnici. Pokoje bez balkonu mají výhled do vnitrobloku na zeď sousední budovy, pokoje s balkonem pak výhled do ulice. Na střeše je hotelová restaurace s dobrým výběrem jídel a překrásným výhledem na město (včetně Královského paláce a řeky). Pokoj ve kterém jsem bydlel byl před rekonstrukcí, takže v koupelně byl ve sprše závěs nikoli skleněná zástěna. Ale z hlediska ubytování nemám co vytknout. Hotel má venkovní bazén v přízemí, celkem slušně vybavený gym a na střeše dvě vířivky. V době ubytování probíhaly v hotelu stavební práce, které zvyšovaly hlučnost, nicméně pouze během dne do 16:00 a pak už byl klid. Hotelový personál byl naprosto fantastický, posílám pozdrav zejména na recepci. Pobyt jsem si užil a rád se zase vrátím.

Cons:

Koupelna v pokojích, které jsou před rekonstrukcí ji opravdu již potřebuje. Jinak je vše OK.

2026-10-23 • via Nuitee
K
Kovid • couple • au
8
Excellent
Pros:

Facilities

Cons:

NA

2026-10-23 • via Nuitee
A
Anna Katharina • family_with_children • de
10
2026-10-23 • via Nuitee
M
Manuel • family_with_children • es
9
2026-10-21 • via Nuitee
P
Pierre • family_with_children • fr
7
Pros:

L emplacement et le roof top

Cons:

J avais réservé avec l option massage et la prestation n as pas été faite , pas de service de massage

2026-10-21 • via Nuitee
E
Esther • solo_traveller • gb
10
Great stay with fab location
Pros:

Great location was so central and good for the walking market. Swimming pool was lovely as well as the room and the gym was good too.

Cons:

The bathroom was a little outdated and mouldy with old shower curtains but the bedroom was nice so it didn’t matter to us.

2026-10-20 • via Nuitee
P
Philippe • couple • fr
9
Idéal pour un séjour de courte durée
Pros:

Bel hôtel très bien situé
L amabilité du personnel
Le petit déjeuner

Cons:

La fenêtre de la chambre donnait sur un mur ce qui rendait la chambre très sombre

2026-10-19 • via Nuitee
N
Nick • extended_group • us
9
Great location, helpful staff, and nearby activities
Pros:

The hotel was clean, comfortable, and stylish. The room was modern and and a good size. The staff was helpful in terms of answering questions on navigating the city. The location was close to food, shopping, and local cultural landmarks (Riverfront, Royal Palace, Silver Pagoda, etc). I also enjoyed the pool area with supporting bar next to it. Breakfast was fresh with a lot of variety.

Cons:

No complaints with this facility

2026-10-18 • via Nuitee
K
Kevin • couple • fr
8
Pros:

Sa localisation, le personnel très attentionné, la superbe vue, les chambres très confortables

Cons:

Le personnel du bar était facilement débordé et assez lent.
Un détecteur de fumée dans la chambre faisait de la lumière tout la nuit.
La chambre était séparée de la salle de bain avec une fenêtre avec vitrophanie, ce qui était étrange

2026-10-17 • via Nuitee
D
DUGALD • couple • au
10
Great place
Pros:

Location at walking street a great place to enjoy restaurants and street food

Cons:

Everything was great

2026-10-17 • via Nuitee
A
Andre • family_with_children • kh
8
Stay in hotel Ohana PP
Pros:

Good location, friendly staff, reasonable prices. Nice food in restaurant and good breakfast.

Cons:

Unfortunately we stayed in room 610 and in the morning and evening there was lots of noise from the bar and restaurant on the 7th floor. Noise was from moving (sliding) lots of tables and chairs on the floor. I like to come back next time to the hotel, but not on floor 6.

2026-10-17 • via Nuitee
J
John Anthony • couple • gb
9
Good location & friendly staff
Pros:

Good location, friendly staff, good breakfast and lovely river and city views from the roof terrace

Cons:

Some noise from nearby karaoke bars at night

2026-10-17 • via Nuitee