Hotel Villa Florida Puebla

Hotels
8.9 (886 reviews)
Boulevard Atlixcayotl 1100 , Puebla , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Spacious accommodations
Cons:
Poor breakfast options
Staff attitude issues

Categories

Cleanliness
8.99
Guests appreciated the cleanliness of the rooms and facilities.
Service
8.76
Some reviews mentioned poor staff attitude, which affected the service rating.
Location
9.3
The location received high praise for its proximity to shopping and amenities.
Room Quality
8.75
Rooms were generally spacious and well-maintained, but some found beds uncomfortable.
Amenities
8.78
Facilities were noted to be good, but the breakfast options could be improved.
Value for Money
9.14
Many found the pricing reasonable compared to the quality of the stay.
Food and Beverage
8.29
Breakfast options were limited, impacting the overall satisfaction.
Overall Experience
9.16
Overall, guests had a positive experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:16

Property Description

Luxurious Amenities - Hotel Villa Florida Puebla boasts a gym, hot tub, and indoor pool for ultimate relaxation and leisure during your stay.

Delicious Dining Options - Indulge in Mexican and international cuisine at the on-site restaurant, and don't miss the buffet breakfast. Enjoy the convenience of room service, a bar, and vending machines for snacks and drinks.

Convenient Services - With a 24-hour reception, free Wi-Fi, and free on-site parking, Hotel Villa Florida Puebla ensures a hassle-free experience for guests. Additionally, take advantage of the laundry, dry cleaning, and ironing service provided for your convenience.

Book your stay at Hotel Villa Florida Puebla now and experience a perfect blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 886 reviews
Cleanliness: 8.99
Service: 8.76
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 9.14
Food and Beverage: 8.29
Overall Experience: 9.16
F
FERNANDA solo_traveller mx
3
Hotel de mentiras NO LO RECOMIENDO
Pros:

La vista, fue lo único bonito y el domingo la comida

Cons:

Nada muchas mentiras al contratar desde esta app,
1. Decia camas Queen y fueron matrimoniales
2. Decía desayuno incluído solo te daban 2 cupones para descuento en el desayuno y lo demás te lo cobraban
3. La alberca super llena de cloro y químicos ardían horrible los ojos y de una que era climatizada,.mentira el agua estuvo fría todo el tiempo y por más que hablamos a recepción no hicieron nada
4.la mayoría del personal grosero
El señor que ayuda con las maletas ni se inmutó para ayudarnos y más que llegue con tormenta

Cero lo recomiendo

2026-06-22 via Nuitee
M
Manuel solo_traveller mx
8
Pros:

Ubicación

2026-06-19 via Nuitee
M
Marie solo_traveller us
1
Not happy
Pros:

Hard to park

Cons:

No free breakfast

2026-06-18 via Nuitee
R
Romina family_with_children us
10
Love it! Worth price
Pros:

It’s close to everything fármacy Oxxo and more. The breakfast in the morning is delicious and the staff are very friendly

Cons:

The jacuzzi was cold and we didn’t get it. Also the washer machine soap I think it doesn’t even work

2026-06-17 via Nuitee
L
Luis Antonio family_with_children mx
9
Pros:

Todo

2026-06-16 via Nuitee
A
Abraham Joseph family_with_children mx
7
Desayuno muy mal
Pros:

Bien ubicado y limpio

Cons:

El desayuno que te ofrecen es raquítico

2026-06-11 via Nuitee
R
Ricardo solo_traveller mx
9
2026-06-08 via Nuitee
N
Natalia couple mx
8
2026-06-06 via Nuitee
P
Pérez family_with_children mx
10
EXCELENTE EN GENERAL
Pros:

Muy rico todo y el café extraordinario, buena ubicación

Cons:

En la noche, estaba una mujer medio jetona, pero de ahí en fuera todo bien

2026-06-03 via Nuitee
G
Garcia family_with_children mx
10
2026-06-02 via Nuitee
M
Maribel solo_traveller mx
10
Pros:

La alberca climatizada

Cons:

Pues nada

2026-05-31 via Nuitee
V
Vazquez solo_traveller mx
9
Pros:

Buen lugar, cómodo y confortable

Cons:

El desayuno americano q ofrecen si es muy pequeño

2026-05-27 via Nuitee
R
Roberto family_with_children mx
10
2026-05-27 via Nuitee
C
Clara Noemi solo_traveller mx
10
2026-05-26 via Nuitee
B
bailón ramos extended_group mx
9
confortable
Pros:

que tiene cargador para vehículos eléctricos

Cons:

el gimnasio es muy pequeño y solo tiene un aparato para fuerza por lo que hay que hacer fila o de plano no se puede usar

2026-05-26 via Nuitee
L
León solo_traveller mx
9
Pros:

Las instalaciones muy bien limpias, todo muy cómodo

Cons:

La atención del comedor

2026-05-20 via Nuitee
R
Raul family_with_children mx
10
2026-05-20 via Nuitee
R
Rolher solo_traveller mx
10
Pros:

La ubicación y la relacion costo beneficio

Cons:

Los.meseros muy serios

2026-05-18 via Nuitee
P
Pavon Camacho solo_traveller mx
8
Pros:

Ubicación

2026-05-16 via Nuitee
M
Mathias extended_group de
9
2026-05-15 via Nuitee