New York Hotel

Hotels
7.8 (1001 reviews)
#256, Street Monivong Blvd, Sangkat Boeung Raing , Phnom Penh , kh
+855 23 214 116

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Affordable price
Cons:
Poor cleanliness
Old room facilities

Categories

Cleanliness
7.03
Several reviews mentioned old and dirty towels, as well as general lack of cleanliness.
Service
8
Mixed reviews with some noting unfriendly service at check-in.
Location
9.04
Location received positive remarks for being close to various attractions.
Room Quality
6.99
Comments about old facilities and discomfort in the rooms indicate below-average quality.
Amenities
7.52
Limited amenities such as old towels and broken fixtures noted; generally adequate.
Value for Money
7.48
Value perceived as fair but affected by cleanliness and room quality.
Food and Beverage
8.03
Breakfast options were limited, but overall quality was acceptable.
Overall Experience
8.3
Despite some issues, many guests found aspects of their stay satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:18

Property Description

Central Location
Situated in the heart of Phnom Penh, New York Hotel is a 4-star property close to major attractions like Vattanac Capital and Riverside Park.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and private bathroom. The hotel also offers free WiFi and room service.

Dining Options
Indulge in a variety of cuisines at the on-site restaurant, including American, Cambodian, and Thai dishes. Special dietary requests can be accommodated.

To experience convenience and comfort in Phnom Penh, book your stay at New York Hotel now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

7.8
Based on 1001 reviews
Cleanliness: 7.03
Service: 8
Location: 9.04
Room Quality: 6.99
Amenities: 7.52
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 8.3
C
Chris • solo_traveller • gb
8
2026-08-15 • via Nuitee
V
Vikki Robins • solo_traveller • au
3
Very disappointing
Pros:

The mattress was good.

Cons:

The whole place was outdated and hadn't been changed since CoVid. There was a food menu, although the restaurant was not in use, apart from breakfast which was very very disappointing. We had a laundry service button and hotel service button on the phone, but both services didn't operate. We were told with the information in our room that dinner was on level 4. There was no level 4 and no dinner. When I asked the staff, they said none of what the information told us in our room had not been on offer since CoVid. I feel that the website is extremely misleading. We will not stay here again.

2026-08-13 • via Nuitee
C
Catherynvan • solo_traveller • it
10
Pros:

very nice place.

2026-08-11 • via Nuitee
K
Kieu Trinh • couple • us
9
It’s ok with the price
Pros:

Love location

Cons:

Smelly

2026-07-21 • via Nuitee
S
Srykim • couple • kh
6
2026-07-21 • via Nuitee
S
Sophara • family_with_children • kh
3
2026-07-19 • via Nuitee
J
Jason • solo_traveller • ca
10
Pros:

The Bathtub!!!

2026-07-18 • via Nuitee
C
Csaba • solo_traveller • hu
2
Cons:

Nem azt a szobát kaptam amit foglaltam,30nm helyett 15nm. Hiába tettem szóvá,a recepcióst nem érdekelte!

2026-07-15 • via Nuitee
O
Ottó • solo_traveller • hu
8
2026-07-13 • via Nuitee
N
Nguyen • family_with_children • vn
10
Best hotel for short-term or long-term vacation
Pros:

Overall, pretty good!

Cons:

Nothing bad at all

2026-07-11 • via Nuitee
S
Simon • solo_traveller • ch
7
2026-07-11 • via Nuitee
C
Chhun • solo_traveller • kh
10
2026-07-09 • via Nuitee
K
Kumar • solo_traveller • pk
9
Cons:

Good

2026-07-08 • via Nuitee
P
Paz • solo_traveller • br
8
Lugar Recomendable
Pros:

Habitación amplia, el personal muy amable ..

Cons:

en la habitacion que ocupé en el quinto piso.. en el baño .. había cucurachas pequeñas en los bordes y debajo de la bañera, tendrán que fumigar

2026-07-06 • via Nuitee
A
ABDULLAH • solo_traveller • sa
7
2026-07-05 • via Nuitee
J
john colin • solo_traveller • vn
8
Pros:

Comfortable clean bed, good housekeeping.

Cons:

Breakfast was nothing special

2026-07-03 • via Nuitee
J
Justin • solo_traveller • gb
10
2026-07-02 • via Nuitee
A
Andrew • solo_traveller • ca
9
Pros:

The location was located on 1 of the main arterial roads of the city. This made it easy to obtain Grab taxis. Lots of restaurants can be found short walks away. Only grocery stores, mini marts were a longer distance to get to.

The room was large, clean. A/C worked well. Water pressure and hot water were good for the shower. Daily cleaning replenished the water bottles, coffee, tea.

Cons:

Not much to complain about.

2026-07-01 • via Nuitee
T
Tom • solo_traveller • nl
6
mediocre
Pros:

groot bed

Cons:

badkamer slecht schoongemaakt, vorige gast had gerookt in de badkamer en tijdens het douchen dreven er 14 sigaretten peuken door de badkamer heen, en een kakkerlak in de kamer

2026-06-30 • via Nuitee
S
Sok chhay • couple • fr
8
2026-06-26 • via Nuitee