Hotel Carlton

Hotels
8.3 (4902 reviews)
Av. Habib Bourguiba , Tunis , TN

Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Great location
Friendly staff
Cons:
Cancellation issues
No iron in room
Soft beds

Categories

Cleanliness
7.8
Multiple reviews mention clean rooms, but one review hints at cleanliness issues.
Service
8.5
The staff is described as friendly and attentive in several reviews.
Location
8.8
Many reviews highlight the hotel's excellent location in the city center.
Room Quality
8.3
Rooms are described as comfortable and some have great views.
Amenities
7.8
Some missing amenities noted, such as no iron in the room.
Value for Money
8.1
Good value for the location and comfort provided.
Food and Beverage
8.8
Breakfast is mentioned as delicious and varied in various reviews.
Overall Experience
8.3
General appreciation for the stay, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 12:23

Property Description

Luxurious 1926 Art Nouveau Building
Hotel Carlton, a luxurious 1926 Art Nouveau building, offers a charming stay in the heart of Tunis. The rooms feature satellite TV, private bathrooms, and orthopaedic mattresses for a comfortable experience.

Convenient Location
Situated just 500 metres from the Medina, Hotel Carlton provides easy access to the vibrant city life. Guests can enjoy panoramic views of Avenue Habib Bourguiba from select balconies and explore nearby attractions such as the Theatre of Tunis and the Tunis Train Station.

Modern Amenities
With 3-star accommodation, room service, and complimentary Wi-Fi, Carlton Hotel ensures a convenient and enjoyable stay for all guests. Book now for a delightful experience in Tunis.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUN

Location

Guest Reviews

8.3
Based on 4902 reviews
Cleanliness: 7.8
Service: 8.5
Location: 8.8
Room Quality: 8.3
Amenities: 7.8
Value for Money: 8.1
Food and Beverage: 8.8
Overall Experience: 8.3
K
Khawaled • solo_traveller • tn
10
2026-09-19 • via Nuitee
F
Fatma • solo_traveller • it
9
Pros:

Servizio, posizione della struttura

2026-09-19 • via Nuitee
L
Leila • solo_traveller • fr
10
Pros:

Le personnel l'emplacement la propreté le calme la facilité pour trouver un taxi le matin tôt.

2026-09-19 • via Nuitee
R
Riko • couple • jp
9
快適
Pros:

綺麗なシティホテルという感じ!
チェックイン時にゴタゴタがあったものの、フレンドリーなスタッフさんが対応してくれた

Cons:

特になし。隣の声が少し聞こえる

2026-09-18 • via Nuitee
M
Marian • solo_traveller • de
10
2026-09-18 • via Nuitee
S
Saad • family_with_children • ma
8
2026-09-18 • via Nuitee
D
Daniel • extended_group • ch
8
Pros:

Posizione albergo, prima colazione, servizi e gettilezza staff.

Cons:

Il caffè della prima colazione è purtroppo acido ed aspro. Sarebbe opportuno ad impiegare una miscela di caffè più bilanciata che da un caffè meno acido ed aspro.

2026-09-18 • via Nuitee
M
Mary • solo_traveller • no
10
It’s very good 😊
Pros:

Everything was fine thank you so much 😊

Cons:

I like everything

2026-09-18 • via Nuitee
N
Naouel • solo_traveller • fr
8
2026-09-18 • via Nuitee
N
nurah • family_with_children • za
8
No complaints
Pros:

Kind staff , clean place and modern bathroom.

2026-09-17 • via Nuitee
E
Elly • solo_traveller • au
5
Pay a bit more and stay somewhere else
Pros:

It isn’t difficult to find
The bed was very comfortable
The aircon is terribly cold

Cons:

No mattress protectors on the bed, just a thin sheet between you and all those other people who have slept etc there.
The aircon was too noisy to sleep with it on but in turning it off you hear the other aircons on the roof - don’t get a top floor room.
Strong chemical detergent smell on the sheets and towels.
Tv remote didnt have volume control option
Aircon control panel on the wall didnt always work when you wanted it too
Sometimes there was hot water other times there wasn’t.
The coffee in the breakfast buffet is bad, tastes salty it’s nasty. The buffet is likely average.
It was so difficult to find bottled water in the hotel area. Big markets like monoprix don’t have any. We had to walk 10mins out of the centre to buy bottles of water.
The shower needs a proper clean along the edges and maybe some bleach thrown around.
The staff were not friendly, maybe a cultural thing but I found only the women staff smiley, happy to interact with you. The others seemed bothered especially the restaurant staff who messed up orders regularly.
It’s a very busy location and that might suit some but it’s noisy and all around are these restaurant with guys standing out front trying to get you to eat drink there. Don’t, they’re scammers and thieves (check google reviews)

2026-09-17 • via Nuitee
A
alex • couple • ca
8
2026-09-17 • via Nuitee
P
Paolo • solo_traveller • it
9
Ottimo
Pros:

Le camere, e la cortesia e la prima colazione.

Cons:

Pulizia dei balconi.

2026-09-17 • via Nuitee
M
MMounir78 • solo_traveller • it
6
Pros:

La pulizia della stanza e la collazione abbondante.

Cons:

Il casino notturno e la mancanza risposta alle richieste di fattura.

2026-09-16 • via Nuitee
N
nuna • family_with_children • bh
10
Best hotel in Tunis and I have tried many.
Pros:

The staff at the property are truly amazing. Helpful, friendly and everything you can ask for when it gets to making you really feel at home. Fatima, who was responsible for our floor was just amazing. Always happy and cheerful and made our stay very special. The staff at the restaurant and coffee shop were also the nicest of people.

Cons:

Nothing. It was just perfect.

2026-09-16 • via Nuitee
N
nuna • family_with_children • bh
10
2026-09-16 • via Nuitee
F
Firas • solo_traveller • gb
7
A bit dispointed
Pros:

I stay in this hotel at least 2-3 times a a year and I have always loved it. However this tike was slightly different.

Cons:

There was an ongoing construction in the lobby so it was out of service. The listing shows iron on the amenities but the concierge said they didn’t have on. There was also shower gel all over the sink.

2026-09-15 • via Nuitee
L
linda • family_with_children • ae
7
Une très bonne adresse, idéalement située, avec un personnel aux petits soins. Je reviendrai avec pl
Pros:

Nous avons passé un très agréable séjour. L’emplacement était vraiment idéal, très pratique et proche des principaux endroits à découvrir.

Le personnel a également été un vrai point fort : très accueillant, disponible et aux petits soins tout au long du séjour. On s’est vraiment sentis bien accompagnés.

Le petit-déjeuner était simple mais efficace, avec tout ce qu’il fallait pour bien commencer la journée.

Une très bonne expérience dans l’ensemble, et nous reviendrons avec plaisir !

Cons:

Le principal point négatif a été l’odeur d’égout présente dans notre chambre, qui était parfois assez désagréable. La chambre donnait également sur l’arrière du bâtiment, avec une vue sur des travaux en cours. Le bruit des travaux ne nous a toutefois pas particulièrement dérangés, car nous avions l’habitude de nous lever assez tôt.

Par ailleurs, le quartier autour de l’hôtel est agréable en journée, mais nous avons été un peu moins à l’aise le soir. À partir d’environ 22h, il vaut mieux éviter de trop rester dans la rue juste en bas de l’hôtel, car nous avons été sollicités à plusieurs reprises de manière assez insistante. Ce n’est pas forcément un problème pour tout le monde, mais c’est un point à savoir, notamment si l’on voyage en famille.

2026-09-15 • via Nuitee
P
Pascaline • solo_traveller • fr
9
2026-09-15 • via Nuitee
J
Jose • couple • pt
8
2026-09-15 • via Nuitee