Hotel Carlton

Hotels
8.3 (4592 reviews)
Av. Habib Bourguiba , Tunis , tn

Children allowed

Facilities

Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Great location
Friendly staff
Cons:
Cancellation issues
No iron in room
Soft beds

Categories

Cleanliness
7.8
Multiple reviews mention clean rooms, but one review hints at cleanliness issues.
Service
8.5
The staff is described as friendly and attentive in several reviews.
Location
8.8
Many reviews highlight the hotel's excellent location in the city center.
Room Quality
8.3
Rooms are described as comfortable and some have great views.
Amenities
7.8
Some missing amenities noted, such as no iron in the room.
Value for Money
8.1
Good value for the location and comfort provided.
Food and Beverage
8.8
Breakfast is mentioned as delicious and varied in various reviews.
Overall Experience
8.3
General appreciation for the stay, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 12:23

Property Description

Luxurious 1926 Art Nouveau Building
Hotel Carlton, a luxurious 1926 Art Nouveau building, offers a charming stay in the heart of Tunis. The rooms feature satellite TV, private bathrooms, and orthopaedic mattresses for a comfortable experience.

Convenient Location
Situated just 500 metres from the Medina, Hotel Carlton provides easy access to the vibrant city life. Guests can enjoy panoramic views of Avenue Habib Bourguiba from select balconies and explore nearby attractions such as the Theatre of Tunis and the Tunis Train Station.

Modern Amenities
With 3-star accommodation, room service, and complimentary Wi-Fi, Carlton Hotel ensures a convenient and enjoyable stay for all guests. Book now for a delightful experience in Tunis.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 4592 reviews
Cleanliness: 7.8
Service: 8.5
Location: 8.8
Room Quality: 8.3
Amenities: 7.8
Value for Money: 8.1
Food and Beverage: 8.8
Overall Experience: 8.3
A
Albert solo_traveller es
10
Repetiré
Pros:

Excel.lent relació qualitat-preu

2026-06-13 via Nuitee
الوادي solo_traveller qa
8
2026-06-13 via Nuitee
S
Suet Ying Sonia couple hk
8
Overall the hotel is value for the money
Pros:

Clean and comfortable, location at city center very convenient to walk around and to get to other places . And the breakfast is good.

Cons:

Since I have 2 bookings for the week, the staff at the front desk when I check in ask me to check out first and check in again. But when I move all the luggage to the reception the next morning, another staff said I can stay at the same room for the rest of the week. Then I move back to the same room with the luggage, what an hassle to waste my time!!

And the room space is small.

2026-06-13 via Nuitee
H
Hiwa solo_traveller iq
6
Pros:

النظافة

Cons:

التعامل

2026-06-13 via Nuitee
H
Hiwa solo_traveller iq
6
2026-06-13 via Nuitee
H
Hiwa solo_traveller iq
6
2026-06-13 via Nuitee
H
Hichem Bentayeb family_with_children dz
8
2026-06-11 via Nuitee
C
Chiapparo family_with_children it
8
Pros:

Posizione, colazione e confort

2026-06-11 via Nuitee
M
monica extended_group it
8
2026-06-10 via Nuitee
K
Khadiega couple ly
7
2026-06-10 via Nuitee
A
Abdelhadi solo_traveller dz
9
2026-06-10 via Nuitee
C
Carla extended_group fr
9
Nous recommandons cet hôtel.
Pros:

Hotel très agréable et parfaitement situé. Idéal comme point de départ pour flâner dans la ville. Personnel très accueillant et à l'écoute. Petit déjeuner copieux et varié. Literie confortable.

Cons:

Le seul point négatif : il restait de la nourriture dans le frigo. Ca donne l'impression d'un nettoyage sommaire.

2026-06-10 via Nuitee
S
Said extended_group ma
8
2026-06-10 via Nuitee
U
UBIDEA solo_traveller es
9
2026-06-09 via Nuitee
P
Peggy solo_traveller us
7
I would return
Pros:

The location is perfect. It's close to the souk. Easy to get to from airport. Ride was 20 to 30 dinars. Hotel will arrange. Excellent breakfast, something for everyone.

Cons:

Room air conditioner was a bit noisy.

2026-06-09 via Nuitee
S
Shwetha solo_traveller gb
9
Comfortable stay
Pros:

Location -Right next to the medina. Plenty of cafes and restaurants around.
Staff - very friendly, helpful
Facilities - room comfortable, clean

2026-06-09 via Nuitee
E
E solo_traveller se
10
Amazing hotel, great value
Pros:

This was my best hotel travelling through Tunisia. Stayed for a week

Super clean room, quiet and cozy. Bed was amazing. Minifridge in the room. Spacious and great bathroom.Fast and modern TV with youtube available. Very kind staff that could communicate in English and helped with answering questions. Location was perfect with security staff and metal detector

Cons:

-Water pressure in the shower was not great
-Breakfast was not that great for the price you pay (around 10 euros). For 4-6 euros you can get dinner in the city at many restaurants

2026-06-08 via Nuitee
A
Alberto couple it
8
Pros:

posizione molto pratica per raggiungere vari posti di Tunisi

Cons:

possibilità di modificare l'aria condizionata in stanza, o predisporre istruzioni se invece c'era un modo per farlo

2026-06-08 via Nuitee
A
ASPASIA solo_traveller gr
10
Pros:

Very clean, excellent breakfast, great location

2026-06-08 via Nuitee
R
Rizgar couple iq
7
Alright
Pros:

Good location, fair breakfast, clean bathroom and bedroom.

Cons:

Staff were grumpy, specially the one checked us is, felt like he had been forced to work, when we wanted to ask about room availability for our friends he gave us an ugly no. And they did not let friends to visit.

2026-06-07 via Nuitee