Hotel Carlton

Hotels
8.3 (4708 reviews)
Av. Habib Bourguiba , Tunis , tn

Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Great location
Friendly staff
Cons:
Cancellation issues
No iron in room
Soft beds

Categories

Cleanliness
7.8
Multiple reviews mention clean rooms, but one review hints at cleanliness issues.
Service
8.5
The staff is described as friendly and attentive in several reviews.
Location
8.8
Many reviews highlight the hotel's excellent location in the city center.
Room Quality
8.3
Rooms are described as comfortable and some have great views.
Amenities
7.8
Some missing amenities noted, such as no iron in the room.
Value for Money
8.1
Good value for the location and comfort provided.
Food and Beverage
8.8
Breakfast is mentioned as delicious and varied in various reviews.
Overall Experience
8.3
General appreciation for the stay, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 12:23

Property Description

Luxurious 1926 Art Nouveau Building
Hotel Carlton, a luxurious 1926 Art Nouveau building, offers a charming stay in the heart of Tunis. The rooms feature satellite TV, private bathrooms, and orthopaedic mattresses for a comfortable experience.

Convenient Location
Situated just 500 metres from the Medina, Hotel Carlton provides easy access to the vibrant city life. Guests can enjoy panoramic views of Avenue Habib Bourguiba from select balconies and explore nearby attractions such as the Theatre of Tunis and the Tunis Train Station.

Modern Amenities
With 3-star accommodation, room service, and complimentary Wi-Fi, Carlton Hotel ensures a convenient and enjoyable stay for all guests. Book now for a delightful experience in Tunis.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 4708 reviews
Cleanliness: 7.8
Service: 8.5
Location: 8.8
Room Quality: 8.3
Amenities: 7.8
Value for Money: 8.1
Food and Beverage: 8.8
Overall Experience: 8.3
S
Stéphanie solo_traveller ca
8
Pros:

Le balcon et l'emplacement

Cons:

Le personnel est plutôt bête, impersonnel et il n'y a aucun service.

2026-07-18 via Nuitee
M
Michel solo_traveller fr
10
Superbe hôtel
Pros:

Proximité du centre ville, des souks. Très bel hôtel !

2026-07-18 via Nuitee
A
Abbes extended_group dz
7
Pros:

Emplacement idéal

Cons:

Douche mal consue

2026-07-18 via Nuitee
C
Cylexx solo_traveller dz
10
2026-07-18 via Nuitee
F
Fadul extended_group sa
7
Good location and renovated hotel.
Pros:

Good location and renovated hotel.

Cons:

Nothing.

2026-07-17 via Nuitee
M
miriam extended_group es
10
Pros:

Lo limpio que es, los staff son muy agradables, nos acompañaron a comprar cena y champú.

2026-07-17 via Nuitee
W
Webster family_with_children gb
9
Lovely stay in the heart of Tunis , worth every penny spent
Pros:

We liked everything to be honest The room was very comfortable and had everything we needed , it was very clean and welcoming . I wish we could have stayed longer . I really liked the atmosphere and the staff were lovely . The breakfast was amazing , I was pleasantly surprised at the variation and the quality

Cons:

Nothing negative to say at all

2026-07-17 via Nuitee
S
Samira solo_traveller ly
6
2026-07-17 via Nuitee
O
Omar couple ma
10
Perfect for a perfect stay in Tunis
Pros:

Location was perfect, great stuff with a permanent smile and very comfy bed

2026-07-17 via Nuitee
G
Gaspare solo_traveller de
7
Solo per una notte
Pros:

L'hotel è una buona soluzione per trascorrere una notte. Le camere sono state ristrutturate di recente, sono moderne, ben pulite e confortevoli. Anche il personale della reception è stato molto gentile e disponibile, in particolare il signor Karim, che ci ha accolto con professionalità e cortesia.

Cons:

Purtroppo non posso dire lo stesso del personale del ristorante: siamo arrivati alle 13:45, con il servizio previsto fino alle 15:00, ma abbiamo avuto la sensazione di essere di troppo. Il personale è apparso poco disponibile e infastidito dalla nostra presenza.
Anche la colazione ci ha deluso: per gli standard tunisini non giustifica assolutamente il prezzo richiesto.
Infine, è bene sapere che accanto all'hotel c'è un cantiere in costruzione che lavora fino a tarda sera. Se cercate tranquillità e riposo, questo potrebbe rappresentare un inconveniente.

2026-07-16 via Nuitee
J
Jamal couple gb
8
2026-07-16 via Nuitee
K
Kamal couple jo
8
Comfortable stay, but the room size did not justify the nightly rat
Pros:

The location

Cons:

The room was extremely small and cramped, making it difficult to move around comfortably. Considering the size of the room, the rate of $115 per night was far too expensive and did not offer good value for money.

2026-07-15 via Nuitee
A
Akram solo_traveller fr
10
2026-07-15 via Nuitee
A
Aicha couple fr
10
Superbe
Pros:

Très bon choix rapport qualité prix
Bon emplacement
Personnel très agréable et efficace

Cons:

Ras

2026-07-15 via Nuitee
H
Hernandez Castro solo_traveller fr
10
Pros:

Excellente ! Hôtel magnifique...

2026-07-14 via Nuitee
S
Salwa couple us
10
Very helpful staff. Great location
Pros:

Location

Cons:

NA

2026-07-14 via Nuitee
N
nabbous solo_traveller ly
9
2026-07-13 via Nuitee
M
mohamed fadel couple ma
8
Pros:

الموظفون الموقع

2026-07-13 via Nuitee
G
Geordie solo_traveller au
9
Pros:

Location was great, very central, and the room was modern and comfortable. I split my time in Tunis between Hotel Carlton and Hotel Tiba, and for almost the same price hotel Carlton was far superior.

2026-07-13 via Nuitee
B
bruno solo_traveller fr
8
Pros:

En centre ville, idéal pour visiter la Médina.

Cons:

Le bruit généré par la boîte de nuit ou le bar situé à l'arrière et en dessous de l'établissement.

2026-07-13 via Nuitee