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Facilities
Property facilities
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WiFi available
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Free WiFi
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Chapel/shrine
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Outdoor furniture
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious 1926 Art Nouveau Building
Hotel Carlton, a luxurious 1926 Art Nouveau building, offers a charming stay in the heart of Tunis. The rooms feature satellite TV, private bathrooms, and orthopaedic mattresses for a comfortable experience.
Convenient Location
Situated just 500 metres from the Medina, Hotel Carlton provides easy access to the vibrant city life. Guests can enjoy panoramic views of Avenue Habib Bourguiba from select balconies and explore nearby attractions such as the Theatre of Tunis and the Tunis Train Station.
Modern Amenities
With 3-star accommodation, room service, and complimentary Wi-Fi, Carlton Hotel ensures a convenient and enjoyable stay for all guests. Book now for a delightful experience in Tunis.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children ages 1 and older are allowed.
Children from 1 year old to 2 years old stay for free when using an available cot.
Children from 1 year old to 2 years old stay for free when using an existing bed.
Children from 3 years old to 11 years old stay for € 20 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Situation, gentillesse du personnel
Rien
Modern hotel with easy access to the city center. In 15 minutes you can reach the Medina and in few steps you can enjoy restaurants, bar and supermarket. Fair price for shuttle bus to airport, avoiding the heavy prices of taxi drivers.
Hotel de 3 estrellas maravilhoso com pequeno almoço fantástico e funcionários excelentes
Muito bom!!!
Bütün personel güler yüzlü temiz hijyen
Buraya olumsuz yazacak hiç birşey yok
Todo muy bien. Muy amables y muy bien ubicado y equipado. Todo bastante nuevo y limpio.
No se podía manejar el aire acondicionado.
Hôtel bien situé
la situacion y clima del hotel
que no ay zumo de naranja en el desayuno
Confort et la gentillesse du personnel
Rien.
I will say that the hotel staff were polite and friendly throughout our stay, and they did try to help where they could. However, the hotel’s overall condition needs significant improvement.
I was very disappointed with my stay at the Carlton Hotel in Tunisia. Unfortunately, it was one of the worst hotels I’ve stayed in.
The problems started before we even arrived. While we were at the airport on our way to the hotel, I checked Booking.com and noticed that the hotel had already taken payment for the first night’s stay without informing us in advance. When we arrived at the hotel, we were told we needed to pay the remaining balance, but the amount didn’t match what we expected because the charges had not been clearly disclosed on the Booking.com app. It turned out we had been charged for a double room when our booking included one single room and one double room.
Things became even more stressful after we checked in. We received a phone call from reception saying our payment hadn’t been covered, so we rushed downstairs in a panic. We then discovered that the receptionist had accidentally checked us in under someone else’s booking, which resulted in us being overcharged. Thankfully, the extra amount was refunded, but it caused unnecessary stress at the start of our holiday.
Unfortunately, the issues didn’t end there. When we entered our room, we found hair on the bed linen, dust covering the furniture, a shower hose that leaked badly, stained pillowcases, and a strong smell of mildew throughout the room. I had to go out of my way to find housekeeping and ask them to replace the bedding, which should have been clean before our arrival.
I will say that the hotel staff were polite and friendly throughout our stay, and they did try to help where they could. However, the hotel’s overall condition needs significant improvement.
Another inconvenience was exchanging money. The hotel was unable to accept card payments for currency exchange and instead directed us to the Radisson Blu, which was unexpected and inconvenient.
Finally, the room facilities were outdated. There were no USB charging ports, and we only had one standard power outlet available between
Ottima la posizione. La camera aveva tutto il necessario. Wi-fi ottimo, climatizzatore perfetto. Ogni richiesta è stata soddisfatta nei tempi brevi.
La stanza era piccolina (eravamo in due e c'era un letto grande e uno puccolo), è difficile muoversi con una valigia grande. Nella doccia c'è bisogno di pulire meglio. Il prezzo della colazione che avevamo consumato è che non era inclusa nel soggiorno era eccessivo.
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الموقع - الموظف سامح - الموظف هادي
لا يسمح فيه للضيوف
La cura dedicata all’ambiente
Nulla
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