Hotel Du Commerce

Hotels
7.9 (1077 reviews)
5 Rue Des Clefs , Thônes , FR

Paid
Children allowed
Pets allowed

Facilities

Free WiFi
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Bar
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Comfortable beds / good bedding
Central / great location
Friendly and helpful staff
Good / varied breakfast
Generally clean rooms
Spacious family rooms / comfortable lounge
Quiet atmosphere
Good value for price
Cons:
No private parking or limited parking nearby
No elevator in parts of the building
Outdated / ageing bathrooms and interior
No air conditioning during heat waves
Intermittent Wi‑Fi and lack of in-room fridge
Noisy trundle bed in one room reported
Photos on booking sometimes misleading

Categories

Cleanliness
7.5
Generally described as clean ('Très propre', 'pulita') by multiple guests, though several comments note an ageing/fatiscent building and dated bathrooms that reduce the score.
Service
8.5
Staff repeatedly praised as friendly and helpful ('personnel sympathique', 'accueil', 'staff was very kind'), with clear instructions for late arrival; positive service outweighs a few comments about limited language skills.
Location
8.8
Consistently highly rated: central, close to Annecy/Lac and family-friendly surroundings; multiple reviewers highlight excellent location and nearby market/attractions.
Room Quality
7.4
Beds frequently described as comfortable and rooms sometimes spacious, but several guests mention dated bathrooms, occasional noisy trundle beds and an overall slightly worn/fatiscent feel.
Amenities
6.8
Limited amenities noted: no private parking, no elevator in parts of the building, no AC and some missing items (no in-room fridge); positives include a comfortable lounge and occasional family-room options.
Value for Money
8.1
Many reviews call it good value ('bon rapport qualité prix'), with reasonable prices and satisfying offerings; a few guests question breakfast value but overall perceived as fair.
Food and Beverage
8
Breakfast is often praised as good/varied and plentiful by several guests, though a minority report sparse or low-quality breakfast items.
Overall Experience
8.1
Majority of guests recommend the hotel and report pleasant stays ('Je recommande', 'Would be happy to book again'), with positive notes on location, staff and breakfast despite some dated facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

In the heart of the charming village of Thônes, the Hotel du Commerce is located near the typical bulbous bell tower and the Thônes rock. Renowned for its cuisine, it offers stylish rooms and a warm welcome.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. An extra bed for children 0+ years costs 12 EUR per night. A cot for children up to 2 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Internet

    WiFi is available and is free of charge.

  • Smoking

    Non-smoking throughout.

See all policies

Location

Guest Reviews

7.9
Based on 1077 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.8
Room Quality: 7.4
Amenities: 6.8
Value for Money: 8.1
Food and Beverage: 8
Overall Experience: 8.1
E
EDWIGE • solo_traveller • fr
7
Bon séjour dans cet hôtel, proche de ma famille.
Pros:

L'ascenseur, le calme, le petit déjeuner.

2026-10-31 • via Nuitee
A
Alcione • couple • ch
10
Perfeita
Pros:

A cama muito confortável!
Atendimento super atencioso

2026-10-20 • via Nuitee
J
Joan • solo_traveller • es
5
2026-10-16 • via Nuitee
C
Clara • family_with_children • fr
10
Je recommande fortement
Pros:

Tout c’est très bien passé

2026-10-11 • via Nuitee
A
ADELINE • solo_traveller • fr
8
2026-10-11 • via Nuitee
R
Rémy • solo_traveller • fr
5
Cons:

La lumière extérieure la nuit et manque de volets

2026-10-10 • via Nuitee
J
Jean marc • solo_traveller • fr
10
2026-10-10 • via Nuitee
M
Monaliza • couple • fr
6
Good.
Pros:

The room is okay. The bed is comfortable. Manageable for 1 night stay.

Cons:

The location. Also the photos in the booking it's not really the same when you arrive in the hotel.

2026-10-08 • via Nuitee
P
philippe • solo_traveller • fr
8
Pros:

Très bon rapport qualité prix, et bon petit déjeuner pour un prix raisonnable, l existence d un salon confortable avec billard.

Cons:

A l'arrivée, réception fermée et clés sur le comptoir. Un peu ce qu on cherche a éviter en fréquentant les hôtels familiaux plutôt que les chaines

2026-10-07 • via Nuitee
T
thierry • solo_traveller • fr
8
Pros:

Petit établissement correct pour une nuit.

2026-09-11 • via Nuitee
E
Elo • solo_traveller • ch
8
Pros:

Perfect for a one night stay

2026-09-08 • via Nuitee
P
Prisca Lilian • couple • ch
6
2026-09-06 • via Nuitee
L
Lorena • couple • ie
10
2026-09-06 • via Nuitee
P
paul • couple • fr
7
2026-09-06 • via Nuitee
L
Luisa • couple • lu
5
2026-09-05 • via Nuitee
C
champenois • family_with_children • fr
8
2026-09-03 • via Nuitee
C
celine • couple • fr
10
2026-08-30 • via Nuitee
S
SEVERINE • extended_group • fr
8
Pros:

Accueil, literie, petit déjeuner, tout était très bien

2026-08-30 • via Nuitee
C
carmen • solo_traveller • es
8
Pros:

Aunque solo pasamos una noche pues estabamos de paso, recomiendo este hotel, su ubicación es perfecta, el trato del personal y la zona es muy tranquila.

Cons:

Es nuestra habitación había una cama nido que hacía muchísimo ruido.

2026-08-29 • via Nuitee
F
F Javier Aranda Arroyo • family_with_children • es
8
Great location not far from Annecy Lac.
Pros:

Great location and good family rooms (large and clean). Lovely weekly market.

Cons:

In general good state but old building (eg. no elevator). Breakfast´s value for money questinable.

2026-08-27 • via Nuitee