Casa Palacio Pilar del Toro

Hotels
8.2 (1798 reviews)
Hospital de Santa Ana, 12 - 2º , Granada , es
+34 661 15 03 34

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Spacious rooms
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
7.55
Some reviews mention cleanliness issues, such as dirty linens and insufficient bathroom amenities.
Service
9.05
The staff is described as friendly and attentive, ensuring a positive service experience.
Location
9.05
Numerous reviews highlight the perfect and central location of the hotel.
Room Quality
7.55
Mixed reviews on room quality, with some noting issues like low lighting and minor maintenance needs.
Amenities
8.05
Amenities are generally satisfactory, although there were specific mentions of missing items.
Value for Money
8.05
Most reviews indicate good value for the price, although some feel the quality could be better.
Food and Beverage
8.05
Breakfast service was mentioned positively, but it is provided at a different hotel.
Overall Experience
8.25
Overall impressions are generally favorable with a desire to return, despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:19

Property Description

Historic Charm in Granada's Old Town
Experience the allure of Casa Palacio Pilar del Toro, a 17th-century mansion nestled in Granada's old town near Albaycín. Admire the central courtyard and enjoy complimentary WiFi during your stay.

Traditional Elegance in Every Room
Indulge in the traditional Andalusian style of the rooms, featuring earthenware tiles, rich wood furnishings, air conditioning, and private bathrooms with hairdryers for your comfort.

Culinary Delights and Local Flavors
Savor the renowned Andalusian cuisine and homemade desserts at the hotel's restaurant. Let the flavors of Granada enchant your taste buds during your visit.

Immerse yourself in the rich history and vibrant culture of Granada, with the iconic Alhambra Palace just a short stroll away. Book now and create unforgettable memories at Casa Palacio Pilar del Toro.

Important information:

The cleaning service is available for the rooms until 14:30.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1798 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.25
A
Alessio • solo_traveller • it
10
2026-07-22 • via Nuitee
A
Agnieszka • couple • it
7
Un alloggio un po bizzarro, ma per questo apprezzabile
Pros:

Non si tratta di un classico hotel, ma di un palazzo storico arredato in modo tradizionale-kitch con un ristorante all'interno dell'ex patio e le camere ai piani superiori. Quindi non c'é una vera e propria reception. Certo, il palazzo ha visto tempi migliori, ma per il prezzo che abbiamo pagato, siamo rimasti contenti. La camera ed il bagno erano molto grandi con soffitti altissimi. Mi é piaciuto molto che la camera fosse arredata in stile tradizionale con mobili di legno scuri, invece del solito arredamento "tutto uguale" in greige..

Cons:

Il personale si trova nel secondo albergo quindi l'unico contatto é attraverso whatsapp.
Le signore delle pulizie potrebbero impegnarsi di più.
Il Palazzo si trova su una vasta piazza praticamente sotto la collina dell'Alhambra, quindi non asepttatevi un aloggio silenzioso.

2026-07-20 • via Nuitee
F
Francisca • couple • de
10
2026-07-20 • via Nuitee
A
Adamarys • couple • us
10
2026-07-19 • via Nuitee
P
Pablo Emilio • solo_traveller • es
8
2026-07-19 • via Nuitee
C
cinta • couple • es
9
Magia Pura
Pros:

Magnifica ubicación,estancias amplias y muy cuidadas

Cons:

No dan desayunos

2026-07-16 • via Nuitee
M
María • solo_traveller • es
10
Pros:

La ubicación, el trato, la tranquilidad y limpieza.

2026-07-15 • via Nuitee
M
Maria Jose • couple • es
10
2026-07-12 • via Nuitee
C
Carolina • solo_traveller • es
9
2026-07-12 • via Nuitee
J
Juan Alberto • family_with_children • es
5
Pros:

El trato y la ubicación

Cons:

En el baño nada más entrar había pelos negros en el suelo. Y al jacuzzi que viene siendo una bañera simple se le escapa agua del grifo

2026-07-10 • via Nuitee
H
hania-marie • couple • de
1
Nichts für Klaustrophobiker. Absolut nicht zu empfehlen.
Pros:

Lage des Hotels an der schönen, verkehrslosen Plaza Nueva ist sehr gut und ein ausgezeichneter Ausgangspunkt für Besichtigungen.

Das Hotel ist ein altes spanisches Haus mit einem geschlossenen Innenhof, in dem sich ein Restaurant befindet und Zimmern in oberen Stockwerken. Es war sehr sauber.

Das Bad schien aus besseren Zeiten zu stammen, denn es war und nur es war nur das Bad sehr gut ausgestattet, bis auf grässliches kaltes Licht der Energiesparlampen.

Cons:

Der Rezeptionist kam auf unseren Anruf hin aus einem anderen Hotel. Er gab uns das bestellte 3-Bett-Zimmer im ersten Stockwerk. Er war sehr hektisch und hatte keine Zeit für Erklärungen. Obwohl er Englisch verstand, hat er meine Fragen nach Lage des Zimmers nicht beantwortet. Mit Zahlencodes versehen, um das Zimmer und die Aussentür öffnen zu können, ließ er uns allein.

Das Zimmer erwies hatte kein Tageslicht, denn es hatte gar kein Fenster nach außen. In 1.60 m Höhe war lediglich eine nicht zu öffnende kleine Glasscheibe eingelassen, die jedoch direkt vor einer Wand stand. Im Flur gab es ein zu öffnendes Fenster, das jedoch auf den Innenhof mit demRestaurant hinausgeht.

Spartanisch ausgestattet mit schlichten alten Möbeln hatten wir drei Einzelbetten, eine lange Holzbank, einen kleinen Kühlschrank und einen kleinen Kleiderschrank. Kein Stuhl, kein Tisch, kein Spiegel. Farbflecken an der Wand rundeten den traurigen Eindruck ab.

Die Klimaanlage lief bereits und wir konnten sie nicht stoppen, da die vorgefundene Gebrauchsanweisung nicht zur Fernbedienung passte. Den Fernseher haben wir erst gar nicht anbekommen. Grauenhaft.

Frühstück gab es nicht Vorort wie auch keinen anderen Service. Keine Lobby, keinen Raum, wo sich ein Gast aufhalten könnte. Außer unserem Verließ !

2026-07-09 • via Nuitee
D
Domenico • couple • it
9
Pros:

Albergo bellissimo in ottima posizione di una città che ci ha conquistato

2026-07-09 • via Nuitee
O
Olca • solo_traveller • tr
10
Pros:

Merkeze çok yakın ama ses olmayan bir sokakta, alhambra sarayının altında bir yerlerde. Giriş çıkış çok kolay. Her gün sessiz sakin bir temizlik ekibi var. Ve mis gibi kokan yatak, çarşaf ve havlular var.

2026-07-06 • via Nuitee
J
Jakub • couple • cz
9
2026-07-06 • via Nuitee
A
Adriana María • couple • co
10
Chévere
Pros:

Cantidad de agua en el baño, tranquilidad y el confort de sus camas.

Cons:

Haber ofrecido opciones en el restaurante del hotel.

2026-07-03 • via Nuitee
Z
Zhaoyi • extended_group • ca
8
A cozy hideout at the foot of Alhambra
Pros:

Convenient location, strong AC, comfortable beds, helpful staff and great service. Cool electric keys.

Cons:

There is no other amenities other than your own room.

2026-07-03 • via Nuitee
F
Francisco • extended_group • es
7
2026-07-02 • via Nuitee
I
Inmaculada • solo_traveller • es
9
Alojamiento ideal para visitar la Alhambra y los principales monumentos de Granada
Pros:

La limpieza y ubicación en el Centro de la ciudad

Cons:

La habitación estaba poco iluminada

2026-06-27 • via Nuitee
O
Orietta • solo_traveller • it
8
Bella esperienza in struttura tradizionale
Pros:

Struttura molto accogliente nello stile andalusiano.

Cons:

Stanza un pó troppo buia con vista praticamente inesistente.

2026-06-27 • via Nuitee
A
Antonio • couple • es
10
La perfección existe
Pros:

Centrico, bonito, espacioso, tranquilo y con muy buena comunicació.

Cons:

Todo ha estado perfecto, superando nuestras espectativas.

2026-06-26 • via Nuitee