Hôtel et SPA du Château

Hotels
8.3 (2135 reviews)
123 Avenue du Clavier , Lagord , fr

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Spacious rooms
Cons:
Poor cleanliness
Inadequate maintenance
Cold pool water

Categories

Cleanliness
7.01
Multiple reviews mention issues such as mould, unclean areas, and a lack of proper maintenance.
Service
9.48
Generally positive feedback regarding the staff's willingness to assist and the good reception experience.
Location
9.52
Frequent mentions of good location throughout various reviews.
Room Quality
7.97
Positive aspects noted such as spaciousness, but some reviews indicated issues like cold water and poor maintenance.
Amenities
7.5
Mention of good amenities but also complaints regarding the spa, pool temperatures, and overall maintenance.
Value for Money
7.96
Mixed reviews on price versus quality, with some stating it doesn't meet expectations for a 3-star hotel.
Food and Beverage
8.51
Positive feedback on meals and breakfast options, though some breakfast service was unsatisfactory.
Overall Experience
8.48
Overall experience varies significantly, with some guests disappointed due to maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:21

Property Description

Luxurious 19th-Century Chateau in Lagord

Indulge in Relaxation and Fine Dining
Experience a heated indoor pool, beauty treatments, and regional cuisine at Le 123 restaurant with park views.

Elegant Rooms with Modern Amenities
Enjoy flat-screen TVs, mini-bars, and picturesque park views in select rooms, along with free internet access.

Convenient Location and Complimentary Services
Located just 4 km from La Rochelle, guests receive free private parking, access to hammam, and a short drive to the coast.

Book your stay at Hôtel Du Château for a blend of historic charm and modern luxury.

Important information:

The reception is open from 07:15 to 11:30 AM and from 4 to 8 PM

Please note that pets are allowed in the hotel but not in the restaurant.

Checks Vacances holiday vouchers are an accepted payment method.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 2135 reviews
Cleanliness: 7.01
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
R
Rafal solo_traveller fr
9
Pros:

Le cadre, la chambre, l’espace aquatique, le jardin, le petit déjeuner

Cons:

Les fourmis dans la chambre en rdc

2026-07-04 via Nuitee
C
Claire couple fr
8
Je recommande !
Pros:

Bien situé, dans une zone très calme. Personnel adorable et aux petits soins.
Chambre confortable et bien équipée.
Petits déjeuners copieux et avec du choix.
Piscine très agréable.

Cons:

Quelques petits signes de vétusté, surtout au niveau de la piscine.

2026-07-04 via Nuitee
J
Jenny solo_traveller gb
9
Pros:

An amazing place, such a beautiful building! Shops, cafe and patisserie close by.

2026-07-04 via Nuitee
M
MURIEL family_with_children fr
6
Cons:

Hamman ne fonctionne pas
Sauna pas assez chaud

2026-07-03 via Nuitee
S
Seth couple gb
9
2026-07-03 via Nuitee
B
bernard couple fr
8
Pros:

confort de la literie, amabilité de Moussa

Cons:

la déco de la chambre un peu vieillote

2026-07-02 via Nuitee
J
Jan couple nl
8
Comfortabel
Pros:

Mooi kasteel en tuin, rustig gelegen op korte reis afstand van het centrum van La Rochelle

2026-07-01 via Nuitee
F
Florine solo_traveller fr
9
2026-06-30 via Nuitee
A
Anastasia solo_traveller fr
6
Pros:

Personnel super accueillant et aux petits soins. Rien à dire sur ce point.
Literie agréable et le grand jardin est un plus.

Cons:

C'est vétuste et ça ne vaut pas le prix en termes de standing.
Il y avait des araignées dans la chambre et les couloirs (nous sommes phobiques...)
Tout est vieillissant... C'est fort dommage.

2026-06-30 via Nuitee
S
Steve couple gb
3
Hugely disappointing
Pros:

The only good thing about this hotel is the exterior which is very grand but once you get beyond the front door it rapidly goes downhill in almost every respect. Quite possibly a genuine spa hotel at some point many years ago but left to deteriorate and now shabby in many ways. Difficult to understand how they remain operational with so few facilities available.

Cons:

Where to start really. Staff could not have been more disinterested upon arrival and the reception desk is only open between very limited hours so it's pure luck we even got to see anyone as they shut the reception desk again not long after we arrived. The most minimal of bar options with only one white Belgian beer on offer and a small selection of soft drinks and no ice, ideal during a heatwave. Room whilst large showed signs of disrepair and neglect with ill fitting curtains allowing light in, dated bathroom, a fridge that didn't work and air conditioning with all the power of an aged asthmatic. 'Spa' facilities of a small, unkempt pool, tepid sauna and non operational steam room leading to a small courtyard immediately adjacent to the bin store. No actual spa reception and no one seemingly the tiniest bit interested in offering any of the purported spa services. Avoid breakfast as they charge 14 euros to provide the most basic continental breakfast which by the time we arrived had no remaining fresh bread, a tired and clearly old baguette and no hot food whatsoever. Go into La Rochelle for far better options at a lower cost. Hotel is also situated a couple of miles outside La Rochelle so be prepared to have to spend 40-50 euros a night to cover taxis. Overall very disappointing and not remotely how the hotel is portrayed online. Would definitely not return and would recommend finding alternative options as Hotel et SPA du Chateau is a long time past its sell by date.

2026-06-30 via Nuitee
F
Fayçal couple fr
7
Bonne étape
2026-06-29 via Nuitee
I
Irene couple ch
8
2026-06-29 via Nuitee
C
correia solo_traveller fr
9
2026-06-29 via Nuitee
A
Alexandre couple fr
10
2026-06-29 via Nuitee
J
Jean-Christophe solo_traveller fr
7
Pros:

Le calme de l'hôtel et ses grandes chambres.
Salle de bain vaste.
La Climatisation
Piscine, sauna et hammam.

Cons:

Qualité moyenne des produits du petit déjeuner.
Moquette couloir vétuste
Pas d'ampoule dans les spots de lecture chambre 109.

2026-06-29 via Nuitee
J
Joaquim couple es
9
2026-06-29 via Nuitee
D
DANIEL solo_traveller fr
9
Royal et à proximité du golf.
Pros:

La vie de château : espace, confort, ****

2026-06-28 via Nuitee
D
Dj solo_traveller ie
7
Pros:

Quite location near the airport

Cons:

Not much happening need to travel into town for food or drinks a bar and food for guests might bring in more income for the hotel

2026-06-28 via Nuitee
A
Anthony couple fr
4
Décevant
Pros:

L’extérieur qui est somptueux

Cons:

L’intérieur vétuste et moquette en apparence sale, piscine chaude et hamam vétuste comme l’intérieur de l’hôtel, prix trop excessif pour les petits déjeuners pour ce qui était proposé.

2026-06-28 via Nuitee
M
Margaret solo_traveller gb
6
Pros:

We like the comfortable bed and the air conditioning in the room

Cons:

It was a very suburban location, rather tired grounds, odd not to be able to dine in the dining room but having instead to eat dinner in the bedroom. The curtains were not well hung so there was a gap letting the light in

2026-06-27 via Nuitee