Candlewood Suites Fort Worth West by IHG

Hotels
•
Candlewood Suites
9 (333 reviews)
402 North Jim Wright Freeway , Fort Worth , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service
Amenities
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
8.38
Some issues with cleanliness mentioned, including bugs and hair in the bathtub.
Service
9.85
Standard quality for this hotel tier.
Location
10
Multiple reviews praised the location.
Room Quality
7.84
Several complaints about odors and discomfort.
Amenities
8.87
Amenities needed some improvement, but overall acceptable.
Value for Money
8.83
Good value mentioned, but some complaints may impact perception.
Food and Beverage
8.88
Some mention of coffee and breakfast not being included.
Overall Experience
9.37
Mixed reviews, but generally positive experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:51

Property Description

Convenient Location
Situated just off Interstate 820 and a short distance from Eagle Mountain Lake, Candlewood Suites West Fort Worth offers easy access to both the highway and natural attractions.

Fully-Equipped Suites
Experience comfort and convenience in our air-conditioned suites featuring fully-equipped kitchens, work desks, free Wi-Fi, satellite TV, and DVD players.

Amenities Galore
Enjoy 24-hour fitness center access, barbecue facilities, laundry services, and an outdoor gazebo with gas grills. Plus, indulge in complimentary tea and coffee throughout your stay.

Book your stay at Candlewood Suites West Fort Worth now to enjoy a seamless blend of comfort and convenience during your visit!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 333 reviews
Cleanliness: 8.38
Service: 9.85
Location: 10
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 9.37
P
Parkinson • solo_traveller • us
9
2026-05-23 • via Nuitee
P
Parkinson • solo_traveller • us
10
2026-05-23 • via Nuitee
L
Luz • solo_traveller • us
1
Pros:

La muchacha que trabaja en la tarde enfrente y las que limpian muy amables

Cons:

La señora mayor que trabaja turno de la mañana super mal educada y nada empatica ni habla bien a los clientes! El cuarto olía horrible y tenia 2 cucarachas en mi cuarto que tuve que matar yo misma! No volveré ahi y hable al hotel y no he tenido respuesta ni una disculpa! Y tengo fotos!

2026-05-17 • via Nuitee
K
Kevin • solo_traveller • sv
3
Very disappointing stay. Poor cleanliness, uncomfortable amenities, and unfriendly service.
Pros:

Honestly, there wasn’t a single aspect of the stay that met my expectations.

Cons:

This was genuinely one of the worst hotel experiences I’ve ever had. The room had a very unpleasant smell from the moment I walked in, and the condition of the room overall felt neglected. My bed sheets even had a blood stain on them, which was unacceptable.

The towels were by far the worst I’ve ever used in a hotel, they were extremely rough, thin, and dry, nothing close to what you would expect for the price paid.

The service was also very disappointing. The staff felt cold and unhelpful, and they weren’t even able to provide fresh towels to the room when requested.

Another major issue was housekeeping. The hotel does not clean rooms daily like a normal hotel, but only once a week, and this was not clearly communicated upfront. Unfortunately, the smell and overall cleanliness of the property reflected that policy.

I would absolutely not recommend staying here.

2026-05-15 • via Nuitee
H
Harald • extended_group • de
1
The hotel stole my money
Pros:

Nothing at all

Cons:

The hotel canceld my room because there was no room for me but the took my money

2026-05-08 • via Nuitee
M
Mark • solo_traveller • us
5
2026-05-07 • via Nuitee
A
Ashley • solo_traveller • us
1
I would never stay there again. We were gonna stay an extra week but they booked the room out from under us after we tol
Pros:

The location was ok.

Cons:

The place was dirty. The maids seemed lazy. There were wrappers & trash on the floor in the hallways. It looked like the maids on the 4th floor rarely swept the carpets. The level we stayed on had trash & filth on the floor the whole 2 weeks we were there. Our room wasn’t well cleaned either & things were broken. The shower rack was broken & the curtain wouldn’t stay put because it looked like someone had pulled on it because it jiggled around & the microwave handle was broken. The staff at the front desk was generally rude except for one redhead which was sweet. The overweight lady that is there during the day was extremely rude with a bad attitude & no one seemed to like her. The night lady with the gray hair was very sweet & pleasant. The hispanic maintenance guy was very sweet as well & always asked me how I was whenever I saw him.

2026-05-04 • via Nuitee
F
Fritz • solo_traveller • de
8
Einwandfreie Adresse.
Pros:

Die umfängliche Suitenausstattung in einwandfreier Funktion.

2026-05-04 • via Nuitee
R
Robert • couple • us
9
2026-05-01 • via Nuitee
M
Murillo • solo_traveller • us
10
Pros:

Clean, beds comfy, and friendly staff

2026-04-26 • via Nuitee
H
Hanizah • solo_traveller • us
10
Pros:

Almost everything

Cons:

A bit far west than I expected.

2026-04-24 • via Nuitee
• couple • us
8
2026-04-21 • via Nuitee
S
Stefan • solo_traveller • us
7
2026-04-21 • via Nuitee
5
5cf767e3bd00706863f7cd2a16944ecd • extended_group • de
1
2026-04-18 • via Nuitee
T
Taylor • family_with_children • us
10
Pros:

clean

2026-03-26 • via Nuitee
J
Joel • family_with_children • us
8
2026-03-16 • via Nuitee
B
Billue • family_with_children • us
10
Pros:

Great room and customer service was great!

Cons:

Parking wasn't easy to find!

2026-03-15 • via Nuitee
R
Rebecca • couple • us
10
We love this hotel very friendly staff and rooms are great
Pros:

It’s welcoming

Cons:

It had a Stan on the carpet

2026-03-04 • via Nuitee
D
D • couple • us
10
Great Stay
Pros:

Room was tidy. Nice room for price.

Cons:

Wish there were blackout curtains. I like it really dark when I sleep.

2026-02-27 • via Nuitee
C
Cesar • couple • us
7
2026-01-25 • via Nuitee