Spicers Balfour Brisbane

Hotels
9.4 (456 reviews)
37 Balfour St, New Farm , Brisbane , AU
+61 1300 597 540

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent staff
Fantastic breakfast
Great location
Cons:
Noise from neighboring rooms
Minor issues with cleanliness

Categories

Cleanliness
8.34
There were bugs in the kitchen area. Some rooms had issues with cleanliness.
Service
10
Staff were praised for being friendly, helpful, and accommodating.
Location
10
Great location, very central and convenient, with easy access to public transport.
Room Quality
8.84
Some rooms had minor issues like curtains and noise from above.
Amenities
9.34
Good amenities like food options and special touches, but a pool was missed.
Value for Money
8.84
For the price, some guests found the rooms a bit cramped.
Food and Beverage
9.84
Breakfast was highlighted as fantastic, with good food throughout the stay.
Overall Experience
10
Overall, guests had a wonderful experience, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:59

Property Description

Luxurious Boutique Hotel in New Farm

Award-Winning Accommodation: Experience luxury at Spicers Balfour Hotel with stylish rooms equipped with modern amenities like flat-screen TVs and Nespresso coffee machines.

Rooftop Bar and Culinary Delights: Indulge in cocktails at the rooftop bar with stunning city views or savor Modern Vietnamese cuisine at The Balfour Kitchen.

Event Spaces and Convenience: Whether for business or pleasure, take advantage of the private dining room, function room, and proximity to Brisbane Airport for seamless travel.

Book your stay at Spicers Balfour Hotel now and elevate your Brisbane experience.

Important information:

Credit Card Payments accepted at our retreats are subject to a processing fee (Visa & Mastercard 1%, American Express 3.3%, Union Pay 2.5%). Bookings of 5 or more rooms will be considered as a group and have separate T&C.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Guest Reviews

9.4
Based on 456 reviews
Cleanliness: 8.34
Service: 10
Location: 10
Room Quality: 8.84
Amenities: 9.34
Value for Money: 8.84
Food and Beverage: 9.84
Overall Experience: 10
S
Sioned • couple • au
10
2026-09-16 • via Nuitee
S
susan • couple • au
8
We love staying at the Balfour, staff are great, very welcoming, authentic Queenslanders.
Pros:

Great location, easy to walk to the city cat terminal and travel on the river to South Bank etc.

Cons:

In an otherwise immaculate bathroom it was a discordant note to find for the second time and in a different room that the cleaners need to scrub around the base of the handbasin taps.

2026-08-25 • via Nuitee
E
Emma • solo_traveller • au
10
Thank you for a great stay - staff were wonderful
Pros:

Stylish, warm and comfortable

2026-08-19 • via Nuitee
L
Linda • solo_traveller • au
9
Pros:

Location was a really nice neighbourhood with lots of cafes and restaurants.

Cons:

Room was a little dark, we like a lot of natural light.

2026-08-17 • via Nuitee
D
David • couple • gb
3
Great staff, terrible room (suite 12)
Pros:

Staff amazing.

Cons:

Accommodation poor (suite 12).
For the same money we had two nights at the Emporium which was outstanding (room 1701).

2026-08-14 • via Nuitee
A
Allan • couple • au
9
The duty manager handled our issue very well and we got upgraded without any fuss.
Pros:

An urban inner city oasis with a nod to past architecture.

Cons:

The hot water in our original unit did not work.

2026-07-20 • via Nuitee
B
Barry • solo_traveller • au
10
2026-07-20 • via Nuitee
K
Katherine • couple • au
9
2026-07-14 • via Nuitee
J
Julie • couple • au
10
2026-07-12 • via Nuitee
N
Natalie • family_with_children • au
9
2026-07-06 • via Nuitee
B
bert • extended_group • be
10
2026-07-02 • via Nuitee
C
Claire • couple • au
8
I had a lovely time at Spicers Balfour reduced only slightly by the stress of getting in and out of the car park.
Pros:

The location was lovely, food was exceptional and room was very clean and comfortable. The staff were very friendly and helpful.

Cons:

The car park was extremely pokey and I expected more from a five star property. There was also quite a bit of noise heard in the room from the restaurant in the early mornings and late at night.

2026-06-28 • via Nuitee
S
Simon • couple • au
9
Easy, Friendly and Comfortable
Pros:

Cathy at the front desk was uber professional and friendly. Talked me into breakfast at the restaurant, and it was very very delicious!

Cons:

N/A

2026-06-16 • via Nuitee
S
stephen • extended_group • au
9
2026-06-15 • via Nuitee
J
Joanne • couple • au
10
2026-06-13 • via Nuitee
J
Julie • couple • au
10
Pros:

Lovely building and wonderful staff

2026-05-27 • via Nuitee
J
Jason • couple • au
8
The staff are amazing thank you all for a great weekend
Pros:

Room 1 Needs a little attention soon lights not working A/C vents need cleaning and maybe carpet needs to be replaced

2026-05-14 • via Nuitee
G
Gwyneth • couple • nz
9
Pros:

Great location close to fay

2026-05-04 • via Nuitee
G
Gillian • couple • au
10
Great location close to the action but far enough away to also have a peaceful relaxing time too.
Pros:

We loved everything about our stay the location, the breakfast, the Bath and especially the Sun Room in our Suite, took us back to a bygone era. Very Special!

Cons:

I didn't like leaving!

2026-05-04 • via Nuitee
S
Samantha • couple • au
7
Love place to stay except for the above
Pros:

I love the location and decor

Cons:

My last stay I had a very small room alongside an abandoned swimming pool that was totally green and putrid in the neighbouring property. Our windows didn’t have fly screens so I had to keep the windows closed the whole time. Not the most pleasant view out the window.

2026-04-17 • via Nuitee