First Hotel Skansen

Hotels
•
First Hotels
8.5 (1745 reviews)
Storgata 105 , Tromsø , no

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Family rooms
Non-smoking throughout
Private parking

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room not cleaned daily
Lack of shampoo and basic amenities

Categories

Cleanliness
7.14
Reports of outdated bathroom facilities and poor room cleaning impact cleanliness perception.
Service
9.61
Staff were noted for being friendly, helpful, and responsive to issues.
Location
9.65
Many reviews highlighted the convenient and central location of the hotel.
Room Quality
8.1
Mixed sentiments; some rooms were noted as outdated or having issues like beds against the wall.
Amenities
8.63
Amenities such as breakfast variety were highlighted positively but some facilities like elevators had issues.
Value for Money
7.09
Guests felt the price did not match the basic offerings and quality of service.
Food and Beverage
8.64
Generally good breakfast options, although some comments indicated room for improvement.
Overall Experience
9.11
Overall guests had a positive experience despite issues with cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 19:06

Property Description

Central Location
Conveniently situated near top attractions such as The Polar Museum and Arctic Cathedral.

Comfortable Rooms
Enjoy well-appointed rooms with modern amenities and picturesque mountain views.

Delicious Breakfast
Start your day right with a hearty buffet or continental breakfast option.

For a memorable stay in Tromsø, book your room at Enter Skansen Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Location

Guest Reviews

8.5
Based on 1745 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.09
Food and Beverage: 8.64
Overall Experience: 9.11
K
Kevin • couple • gb
6
A transit hotel that does what it says on the tin
Pros:

Centrally located

Cons:

Very ver basic

2026-07-04 • via Nuitee
J
Jürgen • couple • de
8
Hotel mit Standortvorteilen für Unternehmungen in Tromsö
Pros:

Sehr hilfreiches und freundliches Personal, separates Schlafzimmer, Wohnbereich und Bad, Frühstück genügend große Auswahl, schmackhaft, hervorragende Lage für Unternehmungen, hatten in Tromsö noch kein Mietfahrzeug, Preis-/Leistungsverhältnis gemessen an Norwegischen Standards noch o. k., Hotel würden wir jederzeit wieder wählen.

Cons:

Baumaßnahmen an der Außenfassade. Aber keine Kritik, muss halt manchmal sein... Keine störende Lärmbelästigung!

2026-07-04 • via Nuitee
J
Jørgen • couple • no
8
2026-07-04 • via Nuitee
S
Sari • solo_traveller • fi
8
Pros:

Huone oli hyvän kokoinen, siellä oli hyvä ilma. Vuode ehkä hieman liian pehmeä, mutta peitto ja tyynyt mukavat. Kylpyhuone erinomainen. Monipuolinen aamiainen, ystävällinen henkilökunta. Hotelli sijaitsi keskeisellä kohdalla, lähellä kävelykatua.

Cons:

Auton parkkipaikka oli ahdas ja keskellä purkutyömaata.

2026-07-04 • via Nuitee
B
balazs • extended_group • hu
9
2026-07-03 • via Nuitee
E
Elin Sæterøy • solo_traveller • no
9
2026-07-03 • via Nuitee
B
Bruce • couple • au
10
Pros:

Excellent breakfast

Cons:

Car parking area was a bit crappy considering amount paid for a reserved spot.

2026-07-03 • via Nuitee
M
Martyna • couple • pl
8
Pros:

Dobra lokalizacja. Czyste pokoje, dobre śniadanie.

Cons:

Małe pokoje.

2026-07-03 • via Nuitee
M
Mariusz_7b1 • solo_traveller • pl
10
Pros:

Hotel położony praktycznie w centrum. Pokoje czyste i schludne, obsługa, szalenie miła. Śniadania dobre. Ekspresowe zameldowanie, co po wielu godzinach podróży jest niewatpliwie dużym plusem. Podsumowujac bardzo chetnie wroce do tego hotelu i szczerze polecam.

2026-07-03 • via Nuitee
L
Luigi • couple • it
10
2026-07-03 • via Nuitee
J
Jarle Morten • solo_traveller • no
7
Pros:

Det meste på gjennomsnittet

2026-07-03 • via Nuitee
J
Juha-Matti • solo_traveller • fi
8
2026-07-02 • via Nuitee
J
JACEK • solo_traveller • pl
10
Pros:

Lokalizacja. Dobre śniadanie.

2026-07-02 • via Nuitee
M
Michael • couple • de
8
Pros:

Die Lage des Hotels war sehr günstig zwischen Brücke und Fußgängerzone gelegen.
Zimmer und Frühstücksraum zweckmässig und sauber.

Cons:

Leider waren die Parkplätze bereits voll und der Rezeptionist konnte uns keine klare Auskunft über die Parksituation in der Nähe geben. Frühstück war ok, aber nicht so viel Auswahl

2026-07-02 • via Nuitee
F
Fredrik • solo_traveller • se
6
Pros:

Läget var ok

Cons:

Rummet var trångt, sängen smal

2026-07-02 • via Nuitee
M
Mucea • couple • ro
9
Pros:

Camera curata, paturi foarte bune si perdele de asemenea foarte bune pentru perioada de vara care nu au lasat lumina sa intre noaptea.
Mic dejun variat, personal foarte amabil.
Am fost ajutati sa facem check in dupa ora inchiderii receptiei

Cons:

Peretii putin cam subtiri

2026-07-01 • via Nuitee
U
Uwe • solo_traveller • de
7
Cons:

Die Betten waren viel zu weich.
Das kostenpflichtige Parken in einem baufälligem Hinterhof war sehr teuer (ca. 30€ pro Nacht)

2026-07-01 • via Nuitee
S
Steinar • solo_traveller • no
8
Pros:

Hyggelige folk som jobbet ved hotellet og at rommet var rent. Veldig fornøyd med at badet var av god standard.

2026-07-01 • via Nuitee
P
Paakkonene • solo_traveller • fi
10
Pros:

Viihtyisä pieni hotelli erinomaisella paikalla kävelykadun päässä. Maistuva aamiainen.

2026-07-01 • via Nuitee
J
Jaan • couple • ee
10
2026-07-01 • via Nuitee