First Hotel Skansen

Hotels
•
First Hotels
8.5 (1806 reviews)
Storgata 105 , Tromsø , no
+47 77 62 95 00

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Family rooms
Non-smoking throughout
Private parking

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room not cleaned daily
Lack of shampoo and basic amenities

Categories

Cleanliness
7.14
Reports of outdated bathroom facilities and poor room cleaning impact cleanliness perception.
Service
9.61
Staff were noted for being friendly, helpful, and responsive to issues.
Location
9.65
Many reviews highlighted the convenient and central location of the hotel.
Room Quality
8.1
Mixed sentiments; some rooms were noted as outdated or having issues like beds against the wall.
Amenities
8.63
Amenities such as breakfast variety were highlighted positively but some facilities like elevators had issues.
Value for Money
7.09
Guests felt the price did not match the basic offerings and quality of service.
Food and Beverage
8.64
Generally good breakfast options, although some comments indicated room for improvement.
Overall Experience
9.11
Overall guests had a positive experience despite issues with cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 19:06

Property Description

Central Location
Conveniently situated near top attractions such as The Polar Museum and Arctic Cathedral.

Comfortable Rooms
Enjoy well-appointed rooms with modern amenities and picturesque mountain views.

Delicious Breakfast
Start your day right with a hearty buffet or continental breakfast option.

For a memorable stay in Tromsø, book your room at Enter Skansen Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Location

Guest Reviews

8.5
Based on 1806 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.09
Food and Beverage: 8.64
Overall Experience: 9.11
M
Marina • solo_traveller • it
8
Posizione centrale ottima
Pros:

Posizione centrale
Camera
Pulizia

Cons:

Parcheggio in una piccola corte abbandonata a pagamento.

2026-07-25 • via Nuitee
J
Johann • couple • at
9
Sauberes Hotel, nettes Personal. Gutes Frühstückbuffet.
Pros:

Sehr gutes Buffet.

Cons:

Alles ok. Es gibt nichts auszusetzen.

2026-07-25 • via Nuitee
N
Niko • solo_traveller • fi
9
Pros:

Erittäin hyvä aamiainen, hyvä sijainti

2026-07-25 • via Nuitee
R
raffaella • solo_traveller • it
8
Contenti!
Pros:

La posizione e la camera, anche se un po' piccola.

Cons:

La colazione , ricca e piacevole ma credo che sui tavoli sarebbe meglio una tovaglietta e vadano puliti tra un ospite e l'altro.

2026-07-24 • via Nuitee
H
Helga • family_with_children • at
8
We would be pleased to come again!
Pros:

Very nice reception, beautiful area, room for 3 adults, reserved parking space, very good buffet breakfast

Cons:

Windows to backyard cannot be opened

2026-07-24 • via Nuitee
C
Claudia • couple • it
9
Pros:

siamo stati solo una notte, ma siamo stati molto bene. Il check in alla reception è stato facile ed esaustivo e il ragazzo molto gentile; apprezzato il fatto che ci abbia fatto pagare il parcheggio metà prezzo, visto eravamo in moto. La camera pulita, silenziosa e piuttosto ampia, tutto molto pulito. Buona la colazione compresa. L'hotel è vicinissimo al centro e all'area pedonale, molto comodo per una passeggiata.

2026-07-24 • via Nuitee
T
Teresa • solo_traveller • at
9
2026-07-24 • via Nuitee
A
Alessandra • solo_traveller • it
9
Bell'albergo in centro a Tromsø
Pros:

Albergo carino in centro a Tromsø. Ottima colazione. Bella camera.

Cons:

Il parcheggio, dietro all'albergo da sistemare per poter ottimizzare i posti auto.

2026-07-24 • via Nuitee
A
Anna • couple • de
6
Cons:

Es gab keine Parkplätze, obwohl damit geworben wurde und man diese auch im Vorhinein nicht buchen konnte, es gab keine Steckdosen im Bad oder bei dem Spiegel im Flur und bei den Betten hat man jede einzelne Feder gehört und gespürt

2026-07-23 • via Nuitee
R
Raphaëlle • couple • fr
9
Pros:

Bon pdj. Personnel accueillant et attentionné (on a pu être changer de chambre car la télé ne marchait pas dans la 1ere qui nous avait été attribuée).
Localisation idéale de l'hôtel pour découvrir Tromso.
Au calme. Chambre bien insonorisée.

Cons:

Chambre un peu petite mais rapport qualité / prix imbattable!

2026-07-23 • via Nuitee
L
Low • solo_traveller • sg
10
2026-07-23 • via Nuitee
S
Saara • solo_traveller • fi
8
Saara
Pros:

Hyvä sijainti. Vastaanoton henkilökunta ystävällistä. Siisti huone. Parkkipaikka takapihalla.

Cons:

Gluteenittomuus pitäisi huomioida aamupalalla paremmin. Olin ilmoittanut erikoisruokavaliosta etukäteen varausta tehdessäni.
Kolmannen kerroksen huoneet melko pieniä. Vähän tilaa laukuille ja vaatteille.

2026-07-23 • via Nuitee
I
Irene • family_with_children • at
9
2026-07-22 • via Nuitee
T
Tomi • solo_traveller • fi
8
2026-07-22 • via Nuitee
B
Bryndis • couple • no
1
A horrible room
Pros:

Its downtown

Cons:

The room was horrible.
No chair and no way to sit confortable in bed with a windowshelf in back.
Tv on a sidewall and no way to sit in front of it to watch.
Curtains stuck behind bed. Difficult to draw them so we had the light from midnight sun all night and the house across the street had full view over the room.
There was only one bedsidetable.
There was one book light on the middle of the wall and it would have shone a light over our feet if we had used it but unfortunetly we had no use for that.

2026-07-22 • via Nuitee
B
BARON-GAI • solo_traveller • fr
8
2026-07-22 • via Nuitee
S
Sonja • couple • fi
10
Mukava pieni hotelli hyvällä sijainnilla, pehmeät sängyt, hyvä aamiainen ja ystävällinen henkilökunta
Pros:

Loistava sijainti ja erinomainen ja monipuolinen aamupala. Pysäköinti keskustassa on kallista mutta hotelli tuli hyvin vastaan toisen vuorokauden hinnassa.

Cons:

Aamiaishuone on pienehkö. Kannattaa välttää ruuhkaa, mene joko klo 8 tai klo 9.30.

2026-07-22 • via Nuitee
J
Julie • solo_traveller • be
10
Nice hotel
Pros:

Friendly staff, nice room, great quality for the price

Cons:

Parking fills up quickly, we had to park elsewhere

2026-07-21 • via Nuitee
S
Sami • solo_traveller • fi
9
Pros:

Quiet, clean, nice little hotel with excellent location

Cons:

Extra cost for parking

2026-07-21 • via Nuitee
K
Katarzyna • couple • fr
10
Parfait
Pros:

Tout est parfait! Le personnel de l’hôtel très aidant. La localisation, près du centre et des arrêts de bus (dont la connexion avec l’aéroport).

2026-07-21 • via Nuitee