First Hotel Skansen

Hotels
•
First Hotels
8.5 (1656 reviews)
Storgata 105 , Tromsø , no

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Facilities

Parking
Non-smoking rooms
Family rooms
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Internet access

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room not cleaned daily
Lack of shampoo and basic amenities

Categories

Cleanliness
7.14
Reports of outdated bathroom facilities and poor room cleaning impact cleanliness perception.
Service
9.61
Staff were noted for being friendly, helpful, and responsive to issues.
Location
9.65
Many reviews highlighted the convenient and central location of the hotel.
Room Quality
8.1
Mixed sentiments; some rooms were noted as outdated or having issues like beds against the wall.
Amenities
8.63
Amenities such as breakfast variety were highlighted positively but some facilities like elevators had issues.
Value for Money
7.09
Guests felt the price did not match the basic offerings and quality of service.
Food and Beverage
8.64
Generally good breakfast options, although some comments indicated room for improvement.
Overall Experience
9.11
Overall guests had a positive experience despite issues with cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 19:06

Property Description

Central Location
Conveniently situated near top attractions such as The Polar Museum and Arctic Cathedral.

Comfortable Rooms
Enjoy well-appointed rooms with modern amenities and picturesque mountain views.

Delicious Breakfast
Start your day right with a hearty buffet or continental breakfast option.

For a memorable stay in Tromsø, book your room at Enter Skansen Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Location

Guest Reviews

8.5
Based on 1656 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.09
Food and Beverage: 8.64
Overall Experience: 9.11
M
Merete Skovlund • solo_traveller • dk
7
Pros:

Beliggenheden

Cons:

Manglende parkeringsmulighed, da deres parkeringsplads var lukket.

2026-06-13 • via Nuitee
M
Maria • couple • pt
8
2026-06-13 • via Nuitee
C
Christof • solo_traveller • de
8
Pros:

Personal hilfsbereit bei Parksituation

Cons:

Frühstück unterdurchschnittlich; Parksituation für Anreise mit Auto eher schlecht.

2026-06-13 • via Nuitee
E
Enrico • solo_traveller • it
10
Benissimo
Pros:

Ottima cortesia del personale. Stanza pulitissima

Cons:

Nulla

2026-06-13 • via Nuitee
A
Anne • couple • no
8
2026-06-12 • via Nuitee
A
Anne • couple • no
9
2026-06-12 • via Nuitee
J
Julian • solo_traveller • de
8
2026-06-12 • via Nuitee
E
Eva • couple • de
9
Für einen Städtetrip super gelegen
Pros:

Sehr stadtnah gelegen, alle Sehenswürdigkeiten sind leicht zu erreichen. Die öffentlichen Verkehrsmittel sind sehr nah. Das Personal ist sehr freundlich und kompetent. Im Eingangsbereich wurden Kaffee,Tee und Kekse als Service angeboten.

2026-06-11 • via Nuitee
C
Chelsea • couple • ca
9
Pros:

Great location, Amazing breakfast

2026-06-11 • via Nuitee
S
Syrjäläinen • solo_traveller • it
8
2026-06-11 • via Nuitee
F
Friedel • couple • de
7
2026-06-11 • via Nuitee
R
ronen • solo_traveller • il
8
2026-06-11 • via Nuitee
R
Roberto • extended_group • it
8
2026-06-10 • via Nuitee
J
Joan • couple • nl
8
Pros:

Goed bereikbaar. Prima bed.

Cons:

Weinig ruimte tussen bed en muur. Geen mogelijkheid om telefoon op bijvoorbeeld een nachtkastje te leggen en daar op te laden

2026-06-10 • via Nuitee
F
Fulvio • extended_group • it
9
Ottimo soggiorno in struttura molto accogliente
Pros:

Stanza accogliente, personale molto gentile, colazione abbondante, vicino a tutto e con un ottimo rapporto qualità prezzo

Cons:

Unico neo: mancava una scrivania o un posto dove poter lavorare in stanza

2026-06-10 • via Nuitee
M
Mathieu • couple • ch
7
Très bien situé mais bruyant le week-end pour les chambres qui donnent sur la rue.
Pros:

Situé à proximité directe du centre et proche du port. Les chambres sont propres et le lit confortable.

Cons:

La salle du petit déjeuner est largement sous dimensionnée (queue pour manger). Sa proximité avec le centre fait que la rue est très bruyante la nuit le week-end (nombreux fêtards).

2026-06-09 • via Nuitee
K
Katrin • couple • se
4
Cons:

Poor breakfast

2026-06-09 • via Nuitee
C
christopher • solo_traveller • se
9
Very Plesent
Pros:

Close to the city. helpful staff

Cons:

Wifi went down in the middle of my visit and was not fixed by the time I left.

2026-06-09 • via Nuitee
L
Lill Margrethe • couple • no
4
Pros:

Ikke så veldig mye, for å være ærlig

Cons:

Dårlig frokostutvalg; da jeg ankom frokostsalen en halvtime før stengetid, var det tomt for både brød og knekkebrød. De hadde visst gått tom for brød. Dette mener jeg er dårlig service ( de kunne f.eks reist til butikken og kjøpt brød der). Synes også det er en uting at INGEN av de ansatte snakket norsk.

2026-06-09 • via Nuitee
A
Anna • extended_group • pl
10
Wspaniale!
Pros:

Dobra lokalizacja, pokoje czyste, kawa, herbata w pokoju. Obsługa bardzo miła i przyjazna. Serdecznie polecamy!

2026-06-09 • via Nuitee