First Hotel Skansen

Hotels
First Hotels
8.5 (1948 reviews)
Storgata 105 , Tromsø , no

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Family rooms
Non-smoking throughout
Private parking

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room not cleaned daily
Lack of shampoo and basic amenities

Categories

Cleanliness
7.14
Reports of outdated bathroom facilities and poor room cleaning impact cleanliness perception.
Service
9.61
Staff were noted for being friendly, helpful, and responsive to issues.
Location
9.65
Many reviews highlighted the convenient and central location of the hotel.
Room Quality
8.1
Mixed sentiments; some rooms were noted as outdated or having issues like beds against the wall.
Amenities
8.63
Amenities such as breakfast variety were highlighted positively but some facilities like elevators had issues.
Value for Money
7.09
Guests felt the price did not match the basic offerings and quality of service.
Food and Beverage
8.64
Generally good breakfast options, although some comments indicated room for improvement.
Overall Experience
9.11
Overall guests had a positive experience despite issues with cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 19:06

Property Description

Central Location
Conveniently situated near top attractions such as The Polar Museum and Arctic Cathedral.

Comfortable Rooms
Enjoy well-appointed rooms with modern amenities and picturesque mountain views.

Delicious Breakfast
Start your day right with a hearty buffet or continental breakfast option.

For a memorable stay in Tromsø, book your room at Enter Skansen Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Location

Guest Reviews

8.5
Based on 1948 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.09
Food and Beverage: 8.64
Overall Experience: 9.11
A
Alin Nereid solo_traveller ro
9
2026-08-15 via Nuitee
P
Przemysław solo_traveller pl
10
Pros:

Bardzo uprzejmi ludzie, spakowali nam sniadanie z kolejnego dnia mimo ze opuszczalismy hotel w srodku nocy i nie zlapalibysmy sie na sniadanie rano

2026-08-15 via Nuitee
A
Angelo solo_traveller it
8
2026-08-15 via Nuitee
N
Nicole extended_group at
9
Pros:

Die Lage und das Frühstück ist super!

2026-08-15 via Nuitee
C
Chia-Chang couple tw
10
乾淨整潔,性價比高,服務也好,值得推薦的住宿。早餐也很大方。
Pros:

乾淨舒適,性價比超高,早餐值得稱讚。

Cons:

沒有

2026-08-15 via Nuitee
F
Fabiola couple it
10
2026-08-14 via Nuitee
S
Silvia couple it
9
Ottimo per visitare Tromso!
Pros:

Posizione e colazione

2026-08-14 via Nuitee
M
Minna couple fi
6
2026-08-14 via Nuitee
S
Soledad solo_traveller fr
10
Pros:

Très bon emplacement, chalbre confortable. Petit déjeuner copieux et très bon.

Cons:

Le ménage dans les chambres pourrait être amelioré, pas mal de poussière entre le mur et le lit et bureau.

2026-08-14 via Nuitee
M
Massimiliano solo_traveller it
9
2026-08-14 via Nuitee
C
Christian Klingenberg solo_traveller no
8
2026-08-14 via Nuitee
S
simone extended_group it
9
2026-08-14 via Nuitee
E
Ewa solo_traveller pl
10
Pros:

Hotel blisko mariny, na czym nam akurat bardzo zależało bo przylecieliśmy na rejs. Przemiła obsługa poczekała na Nas w recepcji mimo późnych godzin. Bardzo dobry kontakt z hotelem, informacje o zameldowaniu na bieżąco na booking i mailu.
Czysto, śniadanie w cenie, kawa i herbata w holu i w pokojach gratis.
Polecamy!

2026-08-14 via Nuitee
B
Barbara family_with_children it
10
2026-08-14 via Nuitee
B
Barbara solo_traveller it
9
Pros:

La posizione perfetta, a due passi dal centro, e lo staff sempre molto gentile. La colazione ottima e ricca. Poi all'ingresso era sempre disponibile caffè, the e biscotti...una coccola quotidiana.

Cons:

Il fatto di non avere parcheggio (era in ristrutturazione) ed aver parcheggiato la macchina in un'altra struttura al prezzo di 350 NOK a notte (circa 32 euro)

2026-08-14 via Nuitee
G
Greenman95 solo_traveller it
10
2026-08-13 via Nuitee
A
Alexandra solo_traveller de
9
Hotel mit sehr gutem Preis-/Leistungsverhältnis zentrumsnah
Pros:

Während unserer Reise durch Nordnorwegen haben wir die letzten beiden Tage in Tromsø im First Hotel Skansen verbracht.
Das Preis-/Leistungsverhältnis ist dort wirklich super. Gutes und reichhaltiges Frühstück sowie Kaffee, Tee und Gebäck standen jederzeit in der Lobby kostenfrei zur Verfügung. In ca. 5 - 10 Minuten Fußweg ist man im Zentrum, Lage also auch optimal. Die Zimmer waren sauber und die Betten bequem. Mit Schränken haben's die Norweger nicht so ...

Das Personal war freundlich und zuvorkommend. Zunächst hatten wir im Schwesterhotel First City Hotel einen Parkplatz gebucht. Der hoteleigene Skansen Parkplatz wird zur Zeit umgebaut. Seitens des Hotelpersonals bot man uns vor Ort allerdings einen Stellplatz im Fjellet Parkhaus an. Was für ein Glück! Die Einfahrt zum First City Hotel Parkplatz war eine Zumutung! Nichts für ungeübte Autofahrer und große Autos. Dort hätten wir uns beinahe festgefahren.

Alles in allem hatten wir dort einen angenehmen Aufenthalt und würden dieses Hotel wieder buchen.

2026-08-13 via Nuitee
K
Karl-Heinz solo_traveller de
8
Pros:

Recht zentral gelegen

Cons:

Keine kostenlose Parkplätze vorhanden

2026-08-13 via Nuitee
L
Lorenzo Alessandro solo_traveller it
8
Accogliente e confortevole
Pros:

Posizione ottima, personale molto gentile, colazione abbondante e varia.

Cons:

Ventilazione camera leggermente rumorosa, garage presso altra struttura a 500 metri.

2026-08-12 via Nuitee
G
gadi gonen solo_traveller il
9
2026-08-12 via Nuitee