First Hotel Skansen

Hotels
•
First Hotels
8.5 (1948 reviews)
Storgata 105 , Tromsø , NO
+47 77 62 95 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Family rooms
Non-smoking throughout
Private parking

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room not cleaned daily
Lack of shampoo and basic amenities

Categories

Cleanliness
7.14
Reports of outdated bathroom facilities and poor room cleaning impact cleanliness perception.
Service
9.61
Staff were noted for being friendly, helpful, and responsive to issues.
Location
9.65
Many reviews highlighted the convenient and central location of the hotel.
Room Quality
8.1
Mixed sentiments; some rooms were noted as outdated or having issues like beds against the wall.
Amenities
8.63
Amenities such as breakfast variety were highlighted positively but some facilities like elevators had issues.
Value for Money
7.09
Guests felt the price did not match the basic offerings and quality of service.
Food and Beverage
8.64
Generally good breakfast options, although some comments indicated room for improvement.
Overall Experience
9.11
Overall guests had a positive experience despite issues with cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 19:06

Property Description

Central Location
Conveniently situated near top attractions such as The Polar Museum and Arctic Cathedral.

Comfortable Rooms
Enjoy well-appointed rooms with modern amenities and picturesque mountain views.

Delicious Breakfast
Start your day right with a hearty buffet or continental breakfast option.

For a memorable stay in Tromsø, book your room at Enter Skansen Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Location

Guest Reviews

8.5
Based on 1948 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.09
Food and Beverage: 8.64
Overall Experience: 9.11
B
Belen • couple • es
9
2026-10-24 • via Nuitee
N
Nilsdatter • couple • no
10
Pros:

Alt var kjempebra blir å bo flere ganger hos dere.

2026-10-23 • via Nuitee
N
Niels • couple • be
8
2026-10-23 • via Nuitee
M
Marzena L. • couple • pl
10
Bardzo dobry hotel w centrum Tromsø
Pros:

Świetna lokalizacja. Ciepłe napoje inclusive.
Świetny widok z pokoju. Bardzo wygodne łóżko. Bardzo dobre śniadanie. Pomocny personel. Korzystny cenowo w październiku.

Cons:

Jedyny minusik za słabą kawę. Wszystko inne oceniam bardzo dobrze.

2026-10-23 • via Nuitee
M
minjaelina • couple • fi
8
Yhden yön staycationiksi ihan passeli
Pros:

Siistit tilat. Hyvä aamiainen. Hyvä sijainti

Cons:

Autopaikka oli kallis ja paikkoja oli huonosti

2026-10-23 • via Nuitee
E
Eli synnøve Skei • couple • no
7
Pros:

Veldig enkel frokost. Kunne med fordel ha vært litt mere utvalg.

Cons:

Veldig trange lokaler under frokosten. Vi måtte sitte trangt med fremmede personer, måtte vente på sitteplass.

2026-10-22 • via Nuitee
T
Thilo • couple • de
7
Zwischenstopp zum Nordkap
Pros:

Für einen Zwischenstopp ok. Frühstück war in Ordnung. Personal freundlich. Zimmer relativ groß, sauber und gemütlich

Cons:

Es war ein Restaurant angegeben, dieses war allerdings geschlossen. Das sollte vorher bekannt gegeben werden.

2026-10-22 • via Nuitee
J
jonathan • family_with_children • br
8
Ótima localização, quarto confortável
Pros:

Localização boa, bem do lado do centro, os quartos eram bem confortáveis e o valor foi adequado.

Cons:

Espaço do café da manhã com poucas mesas

2026-10-22 • via Nuitee
R
Renato • couple • br
9
2026-10-22 • via Nuitee
E
Eusebio • solo_traveller • es
8
Pros:

Ubicacion, desayuno.

Cons:

La habitacion la hacen cada 2 dias, la cama estrecha y baja calidad colchon

2026-10-22 • via Nuitee
J
Jeroen en Anita • couple • nl
8
2026-10-21 • via Nuitee
P
Peder • couple • dk
7
Pros:

Beliggenhed, gode senge, kaffe og småkage i foyeren

Cons:

Morgenmaden var temmelig kedelig. Det var svært at få plads i spiseområdet og morgenmadsbuffeten var indrettet så der opstod kø når der var to der skulle have noget morgenmad. Morgenmaden var rent ud sagt rigtig ringe i forhold til nutidens standard.

2026-10-21 • via Nuitee
P
Periklis • couple • gr
10
Pros:

Mr Ayush in the reception is the best! Not only he upgraded our room to suite due to the fact that we had booked for 2 nights and we stayed only for 1, but he also provided us our breakfast on the go (which was included in the price) since our flight was very early in the morning.

2026-10-21 • via Nuitee
A
Adrian • couple • ro
10
2026-10-21 • via Nuitee
G
Gautamananda • extended_group • in
9
Pros:

Clean and cozy

2026-10-21 • via Nuitee
F
Federica • solo_traveller • gb
10
Cozy and super nice!
Pros:

From checking in to checking out everything was perfect! They kindly surprised me by upgrading my room. The breakfast was delicious and had great variety of food. The bed was super comfortable and the room felt very cozy and warm. Staff was very friendly and the free coffee/hot drinks station was exactly what I needed when coming back to the hotel very late at night after the northern lights tour.

2026-10-21 • via Nuitee
P
Periklis • extended_group • gr
10
Pros:

Excellent location near the Tromso center, rooms were clean and Mr. Ayoush at the reception was very kind and polite!

2026-10-21 • via Nuitee
S
Sofie • couple • no
10
2026-10-20 • via Nuitee
G
Greta • extended_group • it
10
2026-10-20 • via Nuitee
L
Lea Luana • couple • de
10
Pros:

Gemütliches Zimmer mit einem schönen Blick auf die Berge. Das Frühstück war abwechslungsreich und lecker. Nettes Personal.

2026-10-20 • via Nuitee