Vista LIC Hotel, BW Premier Collection

Hotels
Best Western
8.2 (201 reviews)
27-05 39th Avenue, Long Island City, New York, 11101 , Long Island City , US

Facilities

Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Helpful staff
Great rooftop bar and views
Close to transportation
Cons:
Parking challenges
Some maintenance issues
Rooms could be brighter

Categories

Cleanliness
7.45
The hotel was clean but had issues such as dampness and dark rooms, suggesting room quality could improve.
Service
8.65
Staff were helpful and accommodating, contributing positively to the overall experience.
Location
8.45
Convenient access to transportation and nearby amenities, though some guests noted the distance from central attractions.
Room Quality
7.75
Rooms were described as basic and dark, with some maintenance issues but adequate for the stay.
Amenities
8.25
The rooftop bar and restaurant received positive remarks, enhancing the guests' experience despite other shortcomings.
Value for Money
7.95
General sentiment reflects satisfactory quality given the price, although parking issues were noted.
Food and Beverage
8.95
Food and drinks at the rooftop bar were described as excellent, indicating strong performance in this area.
Overall Experience
8.15
Despite some negative aspects, many guests reported enjoyment and willingness to return, suggesting a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:32

Property Description

Discover the vibrant energy of Long Island City at the Vista LIC Hotel, BW Premier Collection.

Unmatched Amenities
Unwind with top-notch amenities including a state-of-the-art fitness center, a rooftop terrace boasting stunning views, and complimentary high-speed Wi-Fi throughout the hotel.

Dining Delights
Savor delicious meals at Michael Cafe or indulge in room service for added convenience. With two bars/lounges and a coffee shop/cafe, there’s no shortage of satisfying options at your fingertips.

Business & Event Facilities
Whether you're planning a corporate event or a special gathering, our versatile 2,600 square feet of flexible meeting space and 24-hour business center have you covered.

Don't miss the chance to stay in a hotel that offers both comfort and convenience. Book your stay today!

Important information:

  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 201 reviews
Cleanliness: 7.45
Service: 8.65
Location: 8.45
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.15
J
Jiri couple cz
9
Pros:

Skvělý výhled z terasy i pokoje, blízko do centra

2026-05-30 via Nuitee
E
Ella solo_traveller us
9
2026-05-26 via Nuitee
C
Cynthia extended_group us
10
Pros:

Friendly staff, beautiful room with view, convenient location, great food and reasonable prices.

2026-05-26 via Nuitee
K
Katarzyna family_with_children pl
8
Cudowny tydzień w NYC
Pros:

Lokalizacja
Widok z okna
Czystość
Personel

Cons:

Sala bankietowa na 11 piętrze na której odbywały się głośne imprezy do godziny 1 w nocy. Trudno było spać mając pokój na 10 piętrze toż pod salą

2026-05-26 via Nuitee
S
Simona couple ch
4
Affordable but with quite a few flaws.
Pros:

The view of the skyline was nice, however it was blocked by the furniture. The bed was comfortable.

Cons:

The room was freezing cold, the heater in our room was not enough. Not the cleanest. The rooms are not sound proof to the point you can hear the neighbor's conversations.

2026-05-24 via Nuitee
G
Giovanna family_with_children it
9
2026-05-24 via Nuitee
M
Manuel Sebastian solo_traveller ch
4
Decepcionante
Pros:

Las vistas desde la habitación y la cama.

Cons:

La mala gana del personal para atender cuando no estás vestido de smoking, no hubo información sobre las instalaciones (gimnasio, terraza, agua caliente). Cuando preguntamos por el gimnasio nos enviaron al piso 7. Visitando todos los pisos encontramos el gimnasio en el piso 2, justo sobre la cabeza de los recepcionistas. Fuimos al último piso para acceder a la terraza superior y no nos dejaron pasar, de allí nos enviaron al piso 7 dónde hay una terraza techada pero la puerta no abría. Al consultar en recepción resulta que esa terraza es para gold members. Para completar hubo música fuerte toda la noche porque había un evento en el piso 11, y se escuchaba desde el piso 8. A la mañana un técnico golpeando la puerta para preguntar si era la habitación con problemas, y no...nunca pedimos ninguna reparación. Parecería que era el primer día de trabajo de todos porque nadie sabia nada. Caro para lo poco que ofrece y decepcionante.

2026-05-24 via Nuitee
M
Miquel extended_group es
9
2026-05-22 via Nuitee
D
Donghoon couple us
8
2026-05-22 via Nuitee
N
Nelson family_with_children co
8
2026-05-21 via Nuitee
G
Gemma extended_group it
9
Consiglio
Pros:

Camera carina, non è grande ma essenziale. I letti comodissimi.

2026-05-19 via Nuitee
D
David solo_traveller hu
7
Pros:

good location

Cons:

very big noise in the corridors

2026-05-18 via Nuitee
I
Ivana extended_group us
10
2026-05-18 via Nuitee
Ákos solo_traveller hu
10
Great views, clean room
Pros:

Overall the location was safe, near to a subway station. The views from the room and rooftop bar was great. Room was clean and spacious for a NYC hotel room. It was cleaned every day. Staff was really nice, helped us if we had any questions and they held our luggage after checkout for the afternoon for free.
A 24/7 small deli is on the next corner, so we could get drinks even after we got back late at night. Times Square was only 20-25 minutes with the subway. One further subway station's area was a bit sketchy, but we just didn't use that. The E train to JFK is also 10 min walking distance so we could easily get to the airport.

Cons:

There was an ice machine on our floor that was a bit loud sometimes, but we only heard it maybe on one night, except for this the room was near silent. Also a mini fridge would have been a good thing to have in the room.

2026-05-18 via Nuitee
R
Rita couple hu
8
Pros:

Az elhelyezkedes, a kilatas es az agy

Cons:

Felszereltseg

2026-05-18 via Nuitee
B
Bentley couple us
8
2026-05-17 via Nuitee
G
Gioele couple it
8
2026-05-17 via Nuitee
S
Suman couple de
9
2026-05-16 via Nuitee
H
Hugo couple fr
9
2026-05-16 via Nuitee
M
Milena couple ec
10
2026-05-12 via Nuitee