Aloft by Marriott Harlem

Hotels
Aloft
8.2 (703 reviews)
2296 Frederick Douglas Boulevard , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable stay
Good location
Cons:
Daily random charges
Room maintenance issues

Categories

Cleanliness
7.66
The room was in very poor condition, dirty, had a strong unpleasant odor, and lacked basic essentials.
Service
8.63
Standard quality for this hotel tier.
Location
9.17
Great location close to restaurants and shopping, very convenient for walking.
Room Quality
7.12
Rooms were comfortable but some were in poor condition with maintenance issues.
Amenities
8.65
Basic amenities available, coffee and tea provided.
Value for Money
8.11
Generally a good value, though some additional random charges were noted.
Food and Beverage
8.16
Breakfast options like sandwiches were enjoyed.
Overall Experience
8.13
The experience was mixed due to cleanliness issues and excessive charges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:28

Property Description

Stylish Hotel in Harlem

Modern Amenities: Aloft Harlem offers sleek rooms with flat-screen TVs, work desks, and coffee facilities. Stay connected with free WiFi access throughout the property.

Convenient Features: Enjoy the convenience of a 24-hour front desk and an on-site bar, W XYZ, serving cocktails and snacks. Keep up with your fitness routine at the hotel's fitness centre.

Prime Location: Just a short walk from Apollo Theatre and 125 Street metro station, explore nearby attractions like Central Park and Times Square with ease.

Book your stay at Aloft Harlem for a stylish and comfortable experience in the heart of New York City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 703 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.13
E
Erica couple us
8
Pros:

Extra towels, zipper covered mattress, surround sound of tv, ac, very cozy room, janitorial staff was pleasant

Cons:

Pillows could’ve been thicker

2026-07-24 via Nuitee
K
Kim family_with_children us
9
Fun vibe and good location that met our needs.
Pros:

Fun aesthetic, easy check in and valet transfer, good gym, close to our NYC focus of restaurants and Barnard

2026-07-23 via Nuitee
S
Samuel family_with_children us
8
Comfortable, clean hotel with modern rooms and friendly staff, but some amenities could be improved.
Pros:

The room was clean, modern, and comfortable. The beds provided a great night's sleep, and I especially liked the large desk, which gave me plenty of space to use my laptop, phone, and other personal items. The large window also made the room feel bright and open. Overall, it was a comfortable stay for my family.

Cons:

The Booking.com listing led me to expect breakfast, but I later found out it was not included. The lobby market mainly offered snacks and drinks rather than breakfast options. I also wish the room had a microwave, as guests must use a shared microwave in the lobby. The bedside lighting could be improved, since turning on the main light early in the morning easily wakes everyone in the room. Although the window was large, the view was only of a brick wall. Finally, the valet parking policy wasn't convenient for guests who plan to use their vehicle during their stay.

2026-07-23 via Nuitee
G
Ginger extended_group us
10
2026-07-21 via Nuitee
W
WEN CHANG couple us
5
2026-07-19 via Nuitee
A
Atif amin extended_group pk
7
Pros:

Near metro

2026-07-18 via Nuitee
L
Lynnia couple us
8
It was a nice lodging facility but staff presentation and room extension request needs work
Pros:

The hotel was in a convenient location we were surrounded by everything we needed. The events that were happening during out stay in Harlem made us feel at home.

Cons:

The first day we checked in we were treated so pleasant but on the second day total difference. The front desk support was not too enthusiastic. Very nonchalant. We booked through booking.com the first night but when trying to extend an additional day the hotel would not respond to request to modify forcing us with no choice to pay double the initial cost for an additional night. It would have been nice to have the same cost honored since we were already staying. All of this changed my rating for the hotel.

2026-07-18 via Nuitee
S
shane couple us
3
awful
Pros:

;(

Cons:

phone was broken and sounded awful calling service desk, carpet was dirty, blanket was thin and old, refrigerator was old
room smelled like sewer and when we complained they sprayed Lysol and left but it got so disgusting that we had to move the last night, i have never experienced any hotel like this.

2026-07-16 via Nuitee
R
Reynaldo solo_traveller us
7
Todo bien
Pros:

Bueno

Cons:

La venta de agua

2026-07-16 via Nuitee
K
Kaycey couple us
1
NASTYYYYY
Pros:

Nothing

Cons:

Everything!!! The property/rooms are FILTHYYY!!

2026-07-14 via Nuitee
C
Cole couple us
10
I’m from NYC but I recently started going on little getaways. I always had this spot on my radar because I knew it had a
Pros:

Location is great, not too far from the train, but the real star here is the pool table.

2026-07-13 via Nuitee
T
Tracey solo_traveller us
8
Cons:

If there were microwave available in the rooms

2026-07-12 via Nuitee
K
Kelly family_with_children us
10
Beautiful location clean great staff
Pros:

Clean

Cons:

Nothing

2026-07-11 via Nuitee
S
Supeng couple hk
1
Pros:

沒有滿意的地方!酒店很差!

Cons:

在谷歌查詢離哥倫比亞大學近的酒店,推薦了這家,還標了四星級,實在令人失望,狹小的大堂和電梯,房間裡髒兮兮的地毯,空調噪音無比大,衛生間的裝飾比五六十年代都差,更令人遺憾的是所訂房間包早餐,其實所謂的包早餐就是給你20刀到小賣部選一點可憐的商品,連雞蛋都沒有,也是第一次見這麼奇葩的酒店,另外也沒有停車場,再也不會入住,也不會推薦朋友入住。

2026-07-10 via Nuitee
J
Jonathan family_with_children us
7
2026-07-10 via Nuitee
L
Linda solo_traveller us
7
The very first young man that worked at the front desk was short and cold . He said to me after I walked in the door, “
Pros:

When I went back to the subway, after staying there it was super easy to get to. On my way there though , I got lost.

Cons:

When I asked if they had a yoga mat I could use they said no. Later, when I went downstairs to get water , I saw many yoga mats in the gym They should have let me use one of them. I need to do yoga in my room.

2026-07-10 via Nuitee
J
Jeimy couple us
9
Nice
Pros:

I liked the space and privacy the room gave separated by a wall I like the housekeeping attention

Cons:

I didn’t like that the housekeeper was not 24/7 and that food was only available in the am a that the microwave was only available at the lobby! Since there was no housekeeper after 2:30 I waited 3 hours for toilet paper and the front desk wouldn’t give me water since only the house keeper could take water to my room I hated how the shampoo and shower gel ran out fast I hated how there was too much echo in the room and how loud the ac was I stayed here for a week and I’m being sincere also how expensive the food was also how expensive the drinks were I only bought 2 beers and that was 22 $ crazy as a New Yorker staying in just for a remodel of my home that’s crazy how much they were asking when you pay for an experience and even tho the bartender was great the vibe was not it I never went back to the bar to say the least also the property was run down carpet dirty and bathrooms door broken I expect better quality when I spent more than 1,000$ on my stay

2026-07-10 via Nuitee
F
fahad solo_traveller pk
6
Average stay, but paid premuim price
Pros:

Nothing actually

Cons:

Rooms should be properly checked including tv, before handing to guests.

2026-07-10 via Nuitee
Z
Zaeda family_with_children us
1
2026-07-09 via Nuitee
J
Joseph solo_traveller us
8
2026-07-08 via Nuitee