Eastin Hotel Penang

Hotels
8.4 (1591 reviews)
1, Solok Bayan Indah, Queensbay , Bayan Lepas , my
+60 4-612 1111

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Good location
Friendly staff
Comfortable room
Cons:
Stained bed sheets
Delayed service
Air conditioning issues

Categories

Cleanliness
8
While many reviews praised the cleanliness, there were concerns about stained bed sheets and some minor issues.
Service
8.7
Most reviews mention friendly staff and good service, despite some reports of delayed service.
Location
8.8
Guests enjoyed the convenient location near attractions and shopping areas.
Room Quality
8.3
Rooms were generally described as clean and comfortable, although some expressed concerns about small room sizes and maintenance.
Amenities
8.3
Multiple reviews noted good amenities, but some cited minor issues with equipment maintenance.
Value for Money
8.5
Considered good value, especially with the location and overall experience.
Food and Beverage
8.2
Reviews mentioned a decent breakfast selection, but some guests requested more local food options.
Overall Experience
8.4
Guests generally had a positive experience, highlighting comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:14

Property Description

Convenient Location:
Located just 5 km from the Penang International Airport and adjacent to Queensbay Mall.

Modern Amenities:
Enjoy modern rooms with free Wi-Fi, flat-screen TV, minibar, and 24-hour room service. Guests can also relax at the spa or take a swim at the outdoor pool.

Dining Options:
Indulge in international and local cuisines at Swez Brasserie or unwind at the Lobby Lounge with a selection of beverages and pastries.

Book your stay now at Eastin Hotel Penang and experience luxury and convenience at its best.

Important information:

Please present the same credit card used to guarantee your booking when checking in at the hotel.
Smoking/vaping, durians, mangosteens, jackfruit, rambutans and pets are strictly prohibited within the hotel. A penalty of MYR 500 will be imposed for non-compliance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

8.4
Based on 1591 reviews
Cleanliness: 8
Service: 8.7
Location: 8.8
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.5
Food and Beverage: 8.2
Overall Experience: 8.4
A
AppleMint • solo_traveller • sg
3
5 star Hotel BUT 1 star for in house facilities and entertainment
Pros:

Location near Qbay mall

Cons:

No cable TV, Astro to watch World cup live. Very disappointed!

2026-08-07 • via Nuitee
M
MASZIANA • solo_traveller • my
9
2026-08-06 • via Nuitee
S
shafiq • couple • my
10
Pros:

Everything perfect

2026-08-04 • via Nuitee
F
Foong • couple • my
8
2026-08-03 • via Nuitee
T
Thiam Aun • couple • my
8
Pros:

Breakfast was good.

Cons:

Room door didn’t have a latch

2026-08-03 • via Nuitee
S
Samsul • couple • my
8
Comfort
Pros:

Very clean and the staff were very caring & helpful… walking distance to QB mall.. restaurants and food place are very near

Cons:

The toilets did not have bidet

2026-08-03 • via Nuitee
A
Abdul Aziz • couple • my
7
Great Hotel but not Muslim friendly
Pros:

Great location nearby Queenbay shopping complex

Cons:

No bidet in bathroom..

2026-08-02 • via Nuitee
N
Nunthikorn • solo_traveller • th
9
2026-08-02 • via Nuitee
M
Marcel • family_with_children • ch
10
2026-07-25 • via Nuitee
M
Masanori • solo_traveller • jp
8
2026-07-24 • via Nuitee
Y
Yeldos • solo_traveller • kz
10
2026-07-24 • via Nuitee
A
Abdul Muhaimin • solo_traveller • my
10
Good
Pros:

Good

2026-07-24 • via Nuitee
A
aina • couple • my
7
2026-07-22 • via Nuitee
B
Boon Khim • family_with_children • us
5
Family stay in Bayan Lepas for work and fun
Pros:

Location was great, right next to Queensbay mall and close to the Bayan Lepas factories

Cons:

Wifi was horrible. First night we were there, couldn't connect to Wifi, was told server need to be rebooted but they could only do it the next morning. Once server was rebooted, we could connect but Wifi speeds was horrible. Enough for regular browsing but not good enough for a teleconference. For a busisness hotel, this was disappointing.

2026-07-22 • via Nuitee
E
Ekkaphol • extended_group • th
5
Pros:

Location

Cons:

Cleaning Bathroom

2026-07-20 • via Nuitee
M
Maleen • extended_group • my
10
Exceptional I want to stay again.
Pros:

Everything

Cons:

N/A

2026-07-19 • via Nuitee
K
Khairool • solo_traveller • my
10
2026-07-18 • via Nuitee
T
T • solo_traveller • sg
9
2026-07-13 • via Nuitee
K
Khin Seng • family_with_children • my
9
2026-07-13 • via Nuitee
H
Hong Min • solo_traveller • tw
8
2026-07-11 • via Nuitee