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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Currency exchange
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Snack bar
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Lockers
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Public transport tickets
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Security alarm
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Central Location in Hanoi
Located in the heart of Hanoi, Hanoi Sena Hotel & Travel - Former Symphony Hanoi Hotel offers convenient access to popular attractions such as St. Joseph Cathedral and Thang Long Water Puppet Theater.
Comfortable Accommodation and Dining Options
Guests can enjoy air-conditioned rooms equipped with modern amenities including a flat-screen TV, minibar, and private bathroom. The hotel also features a snack bar and a restaurant serving delicious Vietnamese cuisine.
Convenient Services and Nearby Attractions
With a 24-hour front desk, airport transfers, and free WiFi, guests can expect a hassle-free stay. Explore nearby landmarks like Hoan Kiem Lake, Hanoi Old City Gate, and Trang Tien Plaza during your visit.
Experience the best of Hanoi at Hanoi Sena Hotel & Travel - Former Symphony Hanoi Hotel. Book your stay now for an unforgettable trip!
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Adults stay for VND 300,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
De mensen die daar werken!!
Niks het was top
A beautiful place to stay right in the heart of Hanoi. The room was spacious, clean, and very comfortable. The staff were incredibly friendly, welcoming, and always happy to help. I can highly recommend this hotel.
Het personeel was geweldig! Twee heren in de ochtend/middag en 1 dame in de avond hebben onze verblijf in Hanoi uitstekend gemaakt! Ontbijt was goed, kamers waren mooi en schoon.
Очень удобное расположение, предельно доброжелательные персонал, симпатичный номер, есть возможность выпить чай, кофе в номере, удобный матрас и подушка, белоснежное белье, тихо в номере, было очень комфортно отдыхать, ванная комната оснащена всем необходимым, горячая вода была постоянно, убирались каждый день. Завтраки вкусные, большой выбор блюд. Прекрасное соотношение цены и качества.
Все отлично
The location
The staff were incredibly rude and the facilities were very bad.
I was very pleased with my stay at this hotel. The location in the heart of the Old Quarter was perfect. The rooms were very clean and cleaned daily, and the staff were always polite and helpful. I particularly appreciated the breakfasts, which were tasty and varied, always offering several options to choose from. Considering the quality, location, and price, I believe it was a truly excellent choice.
Very good location, friendly staff and excellent value for money. They also offered laundry cleaning service
Nothing
Great hotel, lovely staff
Hôtel très bien situé. Chambre confortable et calme malgré une chambre sur la rue. Très bon petit déjeuner. Je recommande.
Great location in the Old Quarter with many attractions and restaurants within walking distance. The staff were very friendly and helpful, the room was clean and comfortable, and the breakfast had a good variety.
Nothing negative to say honestly
This is a budget hotel and very good value for money. (We pay more for an unpowered site in a caravan park in Australia!!😝) It was clean and bathroom has been updated and the staff were very polite and helpful.
Très bon emplacement, personnel super sympa et toujours disponible + une chambre très confortable !
Very nice hotel in a good location in Hanoi. It was great value and the staff were incredibly kind and helpful
staff was super friendly
Amazing location and wonderful staff!
Todo. La amabilidad del personal, la ayuda que nos brindaron, la ubicación, comodidad de las camas, limpieza, amplitud de la habitación.
Este hotel calidad precio es de lo mejorcito de Hanoi.
Nos gustó todo! 😊
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