Palace Hill Hotel

Hotels
9.4 (613 reviews)
1 Palace Hill , Scarborough , GB

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Luggage storage
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and helpful staff
Great central location
Comfortable beds
Cons:
Lack of on-site breakfast
Small bathroom in some rooms

Categories

Cleanliness
9.36
Most reviews emphasized cleanliness and well-maintained rooms.
Service
9.83
Consistently described as friendly and helpful by guests.
Location
9.87
Frequent mentions of excellent central location.
Room Quality
9.32
Rooms are consistently described as comfortable and well-furnished.
Amenities
8.85
Amenities were mentioned positively, though some guests noted a lack of breakfast.
Value for Money
9.31
Guests appreciated good value for the price paid.
Food and Beverage
8.86
Breakfast not available on-site; nearby cafes available.
Overall Experience
9.83
General sentiment indicates a very favorable overall experience, with many plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:55

Property Description

Historic Charm and Modern Comforts

The Palace Hill Hotel, located just steps away from Scarborough’s South Bay Beach, seamlessly blends 18th-century features with contemporary amenities. Each room boasts traditional furnishings, private bathrooms, and some even feature charming wooden beamed ceilings.

Convenient Facilities

Guests can enjoy free Wi-Fi throughout the property and take advantage of the designated smoking area. Additionally, free parking permit scratch cards are provided for nearby public parking, ensuring a hassle-free stay.

Explore Scarborough

With Scarborough town centre, Sea Life Centre, Rail Station, and the Castle in close proximity, the hotel serves as the perfect base for exploring all that Scarborough has to offer. Book your stay now to experience a delightful blend of history and comfort at Palace Hill Hotel.

Important information:

Please be aware there are 12 steps leading up to the hotel, please contact the Palace Hill Hotel for instructions on how to avoid these if necessary.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LBA

Location

Guest Reviews

9.4
Based on 613 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.87
Room Quality: 9.32
Amenities: 8.85
Value for Money: 9.31
Food and Beverage: 8.86
Overall Experience: 9.83
D
Deborah • solo_traveller • gb
10
Lovely hotel, very friendly.
Pros:

A lovely family run this business and we were made very welcome. Everything was spotless,the room was really cosy and the beds very comfortable.The hotel is well situated near to the seafront and a walking distance from the town centre.We really enjoyed our stay and would recommend it to anyone visiting Scarborough.

Cons:

Nothing

2026-09-11 • via Nuitee
P
Paul • couple • gb
10
relaxing hassle free holiday
Pros:

no breakfast included ,very clean and tidy ,friendly staff, nice comfortable bed, close to everything ,

Cons:

no breakfast included, but did know this before we booked,

2026-09-09 • via Nuitee
R
Robert • solo_traveller • gb
9
Very convenient for town
Pros:

Very central . Quiet. Very clean and all the normal amenities provided. Room only but plenty of options close by. Car parkings where residents park and the hotel suppy a free permit.

Cons:

Didn't bother me but no elevator.Some may find access difficult but reception helped with luggage.

2026-09-07 • via Nuitee
L
Lorraine • solo_traveller • gb
10
Amazing
Pros:

Love the location

Cons:

Nothing could have been better it was perfecy

2026-09-06 • via Nuitee
J
Jan W 🇬🇧 • solo_traveller • gb
10
Lovely old hotel in Great location
Pros:

Great location and friendly staff

Cons:

Nothing

2026-09-01 • via Nuitee
J
Joan • couple • gb
10
2026-08-29 • via Nuitee
S
Sharon • couple • gb
9
Nice hotel in a good location
Pros:

The hotel is in a good location, it’s just a short walk down the hill to the promenade, beach and amusements.
We had a double room on the first floor which was spacious and comfortable with a modern en suite bathroom.
The hotel was quiet at night and a reasonable price, £90 per night for room only. A parking permit was included for use on the streets behind the hotel.
We enjoyed our stay and would definitely book again.

Cons:

The window blinds didn’t totally block out the light at night but only a minor point for us

2026-08-27 • via Nuitee
L
Lewis • couple • gb
9
2026-08-24 • via Nuitee
U
Ursula • solo_traveller • gb
10
A beautiful Georgian guest house near the harbour and Old Town.
Pros:

A beautiful room with a large shower in the en suite. Very comfortable bed. Excellent location near the harbour and Old Town. 12 minutes walk from the train station. Friendly and welcoming hosts.

Cons:

The windows were single glazed and the street could be noisy with vehicles and people going by, but ear plugs were provided with the room.

2026-08-23 • via Nuitee
W
Wingfield • solo_traveller • gb
10
Pros:

Very clean, great location. Great host

Cons:

Everything was satisfactory

2026-08-20 • via Nuitee
D
darren • family_with_children • gb
10
Very friendly host,immaculately clean property with very helpful owners and staff, I would definitely stay again.
Pros:

Good location,very clean and tidy

Cons:

Nothing to dislike

2026-08-18 • via Nuitee
D
Debbie • couple • gb
9
2026-08-18 • via Nuitee
N
Nicola • couple • gb
10
Pros:

Location

2026-08-17 • via Nuitee
D
Davie • solo_traveller • gb
10
Pros:

The bed was very comfortable in the attic. The room was very clean. Decor was fab. Adam offered to take our bags up. Very good host.
The parking was hard we had to park at the side roads. But a permit was given. The stairs to the hotel were steep but ok when you got use to it.
Would definitely stay again.
Thank you to Adam.

Cons:

The stairs to the hotel were steep. Noise of the seagulls. But it was ok.

2026-08-17 • via Nuitee
M
Melaniemarson • solo_traveller • gb
10
Great hotel
Pros:

Location was great, room was really clean, bed was really comfortable great value for money hosts were polite, friendly and professional

Cons:

N/A

2026-08-16 • via Nuitee
S
Sue • couple • gb
9
Very comfortable stay, welcoming hosts!
Pros:

Location was ideal - close to the beach but also close to town. Plenty of places to eat nearby too. Lovely decor and very comfortable bed. Friendly hosts.

Cons:

Night-time can be a little noisy as on a main road through to the town, also seagulls can get a bit vocal too! Earplugs supplied and were very welcome.

2026-08-12 • via Nuitee
R
Rory • couple • gb
9
2026-08-10 • via Nuitee
L
Lynn • couple • gb
10
Perfect location and one of the nicest hotels I have stayed in a long time
Pros:

Very clean, very comfortable bed, had everything what you need for your stay and central for amenities. Room spacious and staff we’re very pleasant, friendly and helpful

Cons:

The only downside about our stay was the wake up call from the seagulls at 6/7am. Even though earplugs were provided which helped slightly. Unsure if the windows are doubled glazed as feel this would help.

2026-08-10 • via Nuitee
T
Tania • couple • gb
8
Would visit again
Pros:

Great location
Extremely clean
Great room
Adam was very friendly and knowledgeable

Cons:

I would call it a guest house rather than a hotel
Disappointing not to be able to get breakfast as there was a dining room
Ear plugs provided as it was noisy
Wouldn't suit anyone with mobility issues due to steep steps leading up to property

2026-08-09 • via Nuitee
K
Kenny • couple • gb
9
Very good
Pros:

Very central

Cons:

Short walk to pubs

2026-08-08 • via Nuitee