Palace Hill Hotel

Hotels
9.4 (578 reviews)
1 Palace Hill , Scarborough , gb

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Luggage storage
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and helpful staff
Great central location
Comfortable beds
Cons:
Lack of on-site breakfast
Small bathroom in some rooms

Categories

Cleanliness
9.36
Most reviews emphasized cleanliness and well-maintained rooms.
Service
9.83
Consistently described as friendly and helpful by guests.
Location
9.87
Frequent mentions of excellent central location.
Room Quality
9.32
Rooms are consistently described as comfortable and well-furnished.
Amenities
8.85
Amenities were mentioned positively, though some guests noted a lack of breakfast.
Value for Money
9.31
Guests appreciated good value for the price paid.
Food and Beverage
8.86
Breakfast not available on-site; nearby cafes available.
Overall Experience
9.83
General sentiment indicates a very favorable overall experience, with many plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:55

Property Description

Historic Charm and Modern Comforts

The Palace Hill Hotel, located just steps away from Scarborough’s South Bay Beach, seamlessly blends 18th-century features with contemporary amenities. Each room boasts traditional furnishings, private bathrooms, and some even feature charming wooden beamed ceilings.

Convenient Facilities

Guests can enjoy free Wi-Fi throughout the property and take advantage of the designated smoking area. Additionally, free parking permit scratch cards are provided for nearby public parking, ensuring a hassle-free stay.

Explore Scarborough

With Scarborough town centre, Sea Life Centre, Rail Station, and the Castle in close proximity, the hotel serves as the perfect base for exploring all that Scarborough has to offer. Book your stay now to experience a delightful blend of history and comfort at Palace Hill Hotel.

Important information:

Please be aware there are 12 steps leading up to the hotel, please contact the Palace Hill Hotel for instructions on how to avoid these if necessary.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LBA

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 578 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.87
Room Quality: 9.32
Amenities: 8.85
Value for Money: 9.31
Food and Beverage: 8.86
Overall Experience: 9.83
S
Stephen couple gb
8
Great location and friendly staff / owner
Pros:

Hotel in a great location for stays in Scarborough. Rooms were clean and seemed to have been updated. Small bathroom ensuite and brewing facilities. Fan was a welcome addition, as were the ear plugs of the seagulls are too noisy.

Cons:

No breakfast facilities but plenty of options to eat locally

2026-07-25 via Nuitee
E
Emma couple gb
10
Fantastic all round!
Pros:

Excellent all round. Very clean and the staff were lovely. Couldn’t have been any better!

Cons:

We loved everything about our stay

2026-07-25 via Nuitee
D
Donna couple gb
10
Pros:

Great location parking ideal very clean nice friendly host 👌quite ❤️

2026-07-24 via Nuitee
C
Christopher couple gb
9
2026-07-24 via Nuitee
L
LeeLee69 couple gb
9
A little gem of a place!
Pros:

A hidden gem! Lovely boutique hotel, second line from the beach. Great location, friendly owners, spotlessly clean, great value for money. Exceptionally comfortable bed! Everything you need.

Cons:

I'd struggle to find anything but if I was being very picky, the bathroom shelf gets in the way of the sink.

2026-07-24 via Nuitee
E
Evans couple gb
10
Pros:

Friendly staff, very clean and pretty.

Very good location not far from the seafront and not far from the town centre.

Free parking and a very reasonable price to stay!

2026-07-21 via Nuitee
R
Richard solo_traveller be
10
Great
Pros:

Great location, on the main street but no noise at all at night. Comfortable rooms with tea/coffee making facilities. Pleasant owner.

2026-07-20 via Nuitee
S
Sean solo_traveller gb
10
2026-07-20 via Nuitee
H
Haiwei couple gb
10
A wonderful stay in Scarborough with a great location, comfortable rooms and excellent hospitality.
Pros:

The location is excellent, just a short walk from the beach, the town centre and local attractions. The room was very clean, comfortable and well maintained, and we had two great nights sleep. The staff were welcoming and friendly throughout my stay, making me feel at home. Overall, it offered great value for money and I would happily stay here again.

Cons:

Honestly, I didn't find anything significant to complain about. It is a good place to stay. Everything met or exceeded my expectations. I would definitely recommend this hotel to anyone visiting Scarborough.

2026-07-19 via Nuitee
N
Nicola couple gb
10
What a gem of a place!!!
Pros:

Location- perfect location for seafront, town centre, restaurants and castle.
Hosts- Amazing! Welcoming, friendly and informative. Beautiful family that obviously takes great pride of their home/business.
Cleanliness- I challenge anyone to find a cleaner hotel anywhere! Deep cleaned daily.
Rooms- our room was an ‘attic room’ however very spacious, bright and airy. Had everything in you required for a comfortable stay.
Communal areas- Hotel throughout is spotless. Decor is tasteful and modern in a beautiful historic building.
Parking - free parking permit issued to park in streets behind hotel, however you can park on street outside hotel for 40 minutes to allow for bag drop off and check in.
We will definitely be staying again!

Cons:

Shelf over sink made it a little difficult to wash face/clean teeth over sink.

2026-07-17 via Nuitee
S
Stephen solo_traveller gb
10
Pros:

Lovely hotel that is welcoming and spotlessly clean.

Cons:

Nothing, it was as described.

2026-07-14 via Nuitee
G
Graham couple gb
10
Pros:

Ideally located for the beach and the town rooms nice and clean

2026-07-13 via Nuitee
R
Rg couple gb
10
Great hotel
Pros:

Recently updated. Rooms were well appointed and very comfortable

2026-07-12 via Nuitee
J
John couple gb
9
2026-07-12 via Nuitee
S
Sue couple gb
9
Lovely hotel in a great location!
Pros:

Friendly check in. Very comfortable bed and a nicely decorated room and hotel.

Cons:

The stairs leading to the property are tricky for people with mobility issues or with babies in prams.
The only thing we could fault with the room is that there wasn’t a non slip mat in the shower which was very slippery. Other than than that wonderful!

2026-07-12 via Nuitee
T
Timothy solo_traveller gb
10
Pros:

Everything was great

Cons:

Seagull noise

2026-07-11 via Nuitee
N
Nigel solo_traveller gb
8
2026-07-11 via Nuitee
S
Suze C solo_traveller gb
9
A hidden and surprising gem
Pros:

Adam greeted us and was friendly
The room had everything you could need and was immaculately clean
Free WIFI
A very useful book in the room with local info and history
Bathroom clean and tidy
Location excellent
Would recommend

2026-07-09 via Nuitee
D
Denise extended_group gb
1
Misleading information, and dismissive of this
Cons:

Misleading details said 15 mins from hotel to peasholme park, open air concert theatre, this is untrue and even google states at least 45 mins. I would not have booked, as I specifically needed 15 mins walk due to disability. No buses and would have been difficult to get taxi, would have been stranded, so had no choice and decided not to stay at hotel, with no refund. Parking is also chaotic looking down lots of streets, with potential long walk back to hotel with cases. Owner claimed it is possible walking up large hill to castle off road which is not ideal for ladies in the dark at midnight. There was no understanding at all from the owner and dismissive.

2026-07-08 via Nuitee
D
DARRAN couple gb
10
Great location, close to the beach and amenities.
Pros:

Very helpful friendly owners.

2026-07-08 via Nuitee