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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Bar
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Breakfast in the room
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Non-smoking throughout
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Shared lounge/TV area
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Parking garage
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
City Views and Convenient Location
Enjoy stunning views of Liverpool from our 4-star hotel located just 700 metres from Royal Court Theatre. Situated only 300 metres from Liverpool ONE, and within 800 metres of the city centre, 62 Castle Street Hotel offers the perfect blend of city excitement and comfort.
Modern Amenities for a Comfortable Stay
Each room is thoughtfully equipped with a desk, flat-screen TV, and a private bathroom. With complimentary WiFi, a shared lounge, and room service, we ensure a seamless and enjoyable stay for all our guests.
Near Major Attractions and Transportation
Explore Liverpool's top attractions such as Albert Dock and Liver Building, all within reach. Plus, with Liverpool John Lennon Airport just 13 km away, your travels are made easy. Book your stay at 62 Castle Street Hotel now for an unforgettable experience!
Please contact the hotel directly for any group bookings to see what restrictions apply.
Please fill in online check in form.
Please be aware some advertised extras i.e bath robes and chocolates are not available on reduced rates rooms.
As these rates are a special promotion.
We do not allow anyone in the hotel after 10pm other than the guests named on the booking.
A late fee will be charged if you check out later than 11am
For Suite for 10 people deposit is £250 check out 12pm.
Please note an ID is needed for children upon checking in. Please contact the hotel for further information.
Please note that if caught smoking in the room your deposit will be retained.
Late checkout with out permission will be at a fee minimum of £25- £100.
We do not offer twin beds' 1-2 guests share a bed. Sofa bed made up will be at a surplus of £50 unless paying for 3 people.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Location central.
Bin collections started 3.30am onwards.
A fabulous location and really large, well appointed rooms. The hotel smells amazing too!
Slightly dated furniture but still very comfortable.
Good location. Friendly staff. Had the choice of having breakfast in our room,
Nothing.
I liked the decor size of the rooms the breakfast option to your room the smell around the property
I didn’t like that the table and chairs didn’t match size so having breakfast in room was awkward also I think a shelf in the bathroom would have been helpful and also a hook to hang your damp towels up.
Rooms nice and spacious staff very friendly and welcoming.
Loose lampshades. Iron mark on carpet marks on chairs and sofa was ripped. Have to pay a £100 deposit incase of any damages. So we took pictures when we arrived to cover ourselves. I paid for my friend’s deposit of £100 paid. And we went 16th of June. And £200 is still pending on my account? So I’m not happy that this has not been cleared as our rooms were not at fault through our stay.
Perfect location
A bit to warm
The stuff was so so nice and the room very cute. Loved the whole stay. Also great location and everything is perfectly reachable by walking. Would definitely recommend it to others.
Lovely large suite, massive bathroom, large TV.
Lift was very slow
The location of this hotel is ideal in the centre of Liverpool, close to everything. But..... it seems to me that they are in the process of refurbishing a lot of the rooms and the remainder have had the bare minimum done to make them saleable to get some cash in to pay for it. There was a fair bit of hammer drilling during the day, but to be fair it didn't start until 8:30.
Our room, 202 was facing Castle Street and the doors to the balcony had restricted access, obviously for health and safety reasons. However, it was very hot in the room and although fans were provided that didn't really help. When I asked reception why there was no air conditioning, I was told the building was too old! There was an AC unit on the wall in the room! What I think she meant was they hadn't spent the money to fix it! The staff we interacted with were perfectly friendly and as helpful at they could be, but seem to have stock answers ready.
There is a nice bar, but never saw it manned during our entire 3 day stay.
Our bathroom was a laugh. The concealed shower unit didn't work and the shower head had been removed. Instead there was some bodge to take a feed from the bath tap. It did work, but looks ridiculous. The bath had been 'painted' presumably to cover chips. I only know this because there are paint runs in the bath lol.
The TV signal from the aerial continually dropped out so I logged it on to the WiFi and used apps. The WiFi signal was good.
The most frustrating thing was the fact that it was impossible to access a lot of the power sockets. There was nothing near the bed and others had shelves so high up under the sockets you couldn't use them. A previous guest must have lent on the shelf under the TV to access the socket as it was falling off the wall!
The bar fridge was useful and reasonably priced. The room is nicely decorated, but again the curtains need changing and there was a button missing from the sofa. The room is very spacious and light, but hot!
The wardrobe was a joke and again has had the minimum spent to make it saleable and the light didn't work
I understand the restrictions, as the building is listed, but there are some easy wins available to improve things greatly.
This hotel could be exceptional and they appear to be doing some refurbs to rooms (I could hear them! ). But it's not up to scratch yet. Shame really as they talk a good game, but don't really deliver.
Staff were friendly and as helpful as they could be
The room was far too hot on only a slightly warm day. The new owners of the property had decommissioned the air con units. The windows barely opened so could not get fresh air/a breeze. There was a small standing fan, but no plug sockets anywhere near the bed so not possible to use it to cool down at night.
Location was good, as was the breakfast on the first day
No air-con, on the third floor so was absolutely boiling. Only one breakfast slot available on the first day meaning I was late for work. Shower was freezing cold. 3 nights stay and the room wasn't cleaned even once. On the second morning, I received a text message 10 minutes after my breakfast was due saying breakfast was cancelled. Had I have known that I would have gone out for breakfast, but didn't have time by that point.
Location was excellent. Breakfast was ok… no proper breakfast area …
Room needs renovation. Not 4 star.
Fabulous location, centrally located for restaurants, bars, Matthew St and dock area.
We stayed at the start of an extreme heatwave. No air conditioning meant the heat in the building (no windows in corridor) was stifling and oppressive. The bathroom was hotter than any sauna! The fan provided was very noisy, which didn't make for a great night's sleep.
On the first morning there was a lot of confusion over breakfast. Due to illness we were informed there would be an hours delay, no good when you have a timed slot to visit the Beatles houses! Told we couldn't have a continental breakfast as there wasn't anyone to 'cook the croissants'?! Common sense eventually prevailed, and we were refunded. However, on the second morning we were told we couldn't have an earlier breakfast as all time slots were taken! Again, no good when you have to catch an earlier train home as many were cancelled due to extreme weather. This lack of flexibility was disappointing, and I would not stay here again.
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