Golden Residence Hotel

Hotels
8.6 (3385 reviews)
Rua Do Cabrestante 25 , Funchal , pt

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Excellent food
Friendly staff
Cons:
Inconsistent service at reception
Outdated bathrooms
Some amenities needed improvement

Categories

Cleanliness
7.73
Issues mentioned with some bathrooms and room cleanliness.
Service
9
Generally friendly and attentive staff, although some issues with the reception were noted.
Location
9.24
Fantastic location directly over the cliffs as mentioned in several reviews.
Room Quality
7.69
Rooms noted to be somewhat dated, but generally comfortable.
Amenities
8.72
Good amenities but some issues with sauna temperature reported.
Value for Money
8.38
Good overall value according to most reviews despite some shortcomings.
Food and Beverage
9.23
Buffet breakfast and dinner options were praised for quality and variety.
Overall Experience
8.8
Overall experience at the hotel was positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:28

Property Description

Panoramic Views of Praia Formosa
Experience breathtaking views of the largest pebble beach in Madeira right from your private balcony at Golden Residence Hotel.

Luxurious Accommodation and Amenities
Enjoy modern rooms and apartments equipped with air conditioning, flat-screen TVs, and kitchenettes in select units. Indulge in regional and international cuisine at Golden Flavours Restaurant and unwind with a variety of drinks at Golden View Bar.

Relaxation at GoldenSpa
Pamper yourself with health and beauty treatments at GoldenSpa, featuring hot stone massages, a heated indoor pool, and a meditation room for ultimate relaxation.

Book your stay now at Golden Residence Hotel to explore Funchal's city center and the stunning Cabo Girão cliffs just a stone's throw away.

Important information:

One child from 3 to 12 years old can stay for free in the existing sofa bed. This is only available in Suites and Apartments.

Please note that the safety deposit box has a cost of EUR 1.7 per day.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made with a third party credit card, any previous charges will be reimbursed and the full payment will be requested upon check-in.

Dogs and Cats under 5kg are allowed, the guest must pay a 100 EUR security deposit plus 25 EUR per day to bring the pet.

Please note that the hotel only accept dogs and cats in Apartments or Premium Apartments room types.

From 5pm only adults (over 16) are allowed in the spa area and indoor pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, May 15, 2026 until Wed, Jul 15, 2026
Spa/wellness center is closed from 2026-07-15 until 2026-05-15
Sauna is closed from 2026-07-15 until 2026-05-15
Fitness center is closed from 2026-07-15 until 2026-05-15
Hot tub/jacuzzi is closed from 2026-07-15 until 2026-05-15
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 7 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 3385 reviews
Cleanliness: 7.73
Service: 9
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.38
Food and Beverage: 9.23
Overall Experience: 8.8
A
Andrews couple gb
8
I’d go back here
Pros:

Staff were great, nice location, pool area was nice. Enjoyed breakfast.

Cons:

The rooms are a little dated and basic but otherwise clean and nice.
Could have done with an ironing board.

2026-07-03 via Nuitee
S
Stefanie couple de
8
Es war sehr schön und wir haben uns rundum wohl gefühlt.
Pros:

Das Frühstück war sehr gut und das Personal stets sehr freundlich. Die Hotelanlage ist sehr gepflegt und in einer guten Lage. Das Zimmer wurde immer sauber geputzt.

2026-07-03 via Nuitee
A
Anne-Laure solo_traveller fr
8
2026-07-01 via Nuitee
M
Marie couple fr
9
Pros:

Très beau cadre avec la piscine, le petit déjeuner était varié et bon. Ma chambre spacieuse avec un balcon et un côté salon + petite cuisine. Personnel aimable.

Cons:

Lit pas très confortable + il serait bien de mettre un vrai sèche cheveux. Le sèche cheveux ne sèche absolument rien.

2026-06-30 via Nuitee
H
Helder couple pt
10
2026-06-29 via Nuitee
P
Petrut couple ro
10
Na
Pros:

Na

Cons:

Na

2026-06-29 via Nuitee
R
Ron solo_traveller il
10
Pros:

מלון מצוין. נקי, ארוחת בוקר עשירה. שירות מעולה . ממליצה מאוד.

Cons:

אהבנו הכל.

2026-06-29 via Nuitee
M
Maria couple pt
9
2026-06-29 via Nuitee
A
Annett solo_traveller de
3
Aufgrund der Lage würde ich das Hotel nicht mehr buchen!
Pros:

Außenpolitik

Cons:

Lage des Zimmers und Blick
Lautstärke im Hotel und nachts draußen
Lage allgemein
Keine Sauna nutzbar
Keine regionalen Produkte beim Frühstücksbufett

2026-06-28 via Nuitee
T
Tony couple fr
10
2026-06-28 via Nuitee
J
Jorge Campos solo_traveller pt
8
Estadia agradável e confortável
Pros:

Achei a localização razoável
não óptima mas aceitável, bom pequeno almoço ,de parabéns o staff da receção de um excelente profissionalismo e simpatia assim como o staff da sala do pequeno almoço

Cons:

Não gostei do serviço de limpeza dos quartos, pouca atenção o shampoo no chuveiro e o sabonete líquido acabou e não foi reposto e o quarto foi a cama ajeitada não feita mas a casa de banho,não foi limpa

2026-06-28 via Nuitee
R
Robert couple pl
8
2026-06-28 via Nuitee
R
Rafaela couple pt
10
2026-06-27 via Nuitee
I
Isa solo_traveller pt
8
2026-06-27 via Nuitee
F
Filipe couple za
7
2026-06-26 via Nuitee
A
Alisha family_with_children us
9
Nice place to stay
Pros:

Welcome treat and exit treat. Comfortable beds. Staff was friendly

Cons:

Only gabe one pillow per guest

2026-06-26 via Nuitee
J
Johnny solo_traveller nl
8
2026-06-25 via Nuitee
L
Laura couple ie
8
Pros:

Beautiful location.
Excellent food.
Lovely staff

2026-06-24 via Nuitee
B
Barsucinii family_with_children md
10
2026-06-23 via Nuitee
J
João family_with_children pt
9
Pros:

Gostei de tudo. Limpeza, espaço, condições, simpatia dos funcionários na recepção.

Cons:

Da interacção com alguns dos funcionários do pequeno-almoço. Havia alguns que falavam português e eram simpáticos, mas os funcionários de origem inglesa, que só falavam inglês, eram algo frios e antipáticos.

2026-06-23 via Nuitee