Hotel Aroi Ponferrada

Hotels
8.3 (2472 reviews)
Marcelo Macias, 4 , Ponferrada , ES
+34 987 40 94 27

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Service
Cons:
Limited Parking
Breakfast Variety

Categories

Cleanliness
8.54
Most reviews highlight the hotel as being orderly and clean.
Service
8.51
Multiple reviews mention excellent service, particularly from reception staff.
Location
8.25
While many appreciated the central location, some noted distance from historical sites.
Room Quality
8.4
Guests found rooms comfortable, mentioning good beds and space.
Amenities
8.03
Amenities were generally adequate but could be improved, such as parking availability.
Value for Money
8.29
Value perceived as good due to clean, well-maintained rooms at reasonable prices.
Food and Beverage
7.84
Breakfast was mentioned as lacking variety but generally satisfactory.
Overall Experience
8.51
Overall, guests expressed satisfaction and indicated a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 00:40

Property Description

Convenient Location and Amenities

The Aroi Ponferrada Hotel is ideally situated near Ponferrada’s main shopping district, providing easy access to the Templar Castle and Museo Bierzo. Guests can enjoy complimentary Wi-Fi and minibars in a modern setting with flat-screen TVs, air-conditioning, and free stay for children.

Relaxing Spaces and Services

Unwind in the quiet lobby reading area with access to newspapers, or savor a buffet breakfast at the hotel. The on-site café offers a variety of drinks and snacks for your convenience throughout the day.

Perfect for Explorers and Business Travelers

Located close to the Camino de Santiago's final city stop before Galicia, and near the business hub on Avenida de España, Aroi Ponferrada Hotel provides a comfortable stay with nearby public parking. Start your adventure or business trip with us!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEN

Location

Guest Reviews

8.3
Based on 2472 reviews
Cleanliness: 8.54
Service: 8.51
Location: 8.25
Room Quality: 8.4
Amenities: 8.03
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.51
N
Natividad • solo_traveller • es
9
2026-09-19 • via Nuitee
J
Jose • couple • es
9
2026-09-19 • via Nuitee
M
Maria Luisa • couple • es
9
Excelente
2026-09-19 • via Nuitee
B
Berta • couple • es
9
2026-09-19 • via Nuitee
A
antonio • solo_traveller • pt
8
2026-09-18 • via Nuitee
A
andres • solo_traveller • es
10
Perfecto,y acogedor
Pros:

El trato y la comodidad.

Cons:

No hay nada que no me gustara.

2026-09-17 • via Nuitee
J
Juan Carlos • couple • cl
9
Bien ubicado
Pros:

Su ubicación

Cons:

Un tanto pequeña la habitación

2026-09-17 • via Nuitee
V
Victor Manuel • solo_traveller • es
6
Pros:

Desayuno, mejorable

2026-09-17 • via Nuitee
E
eilen patricia • couple • es
9
Fantástico
Pros:

Hotel muy limpio y las camas muy cómodas llegas andando al castillo en 5 minutos, un parking público gratuito a 3 minutos, las instalaciones bien cuidadas

2026-09-16 • via Nuitee
R
Rivera • solo_traveller • us
9
It was a good place for my personal needs.
Pros:

Close to train station and castle.

Cons:

Not many decent restaurants.

2026-09-16 • via Nuitee
L
Louis • couple • fr
2
Pros:

tres déçu mauvaise expérience

2026-09-16 • via Nuitee
R
Rebeca • solo_traveller • es
5
Me ha decepcionado
Pros:

La ubicación

Cons:

El check in a las 15:30, la falta limpieza de la habitación, minimalismo de la habitación (sin un lugar donde poner la maleta), sin hervidor, etc

2026-09-15 • via Nuitee
M
Marina • solo_traveller • es
8
Buen hotel
Pros:

La situación es ideal para visitar Ponferrada.

Cons:

Al no tener parking propio, tuvimos que coger uno de pago, aunque estaba muy cerca del hotel. Para bajar el equipaje en nuestra llegada y para recogerlo en la salida, pudimos dejar el coche en la puerta del hotel, sin ningún problema.
Por otro lado, lo que no nos gustó es lo pequeñita que era la habitación. Era complicado movernos por ella, abrir las maletas e incluso el armario, tampoco disponía de mucho espacio. En el baño, pasaba igual.

2026-09-15 • via Nuitee
S
Scott • solo_traveller • au
9
Pros:

Great staff and location

Cons:

NA

2026-09-15 • via Nuitee
M
Maria Auxilio • solo_traveller • mx
9
Pros:

El bufette del desayuno

Cons:

Hubiera preferido estar junto al casco antiguo pero no sabía que no correspondía al Centro de la ciudad y al pedir el más cercano al Centro me mandó a ese en vez de al Aroi Plaza que era lo que yo quería.
Tampoco me gustó la ti a. Mi tía de 88 años nunca se pudo bañar por no poder entrar y salir a la tina.

2026-09-13 • via Nuitee
A
Amiral 65 • solo_traveller • fr
10
Je recommande
Pros:

Le confort de la.chambre le lit et l accueil.

2026-09-13 • via Nuitee
F
Fred • couple • nl
9
2026-09-12 • via Nuitee
M
marchaud • solo_traveller • fr
8
Central et proche de la gare
2026-09-11 • via Nuitee
A
ANA MARIA • solo_traveller • es
9
Descubriendo Ponferrada
Pros:

Todo estaba muy bien.

Cons:

El acceso a la bañera estaba complicado

2026-09-11 • via Nuitee
S
Simon • family_with_children • es
8
2026-09-10 • via Nuitee