Hotel MOA Berlin

Hotels
•
Mercure
8.8 (7037 reviews)
Stephanstr. 41 , Berlin , de

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Children allowed
Pets allowed

Facilities

ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Friendly service
Great breakfast
Clean rooms
Cons:
Noise from the ventilation
Some outdated interiors
Minor billing issues

Categories

Cleanliness
8.81
The rooms were reported as very clean, contributing positively to the overall experience.
Service
9.08
Service was highlighted as friendly and accommodating across several reviews.
Location
8.92
Convenient location to the city center with good public transport access.
Room Quality
8.27
Some mixed sentiments; while the modern rooms were appreciated, issues like noise disturbed the experience.
Amenities
8.7
Amenities like a spacious breakfast buffet and decent parking options were noted positively.
Value for Money
8.56
Pricing was deemed reasonable for the quality provided, despite some billing issues.
Food and Beverage
9.11
Breakfast received high praise for variety and quality.
Overall Experience
8.98
General sentiment was positive, with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:14

Property Description

Unique Atrium and Free WiFi
Experience the charm of a 4-star design hotel in Berlin's Tiergarten district, boasting a distinctive atrium and complimentary WiFi. The Birkenstraße Underground Station is conveniently close, just 200 meters away.

Stylish Accommodations
Indulge in comfort at Mercure Hotel MOA Berlin with air-conditioned rooms, tea/coffee facilities, and flat-screen TVs for your relaxation.

Historic Charm and Convenient Location
Immerse yourself in the historic ambiance of a former bread factory transformed into a modern hotel. Explore the vibrant neighborhood filled with diverse dining options and shopping experiences. Plus, with the hotel's proximity to key attractions like Berlin Zoo and Kurfürstendamm shopping street, your stay promises both convenience and excitement.

Book now for an unforgettable stay at Mercure Hotel MOA Berlin!

Important information:

Please note that the entrance to the parking garage is located at the following address: Birkenstrasse 21, 10559 Berlin.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BER

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 76
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular
  • Entrance Door Width: 120
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 7037 reviews
Cleanliness: 8.81
Service: 9.08
Location: 8.92
Room Quality: 8.27
Amenities: 8.7
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.98
M
Martin Weber Priv • solo_traveller • de
8
Cons:

Die Betten sind viel zu weich

2026-06-13 • via Nuitee
V
von Rüden • solo_traveller • de
7
2026-06-13 • via Nuitee
C
Chanum Gholi • solo_traveller • de
10
2026-06-12 • via Nuitee
S
Sabine • solo_traveller • de
8
2026-06-12 • via Nuitee
M
Meric • solo_traveller • gb
7
2026-06-12 • via Nuitee
M
Matthias • extended_group • de
9
Gern wieder
Pros:

Perfekte Lage und großzügiges Zimmer

Cons:

Nur 1 Lift funktionierte - längere Wartezeiten

2026-06-12 • via Nuitee
P
Przemysław • family_with_children • pl
8
Nie było źle, choć mogłoby być dużo lepiej.
Pros:

Śniadanie rewelacyjne, bardzo urozmaicone choć moim zdaniem trochę za drogie, powinno mieścić się w 20 euro. Lokalizacja kapitalna, duży parking dla samochodów. Bardzo czysto. Stojak na walizkę. WiFi bez hasła.

Cons:

Fatalnie działające szlabany na parking. Połykają bilety, prawie za każdym razem trzeba kontaktować się z obsługą, żeby wjechać lub wyjechać. Łóżko dwuosobowe, ale z dwoma materacami i twardych krawędziach i z dużą szczeliną. Absurdalne świecące się przez cały czas światło pod prysznicem, którego nie można wyłączyć. Nie można w pokoju przestawić żadnego stolika, co ma znaczenie, gdy chcesz kogoś ugościć w pokoju lub jesteś z dziećmi. Nie da się w cywilizowany sposób zagrać w planszówkę, czy karty. Na prośbę o pożyczenie na jakiś czas dodatkowego stolika, obsługa odpowiedziała odmownie.

2026-06-11 • via Nuitee
S
Sigrun • couple • de
10
Es war ein Top Hotel, sehr freundliches und hilfsbereites Personal.
Pros:

Es gab ein TOP Frühstück. Das Hotel war sehr gut, sehr nettes Personal und schönes Zimmer. Auch unsere Fahrräder konnten wir im Hotel unterstellen. Sehr guter Anschluss an die U-Bahn.

Cons:

Ich kann nichts negatives sagen.

2026-06-11 • via Nuitee
G
Gabriel • couple • sk
9
Pros:

Szép, tágas családi szoba és nagyszerű reggeli

2026-06-11 • via Nuitee
J
Jürgen • extended_group • de
9
2026-06-11 • via Nuitee
Z
Zisis • couple • gr
8
Would choose it again!
Pros:

Our stay was totally good! Very clean room, kind and helping staff and well connected with public transportation! Worth the visit!

Cons:

The balance between price and facilities could more reasonable

2026-06-11 • via Nuitee
F
Fábio • solo_traveller • br
8
2026-06-10 • via Nuitee
S
Susanne • solo_traveller • se
6
Cons:

A bit big and unpersonal.

2026-06-10 • via Nuitee
D
Daniel • couple • cz
8
2026-06-09 • via Nuitee
W
Wael Mahmoud • couple • dk
8
2026-06-09 • via Nuitee
A
Ansgar • solo_traveller • de
8
Zweckmäßig und passend für eine Geschäftsreise.
Pros:

Das Preis-Leistungsverhältnis hat mir gut gefallen. Darüberhinaus fand ich das Gebäude angenehm großzügig und das Personal durchweg sehr freundlich.

Cons:

Nichts ist negativ aufgefallen

2026-06-09 • via Nuitee
G
Georg • solo_traveller • at
10
2026-06-09 • via Nuitee
F
Ferit • couple • de
2
Nie wieder. Personal schlecht.
Pros:

Die Lage war echt in Ordnung und die Hotel Bar sehr gut

Cons:

Das Personal war sehr schlecht. Nur Falschaussagen. Freche Antworten. Frecher Ton. Herr Rafael … ist eine absolute Zumutung für die Gäste. Leere Versprechen und nur abgewimmel. Frechheit. Und dafür mehrere hundert Euros??? Nie wieder MOA Hotel

2026-06-09 • via Nuitee
J
Jana • extended_group • cz
9
Určitě doporučuji, hotel je velmi pěkný a snídaně vynikající.
Pros:

Poloha hotelu je velmi dobrá. Parkovacích míst dostatek, jen je třeba se zorientovat, kde nejlépe zaparkovat, aby bylo místo co nejblíže k recepci. Místo ke stravování je moc pěkné, snídaně zatím nejlepší, jaké jsme při cestování po evropských metropolích měli.

Cons:

Hotel je řešen velice zajímavě, ale orientace v něm je trošku horší. Nám chvilku trvalo, než jsme se zorientovali, kudy k parkovišti, kudy k recepci a kudy na snídani. I když jsme měli rezervované 2 pokoje s manželskými postelemi, dostali jsme s oddělenými postelemi. Po domluvě s recepcí byly pokoje vyměněny za naprosto vyhovující. Jediná zarážející věc byla, že během našeho pobytu (4 noci) nám ani jednou nebyly uklizeny pokoje.

2026-06-09 • via Nuitee
C
Carmona Alcalde • solo_traveller • es
10
2026-06-08 • via Nuitee